E-PORTFOLIO

EXCERCISES
By: Jason Bintlif

SECOND GUESSES
Area too broad for this project?
Not broad enough?
Do I have the adequate

resources?

GET BY WITH HELP FROM

MY FRIENDS
This project requires that I

depend on many people

Staf that I hire
Senior Director/Agency Supervisor
The clients that we support

ALL THAT I AM
Strengths

Ability to organize a team

Choosing people based upon

personality, not skill

Rallying staf to see and share a

common goal

Weaknesses

Planning
Adhering to a budget
Inexperience with project

development

A BIT ABOUT BANCROFT

Non-profit human service agency operating in New Jersey, Pennsylvania,

and Delaware

Locally important due to its ability to provide education, residential

placement, and day programming for individuals with developmental

disabilities

From the context of state importance, Bancroft works with lawmakers to

develop legislation regarding the rights of individuals and funding that they
should receive for services

HUMAN SERVICES = HIGH RATE

OF BURNOUT
But you can even the stressful

load by:
Asking a peers opinion before

making important decisions

Improve time management
Make clear your staf expectations
Have a plan to address stress
inducing emergencies
Consult with professionals outside
the agency to get an outsiders
perspective

INTEGRATIVE PROCESSING
MODEL
Reflection = Decompression
Looking back at work can help

evaluate success and failures

Looking back allows to learn from
failures
Helps to gain understanding of the
role you play in organization
Articulation = Application
Shows that information is being

received and digested

Digesting this info allows you to
better apply it in the future

Dissonance helps forecast trouble

Allows opportunity to examine

personal beliefs and weigh them

against what is right and ethical
Can act as voice of reason in
troublesome situations

SUPERVISORY
RELATIONSHIP
Wants
Clarity in assignments
Clarity in direction
More responsibility
MORE CLARITY!!!

Needs
Guidance
Feedback
Constructive Critique

SUPERVISION CHALLENGES
As an intern

As a supervisor
Time management and the

Not enough time with supervisor

Frequent course correction with

little time to prepare

ability to keep 1:1 meetings

as scheduled
Geographically spread thin

makes providing guidance

difficult
Providing negative feedback

when its needed

INTERVENTION LEVELS
Individuals
Strengths
Compassionate
Patients
Knowledgeable

Families
Strengths
Years of experience working with families on loved ones service plans
Good oral and written communication skills

Communities
Strengths
Good understanding of group dynamics
Well organized to handle a large workload

ETHICAL ISSUE:
EXPLOITATION
Narrative

Although I have not encountered any ethical issues during my Cap Stone project, part of my

experience in the human services field includes about three years that I have spent in Bancrofts
Quality Management department. My role in this department was to conduct investigations into
allegations of abuse, neglect, and exploitation. Although, sadly, I have investigated allegations of
incidents that might make even the most experienced professionals skin crawl, the common
ethical issue that I would see come up is that of financial exploitation and the blurring of
professional boundaries. Perhaps the most common allegation of exploitation would generally be
a scenario in which a staf member borrows money or an individuals personal belongings, such
as a DVD, for their personal use. While in most of these cases, the staf has every intention of
repaying the money or returning the item, this, by both Bancrofts and the Department of
Developmental Disabilities definitions is exploitation. In the staf/client relationship, the staf
holds a position of power over the client. This influence, coupled with knowing a client for an
extended period of time, creates a blurred line of professionalism. Borrowing money or an item
from a client is an abuse of this power that a staf has, in that, they are responsible for a number
of the clients areas of their life. If the client were to refuse to lend money or an item, the client
could then be put into a position in which they could be victims of retaliation at the hands of the
staf member. In my role, I gathered evidence and statements from all involved. Once I make a
determination on an outcome, likely, the staf member would be, terminated for their breech of
the professional boundary that is so important when working with a vulnerable population.

CULTURAL DIFFERENCES
Employees and clients are very

diverse
Male/Female
Caucasian, African-American,

Asian, Hispanic, Gay/Straight

Insights
Important to understand

diferences
Important to understand social
background
Affinity Groups
African-American
Women in the workplace
Hispanic-American
GLBT