TM

PORTABLE RESTROOM OPERATOR

March 2016
www.promonthly.com

In the
ConstruCtIon
Zone
Portable Toilets of Fayetteville
boosts revenue by teaming
with site services partners
Page 14

Biggest ... Job ... ever!

A Royal Flush dropped 3,000 restrooms,
cleaned up for huge, appreciative crowds
during the historic Pope Francis visit Page 30
 In Business Since 1959

TUFF-JON
Portable Toilets | Holding Tanks | Hand Wash Units | Accessories

TJ Shorty

TJ Kids
Tuff-Jon Tuff-Jon III
100 Gallon Fresh
Water Supply Tank

• Tank sizes 60, • Standard holes • Can customize

105, 225, 300 are 2 - 3" holes holes to match
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and 440 gallons. with plugs your specs
Free-Standing Sink TJ Junior Single
(45 gallons fresh water) Containment Tray Free Standing Sink
(16 gallons fresh water)
TJ Handy Stand
Waterless Gel Touch
Thanks For Dispensers
Visiting Us
» Help welcome
our
Sales Manager, 60 Gallon Rinse Tank
Ashley Schenk.
• Lifting Bracket • Towel Dispenser
Assembly • Hand Washer
Interior View of • Sky Heater Available For
Deluxe TJ-III • Corner Shelf Both Styles of
Tuff-Jon

The TSF Company Inc.

2930 S St. Phillips Rd. | Evansville, IN 47712
Toll Free:1-800-843-9286 | 812-985-2630 | Fax: 812-985-3671
E-mail: aschenk@tuff-jon.com | Website: www.tuff-jon.com
Sink Lifting Bracket
TABLE OF CONTENTS March 2016 TM

P O R TA B L E R E S T R O O M O P E R AT O R

www.promonthly.com
Published monthly by
8 From the Editor:
PROs Provide Quality of Life Gains
Portable sanitation shapes the future of large public gatherings and
offers dignity to users. But new challenges are always on the horizon. COLE Publishing Inc.
- Jim Kneiszel 1720 Maple Lake Dam Rd. • PO Box 220
Three Lakes, WI 54562
© Copyright 2016 COLE Publishing Inc.
10 @PROmonthly.com No part may be reproduced without permission of the publisher.
Check out exclusive online content. In U.S. or Canada call toll-free 800-257-7222
Elsewhere call 715-546-3346 • Fax: 715-546-3786
Website: www.promonthly.com • Email: pro@promonthly.com
12 Back at the Office: Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
12 Reasons It’s Good to Break a Sweat at the Workplace
SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to
Start an exercise program at the office and watch employee
PRO™ in the United States, Canada or Mexico is free to qualified subscrib-
productivity and teamwork rise along with everyone’s heart rate. ers. A qualified subscriber is any individual or company in the United States,
- Judy Kneiszel Canada or Mexico that partakes in the portable restroom industry. Non-qual-
ified subscriptions are available at a cost of $60 per year in the United States
and $120 per year outside of the United States. To subscribe please visit
14 COVER STORY promonthly.com or send company name, mailing address, phone number
and check or money order (U.S. funds payable to COLE Publishing Inc.)
to the address above. MasterCard, VISA and Discover are also accepted.
In the Construction Zone Supply credit card information with your subscription order.
Collaboration with site services partners
is the key to growth for North Carolina’s Our subscriber list is occasionally made available to carefully selected
companies whose products or services may be of interest to you. Your pri-
Portable Toilets of Fayetteville. vacy is important to us. If you prefer not to be a part of these lists, please
- Sharon Verbeten contact Nicole at nicolel@colepublishing.com.

ON THE COVER: North Carolina’s Portable Toilets of Fayette-
ville has found synergy in promoting a variety of site services
for its construction customers. From left, owners John Killian,
Sheila Williams and Kenny Hardin are shown in the company
yard with a Ford truck with Lely Manufacturing tank and
Masport pump, Satellite Industries restrooms and storage and
roll-off containers. (Photo by Andrew Craft)
26 In the Garage: Need a Lift in the Shop?
When choosing a hoist to get under vehicles and equipment, let safety
and ideal lifting capacity be your guide. - Ed Wodalski
30 On Location: Biggest … Job … Ever!
A Royal Flush dropped more than 3,000 restrooms for Pope Francis’
East Coast visit, then had a blast providing service for friendly and
appreciative crowds. - Betty Dageforde
38 Product Focus: Trucks and Tanks
- Craig Mandli
CLASSIFIED ADVERTISING: Submit ads online at www.promonthly.com/
order/classifieds. Minimum rate of $25 for 20 words; $1 per each addi-
tional word. Include a photo for an additional $125. All classified advertising
must be paid in advance. DEADLINE: Classified ads must be received by the
10th of the month for insertion in the next month’s edition. PHONE-IN ADS
ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard,
VISA, Discover or Amex. Include all credit card information and your phone
number (with area code). Mail with check payable to COLE Publishing Inc.
to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND
ON THE INTERNET. Not responsible for errors beyond first insertion.
DISPLAY ADVERTISING: Call Jim Flory at 800-994-7990.
Publisher reserves the right to reject advertising, which in its
opinion is misleading, unfair or incompatible with the character
of the publication.
CIRCULATION: 2015 circulation averaged 7,544 copies per
Jim Flory month. This figure includes both U.S. and International dis-
tribution.
REPRINTS AND BACK ISSUES: Visit www.promonthly.com/reprints/order
for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-
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at 800-257-7222 (715-546-3346) or email nicolel@colepublishing.com.

45 Industry News 2017 WATER & WASTEWATER EQUIPMENT,

TREATMENT & TRANSPORT SHOW
Education Day: Wednesday,
February 22, 2017
Show Days: Thursday - Saturday,
COMING NEXT MONTH — April 2016 February 23-25, 2017
Indiana Convention Center,
• PROfile: A restroom company reboot in Washington state Indianapolis, IN
• On Location: Visit a Massachusetts sand-sculpting festival www.wwettshow.com

4 March 2016 Portable Restroom Operator

SPECIAL OFFER!
DOUBLE
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ON ANY SAFE-T-FRESH PURCHASE
OFFER GOOD THROUGH 3/31/2016

WHAT DO YOU LOOK FOR IN A DEODORIZER?

ROI REWARDS

ROI Rewards customers look at a drum
of deodorizer and see a lot more than
blue liquid. They see a free restroom,
hand wash station, holding tank and
free parts. That’s because every time
they purchase a Safe-T-Fresh product it
earns points they can redeem for a wide
variety of products to help grow their
business. In fact, over $1,000,000
worth of free restrooms, handwash
stations, holding tanks, parts and other
items have been redeemed by
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March 2016
ADVERTISERS in this issue
COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE

A C J M P S
Marketplace ................. 44 Sansom Industries LLC
The Pro’s E
dge

• Johnny Mover Trailer Sales ................ 22, 23, 24, 25

ART Company (A Restroom
Trailer Company) .........20
Amthor International ..... 27
Armal, Inc. ...................... 9
Armstrong Equipment,
Inc. ............................ 33
B ™
Best Enterprises, Inc. .... 13
CPACEX ........................ 39 J & J Chemical Co. ........ 11 • McKee Technologies Inc./ PolyPortables, LLC ........ 48
Explorer Trailers
PortaLogix .................... 29
• Slide-In Warehouse
Crescent Tank Mfg. ....... 36 J. C. Gury Company, Inc. 17 • Surco Products Satellite Industries ........ 37
• Water Cannon, Inc. R
D Masport, Inc. ................... 3
K Screenco Systems LLC . 45
R.A. Ross & Associates NE,
KeeVac Industries, Inc. .... 6 Inc. ............................. 9
Deal Assoc. ....................39 Mid-State Tank/
Arthur Custom Tank ... 36 Rich Specialty Trailers ... 43 T
E
Kentucky Tank, Inc. ....... 29 N
Extreme-Jon .............. 36
T.S.F. Company, Inc. ........ 2
Robinson Vacuum Tanks 17
L National Vacuum Tank World Corp ........... 10
F Equipment, Inc. ......... 41

Lely Tank & Waste Roeda Signs & ScreenTech

C Solutions, LLC ........... 15 NuConcepts .................. 33 Imaging ................... 39 V
Five Peaks ....................... 7 VARCo ............................. 21
P
Century Paper & Liberty Financial Group, Ronco Plastics ................27
Chemicals .................. 29 FlowMark Vacuum Trucks Inc. ........................... 40 Pik Rite, Inc. .................. 19
Classifieds .................... 44 ................................. 33 W
S
Comforts of Home Services, Liquid Waste Industries, PolyJohn Enterprises, Walex Products Company,
Inc. ........................... 17 Fruitland Manufacturing ..31 Inc. ........................... 45 Inc. ............................ 47 Safe-T-Fresh ................... 5 Inc. ........................... 35

6 March 2016 Portable Restroom Operator

 NEW HIGHER
LOOK STANDARDS

Five Peaks is a family owned company and proud of it. For three generations we have been providing the highest quality products for
the portable sanitation industry. Still, it doesn’t feel like that long ago when we began serving our customers with a total commitment to
their portable restroom needs. It seems like yesterday when our designers came up with a revolutionary restroom design and filled it with
standard features. Features that no one can compete with for quality or price. Still we thought it was time for a new look. The logo has
received a makeover - a bit bolder with a more modern typeface. It’s a reflection of the progess Five Peaks has made over all these years.
But as we continue to move forward you can rest assured that our dedication to excellence isn’t going anywhere.

FIVE PEAKS. It’s time to get more out of portable sanitation.

THANKS
MADE IN
FOR U.S.A.
VISITING
Come visit US
our booth at fivepeaks.net
the 2016 WWETT Show. 231.830.8099 866.293.1502 info@fivepeaks.net

promonthly.com March 2016 7

 FROM the EDITOR
March 2016
PROs Provide Quality of Life Gains
PORtabLe sanitatiOn shaPes the futuRe Of LaRGe PubLic GatheRinGs and
OffeRs diGnity tO useRs. but new chaLLenGes aRe aLways On the hORizOn.
by Jim Kneiszel
P
ortable restrooms and the hardworking contractors who place them
at construction sites and special events have a positive impact for
millions of people every day. Sometimes you have to take a step back
from the vacuum truck or get your head out of the stacks of monthly billing
to gain a fresh perspective on our industry.
As you’ll see in this column, portable restroom operators make major
celebrations possible, help solve a major problem associated with urban
homelessness and are capable of brightening the day of a small boy.
Of course, that doesn’t mean your work is done. In fact, every day brings
new challenges in providing the public with safe and clean portable sanitation.
Read on to learn about three very positive developments in portable sanitation
and one serious security challenge you could be faced with in the future.
Someone appreciateS uS!
It’s not every day that a member of the public sings the praises of
portable sanitation. So when columnist Charity Robey of the Shelter Island
Reporter in New York called portable restrooms “indispensable,” it’s good to
reflect on her words.
“Although I know it isn’t ladylike to say, I am a fan of the portable toilet,”
she wrote recently. “For decades I lived in a house with one bathroom,
inviting overnight guests to share our home and hearth. Many were the
weekends when I could have used a porta-potty in the backyard.”
Robey noted that portable sanitation products make many large
gatherings possible by providing a clean and convenient restroom solution
for crowds. Without portable restrooms, how would events like large music
festivals or running races happen?
She talks about participating with 10,000 bike riders in the Register’s
Annual Great Bicycle Ride Across Iowa (RAGBRAI) and how she appreciated
restrooms placed along the long route. She said the event “is a rolling state
fair, complete with mud, pork chops, mosquitoes, scorching heat and
downpours enlivened by the occasional funnel cloud. I can testify from
personal experience that without the porta-potty, or kybo as they’re called
in Iowa, there would be no RAGBRAI.”
Portable restrooms often get a bad rap from users who complain
when they enter a unit that isn’t serviced properly. It’s nice when someone
recognizes the valuable work performed by this industry.
a very Special birthday gift
There’s something about portable restrooms that captures the
imagination of some small children. Maybe a restroom is the modern
version of the rigid cardboard appliance box kids in the past used to convert
into playhouses and forts.
A few months back, 8-year-old Caleb Karnitz in Minnesota’s Twin
8 March 2016 Portable Restroom Operator
Contact us: PRO strives to serve the portable restroom industry with interesting and
helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at editor@promonthly.com.
Portable restrooms often get a bad rap from users who
complain when they enter a unit that isn’t serviced properly.
It’s nice when someone recognizes the valuable work
performed by this industry.
Cities area became obsessed with portable restrooms. Every time Caleb
saw a portable restroom at a park, he would beg his parents to check it
out. He researched portable restrooms online and watched videos of them
being delivered and cleaned. One of the websites he visited was for Jimmy’s
Johnnys, a PRO we featured in the magazine a few years ago.
It seems that Caleb’s avid interest in portable restrooms is a
characteristic of his autism, the parents told the South Washington County
Bulletin newspaper. On the boy’s birthday, his parents asked Jimmy’s
Johnnys to deliver a restroom to their driveway to surprise Caleb.
Jimmy’s Johnnys employee Ben Pilquist delivered the clean unit and
was tickled to see the boy’s excited reaction.
“Normally when I pull up, people run,” Pilquist said when he delivered
the unit and met the boy’s family. “If he wants to use it, that’s OK – just don’t
tip it over.”
“This is his absolute favorite thing – bigger than Star Wars,” Caleb’s
father told the newspaper.
rave reviewS for San franciSco reStroom project
A year ago I introduced you to a new program in San Francisco
that provided portable restrooms for homeless people in several city
neighborhoods, including the SoMa, Mission, Mid-Market and Tenderloin
districts. The program has been an unqualified success, according to a
member of the city board of supervisors.
“This is one of the few programs that gets unanimously positive feedback,”
Jane Kim said recently. “The few criticisms are that the hours are too short. At
the minimum, by July, I would like to see a new Pit Stop in every district.”
In the pilot program, portable restrooms are brought in five days a
week for six hours per day. Some permanent toilets offer longer hours. The
program costs $120,000 per year, but the cost is offset by a reduction in
cleaning costs and water usage associated with complaints of feces found
on streetscapes, according to a news account in the San Francisco Chronicle.
The restrooms have brought quality of life gains for both the homeless
population and people who walk the city streets.
“Overall, this has been a great program for the city,” Kim said. “It’s
a clean and safe place for people to use. No one should have to step over
human feces in the street or have to use the bathroom in the street.”
For PROs, especially those serving the nation’s biggest population
centers, I’d like to hear if you’re involved in any programs to provide portable For all occasions
sanitation to the homeless. This is a vital public health concern and an area
where PROs can make a big difference in the well-being of the cities they serve.
Whether it be work,
sports, fun or events,
what can proS do to prevent peeping?
A Chicago-area man was recently charged with disorderly conduct at
when nature calls,
a craft fair after police said he was peeping at women through the vents of
a portable restroom. Police said the man entered a restroom and peered
Armal responds.
through the vents at women using an adjacent restroom, according to a
report in the Chicago Tribune.
As a restroom contractor, have you ever seen a situation like this
when you have multiple units placed in a row? It seems stories like this
are becoming more common. There have been reports in recent years of
assaults happening in restrooms, criminals hiding in restrooms to elude
police and even a man hiding inside the holding tank to peep at women
entering a restroom. These are disgusting stories that may involve persons
suffering mental illness.
What can PROs do to enhance security for users of restrooms at large
special events? Would there be a way to screen the units so users in one
restroom can’t look through vents into another unit? Perhaps there are ways
to stagger the placement of units to discourage this kind of behavior. Maybe
unit spacing and added security personnel are ideas to be considered for
special events.
If you’ve dealt with a security situation like one of the examples I
mention, share your ideas to prevent problems in the future. Send me a note Armal INC Phone: +1 770 491 6410
at editor@promonthly.com. ■ 122 Hudson Industrial Drive Toll free: 866 873 7796
Griffin, GA 30224 USA www.armal.biz

