Chapter 4: Using the web server

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Help and diagnostics report

The IP Handset can generate a diagnostics report. This report includes
information that can be very useful for a service technician. If you are
reporting an error with your IP Handset, you may be asked to provide a
diagnostics report. To save a diagnostics report, do as follows:

Using the web server

1. Select HELP from the left navigation pane.

2. Click Save report.

3. If your service technician needs specific information included in the
report, select Advanced in the top right corner and then select the
items needed. Click Save report.

Using the web server

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