Professional Documents
Culture Documents
Orientation
Agenda
Continuous Improvement and Lean Six Sigma
Why BlackBerry needs Lean Six Sigma NOW
Lean Six Sigma Green Belt Certification Program
The training
The project
The certification
The on-going application
BlackBerry CONFIDENTIAL
Slide 2
Improvement
Time
BlackBerry CONFIDENTIAL
Slide 3
BlackBerry CONFIDENTIAL
Slide 4
MEASURE
ANALYZE
IMPROVE
CONTROL
BlackBerry CONFIDENTIAL
Slide 5
0.3
68%
0.2
95%
99.73%
0.1
0.0
-4
-3
-2
-1
Output
TM(6SIGMAGBBT)-014.000 LSS Green Belt Orientation
BlackBerry CONFIDENTIAL
Slide 6
Upper
Specification
Limit
Distribution c
Distribution b
Distribution a
BlackBerry CONFIDENTIAL
Slide 7
Below average
Sigma
level
308,537
5x
3
Average
Improvement
66,807
10x
6,210
30x
World class
233
70x
Six Sigma
3.4
BlackBerry CONFIDENTIAL
Slide 8
BlackBerry CONFIDENTIAL
Slide 9
Lean Six
Sigma
2. Leverage
knowledge
3. Build on what we
have done:
Leverage
successes
TM(6SIGMAGBBT)-014.000 LSS Green Belt Orientation
BlackBerry CONFIDENTIAL
Slide 10
Br
e
im akt
pr hro
ov
em ugh
en
t
Improvement
Create an
intervention with
knowledge
Time
BlackBerry CONFIDENTIAL
Slide 11
Sears
Post Canada
Bank One of America
Air Canada
Aeroplan
Standard Life
Casino of Montreal
Sheraton Hotels
Nokia
Apple
12
BlackBerry CONFIDENTIAL
Slide 12
BlackBerry CONFIDENTIAL
Slide 13
BlackBerry CONFIDENTIAL
Slide 14
Analyze
Graphical and statistical analysis
Root cause analysis
Hypothesis testing
Improve
Solution prioritization matrix
FMEA
Pilot improvement plan
New process map
Poka Yoke
Control
Control plan
Control charts
Standard operating procedure
(SOP or checklist)
Project documentation
Project closure report
BlackBerry CONFIDENTIAL
Slide 15
Why a project
Financial benefit
Learn by doing
Obtain Green Belt certification
Give visibility to the team and promote the achievements
BlackBerry CONFIDENTIAL
16
Slide 16
Driving need
Executive leadership
Breakthrough goals
Defined resources
Functional infrastructure
Support systems
Organizational will
Capable people
BlackBerry CONFIDENTIAL
Slide 17
BlackBerry CONFIDENTIAL
Slide 18