promonthly.com March 2016 9

 Tank World Corp @ PROmonthly.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of PRO magazine.

Compensation Situation

No One-Size Solution
When it comes to paying your employees, there’s no one-size-fits-
all solution that will work for every company. You need to figure out
what compensation style will keep your employees motivated and
productive. Here are some things to think about when deciding what
compensation method best fits your company.
promonthly.com/featured

Overheard Online Stack the Odds

In particular, 10 Tips for Success
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Finding Your Way

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10 March 2016 Portable Restroom Operator

 BACK at the OFFICE
March 2016
12 reasons it’s good to Break a Sweat at the workplace
Start an exerciSe program at the office and watch employee productivity
and teamwork riSe along with everyone’S heart rate
By Judy kneiszel
A
s we enter the third month of 2016, it’s time to check the progress
you’ve made on your New Year’s resolutions. Have you lost that
weight you promised to lose? Are you training for a 5K run like you
said you would? No? Here’s an idea for you: exercise at work.
Before you argue that you’re just too busy at work to take daily fitness
breaks, think about your other New Year’s resolutions. Have you made your
sales goals for the first two months of the year or generally become more
productive on the job like you planned?
HIT THE PAVEMENT
More and more evidence suggests that physical fitness and work pro-
ductivity are intertwined, so taking time during the workday to work out is
actually time well spent. Maybe it’s time to get away from your desk and hit
the pavement as part of your regular workday routine.
Need proof? A study by the Journal of Occupational and Environmental
Medicine showed that employees who use work time for exercise maintain
or increase their level of productivity at work.
This exercise doesn’t have to leave you gasping for breath and it doesn’t
need to take hours and hours. A 15- to 30-minute midday walk can do won-
ders for mind, body and spirit.
What taking a workday fitness break can do:
1. Allow co-workers to socialize while focusing on something other
than work, which can result in improved teamwork.
2. Improve work/home life balance.
3. Help workers resist vending machine junk food.
4. Reduce overall stress.
5. Help employees reboot and recharge their brains for better, more
creative thinking.
6. Increase alertness without caffeine jitters.
7. Help smokers quit or at least cut down on cigarettes.
8. Reduce blood pressure and lower cholesterol.
9. Reduce the lethargy known as the 2 p.m. slump.
10. Provide an enhanced sense of well-being overall.
11. Especially in northern climates, going outside for a walk can in-
crease vitamin D stores and reduce symptoms of seasonal affective
disorder (SAD).
12. Inspire workers to actually work out — not just say they will work out.
That last one might be the most significant. You can encourage people
to work out in their off-time all you want, but if they are too busy or too tired
in the evening, they probably won’t do it. Allowing the time and opportunity
for fitness during the workday means they are more likely to work out con-
sistently. And the peer pressure helps, too. If everyone around them is going
out for a walk, they are likely to join in.
12 March 2016 Portable Restroom Operator
Writer Judy Kneiszel has operated her own small business for 20 years and is familiar
with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at thewordhouse@ameritech.net.
Instead of calling yet another meeting where everyone sits
down around a conference table dozing off, have a walk-
and-talk session outside.
WORK OUT LIKE A BOSS
If you manage others, allowing them time to exercise during the work-
day can make you a better boss. Or at least you’ll be perceived as a better
boss, because in another study, this one reported in the Journal of Busi-
ness and Psychology, exercise was shown to reduce the negative effects of
stress on relationships between supervisors and their subordinates. Exer-
cise weakens the link between a boss’ high stress level and abusive behavior
aimed at employees. In short, it improves the employer/employee dynamic.
I guess taking a hike makes bosses less likely to scream “TAKE A HIKE!” at
employees.
It’s unlikely that anyone will want to be the first one to stand up and
leave the building for a walk, so as the boss, set an example. Instead of call-
ing yet another meeting where everyone sits down around a conference
table dozing off, have a walk-and-talk session outside. Or simply announce
that you’re going for a 10-minute walk and everyone is invited to do the
same at a time convenient to them.
THE LONG RUN
Many of the benefits mentioned above take effect almost immediately.
But there are also long-term benefits, which should encourage you to stick
with a workplace fitness program. Healthy, active employees take fewer sick
days and come to work sick less often, too. That Journal of Occupational and
Environmental Medicine study mentioned above showed incorporating just
2 1/2 hours of exercise per week into the workday led to a noticeable reduc-
tion in absences.
Perhaps more important than reducing minor illnesses is that physi-
cally fit and healthy workers have a lower risk for preventable, debilitating
illnesses like heart disease, stroke and diabetes. Serious long-term illnesses
take a much heavier toll on families, businesses and society than allowing
employees an outdoor walking break during the workday ever could. So lace
up those sneakers, march out that door and make sure everyone else in the
office is right behind you. ■
 BEST ENTERPRISES, INC.
Building quality Stainless Steel Tanks since 1972

Two International GH1100/400

> One with High Pressure Udor Pump,
> One with Low Pressure MTH DC10 Pump

Two Dodge 5500’s GH800/300

> One with high pressure Udor pump,
> One with Low pressure AMT pump
These trucks are in stock ready to go.

Thank you for coming by our booth at the 2016 WWETT Show.
We at BEST look forward to doing business with you in the future.

Chassis
In Stock
Ready to Build

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CALL FOR
and replacement parts to serve you.
PRICE AND
DETAILS

GH400/200
Orders received by 2:00 Central Time will ship same day
Sale continued through
the month of March
Best Enterprises, Inc.
GH300/150 Located in Cabot, Arkansas
501-988-1905 800-288-2378
www.bestenterprises.net
www.youtube.com/bestentinc
 The team at Portable Toilets of
FILE Fayetteville includes, from left, Robert
Smith, John Killian, Sheila Williams,
COVER STORY Kenny Hardin and Tommy Saylor.
(Photos by Andrew Craft)

In the
ConstruCtIon
Zone Collaboration with site services partners is the key
Portable Toilets of Fayetteville Inc.
Fayetteville, North Carolina
Owners: Sheila Williams,
Kenny Hardin, John Killian
North Carolina

to growth for North Carolina’s Portable Toilets of Founded: 2013

H
Fayetteville By SharoN VerBeTeN Employees: 5
Service Area: 75-mile radius around Fayetteville

T
he idea of “bundling” services is nothing new. Telecommunica-
tions companies do it all the time.
But Sheila Williams, co-owner of Portable Toilets of
Fayetteville (PTF) in North Carolina, and her partners have found
a way to use bundling to boost their portable restroom business —
along with their other related services. Just three years after starting
PTF, Williams and co-owners Kenny Hardin and John Killian bundled
rentals of restrooms, construction roll-offs and trailers, much to the
benefit of all involved.
That diversification, aimed squarely at the construction market, has
been a great help to the bottom line. “They can call one company and
take care of several issues,” says Hardin.
Website: www.portabletoiletsfayetteville.com
ENTERING THE INDUSTRY
For several years, Williams worked for a portable restroom company
in North Carolina, never realizing the impact the job would later have on
her life. When that company closed after a few years, it could have been
disappointing or even devastating for her.
Instead, she used her seasoned know-how from years on the job
in both dispatch and management to launch PTF in 2013. Williams
bought eight used portable restrooms, acquired 10 more from another
(continued)

14 March 2016 Portable Restroom Operator

 Right: Technician Robert Smith
loads Satellite Industries restrooms
onto a transport trailer from Master
Tow of Fayetteville to deliver to a
special event.

Below: Sheila Williams sometimes

runs service routes. Here she’s
shown with the Ford truck from
Lely Manufacturing, which runs
with a Masport vacuum pump.

While each of the companies is owned and operated independently,

one phone number reaches them all. And teaming up has allowed each
company to offer discounts on related services. “We reduce the prices
accordingly if customers use two or three of our services,” Hardin says.
“When we brought (Williams) in, our businesses skyrocketed,” says
Hardin, noting that with the addition of PTF, they were able to gain the
portable restroom business for the construction jobs they served as well.
While Williams mainly runs the office for PTF, she is cross-trained and
equipped to handle all of the company’s jobs. “If I’m going to tell somebody
company and bought a 1998 Dodge 4x4 carrying a 400-gallon waste/200- else how to do a job, I should speak
gallon freshwater steel tank and Masport pump from Lely Manufacturing. from experience,” she says.
Fast forward two years and Williams’ company now has about 300
“Here, we never saw Construction makes up about
restrooms, including red Satellite Industries units for special events as well a real decline in 80 percent of PTF revenue. The key
as additional units from PolyJohn Enterprises, PolyPortables and T.S.F. housing starts. Even to keeping those customers happy?
Company. “Right now, we really like the Satellite units for special events. though the economy Hardin says that while the construction
Tuff-Jon has some nice hand-wash stations. We have something we like audience may be different from those
about every company,” says Hardin. They favor deodorizing and cleaning
has struggled, we attending special events, the bottom
chemicals from Satellite Industries and J & J Chemical. have not seen a line is they all want quality and
They’ve added to their fleet with a 2006 Ford F-550 carrying a lot of effect on our cleanliness.
1,100-gallon waste/400-gallon freshwater steel tank and Masport pump business. Where “Give them quality service,” he
from Lely Manufacturing; a 1995 Ford F-250 4x4 pickup; and a 12-unit says. “Give them what they pay for.
hauling trailer made by Master Tow of Fayetteville.
a lot of bases are Keep your units clean, be there on
Based on her earlier experience, Williams realized “(the business) was cutting back, we time. Every toilet we put on a job, we
just something I had a knack for. I enjoyed the work. We had 12 to 13 trucks don’t see that at all.” want it to be clean, whether it’s on a
at the other company, and I managed the day-to-day activities. When the job site or at a wedding.”
company closed, I wasn’t ready to stop.” KeNNy hardIN Educating construction
contractors on the advantages a
CONSTRUCTION SITE SYNERGY portable sanitation company can provide is a challenge, Hardin says.
Enter Hardin. The owner of A & T Storage Trailers (which rents “Ninety-nine percent of the people we deal with, it’s their job to just build a
construction trailers, tractor trailers, shipping containers, etc.) had considered building, so we need to let them know what we need to do to better their job.
purchasing the company Williams had worked for. So when he called Williams It’s our job to take that burden away from them.”
looking to get into the portable restroom business, they became a team. And Unfortunately, he says many find out the hard way, by not ordering
their unique business plan has made a lot of sense — and business. enough units or adequate service. “Usually we try to break it down for them,”
“We figured we could service the portable restrooms and kind of be a adds Williams. “If they don’t know, they’ll try to start at the lowest quantity.”
one-stop shop for construction needs,” says Hardin. Their other partner in “A lot of them do know, but they’re trying to save a dollar here, a dollar
PTF, Killian, is co-owner of AAA Hauling, which rents roll-off containers. there,” Hardin adds.
Hardin and Killian agreed to bankroll the purchases for PTF; Williams runs
the business. (continued)

