CURRICULUM VITAE

of

Olivia Short
CONTACT DETAILS
Address:

40 Florida St, Morningside, QLD 4170

Telephone:

0423 258 310

Email:

olivia.short@uchealth.com.au

QUALIFICATIONS AND EDUCATION

2012 - present

Currently enrolled in Bachelor of Urban

Environmental Planning at Griffith University.
Year of enrolment: 2012
Expected year of completion: 2017

2009

Senior Certificate
Lourdes Hill College, Brisbane

2008
2009
2010
Sem. 1, 2014 &
Sem. 1 & 2, 2015

and

Achievements
Rowing Club Captain
Sport and Health Leader
Coach at Lourdes Hill College Rowing Club
Head of Schools Commendation for High Achievement in the
School of Environment (GPA of 6.00 or greater)

COMPETENCIES
Professional Competencies
Ability to read and interpret a wide range of health fund checks, and quickly
establish a patients eligibility.
Sound understanding of the private health insurance systems.
Ability to undertake estimates for self funding patients, and facilitate payments
through SecurePay and SAP.
Strong communication skills, both written and verbal.
Familiar with the patient life cycle process at the Wesley Hospital.
Ability to deal with complaints, and respond to patient and relative enquiries.
Software and Technical Skills
Competent in the use of Microsoft Office programs (Word, Excel, PowerPoint,
Outlook)
1

Competent in the use of Cerner programs

Competent in the use of SAP

Interpersonal Skills
Teamwork skills, acquired through team projects at school and university and
working within a team environment
Ability to communicate effectively, acquired through university level
presentations, interactions with team members and customers in part time
employment
Ability to gain the trust of fellow team members and deal with differing
opinions in a non-judgemental way

EMPLOYMENT EXPERIENCE
Jan. 2016 - present

Student Planner
Jensen Bowers Group Consultants

May 2012 - present

Patient Services Officer

The Wesley Hospital
Employee of the Month, January 2016

July 2011 Dec.

2011

Temporary Administration Officer A03

TransLink Transit Authority, Office of the Chief Executive
Officer

April 2011 Sep.

2011

Administration Assistant
Tim Altass Real Estate

Dec. Feb. 2011,

2012, 2013

Administration Assistant (during the back-to-school period)

SchoolStuff

Sep. 2009 Oct.

2010

Office Assistant
Dr Stephen Cattanach, Mater Medical Centre

Oct. 2008 Sep.

2009

Casual Retail Assistant

Sportsgirl

2006 August 2008

Retail Assistant
Nelson Molloy

COMMUNITY INVOLVEMENT
2009
2011 present
Feb. 2011

Volunteer for Rosies Street Van

Member of Emergency Volunteering Queensland
Involved in the clean up of the Brisbane floods

PROFESSIONAL INTERESTS
As an urban and environmental planning student I have a wide scope of interests
within that field. I am particularly interested in learning the ins and outs of
development approval and project planning.

REFEREES
Ms. Alice Hadfield
Shift Leader
The Wesley Hospital
0434 087 742
(07) 3232 7913
Dr Tooran Alizadeh
Course Convener, Urban Analysis & Planning Studio
Griffith University School of Environment
t.alizadeh@griffith.edu.au
Mr. Ben Haynes
Planning Manager
Jensen Bowers Group Consultants Pty Ltd
0419 193 259
(07) 3319 4914