Professional Documents
Culture Documents
011
Date
2010-07-0219
Issue 01 (2015-10-19)
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the customer.
All or part of the products, services and features described in this document may not be within the purchase scope or the
usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this
document are provided "AS IS" without warranties, guarantees or representations of any kind, either expressed or
implied.
The information in this document is subject to change without notice. Every effort has been made in the preparation of this
document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do
not constitute the warranty of any kind, express or implied.
Web site:
http://www.huawei.com
Email:
support@huawei.com
Issue 01 (2015-10-19)
Contents
5251060
Prepared by
Huanghui 00206795
Approved
by
Approval
Date
2015-10-19
Revision History
Issue
Date
Author
Change Description
01
2015-10-19
Huanghui
00206795
First Version
Contents
Contents
4 Root Cause................................................................................4-1
5 Corrective Action.......................................................................5-1
5.1 Workaround....................................................................................................................................................5-1
5.2 Solution...........................................................................................................................................................5-1
6 Preventive Action
Basic Information
Product Name
Version
BTS3900
V100R009C00SPC230
Issue 01 (2015-10-19)
Problem Description
Customer complained that two eNodeBs RRC Setup Success Rate degraded, as shown in Fig 2-1 and Fig 22.Huawei need to explain the degradation.
Problem Analysis
From counters, RRC Setup Fail is mainly caused by L.RRC.SetupFail.NoReply, as shown Fig 3-1 and Fig 32.
Analysis main board log at 05:00 and 06:00 2015-10-14 for example, L.RRC.SetupFail.NoReply occured 126 and
189 on cell3.
Analysis main board log at 01:00 and 02:00 2015-10-13 for example, L.RRC.SetupFail.NoReply occured 20 and
21 times on site.
Root Cause
RRC Setup Fail cause by UE No Reply, which cause by TOP users in live network.
6
6.1
Workaround
NA
6.2
NA.
Solution
Corrective Action
7
NA
Preventive Action