16 March 2016 Portable Restroom Operator

 Thanks For
Visiting Us

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YOU

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promonthly.com March 2016 17

 To better serve the construction market, Williams says they are also
researching damage waivers. “We want to know how it’s going to help us,”
she says.
EVENTS, MILITARY WORK
The remainder of PTF’s business is special events, and there’s no
shortage of opportunities in a region with 350,000 people and located 100
miles from the ocean. The company provides 75 to 80 units in April to the
annual Fayetteville Dogwood Festival, which draws 250,000 to 300,000
attendees for three days.
Fayetteville is also home to the Fort Bragg Army base, where special
operations forces receive training. Early in 2015, PTF serviced 100 units daily
at the base for three weeks for a training event.
“We’re very lucky to have the military in our backyard,” says Hardin. To
serve those on the base, construction has been booming with many retail
businesses and apartment complexes coming to the area.
“Here, we never saw a real decline in housing starts,” says Hardin. “Even
though the economy has struggled, we have not seen a lot of effect on our
business. Where a lot of bases are cutting back, we don’t see that at all.”
Working on government sites is often a bit more challenging than most
jobs, Hardin says. “The rules are different — a lot of the areas we have to have
security clearance and background checks.” Following those rules is a must to
continue winning the contracts, he says. “If you want to go after the job, you have
to learn to play by the rules. It’s a little more headache, a little more paperwork.”
Eye on the sky
Sheila Williams’ Portable Toilets of Fayetteville has created an interesting
side benefit for customers who may want to take a breathtaking view of their
job site.
Williams’ business partner, Kenny Hardin, is a private pilot who has been
flying for 12 years, and he owns a single-engine Beechcraft Bonanza airplane
and a drone. When customers take advantage of all three services their com-
panies offer, aerial photography is included in the deal.
“We will offer aerial views (still photo or video) of the progress (of the
construction site),” Hardin says. This monthly service is offered at no addi-
tional charge.
Williams, Hardin and John Killian all co-own Portable Toilets of Fayette-
ville; Hardin independently owns A & T Storage Trailers, and Killian and Hardin
co-own AAA Hauling (roll-off containers). Combining all services has driven
business growth for all three companies.
The aerial shots are taken primarily with the drone, says Hardin. “The
Federal Aviation Administration has a lot of rules and regulations on how high
you can fly (a drone),” says Hardin. “They’re really cracking down on a lot of
hobbyists. I think my advantage is having a pilot’s license, knowing the rules
of the FAA.”
Drones, Hardin explains, are not allowed to fly higher than 400 feet or
within 3 miles of an airport.
Aerial photography has proven to be a valuable incentive for potential cus-
tomers sitting on the fence, particularly relating to construction site service.
“One of our first customers was concerned about price,” Hardin says of
a client considering a myriad of services from the companies. When Hardin
offered to throw in aerial photography, “that sealed the deal,” he says.
“We’ve actually received, in the last months, several contracts when we
offered this option to them,” Hardin adds.
Hardin says they have heard clients are ecstatic with the aerial photos.
“A lot of these contractors – probably 80 percent – are from out of state,”
says Killian. The photos allow clients to show construction progress to their
supervisors located in other parts of the country.

Above: Robert Smith

Williams adds, “It’s all about secures restrooms on a
the numbers. The military gets, trailer for delivery.
most of the time, three bids. If they
Right: Sheila Williams
like your services, they usually washes a bank of
come back to you every time. PolyPortables restrooms
They’re pretty loyal.” There can while Tommy Saylor
be a back-and-forth process of follows to replenish
paper products.
answering questions during the
bid process, she says. “It can be time-consuming.”
But government contracts, she adds, are valuable
because they are paid on time, helping the cash flow situation
for a small company. And there is security in government
work. “You know that you’re going to get paid no matter
what,” Williams says.
(continued)

18 March 2016 Portable Restroom Operator

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 She notes that companies serving government contracts must be
listed with the North American Industry Classification System (NAICS) and
must register with System Award Management (SAM), which is a military
contracting website. “If you’re not registered with that, you will not get a
military contract,” says Williams.

LOOKING TO EXPAND
After attending the Water & Wastewater Equipment, Treatment &
Transport (WWETT) Show, Williams has started considering purchasing
Thanks For a restroom trailer. Currently, PTF partners with another company that
Visiting Us services another area of North Carolina. Since no direct competitor offers
such a trailer, it has to come from

Custom Manufacturers of
“It’s all about the out of town, and Williams says, “We
would like to capitalize on our own
numbers. The
hometown events.”
military gets, most
> Restroom Trailers > Shower Trailers of the time, three
In addition to a trailer, the
company would like to triple its
> Transport Trailers bids. If they like your inventory of restrooms. While their
services, they usually five-year plan aims at owning 750 to
1,000 units, Hardin adds, “Ultimately,
come back to you the goal is to have 3,000 units on the
every time. They’re ground.”
pretty loyal.” That number, Hardin says, is an
estimate; a company they looked into
SheIla WIllIamS buying at one time had that many
units. “Right now, we’re growing
about 300 to 400 units each year,” he says. “As the years go, we’d like to step
that up 10 to 20 percent each year.”
“A lot of business comes our way from past experience,” adds Williams.
“We do have a lot of repeat customers.” And Hardin, who also ran a
commercial paint company for 35 years, brought PTF a lot of contacts,
specifically around Fort Bragg.
“That’s a market we’re looking to capitalize on,” he says, adding that
going out and getting new business should support their expansion goals.
“We’re trying to hit it fast and hard. That’s how we’re growing over time, and
we’re really hitting these special events. It’s a quick turnaround, plus it’s
good exposure.
For PTF, a strategy of collaboration to encourage construction
companies to get all their needs from one service provider has paid off. And
Williams, who previously worked in health care and restaurants, says she
still loves her work in waste management.
“I can’t imagine doing anything else.” ■

MORE INFO
PolyPortables, LLC
J & J Chemical Co. 800/241-7951
800/345-3303

Beyond
www.polyportables.com
www.jjchem.com (See ad page 48)
(See ad page 11)

buckets
Satellite Industries
Lely Tank & Waste Solutions, LLC 800/328-3332
800/367-5359 www.satelliteindustries.com

and blades.
www.lelytank.com (See ad page 37)
(See ad page 15)
T.S.F. Company, Inc.
Masport, Inc. 800/843-9286
800/228-4510 www.tuff-jon.com
www.masportpump.com (See ad page 2)
(See ad page 3)

PolyJohn Enterprises, Inc.

800/292-1305
FIND OUT HOW. www.polyjohn.com
FREE subscription at digdifferent.com (See ad page 47)

20 March 2016 Portable Restroom Operator

 YOUR HOSE & FITTINGS HQ
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HOSE & FITTINGS FOR EVERY INDUSTRY/APPLICATION, GIVE US A CALL! CATALOG!

WANT IT COUPLED? CHOOSE FROM ALUMINUM OR POLYPROPYLENE FITTINGS

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CALL TO ORDER TOLL FREE 866-872-1224 • www.varcopumper.com 3PRO16
 Sansom Industries |844-972-6766 | SANSOMINDUSTRIES.COM

Sansom Industries
Over 50 Year Experience
in Portable Restroom Manufacture and Rental
We Identify Problems then Solve Them!
844-972-6766
Excellence is
the
new
Providing the
Zenith
Highest All parts covered by our
EXCLUSIVE
Quality, 10-YEAR
100%
REPLACEMENT
Best WARRANTY
ON EVERY PART

Value
for the dollar spent

Designed and built

to provide a
Minimum
30-year Patent
Pending
Service
Life

SAINT LOUIS, MISSOURI • SANSOMINDUSTRIES.COM

 Sansom Industries | 844-972-6766 | SANSOMINDUSTRIES.COM

FEATURES & BENEFITS

3
• Improved, stronger plastic hinges that do not
bend or break easily (1)
2
• Increased door height by approximately 4" (2) 4
• New style roof (3)
• New ventilation system generates about 200%

the slightest breeze (4) 1

• All stainless steel fasteners
• No rivets or fasteners required to assemble the
door sides or walls (5)
• Blow-molded unit, double
walls and door for superior durability (6)

5
INDUSTRY EXCLUSIVE
Hands-free,
no-touch
door opening 6
and closing!
FIRST EVER ON
A PORTABLE
RESTROOM

Interior
• Smooth areas on all interior surfaces including walls,
sides and inside of door for easy cleaning
• New molded in-corner vent stack; nothing can get
behind it. Blends in corner for easy cleaning
• Seat is in the corner and is not facing the urinal
• Our American-made seat is approximately double
the weight and thickness as most of our
competitions Chinese-made seats
• Largest holding tank in the industry at 80 gallons
• New one-piece corner urinal and clog-resistant piping
• New, stronger open/close latch; improved opening handle
with wider opening for ease of cleaning and less splashing
incorporates hover handle in design
• New color for tank, urinal, and vent stack
• Two improved springs on door; enclosed between two
sheets of plastic • Zenith’s patented seat system locks in position. It cannot
move from side to side when in use. The seat is a large
• Molded-in area for optional mirror
elongated type. This virtually eliminates seat breakage.
• Hand sanitizer mounting platform built in directly above
• New 80-gallon tank eliminates splashing chemicals on user.

“The bitterness of poor quality remains... long after the sweetness of low price is forgotten.”
3 page
3 3page
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magazine
3 page
magazine
magazine
3 page
magazine
ad_Zenith
magazine
ad_Zenith
ad_Zenith
ad_Zenith
1/15/2016
ad_Zenith
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1/15/2016
11:53
1/15/2016
11:53
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AM11:53
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Sansom
Sansom
Sansom
Sansom
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Industries |844-972-6766
Industries
Industries|844-972-6766
|844-972-6766
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|844-972-6766
| SANSOMINDUSTRIES.COM
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need a lift in the shop?

When choosing a hoist to get under vehicles and equipment,
let safety and ideal lifting capacity be your guide
by ed Wodalski

Y
ou’ve been using floor jacks and jack stands to work on your trucks
and equipment. Tired of squeezing beneath vehicles, you’re thinking
about moving up to a lift. But how do you know which one to choose?
Will a less expensive lift perform as well as a higher priced model? What
about a used lift? Are they safe? What should you look for?
Lifts come in various styles – inground, two-post surface mounted,
multi-post runway (four-post surface mounted), low/mid-rise frame engag-
ing, drive-on parallelogram, scissor, and moveable wheel engaging – and
can vary in price from hundreds to thousands of dollars.
Before investing in a lift, determine how the lift will be used and where
it will be located. Can your garage floor support the weight, is there enough
ceiling height and how close is your power and air supply?

