Technical Bulletin

PAGE: 1/5

Reissued: 27-Feb-03
Model: Martini-C1

Date: 18-Dec-02

No.: RB064020b

RTB Correction
The "RTB Correction" explanation in the last re-issue contained a mistake,
and has been corrected as shown below (bold/italics portion):
The illustration on pg. 3/5 has been changed. The gears in which the arrow position and cut-out
position match are OK, and those that do not match are OK. -- i.e. the shape of the arrow is
irrelevant.

Subject: Paper jam (paper feed area) check procedure

Prepared by: K.Miura

From: Technical Services Sec. Servicce Planning Dept.

Classification:

Troubleshooting

Part information

Action required

Mechanical

Electrical

Service manual revision

Paper path

Transmit/receive

Retrofit information

Other (

Please note the following troubleshooting procedure for paper feed jams.

If the following SP modes have logged many jams, perform the procedure on the next
page:
SP7504- 3, 4, 5, 8, 9, 10, 12, 53, 54, 55, 58, 59, 60

Technical Bulletin

PAGE: 2/5

Reissued: 14-Feb-03
Model: Martini-C1

Date: 18-Dec-02

No.: RB064020a

Procedure
1. If the paper jam occurs with a tray infrequently used (e.g. By-pass, Tray 2/3):

If the color of the surface of the pick-up, feed or separation rollers is lighter than
those installed in more commonly used trays, replace the roller(s).

2. If noise is generated from the paper feed unit:

Adjust the timing belt tension as follows.

(1) Remove the paper feed unit.
(2) Loosen screw [A] and move the motor toward the tray (see the photograph).
[A]

Tray side

(3) Loosen screws [B] and [C] and allow the spring to reposition the unit.
[B]
[A]

[C]
(4) Tighten screws [B] and [C].

Technical Bulletin

PAGE: 3/5

Reissued: 14-Feb-03
Model: Martini-C1

Date: 18-Dec-02

No.: RB064020a

3. If neither #1 nor #2 above apply:

(1) Using the following table, check the jam count values. For locations that show
frequent occurrences, replace gears [A] and/or [B] below in which the arrow and
cutout are as shown in the NG illustration.
Tray

Jam 12

Jam 8

1st

Gear A

Gear B

2nd
3rd

Gear A

Jam 9

Jam 10

Gear B
Gear A

Gear B

(2) Clean the shaft, then replace the gear(s).

!"Which gears need to be replaced:

As shown above, replace gears whose cutouts and arrows are in different positions.

Technical Bulletin

PAGE: 4/5

Reissued: 14-Feb-03
Model: Martini-C1

Date: 18-Dec-02

No.: RB064020a

Caution
When replacing the gear, be sure to orient the side with the arrow mark (silver)
outward.

Gear A

Arrow

Gear B

Arrow

Technical Bulletin

PAGE: 5/5

Reissued: 14-Feb-03
Model: Martini-C1

Date: 18-Dec-02

No.: RB064020a

Temporary Action for Item #3 only:

If the gear above is not available for replacement, perform the following:
(1) Remove the paper feed unit.
(2) Remove the gear.
(3) Clean the gear shaft and the inside of the gear.
(4) Reattach the gear.
(5) Reattach the paper feed unit.