LIFTING POWER
Certified inground and four-post above-ground lifts, designed to do so,
can hoist their rated capacity, including a 33,000-pound vehicle. Certified
mobile column lifts, heavy-duty scissor lifts or parallelogram lifts are equally
suited to the job.
“Typically, when someone has buy-
er’s remorse it’s because they didn’t do
their homework up-front,” says R.W. “Bob”
O’Gorman, president of the Automotive Lift
Institute (ALI) in Cortland, New York. “For
example, they purchased a 7,000-pound lift
when a 12,000-pound lift was really need-
ed. Perhaps a decision was made to buy
a 12,000-pound lift when they needed an
18,000-pound lift. Examples like these are
probably one of the biggest consumer issues
we see. People buy a lift not really consider-
ing the capacity and application they will need.”
O’Gorman suggests visiting the institute’s FAQ (www.autolift.org/faq.
php) and Buyer Beware (www.autolift.org/buyer_beware.php) pages to be-
come better educated.
SAFETY FIRST
Unlike other tools in your shop that get used and abused, a lift is a safety
item and should be viewed in this manner by the user, O’Gorman says. With
thousands or tens of thousands of pounds overhead, you don’t want your lift
to be a hazard. And while most lifts look the same, that doesn’t mean they
are, even to the trained eye.
“In the U.S. and Canada we have the International Building Code, the Na-
above: Heavy-duty mobile column lift system.
(Photo courtesy Mohawk Lift)
left: Telescoping inground lift. (Photo courtesy
Rotary Lift)
tional Electrical Code, health and safety regu-
lations and product safety standards to help
manufacturers address known hazards such
as electrical and mechanical safety consid-
erations that should be built into the product
before it leaves the factory,” says Dale W. Soos, senior project engineer for ALI.
“A mandatory requirement compelling manufacturers to comply sim-
ply is not the case in some industries – automotive lifts is one such example.
Therefore, if you are not careful, you get what you pay for in this market,” he
says. “Speaking as an engineer and a car guy, steel is a commodity. With this
in mind, lower price most likely means less steel to some degree. That may
be OK if the design is solid and the quality or quantity of the steel is not lower
than that required by the design.”
O’Gorman says one way to ensure the lift you are considering will per-
form as claimed is to look for the Automotive Lift Institute’s Gold Certifica-
tion Label.
(continued)

26 March 2016 Portable Restroom Operator

 THANKS
FOR
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 ALI’s vehicle lift certification program utilizes OSHA’s Nationally Rec-
ognized Testing Laboratories to conduct its product safety evaluations
and tests every lift model it certifies and
deems eligible to bear ALI’s certification right: Above-ground, surface-
label. mounted lifts, typically bolted to
ALI’s mission is to promote the safe the garage floor, are among today’s
design, construction, installation, inspec- most popular styles. (Photo by Ed
tion and use of automotive lifts. It is not Wodalski)
involved in the pricing or sales of lifts. below: Four-post surface-mounted
lift. (Photo courtesy Mohawk Lift)
COUNTRY OF ORIGIN
When deciding on a lift, keep
in mind that above-ground lifts
sold in North America are manu-
factured in Canada, Europe, China
and other Asian countries, as well
as the United States. Rather than
base your choice on country of ori-
gin, O’Gorman suggests focusing
on important aspects of product
performance and design, as well
as material used, stress calcula- above: The Automotive Lift Institute’s Gold
tions and adherence to national Certification Label ensures your lift meets safety
standards. (Photo courtesy Automotive Lift Institute)
requirements for safety and quality
control, including a model’s acces-
sories and subcomponents.
“For those interested in the
country of origin, a label declaring this information is mandatory for all lifts
that comply with the ANSI/ALI ALCTV safety standard that is recognized LIFT TYPES
throughout North America as the industry standard,” he says. Until the 1980s, most lifts were of the inground type. Today, surface-
mounted lifts are a popular choice. Typically bolted to the floor, they are
SECONDHAND OPTIONS powered by an electric motor that operates either a hydraulic pump or screw
If you’re considering a used lift, make sure it’s in working condition and drive. Here are a few models:
that it operates as intended by the manufacturer. For many, this might re- Two-post, surface mounted
quire obtaining the opinion of an experienced lift inspector. You don’t want The most popular type of surface-mounted lift purchased today, arms
a safety hazard that puts you or your employees at risk. ride up each column and are synchronized mechanically, hydraulically or
“Was the lift removed after being found no longer fit for duty as a result electronically.
of wear or some form of damage?” Soos says. Multi-post runway
Depending on the age of the secondhand lift, it might not include some Commonly configured as a four-post, surface-mounted lift, the vehicle
of today’s safety features or meet installation code requirements. Before re- is driven onto two runways and lifted by the tires.
locating a lift or purchasing a used one, it’s best to check with local code Low/mid-rise frame engaging
officials first – even if you’re moving the lift from one location in the shop to The lift operates in either a parallelogram style (fore or aft as it raises
another. and lowers) or a scissor style that moves in a straight vertical direction. Lifts
might be electric-hydraulic or powered by compressed air.
INSTALL AND INSPECT Drive-on parallelogram
Installing a lift, especially an above-ground model, might seem like a The surface-mounted, drive-on lift (except low rise) raises the vehicle
weekend project; however, ALI recommends consulting a professional in- with two runways using a mechanism that moves a short distance fore or aft
stallation company before attempting to install a lift. If you are confident in when raising or lowering, depending on how the lift is mounted.
your abilities and find local codes don’t require a professional, proceed with Scissor
caution and safety in mind while following the manufacturer’s instructions. Using a mechanism similar to the parallelogram, the scissor lift raises
“We are aware of at least one professional installer with years of instal- and lowers the vehicle in a straight vertical path rather than fore or aft.
lation experience who was seriously injured after being pinned during a rou- Moveable-type wheel engaging
tine installation that was expected to be fairly easy,” Soos says. “Save yourself Traditionally used with longer, more unconventional vehicles, the lift
the headache and obtain the services of a professional who has experience utilizes individual columns in sets of two, four, six or more. A master control
with the lift model you select.” synchronizes the columns to operate in unison.
Once installed, be sure you and your employees are properly trained on Inground
use and maintenance. Perform a daily check of fasteners and anchor bolts. Still a popular choice, pistons raise the vehicle with the lifting assembly
Look for cracks in the concrete floor and for fluid leaks. And, at a minimum, located below the garage floor. ■
have your lift safety inspected at least once a year.

28 March 2016 Portable Restroom Operator

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 oN LoCatIoN
tHe JoB: Pope Francis’ visit to Philadelphia
LoCatIoN: Philadelphia, Pennsylvania
tHe Pro: A Royal Flush

Biggest... A large crew of workers was required

to handle delivery and servicing of
more than 3,000 restrooms placed for

Job...Ever!
the visit of Pope Francis in Philadelphia.
(Photos by Maggie Andresen)

A Royal Flush dropped more than 3,000

restrooms for Pope Francis’ East Coast visit, then
had a blast providing service for friendly and
appreciative crowds By Betty DageforDe
THE TEAM
Alexandra Townsend is one of seven owners of A Royal Flush, a
portable restroom company serving parts of a six-state region in the
Northeast. They’re headquartered in Bridgeport, Connecticut, and
have field offices in the Bronx, New York; Springfield, Massachusetts;
Newark, New Jersey; and Philadelphia. Total employee count is around
Technicians Carlos Perez and
100. Townsend was the coordinator, along with owner-partners William
John Ploof restock units with paper
Malone and Tony Mack, for the papal visit event expected to draw 2 products as users wait in line.
million people. Personnel and equipment from all offices were involved Today, the company has about
in the project. 10,000 portable restrooms and 50 restroom trailers. About 40 percent of
their work is for special events.
COMPANY HISTORY
In 1992, Debbie Russo, Malone, Mauro DaSilva, Michael Streaman MAKING CONNECTIONS
and Tim Butler formed a partnership and bought the portable restroom The project to provide portable restrooms for the crowds expected at
division of BFI Waste Services of Connecticut, creating A Royal Flush. the pope’s public appearances in Philadelphia (Sept. 26-27, 2015) was put
The company grew over the years and added branch offices as needed. out to bid in February 2015 by ESM Productions, the company handling
Townsend, Russo’s daughter, grew up in the business and in 2008 became background logistics. By May, the company learned they had won the
one of the partners along with Mack. account. “We just offered up a really competitive bid,” Townsend explains.
(continued)

30 March 2016 Portable Restroom Operator

THANKS
FOR
VISITING
US
GETTING STARTED
The company wasted no time and immediately got to work on the
numerous details. On the equipment side, they bought and assembled 1,000
units and started slowly moving other units to the Philadelphia yard.
Left: From left, Mauro
On the people side, they had to decide which drivers to take and how DaSilva, Tony Mack,
to house and feed them. They knew hotel rooms would be nonexistent, so Michael Streaman,
they planned to set up a campground at Fairmount Park about a mile away Alexandra Townsend and
from the activities. “You don’t just pick up 70 people and take them there,” William Malone are co-
owners of A Royal Flush.
Townsend says. “We had to buy tents, we rented RVs and we had to provide
all their food because with the road closures you couldn’t just drive to the Below: Technician Jose
store.” Meals were planned for three days and coolers were purchased so Vallejo shows his service
badge, which allowed
him access through tight
Some restrooms from Satellite Industries security to pump and
and PolyPortables were tucked under restock restrooms for the
an overpass near the Benjamin Franklin Pope Francis visit.
Parkway to keep them out of the elements.

“We were surprised by the

sheer quantity of security
and how difficult it was for
us to move around because
each driver could bring their breakfast, lunch and dinner with of the crowds, so it ended
them to the site each day. up being more work than
Decisions on how many units to provide and where to put expected. Numerous drivers BY THE NUMBERS
them were coordinated with ESM which, in turn, coordinated A Royal Flush provided 3,000 standard
with the city on traffic, street closures and security. As the told me that people came up units (forest green Satellite Industries Tufways),
event got closer, internal meetings were held once or twice a to them and said, ‘The toilets 300 wheelchair-accessible units (PolyPortables
week. are so nice and clean. Thank Enhanced Access) and 12 restroom trailers (28-
“You just want the whole thing to go off without a hitch,” foot Black Tie Products ELtia 28e). They also
Townsend says. “And with that many moving pieces, it’s a lot. you for putting these out.’ supplied 10 250-gallon holding tanks for the event
There was a lot of planning going into it to make sure we got all That actually made it a lot staff catering compound behind the Museum of
our T’s crossed and I’s dotted.” easier to get our job done.” Art and were asked to be on standby to provide
units at the aviation field the pope arrived at and
THE MAIN EVENT aLexaNDra towNseND departed from in case of a water main break or
Pope Francis arrived in Philadelphia Sept. 26 after other emergency.
spending a few days in Washington, D.C., and New York City. His public Units were placed in 33 locations in banks of about 100 – one at
appearances included a Saturday visit to Independence Mall, home of the Independence Mall, one behind the Museum of Art for the event staff, and
Liberty Bell and the signing of both the Declaration of Independence and the others on side streets along the Benjamin Franklin Parkway, the 1-mile
the Constitution. He spoke to the crowd from the same podium Abraham boulevard leading up to the museum. The city requested a few units at
Lincoln used when delivering his Gettysburg Address, then drove around various locations for use by emergency personnel. Restroom trailers were
the mall in the popemobile to visit the people. That evening he attended the placed around the museum for the media and executive guests. One was
Festival of Families event held outside the Museum of Art and was treated reserved for the pope. (Yes, he used it.)
to performances by Andrea Bocelli, Aretha Franklin and the Philadelphia
Orchestra. On Sunday afternoon he returned to the museum to celebrate an LET’S ROLL
outdoor Mass before departing for Rome. Starting Monday, Sept. 14, the company began a 10-day process to bring
(continued)

32 March 2016 Portable Restroom Operator

 MANUFACTURER OF QUALITY PORTABLE RESTROOMS AND SINKS THANKS
FOR
VISITING
US
PUMPS

Sutorbilt Model 4MP Condé 12

Masport Model HXL4V

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promonthly.com March 2016 33

 Above: Crowds walk past one of A
Royal Flush’s restrooms on a busy
street. More than a million people
crowded into Philadelphia to get a
glimpse of Pope Francis. Above: Two A Royal Flush each night to the campground. Trucks stayed in
service trucks, built out by place, but waste was transferred each day to a
Right: Technician Angel Colon Amthor International with 2010 Kenworth vacuum truck with a 4,000-gallon
receives a book and rosary from a Masport pumps, wait to get
past a U.S. National Guard Amthor International tank and Masport pump,
visitor attending Mass with Pope as well as a 6,000-gallon Dragon Products
Francis. checkpoint so they can
service restrooms. Ltd. tanker for transport to the Philadelphia
municipal wastewater treatment plant.
in all the equipment. Units
came from all branch offices A ONCE-IN-A-LIFETIME EVENT
using vacuum trucks pulling The company is used to doing large events – the New York Marathon
20-unit McKee Technologies and the Super Bowl, for example – but this beats all of them. “This is the
hauling trailers. Beginning the largest quantity of toilets we’ve ever delivered,” Townsend says. It was also
Monday after the pope’s visit, one of their highest-profile events.
the process was reversed. Townsend says overall it went really well. “But we were surprised by
A master delivery plan the sheer quantity of security and how difficult it was for us to move around
had been in the works for some because of the crowds, so it ended up being more work than expected.” But
time, taking into account availability of units as well as conditions at each she added the crowds were so friendly it made it all worthwhile. “Numerous
delivery location. “You have to account for traffic. And some locations you drivers told me that people came up to them and said, ‘The toilets are so nice
can’t put the toilets in too early because it’s a very public area,” Townsend and clean. Thank you for putting these out.’ That actually made it a lot easier
says. “So there has to be some plan to it. But it is a large quantity to move, to get our job done.”
and we wanted to have everything in place a couple days in advance in case Townsend says everyone on the team was honored and thrilled to be
something had to be adjusted.” there. “It was a really proud moment for all of us,” she says. “It was truly an
The Secret Service did a security check on Thursday before closing the amazing event to be part of.” ■
streets to traffic Friday night. “They did a full sweep of all our equipment,
including the tanks on our pump trucks, the portable toilets and the restroom
trailers, before we were allowed back onto the site,” Townsend says. Company MORE INFO
Hino Trucks
personnel were cleared ahead of time through a Secret Service credentialing 248/699-9334
process and had to go through full magnetic screening every time they Amthor International www.hino.com
entered the secure area. They wore company uniforms and safety vests. 800/328-6633
www.amthorinternational.com Masport, Inc.
(See ad page 27) 800/228-4510
KEEPIN’ IT CLEAN www.masportpump.com
Black Tie Products, LLC (See ad page 3)
The company brought in 33 service trucks – Internationals and Hinos 877/253-3533
with 1,500-gallon waste/500-gallon freshwater aluminum and steel tanks www.restroomtrailersonline.com PolyPortables, LLC
800/241-7951
and Masport pumps from Amthor International, most purchased in the last Dragon Products, Ltd. www.polyportables.com
few years. “We used the newest ones we have because we absolutely did not 800/231-8198 (See ad page 48)
want to deal with a breakdown in the middle of a massive event like this,” www.dragonproductsltd.com
Satellite Industries
Townsend says. Explorer Trailers - McKee Technologies 800/328-3332
One truck and two drivers were stationed at each of the 33 banks of units. 866/457-5425 www.satelliteindustries.com
www.explorertrailers.com (See ad page 37)
“As they were able to, they continuously emptied the toilets, restocked paper (See ad page 44)
and picked up trash,” Townsend says. It made for two very long days. “Those
drivers were on site probably around 18 hours each day.” Drivers were shuttled

34 March 2016 Portable Restroom Operator

 Choose Your Partners Wisely.
When you’re picking a teammate, you look for a person with talent, who’s competitive, someone
that can help you win the game. Choosing a teammate is much like selecting a business partner,
you choose based on their performance, their experience and the relationship you’ve built. With
Walex Products Company as your partner, you can count on a full line of performance products,
over 27 years of industry experience and a dedicated team to help you grow your business.
Restroom Deodorizers • Fragrance Accessories • Cleaners • Septic Treatments

THANKS
FOR
VISITING US

800-338-3155 I www.walex.com
©2015 Walex Products Company, Inc. All Rights Reserved.
 Mid-State Tank
Arthur Custom Tank, LLC a division of Mid-State Tank, Inc.
P.O. Box 317 • Sullivan, IL 61951 • Telephone: 800-722-8384 • Fax: 217-728-8384
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 7
d u c i n g
Int ro
2016
NEW PRODUCTS
for

We’ve pulled out all the stops in 2016 by introducing
seven new products, all designed to elevate your profits
and increase end-user satisfaction.
The Maxim 3000 and Global have many new and
exciting features, we’ve developed a new Winter/Special
Event packet and Satellite Suites has added an ADA,
Shower and three-station trailer to their line-up. They
also added a tan interior to the SPA line of trailers,
giving you more colors and interiors to choose from.
Now is a great time to see what Satellite has to offer.
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 ProduCt FoCus
March 2016
Trucks and Tanks
By Craig Mandli
VACuuM TAnkS
AMThor inTErnATionAL
FLAT VAC
The Flat Vac multipurpose portable
restroom tank truck from Amthor
International allows the operator to
carry up to 12 restrooms on top of the
tank as well as pull a restroom delivery trailer. The tank has a rounded bottom
with a full-length formed sump design for drainage and full baffles for strength.
The flat tank has separate wastewater and freshwater compartments as well as
an option for a chemical or brine compartment. It is available in steel, stainless
steel or aluminum. It comes with a workstation and a vertical cabinet with an
aluminum extruded door including numerous shelves. A liftgate is installed be-
hind the tank to load and unload restrooms. All units are custom built to speci-
fication. 800/328-6633; www.amthorinternational.com.
bEST EnTErpriSES CoMpACT TAnk
Best Enterprises offers a small vacuum tank that
can fit in the back of a pickup truck. They come with
an electric Hypro water pump, which includes an
on/off toggle switch and 30 feet of 3/4-inch hose
with a fast water dump and spray nozzle for easy
cleaning. It is powered by an electric-start Honda
5 1/2 hp engine alongside a 70 cfm vacuum pump. The
tank is constructed with 304 stainless steel, with the prima-
ry, secondary and motor platform made from the same material. The tank
has a 2-inch inlet and 3-inch dump with dump sump for easy removal of
debris and liquid waste. It comes with 30 feet of 2-inch Tiger Tail hose with
suction wand and 10 feet of 3-inch dump hose. Tanks vary in size and can be
custom built. 800/288-2378; www.bestenterprises.net.
CrESCEnT TAnk FLAT
VACuuM TAnk
The Flat Vacuum Tank from Cres-
cent Tank helps one vehicle serve
as a service, pickup and delivery
truck. It is sized from 300 to 1,000
gallons and can carry up to 10 portable units and equipment needed for the
job on the bed. Waste is held inside the truck bed, and freshwater is held
in the poly tank to avoid contamination. The vacuum tank is constructed
from 1/4-inch mild steel. No baffles are needed, allowing the waste to empty
completely and helping avoid corrosion of the interior of the tank. 585/657-
4104; www.crescenttank.com.
38 March 2016 Portable Restroom Operator
LMT VAXTEEL ST SEriES
The VAXTEEL ST Series of steel vacu-
um tanks from LMT comes in pre-con-
figured sizes with standard options,
or can be custom configured to meet
specific needs. These vacuum truck bodies can be shipped for installation or
custom installed by LMT on a chassis of choice. Standard tanks have full-length
mounting rails, full-length hose trays, primary shut-off, top and rear manways,
and load and discharge ports. Options include full-opening rear door and hy-
draulic hoist for easier unloading. Standard bright-white industrial finish coat is
included in every package, with custom colors and full graphic design and ap-
plication available. The Tank Size Wizard at LMT’s website assists in the design
of custom vacuum tanks, providing a dynamic graphic view of the tank design,
including capacity and weight distribution. 800/545-0174; www.vaxteel.com.
Mid-STATE TAnk/ArThur CuSToM
TAnk porTAbLE rESTrooM uniT
Vacuum tanks from Mid-State Tank/Arthur
Custom Tank are available in 1,500-gallon
two-compartment portable restroom units,
with 400 gallons for freshwater and 1,100
gallons for waste. They are constructed of
5454 H32 polished aluminum, with stainless steel and a No. 4 satin finish
also available. They have dual service inlets, a 20-inch pressure manhole
with 2-inch primary connection, pressure-relief valve installed, four work
lights, two 5-inch sight eyes located at the rear, a discharge flange on the
bottom of the tank, two restroom bumper assemblies on the rear, a 36-inch
aluminum cabinet on each side, drop-down workstation on one side, hose
hanger on each side, bucket and bottle holder, lights and wiring, full-length
sills 34 inches wide, and full-length hose trays on both sides and across the
rear. 800/722-8384; www.midstatetank.com.
VACuuM TAnk pArTS/CoMponEnTS
ArMSTrong EquipMEnT proCLipSE
ProClipse hose from Armstrong Equipment is formulated
with a chemical- and grease-resistant liner to increase
hose life. Crush-proof and resistant to abrasion, it pro-
vides a longer life out of each length. It has a bend radius
equal to two times the internal diameter and temperature resistance from
-40 to 180 degrees F so it can be used in the used-cooking-grease industry
and can be rolled tightly to accommodate limited space. Precut lengths of
25, 35 and 50 feet in 2- and 3-inch hose with poly-welded cuffs mean faster
build time and a secure cam fitting. Its smooth bore and liner construction
leads to less separation. 800/699-7557; www.vacpump.biz.
(continued)
 THANKS FOR
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AT PSAI & WWETT
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THANKS
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Toll Free: 866.599.3325 VISITING US

www.DealAssoc.com
promonthly.com March 2016 39
MArEngo FAbriCATEd STEEL TAnk-inTEL
The Tank-Intel smart remote tank monitoring system
from Marengo Fabricated Steel is a hardware- and
software-based solution that works on any tank. It is
comprised of dual level-sensing equipment with smart
technology, allowing the operator to read two liquid
levels on any tank from a smartphone, PC or tablet. The
equipment enables precise and reliable continuous lev-
el measurement in almost every liquid and most bulk solids, independent
of process conditions. Changes in the chemical and physical properties of
the measured substance do not affect the sensor. It has very few installation
restrictions as its coaxial tube probe is unaffected by nearby obstacles, and
it can be mounted in high and narrow openings. It is usable in extreme tem-
peratures and is customizable. 800/919-2652; www.mfsltd.com.
VACuuM TruCkS
kEiTh hubEr
CorporATion
prinCESS ii
The Princess II portable rest-
room service unit from Keith Hu-
ber Corporation has a 160 cfm
vacuum pump driven by a transmission-mounted PTO operated by push-
button, rear restroom carrier gate and four large, water-resistant cabinets
with more than 30 cubic feet of storage space. It has a 1,500-gallon tank with
1,100-gallon waste/400-gallon freshwater capacity, a pressurized water sys-
tem with a 12-volt motor-driven pump that delivers 45 psi at 7 gpm, and 50
feet of 1/2-inch water hose on a spring-loaded retractable hose reel. It has a
3-inch intake with valve, dual suction with dual water and hose reels, a four-
way valve to control vacuum loading and pressure discharge, and a 2-inch
water tank drain with remote-mounted driver’s side valve for quick bucket
fill. 800/334-8237; www.keithhuber.com.

kEEVAC CW950 LELy TAnk & WASTE

Mounted on a choice of chassis, the
KeeVac CW950 is designed to pro-
vide service in cold environments.
The standard cold-weather package
includes a heated tank, heated valves, heat tape and insulation on waterlines.
The washdown pump and hose reel are mounted in an insulated, heated cabi-
net. The hydraulic system also has heaters on four-wheel-drive units. The tank
is manufactured from A36 steel. Single service with a 30-foot Tiger Tail hose and
fold-down restroom carrier are standard. The freshwater compartment comes
with epoxy lining to prevent contamination. 866/789-9440; www.keevac.com.
SoLuTionS porTAbLE
rESTrooM TruCk
The Portable Restroom Truck
from Lely Tank & Waste Solu-
tions has a 1,000-gallon two-
compartment steel tank with a 700-gallon waste compartment and a 300-gal-
lon easy-fill freshwater compartment. The tank is mounted on a 2015 Ford
F-550 with a 300 hp diesel engine and an automatic transmission. The vacuum
system has a Masport HXL-4 pump package with 122 cfm free airflow. The
tank has dual service hose connections with 2-inch Tiger Tail hose, shut-off
valve and service wand. The bucket fill stations are located in the rear on both
sides in front of the two-unit fold-down restroom carrier. Each workstation

Flexible has a manifold with easy shut-off brass valves for water and chemicals and
a shut-off for the 50-foot water hose with spray nozzles. Each side has full-

and Affordable length hose trays with a wand scabbard and an 18- by 18- by 24-inch toolbox
mounted for easy access. 800/367-5359; www.lelytank.com.

Financing THANKS
FOR
VISITING US

Options pAC-MAC pr-15

The PR-15 from Pac-Mac comes
with a 1,500-gallon steel tank,
spring-bolt mounting system, and a
selection of right-angle-mount vac-
uum packages. The tank is split into
1,100-gallon waste and 400-gallon
freshwater compartments. It has
a folding steel rear-mounted restroom carrier with a kick-bar design, a 20-
inch low-profile shut-off, Burks DC10 7 gpm/42 psi washdown pump, dual
Financing for spring-retract hose reels with 50 feet of 1/2-inch hose, hose trays spanning

New and Used Equipment

the shell length of the tank with drains, bolt-in twin baffles, dual drop-down
workstations with 33 feet of 2-inch suction hose with a wand, a heavy-duty
Trucks • Tanks • Trailers • Toilets • Cameras • Jetters tubular bumper, three 5-inch rear sight eyes, a water compartment sight
Computer Hardware & Software tube with sight eyes, and driver-side 36-inch and passenger-side 60-inch
toolboxes. 601/764-4121; www.e-pac-mac.com.
7 Church Road, Hatfield, PA 19440
Phone: 800.422.1844
Fax: 888.883.9380
Visit our website: www.libertyfg.com

Call Michael DeGroat (ext 112)

Commercial Equipment Financing Call 800-422-1844

(continued)

40 March 2016 Portable Restroom Operator

 VACuuM TruCkS

L. T. & E. hEATEd VALVE CoLLAr

Heated collars from L. T. & E. are designed
pik riTE porTAbLE ToiLET to prevent valves from freezing. Made of 304
SErViCE TruCk
stainless steel, collars are available in 3-, 4- and
Portable Toilet Service Trucks from Pik
6-inch sizes. Connected to the cooling system,
Rite are mounted on 2015 International
the collars circulate antifreeze and are bolted
Terra Star chassis and are designed for
between two flanges (ANSI or TTMA bolt pat-
off-road sites. Equipped with four-wheel
tern). They include extra pipe couplings for in-
drive, it can maneuver through difficult terrain. It comes with a hydraulic sys-
stalling the optional 110-volt heater and thermostat for freeze control when
tem that powers the Masport HXL4 vacuum pump, and hydraulic lift cylinders
the truck is parked overnight. 800/296-8035; www.ltetanks.net.
transform the rear rack into a three-position liftgate for easy handling of porta-
ble units. Each side of the 1,500-gallon tank has a freshwater hose reel, a 2-inch
bucket fill and 2-inch suction hose. An electric freshwater pump is enclosed prESVAC pV750
and protected by a polished aluminum toolbox. The vertical toolbox is outfit- The PV750 rotary vane pump from Presvac is
ted with shelving to keep supplies organized over rough terrain. It comes with designed for continuous full-vacuum opera-
a 4-inch side-dump pipe for the tank and tank-mounted LED work lights on tion. It provides 400 cfm free air, 350 cfm at 15
each side and the rear. 800/326-9763; www.pikrite.com. inches Hg, a maximum vacuum of 27 inches
Hg, and maximum pressure of 35 psi. Dual
fans and twin ballast ports efficiently cool the
SATELLiTE induSTriES
pump. The solid housing with deep cooling
Md950
ribs allows for greater heat transfer from the vacuum chamber. Aluminum
The MD950 service truck from
fans and shrouding work like a heat exchanger to further aid in heat reduc-
Satellite Industries includes re-
tion. Multiple manifold and drive options are available for truck, trailer or
inforced stainless steel skirting,
stationary applications. 800/387-7763; www.presvac.com. ■
catwalk and lowered cabinets for greater visibility, wide and long hose trays and
a reinforced lift with ample surface area to transport restrooms. The tank has a
coated freshwater compartment with manway and round sight glasses. For safe-
ty, an internal baffle system prevents tank contents from shifting, which can lead
to loss of vehicle control during sudden stops or turns. Tanks are also available
in aluminum and stainless steel. The unit is designed for both the Ford F-550
and the Dodge 5500 chassis in both two- and four-wheel drive, but can also be
mounted to other chassis. 800/328-3332; www.satelliteindustries.com.

Extra! Extra!
Extra! Extra!
VACuTruX hookLiFT
rouTruX
Oversized and extra-heavy portable

Want More Stories?

washrooms can be handled with ease
by the Hooklift Routrux from
Vacutrux. It has a 4,000-pound
traveling winch to pull it on and
lift up to 9,000 pounds. It has an 800-gallon two-compartment galvanized
steel vacuum tank with Wally 202 hydraulic drive and is shown mounted on
Get extra news,
33,000 GVW-rated Hino chassis. 800/305-4305; www.vacutrux.com.
extra information,

VACuuM TruCk pArTS/CoMponEnTS

extra features with

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42 March 2016 Portable Restroom Operator

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 CLASSIFIED ADVERTISING March 2016

MARKETPLACE
Businesses ADVERTISING
Portable toilet rentals in Berks County, Penn-
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base. $35,000. Call 516-790-8637 (T04)
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formation. Please send all requests to Wheel Kits optional
PORTABLE SANITATION PRODUCTS
info@expressportable.com or Juan 786- 290 Alpha Drive, Pittsburgh PA 15238
800.556.0111
watercannon.com
488-4276. (P04) 800.556.0111
surcopt.com412.252.7000 800.333.9274
Portable toilet business for sale in Illinois. surcopt.com
80 regular units, 6 ADA-regulated units, 1
outside sink station, 3 inside sink stations.
Eliminates the need
Established 10+ years. $175,000. Contact to strap down each THE SLIDE IN
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Steve at surecleanportables@gmail.com or WAREHOUSE
815-685-0555. (P03)
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COMPuTeR sOFTWARe The Ready To

Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
Johnny Mover
FreeRouteManagementSoftware.com. 800-498-3000
www.cesspoolcleaners.com
(T03)

PORTABLe ResTROOMs THANK

25-50 each PolyJohn & Satellite event units
$100 each firm. Various grades contractor
units free for pickup. John 804-752-2599
(P03)
PORTABLe ResTROOM TRAiLeRs
New commercial-grade durable restroom &
shower trailers. Direct connect to utilities.
1-10 stations. Starting at $8,000. Call for
details 800-680-2902 ext. 103 (T04)
PORTABLe ResTROOM TRuCks
POsiTiOns AvAiLABLe
YOU
450 Gallon
Aluminum Slide-In
Rapidly-expanding South Jersey/Philadelphia
area portable restroom company is looking
for an experienced Operations Manager/
Salesperson. Call 856-207-5449 or send
resume to mrobinson@robinsonwaste.com
(T04)
Lely Tank & Waste Solutions, manufacturer
of high quality vacuum tanks for the liq- 950 Gallon
uid waste industry, is seeking experienced
Sales Professional to service the South-
Side Engine Style
eastern United States. Minimum 5 years 2012 4,700-Gallon Pik-Rite vacuum tank:
sales experience, with previous experience Complete vacuum tank, Masport pump, rear
Slide-ins from 300-1500 Gallons
in capital equipment industries. Travel re- bumper, tool boxes, all lights, epoxy-lined, Single- and Multi-compartment.
quired. Email resume to Clydette Jones -
Clydette@bj3industries.com (P03)
electronic level gauge. As good as new for
half the price! $28,500. Call, text or email.
Call for Pricing
accuratefabrication@live.com or 734-309- THANK YOU

2012 Ford superDuty F-550: Good
condition. 137,000 miles, 6.8L V10,
Rear-wheel drive. Tank capacity 900
gallons: 300 fresh, 600 waste. $43,900
Ryan 989-620-5784, Mi
ryan@rentrite.biz
TAnks
2093 (P03) www.SlideInWarehouse.com
4,000-gallon aluminum septic tank. Bought
raw aluminum and had it rolled. The tank TRuCk PARTs & ACCessORies SIP0316 888.445.4892
is tack-welded together with three baffles. everything to dress up your truck! FREE
External rings, both heads, primary and one FULL-COLOR CATALOG. Phone: 800-270- To advertise in PRO Marketplace
manway included. Just needs to be welded 6003; Website: virgofleet.com. Virgo Nation- Call 1-800-994-7990
T03 and put together. $6,000 OBO. 508-384- wide, 8027 Foster Ave., Brooklyn, NY 11236
1400 or jasonh@pumperguys.com (P03) (TBM)

44 March 2016 Portable Restroom Operator

 I N D U S T RY N E W S
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TM
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May 2013
www.promonthly.com
February 2013
www.promonthly.com
FILE
COVER STORY

Taking
oN locAtIoN
tHe JoB: Oregon Jamboree
locAtIoN: Sweet Home, Ore.
NEW PRODUCT
MINI DUAL SCREEN
tHe PRo: Buck’s Sanitary Service

Music City
a Bow
<<< Susie Sieg, of Buck’s Sanitary Service,
PORTABLE RESTROOM OPERATOR unloads a Satellite Industries
Ronnie Maxim
Dunn, 3000
PORTABLE RESTROOM OPERATOR Working for singer
restroom at the recognized
Oregon Jamboree.

MOJO
Brandon McNeely a need
(Photos by
for portable sanitation Peter Krupp)
at upscale
parties. So he started PoshPrivy,
where this compact Comforts of Home
At the oregon Jamboree restroom trailer is a popular offering.
(Photos by Patrick Durkin)
music festival, the crew
the teaM
at Buck’s Sanitary Service
Lisa and Scott Weld, owners of Buck’s
provides service that sings Sanitary Service in Eugene, Ore., have a
BY BettY dAGeFoRde staff of 10 — an office worker, yard worker,
An estate manager for a country star in part-time mechanic and seven drivers.
Nashville saw the potential for restroom Lisa works in the office answering phones
and managing the creative and marketing
trailer service and dialed in to land exclusive side while Scott fills in on everything
outdoor events. By PaTrICK dUrKIn from management to running routes to
Nashville’s Brandon

Taking
maintenance. Five people worked on the

W
McNeely brings special hen Brandon McNeely graduated college about
Oregon Jamboree along with the Welds
and their three children, Maren, 9; Milah,
events expertise to country eight years ago, he couldn’t see himself working in
13; and Sten, 17; who are accustomed to

POSTERS
an office-cubicle environment, even though he had
stars, backyard parties helping out at events.

a Bow
just earned a bachelor’s degree in finance and economics.

PORTABLE
Soon after, McNeely began working as an estate manager
Page 10 for country music star Ronnie Dunn, of Brooks & Dunn “The very day we found out we’d
fame, a job that requires regular 10-hour days overseeing the have to move our shop, somebody

Music City
performer’s 17-acre residence and 250-acre farm. As his work
the crew at Buck’s Sanitary duties bounced him back and forth between the properties,
came through the door and said,
‘Do you want to buy Buck’s back?’
provides service that sings McNeely learned he enjoys the energy and excitement
It was really a door closing, door

MOJO
surrounding fundraisers and other big events that drew large,
for oregon Music Festival well-dressed crowds to Dunn’s properties. opening, all in the same day.”
Page 10 McNeely figured there must be a way for a businessman Scott Weld
with entrepreneurial instincts to become a regular part of that
excitement. He sifted through various ideas, but when nothing
coMpany history
took root, he returned to college about three years ago to get a
master’s degree in finance and economics. In April 2012, Lisa and Scott Weld

2013 EXPO SHOW ISSUE RESEARCHING THE MARKET

bought Buck’s — for the second time. Their
first crack at it was in 1995 when Scott’s
Entertainment: Just an ‘Ole Boy’ Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30 A few months after earning his master’s degree in father heard the 20-year-old business was
May 2011, McNeely stumbled onto his niche while reading having problems. The family made an offer
February 25 - 28, 2013, Indiana Convention Center to the founder and operated it for four

Starting At
(continued) years as an add-on to their trash and septic
service business. In 1999, when Weld’s
father retired, they sold it to a national
solid waste company. Weld went to work
PoshPrivy Nashville, Tenn.
The White
for that company, then 10 years later tried

Producing ★ his hand again at self-employment in the

Results
Owners: Brandon and Kristeen McNeely Tennessee

RECEIVING
Glove Test Employees: 2 trash business. A few challenges cropped
Service area: 100-mile radius of Nashville, Tenn. up, but they turned out to be fortuitous,
Specialty: Upscale portable sanitation for weddings and special events says Lisa Weld.
cleanliness means success for Affiliations: Portable Sanitation Association International, National
Cleanliness is critical
North carolina’s teSfor PROs who serve
Group Association of Catering and Events, Tennessee Wedding and Events
California farm operations
Page 18 Page 18 Specialists Association

35
Website: www.poshprivy.com
(continued)

$
about a specialty restroom service company in an online news story. The
concept of renting posh privies for business, family or formal affairs might
offer everything he desired: independence, flexible hours, fun and exciting
Let’s roLL OUTDOOR EVENTS
events, a service that won’t fade away, and weekend work that allows him to
Eight times, Sunday through Wednesday, a caravan of three trailers “If people can’t find you quickly with Google, you don’t exist,” McNeely
keep the “day job” he loves.
made the hour-long drive up Interstate 5 from the company’s yard to the says. “And once they find you, your website must instantly project your
Still, McNeely knew better than to jump “It’s easier to send a driver Jamboree site to deliver units. Two of their 15-year-old company-built brand and what you’re all about. You don’t have to say much, but you have
into a business before studying and analyzing >>> Brandon McNeely
set up shop at home for his trailers held 16 units each and a third trailer carried 20 (also company-built, to say it right.”
the idea further. His analysis of the Nashville
boutique restroom service,
to pick up toilets if they’re using an Explorer receiver from McKee Technologies, Inc.). The company That doesn’t mean McNeely just flipped a switch and waited for
area’s ability to support a boutique, high-end PoshPrivy. He operates used service vehicles to pull the trailers. business to build. He also networks with job-related companies to spread
portable restrooms company led him to Atlanta. the business with his wife, all in one spot. I probably his message by word-of-mouth.
Weld tried a new approach for the removal process. Sunday night
He spent a day there with the owner of an Kristeen, in Nashville. “I started going around to party-tent rental companies because our
spent a little bit extra labor, and continuing Monday, the team pumped and moved all units to a single
business is mostly geared toward outdoor
staging area, which he felt simplified the job. “It’s easier to send a driver to
events,” McNeely says. “Probably 70 percent
but at least you don’t pick up toilets if they’re all in one spot,” he explains. “I probably spent a little
bit extra labor, but at least you don’t have to send somebody with a map to of our business (has been) from their
have to send somebody referrals.”
Tips for Bringing go to this campground, get these six, go to another campground, get these

STATION
eight. Then you start leaving sinks behind and the (handicap unit) doesn’t At the same time, he targeted event

the “Wow” Factor with a map to go to this fit. It’s just a logistics nightmare trying to get the loads to work out.” During
the week, they grabbed units as schedules permitted.
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
“I want to be part get
campground, of my
these six, “I spent a couple of days compiling an

Brandon McNeely wants people to be talking client’s event … I’m genuinely ^^^ McNeely runs a power cord to his Porta Pal unit from
keepin’ itMusic
cLean
email list of every event planner I could find
go to another campground, Rich Restrooms. City customers organizing backyard around Nashville and middle Tennessee,”
about PoshPrivy’s restroom trailers the minute they interested in being part of weddings and special
Jamboree events want
organizers a lot of amenities
required someone when
be on site and available by McNeely says. “I use a service called
walk out the door, no matter who they are and what a great
get wedding, reunion or
these eight.’’ shopping
radio at for
all portable
times sosanitation
Weld, hisunits.
son and another member of the team stayed in ^^^ Satellite Industries Tufway restrooms are lined
MailChimp, up and
which ready
helps me to design
go before the
letters
the event. After all, people wearing wedding gowns, a motor home at one of the campgrounds. Oregon Jamboree, complete with lighting strung
eventinplanners
the front who
of themight
units.need my
tuxedos and fine footwear expect five-star restroom
whatever. When you deal with to target
Scott Weld floating
Venue vanities,
units wereCorian countertops,
serviced each night stereo,
from 11 p.m. to 2 a.m. At 6:30 restroom trailers. MailChimp works much
accommodations. brides and brides’ mothers, they ceramic
a.m. theyfloors andinflatscreen
started TVs.
on the campground units, finishing around 9:30 a.m. better than traditional mail. Event planners
“Using a portable restroom doesn’t have to be want the best. This is not just a DuringRounding
the day,out
theyhispumped
inventory outis 20
“The
RVsPremiere”
and 19 holding tanks — 10 at the
^^^ McNeely adjusts the
need to think of you when giving portable
a cringe-worthy deal,” McNeely says. “We’re a bou- business proposition for them.” trailer, another
two shower upscale
facilities andunit
themade by Rich
balance Specialty
for the Trailers, which McNeely
food vendors. wastewater outlet valve on one restroom options to their clients.”
tique business. Our restroom trailers are unique and subleases
Five through a partnership
service vehicles werewith
used:Portable
A 2010 Restrooms
Peterbilt LLC.
335 in Charlotte,
and a 2008 of his restroom trailers. Finally, McNeely – who doesn’t own TM May 2013
designed specifically for special events. We try to re- Brandon Mcneely N.C. This large4300,
International two-suite
bothtrailer – which
built out has a 600-gallon
by Progress Vactruckinternal waste tank
with 1,500-gallon a vacuum truck – partners with a local www.promonthly.com
ally ‘wow’ people. They can’t believe how nice our and 200-gallon freshwater
waste/500-gallon freshwatertankaluminum
– includes atanks;
workinga fireplace,
2001 Isuzuas well
FTRasfrom
hot company to pump out the trailers before hauling them home from the event
<<<portable
The Buck’s team includes, from and water, solid marble andSales
granite countertops, designer vanities, and heating site. “Most of the events we service last a half-day or so, which means we

To advertise
trailers are. Most people have never seen anything upscale sanitation company, Workmate/FMI Truck & Service with an 850-gallon waste/350-gallon
left, Milah Weld, Susie Sieg, Josh and air conditioning forand
full two
climate
like them.” the trip reinforced
Wooley, Sten Weld,thatScott
his Weld
business
and idea freshwater steel tank; 2000control.
International 4700s built out by Lely usually don’t have to pump them until they’re ready to be removed,” he
Here are some of the ways McNeely markets to was solid. Manufacturing Inc. with 750-gallon waste/350-gallon freshwater steel tanks. explains. “It’s less trouble for everyone if we get them pumped on the job
Eric Brownrigg.
TARGETING
All have MasportCUSTOMERS
pumps. site right after the event.”
VIP customers: In January 2012, McNeely and his
^^^ As part of PoshPrivy’s When McNeely was assembling his inventory, he contacting his target
Signature Service, Brandon wife, Kristeen, put his plan into action. He Waste was transported to the company’s yard each night and transferred
markets to alert them to his fledgling business. He services the Nashville SELL YOURSELF
Pricing options McNeely places flowers and a takes a conservative approach to building to a 20,000-gallon tank. From there, another pumping contractor picked up

came
“The very day we found out we’d have to move our shop, somebody
In addition
throughto the
the trailers,
door and PoshPrivy offers
said, ‘Do youtwowantprice
to packages.
buy Buck’sThe back?’ It
country music
personalized
of has attracted top
congratulations
festival.
chalkboard
in histalent
Surprisingly, Wynonna Judd said yes and the festival
message
ever since.
Comforts
PoshPrivy.
In 2012,“This business
the 9,000 is a baby
residents welcomedright
area and roughly 100 miles in all directions in middle Tennessee, going after
the waste and disposed of it by land application.
weddings, festivals, large reunions, corporate fundraisers and other events.
All the while, McNeely builds business through face-to-face contact.
“Once we’re in touch with companies that can help us, I try to meet with the PORTABLE RESTROOM OPERATOR FILE
basic package
really aisdoor
just the trailerdoor
withopening,
toiletries.all
Forinan additional cost, Mc-quickly visitors August 3-5, most ofnow, and we want out.to paywas forback
everything
was closing, the same day.” They of 40,000
Home trailer. whom camped Judd to help owners and essentially sell myself and our product to them,” he said.
COVER STORY
Neely provides
jumped a ‘signature’
at the chance. package, which includes flowers, fresh mints, celebrate the Jamboree’s 20th anniversary, as we go,”along he says.
with “I don’t
Rascal believe
Flatts, in
Dierks saMe But different Part of “selling himself” means being an expert in the field. Before
LED candles, indoor-outdoor rugs and a personalized chalkboard message. assuming debt.performers
I’ll get where I want to on
go
“If people can’t find you quickly with Google, you don’t exist.
Bentley, the Charlie Daniels Band, and enough for 22 shows launching his venture, McNeely joined the Portable Sanitation Association

Aluminum & Stainless Construction

Today their business is exclusively portable restrooms, serving the In one sense, Weld was an old pro at this event, so it was “pretty much
He also sets out amenity baskets. “When your got
niche is special events, you bytwo
adding
stages. one or two
Other trailers atincluded
attractions a time asbeer
I can andpay for them.”
wine gardens, merchandise And once they find you, your website must instantly project
business as usual,” he says. On the other hand, the size and scope had International and attended its annual convention and trade show in 2011. While
100-mile-wide Willamette Valley. They’ve about 1,500 Satellite Industries
mustunits
cater—togray
highTufways
expectations and meet
and Maxims them,”
(and a fewhewhite
says.ones for weddings, and McNeely
booths and abought
kids’ zone.his first restroom
The event trailer
is held in a in early 201220-acre
no-facilities, from a park-like
portable your brand
changed and what
significantly overyou’re all about.
the years — their You
first don’t have
year, they to sayin 60
brought there, he attended seminars and talked with experts to broaden his knowledge.
green units for their University of Oregon tailgating; “quack shacks,” they call setting near
restroom the edge
company of the picturesque
in Michigan town. some inventory. This 6-by-
that was shedding much,
units forbut
oneyou have
venue andtofour
saycampgrounds.
it right.” “That was the most difficult ^^^ Milah
MoreWeld helpshe
recently, outjoined
her father’s crew, keeping
the National restrooms
Association and hand-wash
of Catering and Events

Music City
Showafter
it offthe Oregon Ducks mascot), several ADA-compliant Freedoms 8-foot restroom trailer – which he calls “The Petite” – includes a 300-gallon thing for me,” he says. “So I had to get my act together.” He quickly got his stations
to learn stocked with
all he can soapevents
about and paperandproducts
how bestatto theservice
Oregonthem.
Jamboree, includ-
He also plans
them
Brandon Mcneely ingjoin
these Wave sinks from Satelliteand
Industries.
McNeely
and uses PoshPrivy’s Liberties
wheelchair-accessible website to—give customers aEngineering
an Ameri-Can virtual tour Crowd internal waste tank and a 125-gallon onboard freshwater tank. McNeely
By the nuMBers
arms around it. “You’ve got to just scratch your head and kick it in gear and to the Tennessee Wedding Events Specialists Association this year.
of his restroom
Pleaser trailers.trailer,
restroom “Our website
and twoissmaller
clean and easy toStation
Comfort navigate. We from
trailers brought the two-stall 2010 Comforts of Home trailer back to Nashville, and go. We didn’t stop moving all weekend.” ■ “The more I can network with experts in those areas – people who also need Working for singer Ronnie Dunn,

MOJO
describe our features
Advanced under ‘Products
Containment Systems, and
Inc.Pricing’
About and show them
50 percent in ourwork is
of their
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
then remodeled it. “It was our first unit, so I wanted to make sure it had a McNeely puts himself at the center of the business as the contact person my trailers – the more I’ll learn, and the more ideas and referrals I’ll get.” Brandon McNeely recognized a need

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Liberties, one Standing Room Only urinal unit, and the balance Tufways), and chief problem-solver. He handles all email communication, and every MORE Meanwhile,
INFO he provides personal touches to complement his restroom for portable sanitation at upscale
‘Gallery.’ Ourevents,
special trailersincluding,
offer so many advantages,
in 2012, and pictures
the U.S. Olympic tell that story.
track-and-field trials. modern, upscale look and feel,” McNeely says.
three restroom trailers, and 73 hand-wash stations (half Satellite Industries call placed to PoshPrivy routes to his personal phone. trailers. That includes mints, amenity baskets, flower bouquets in the parties. So he started PoshPrivy,
People look at photos of our trailers and say, ‘I’ve got to have that.’ Once we He started the makeover by removing the unit’s free-standing pedestal
Waves from the company’s inventory, the rest PolyPortables, Inc. Tag Alongs “I want to be part of my client’s event,” he says. “I take time to make Advanced
women’s Containment
side of the trailers,Masport, Inc. message for the
a personal Progress
brideVactruck
and groom on where this compact Comforts of Home
roll in and set them up, they walk into something special.” sink, replacing vinyl for hardwood-style flooring, then installing designer Systems, Inc. 800/228-4510 800/467-5600
Making connections rented from a colleague). them feel comfortable with me, and assure them I’m genuinely interested a chalkboard,
800/927-2271 and tiki lightswww.masportpump.com
that illuminate the path to the trailers after dark.
www.progressvactruck.com restroom trailer is a popular offering.

in PRO Marketplace
lighting, floating vanities and automatic touchless faucets. To finish, he www.acsi-us.com (Photos by Patrick Durkin)
The Welds live in Sweet Home so they’ve always had the hometown Some 115 units, including five handicap-accessible, were set up at the in being part of a great wedding, reunion or whatever. When you deal with After all, the more McNeely does to make his portable restrooms
Plush interiors repainted the interior with an up-to-date color scheme.
main venue — a few at bus stops, the hospitality center, and parking lots,
advantage for the Jamboree and Buck’s has done it since its beginning in brides and brides’ mothers, they want the best. This is not just a business pleasing, and perhaps evenMcKee memorable, the -greaterSatellite
Technologies the chance he’ll never
Industries
If anyone still has doubts about portable restroom luxury after study- butNext
the bulkhe bought
in large a new
banks,2012 three-stall
along with sixPorta Pal restroom
to eight hand-wash trailer from were
stations, Rich proposition for them.” Ameri-Can
have to workEngineering
from the confinesExplorer
of anTrailers
office cubicle. ■800/328-3332
1996. They feel confident they’ll retain the work as long as they provide good 574/892-5151 866/457-5425 www.satelliteindustries.com
ing the online photos, McNeely offers guided tours of the trailers and their Specialty Trailers. The 13- footofrestroom trailer
The– crew
whichplacedhe calls “The Polished”
service and a reasonable price.
luxurious interiors at his storage site. “Some customers just need to see
placed at
– has
neara the
the four
400-gallon
corners
stage forinternal
the facility.
waste tank
the performers andandthea Ameri-Can
105-gallon freshwater
the
Engineering
ACSI
tank.
trailers
trailer in
McNeely believes PoshPrivy’s website and targeted email campaigns
play key roles in establishing and building the company’s unique brand. His
www.ameri-can.com
MORE INFO
www.mckeetechnologies.com
(See ad page 46)
(See ad page 27)
Nashville’s Brandon
things in person to be convinced, and I have no problem with that,” he
says.the
“ButMain
that doesn’t
event happen too often.” When it does, though, it allows
theIn
food
Signature
fallcourt/beer
Thirty
2012, McNeely
Series
units3and
garden,
featuring
added
along“The
two private
six hand-wash
Plush,”
with the
women’s
stations
anunit.
urinal Alpha Mobile Solutions
rooms and
were arranged one banks
in two room
maxim is “Redefining the portable restroom experience.” That starts with
a “clean,” simple website that projects PoshPrivy’s upscale niche. He also
Alpha
Lely Mobile
800/334-2763
Solutions Inc.
Manufacturing,
877/789-1213
www.alphamobilesolutions.com
Comforts of Home Services Inc. Rich
630/906-8002
PolyPortables, Inc.
www.cohsi.com
Specialty Trailers
Workmate/FMI
260/593-2279
Sales & Service
Truck
www.richrestrooms.com
McNeely brings special An estate manager for a country star in
events expertise to country
www.lelyus.com 800/241-7951 800/927-8750
McNeely In to discuss
the earlypossible upgrades
’90s, when as Home
Sweet clients came
inspectupthewith
trailers.
an idea to help forat men. It comes
a smaller, with venue.
adjacent a 500-gallon
The rest internal
of the waste
inventorytankwasandtaken
125-gallon
to 23 works hard to ensure the company pops up prominently when people search (See ad page 19)
www.polyportables.com www.fmitrucks.com
fund civic projects, this little town asked a big star to perform at their first freshwater
campgrounds. tank.Thirteen
Each restroom
units were features
rentedamenities
to individual including
campsites. vessel sinks, for upscale portable restrooms on Google or other Internet search engines. (See ad page 33) Nashville saw the potential for restroom
(continued)
(continued) stars, backyard parties trailer service and dialed in to land exclusive
outdoor events. By PaTrICK dUrKIn

n Affordable n No Moving Parts Patent Pending

Page 10
Reprinted with permission from PRO™ / February 2013 / © 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com

W
Music City
hen Brandon McNeely graduated college about
eight years ago, he couldn’t see himself working in
an office-cubicle environment, even though he had

MOJO
just earned a bachelor’s degree in finance and economics.
Soon after, McNeely began working as an estate manager
for country music star Ronnie Dunn, of Brooks & Dunn

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fame, a job that requires regular 10-hour days overseeing the
performer’s 17-acre residence and 250-acre farm. As his work
duties bounced him back and forth between the properties,
McNeely learned he enjoys the energy and excitement
surrounding fundraisers and other big events that drew large,
well-dressed crowds to Dunn’s properties.
McNeely figured there must be a way for a businessman

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took root, he returned to college about three years ago to get a
master’s degree in finance and economics.

RESEARCHING THE MARKET

A few months after earning his master’s degree in

Producing
Results
May 2011, McNeely stumbled onto his niche while reading

(continued)

Cleanliness is critical for PROs who serve

PoshPrivy
California Nashville, Tenn.
farm operations Page 18
★
Owners: Brandon and Kristeen McNeely Tennessee
Employees: 2
Service area: 100-mile radius of Nashville, Tenn.
Specialty: Upscale portable sanitation for weddings and special events

n Small Footprint n Fits In An 8' Pickup Box For Easy Transport

Affiliations: Portable Sanitation Association International, National

REPRINTS
Association of Catering and Events, Tennessee Wedding and Events
Specialists Association
Website: www.poshprivy.com

about a specialty restroom service company in an online news story. The

concept of renting posh privies for business, family or formal affairs might
offer everything he desired: independence, flexible hours, fun and exciting
events, a service that won’t fade away, and weekend work that allows him to
keep the “day job” he loves.
Still, McNeely knew better than to jump
into a business before studying and analyzing >>> Brandon McNeely
set up shop at home for his
the idea further. His analysis of the Nashville
boutique restroom service,
area’s ability to support a boutique, high-end PoshPrivy. He operates
portable restrooms company led him to Atlanta. the business with his wife,
He spent a day there with the owner of an Kristeen, in Nashville.

n Great For Special Events Portable Toilet Screening

OUTDOOR EVENTS
“If people can’t find you quickly with Google, you don’t exist,” McNeely

Starting At
says. “And once they find you, your website must instantly project your
brand and what you’re all about. You don’t have to say much, but you have
Tips for Bringing to say it right.”

the “Wow” Factor

That doesn’t mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
“I want to be part of my his message by word-of-mouth.
Brandon McNeely wants people to be talking client’s event … I’m genuinely “I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
about PoshPrivy’s restroom trailers the minute they interested in being part of events,” McNeely says. “Probably 70 percent
walk out the door, no matter who they are and what a great wedding, reunion or of our business (has been) from their
the event. After all, people wearing wedding gowns,

10
tuxedos and fine footwear expect five-star restroom
whatever. When you deal with referrals.”
brides and brides’ mothers, they At the same time, he targeted event
accommodations.

$
planners to raise awareness of PoshPrivy.
“Using a portable restroom doesn’t have to be want the best. This is not just a For that, targeted emails generate results.
a cringe-worthy deal,” McNeely says. “We’re a bou- business proposition for them.” “I spent a couple of days compiling an

n Fork Lift Skids For Easy Transport And Loading

tique business. Our restroom trailers are unique and email list of every event planner I could find
designed specifically for special events. We try to re- ^^^ McNeely runs a power cord to his Porta Pal unit from
Brandon Mcneely
Rich Restrooms. Music City customers organizing backyard around Nashville and middle Tennessee,”
ally ‘wow’ people. They can’t believe how nice our weddings and special events want a lot of amenities when McNeely says. “I use a service called
trailers are. Most people have never seen anything shopping for portable sanitation units.upscale portable sanitation company, and MailChimp, which helps me design letters
like them.” the trip reinforced that his business idea to target event planners who might need my
Here are some of the ways McNeely markets to floating vanities, Corian countertops, was solid. stereo, restroom trailers. MailChimp works much
VIP customers: As part of and flatscreen TVs. In January 2012, McNeely and his
PoshPrivy’s
^^^ceramic floors better than traditional mail. Event planners
SignatureRounding
Service, Brandon
out his inventory wife, Kristeen,
is “The put his plan into action. He
Premiere” need to think of you when giving portable
Pricing options McNeely places flowers and a unit made takes a conservative approach to building ^^^ McNeely adjusts the
trailer, another upscale by Rich Specialty Trailers, which McNeely wastewater outlet valve on one restroom options to their clients.”
In addition to the trailers, PoshPrivy offers two price packages. The personalized chalkboard message
subleases through
of congratulations a partnershipPoshPrivy.
in his Comforts
“This
with Portable business LLC.
Restrooms is a baby right
in Charlotte, of his restroom trailers. Finally, McNeely – who doesn’t own
basic package is just the trailer with toiletries. For an additional cost, Mc- This large two-suite trailernow,
N.C.trailer. – whichandhaswea 600-gallon
want to pay for everything
internal waste tank a vacuum truck – partners with a local

ELECTRONIC
of Home
Neely provides a ‘signature’ package, which includes flowers, fresh mints, and 200-gallon freshwater tankas we go,”a he
– includes says. fireplace,
working “I don’t as believe
well asinhot company to pump out the trailers before hauling them home from the event
LED candles, indoor-outdoor rugs and a personalized chalkboard message. water, solid marble and graniteassuming countertops,debt. I’ll get where
designer vanities,I want to go
and heating site. “Most of the events we service last a half-day or so, which means we
He also sets out amenity baskets. “When your niche is special events, you by adding
and air one or two trailers
conditioning atclimate
for full a time as I can pay for them.”
control. usually don’t have to pump them until they’re ready to be removed,” he
must cater to high expectations and meet them,” he says. McNeely bought his first restroom trailer in early 2012 from a portable explains. “It’s less trouble for everyone if we get them pumped on the job
restroom companyCUSTOMERS
TARGETING in Michigan that was shedding some inventory. This 6-by- site right after the event.”
Show it off 8-foot restroom
When McNeely trailer –was
which he calls “The
assembling Petite” – includes
his inventory, a 300-gallon
he contacting his target
McNeely uses PoshPrivy’s website to give customers a virtual tour internal
marketswaste tankthem
to alert and ato125-gallon
his fledgling onboard
business.freshwater
He servicestank.theMcNeely
Nashville SELL YOURSELF
of his restroom trailers. “Our website is clean and easy to navigate. We brought the roughly
area and two-stall100 2010 Comforts
miles of Homeintrailer
in all directions middle back to Nashville,
Tennessee, goingandafter All the while, McNeely builds business through face-to-face contact.
describe our features under ‘Products and Pricing’ and show them in our then remodeled
weddings, it. “It large
festivals, was our first unit,
reunions, so I wanted
corporate to make
fundraisers andsure it events.
other had a “Once we’re in touch with companies that can help us, I try to meet with the
‘Gallery.’ Our trailers offer so many advantages, and pictures tell that story. modern, upscale look and feel,” McNeely says. owners and essentially sell myself and our product to them,” he said.
People look at photos of our trailers and say, ‘I’ve got to have that.’ Once we He started the makeover by
“If people can’t find you quickly with removing the unit’s
Google, free-standing
you don’tpedestal
exist. Part of “selling himself” means being an expert in the field. Before
roll in and set them up, they walk into something special.” sink, replacing vinyl for hardwood-style flooring, then installing designer launching his venture, McNeely joined the Portable Sanitation Association
And once they find you, your website must instantly project
lighting, floating vanities and automatic touchless faucets. To finish, he International and attended its annual convention and trade show in 2011. While
Plush interiors your brand
repainted and what
the interior with anyou’re all about.
up-to-date You don’t have to say
color scheme. there, he attended seminars and talked with experts to broaden his knowledge.
If anyone still has doubts about portable restroom luxury after study- much,
Next hebut youahave
bought to say
new 2012 it right.”
three-stall Porta Pal restroom trailer from Rich More recently, he joined the National Association of Catering and Events
ing the online photos, McNeely offers guided tours of the trailers and their Specialty Trailers. The 13- foot restroom trailer – which he calls “The Polished” to learn all he can about events and how best to service them. He also plans
luxurious interiors at his storage site. “Some customers just need to see Brandon Mcneely to join the Tennessee Wedding and Events Specialists Association this year.
– has a 400-gallon internal waste tank and a 105-gallon freshwater tank.

GRIT ELIMINATOR
things in person to be convinced, and I have no problem with that,” he In fall 2012, McNeely added “The Plush,” an Alpha Mobile Solutions “The more I can network with experts in those areas – people who also need

REPRINTS
says. “But that doesn’t happen too often.” When it does, though, it allows Signature McNeely
Series puts himself at
3 featuring theprivate
two center ofwomen’s
the business as the
rooms andcontact person
one room my trailers – the more I’ll learn, and the more ideas and referrals I’ll get.”
McNeely to discuss possible upgrades as clients inspect the trailers. for and
men.chief problem-solver.
It comes He handles
with a 500-gallon all email
internal communication,
waste and every
tank and 125-gallon Meanwhile, he provides personal touches to complement his restroom
call placed
freshwater to PoshPrivy
tank. Each restroomroutesfeatures
to his personal phone.
amenities including vessel sinks, trailers. That includes mints, amenity baskets, flower bouquets in the
“I want to be part of my client’s event,” he says. “I take time to make women’s side of the trailers, a personal message for the bride and groom on
(continued)
them feel comfortable with me, and assure them I’m genuinely interested a chalkboard, and tiki lights that illuminate the path to the trailers after dark.
in being part of a great wedding, reunion or whatever. When you deal with After all, the more McNeely does to make his portable restrooms
brides and brides’ mothers, they want the best. This is not just a business pleasing, and perhaps even memorable, the greater the chance he’ll never
proposition for them.” have to work from the confines of an office cubicle. ■
McNeely believes PoshPrivy’s website and targeted email campaigns
MORE INFO
play key roles in establishing and building the company’s unique brand. His
maxim is “Redefining the portable restroom experience.” That starts with Alpha Mobile Solutions Comforts of Home Services Inc. Rich Specialty Trailers
877/789-1213 630/906-8002 260/593-2279
a “clean,” simple website that projects PoshPrivy’s upscale niche. He also www.alphamobilesolutions.com www.cohsi.com www.richrestrooms.com
works hard to ensure the company pops up prominently when people search (See ad page 19)
for upscale portable restrooms on Google or other Internet search engines.

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108
 IN A SELF-SERVICE WORLD.

Finding a real person when you need one these days can be a real frustration. That’s why our
family-owned business still believes in being there for customers. So when our pros do
something like team up to drive a car full of toilet paper a couple hundred miles for a customer
in need, you’ll know why. You’re never alone when you’re part of the PolyJohn family.
And our guys won’t leave you hanging. 800-292-1305 www.polyjohn.com PJ USA PJ CANADA PJ INTERNATIONAL PJ SOUTH AMERICA PJ MEXICO

10813 Belly to Belly Print Ad Pumper PRO 9 X 10.875.indd 1 2/10/16 3:43 PM

 Add
Vantage
& add the latest innovation
from PolyPortables to your
2016 lineup.
THANKS
FOR
VISITING US

Revolutionary, self-closing hinges that Re-engineered door frame features a single Heavy-duty, easy-to-use rotary latch
operate from an internal stainless steel spring jamb point for maximum structural integrity that can withstand the roughest users