Diana A.

Rodriguez Duran
3290 New Year Drive Cincinnati, Ohio 45251
Phone: 513-817-7765 E-Mail: diana.rodriguezd14@gmail.com

Objective
Im looking to obtain a position as a team player in a people-oriented organization where I can

maximize my customer-service experience in a challenging environment to achieve the

corporate goals.

Experience
Sams Club

August 2015- Present

The position of Sams Club cashier involves a number of entry-level job duties. Workers perform
various customer service responsibilities, such as meeting and greeting customers and answering
questions about products and services. Sams Club cashier jobs also require workers to operate
casher registers. Ideal candidates for Sams Club cashiering jobs exude friendly, courteous, and
motivated personalities. Employees in cashier jobs receive training for basic protocol and specific
aspects of the job. Training generally takes place over the course of a week or so and involves both
visual and verbal instruction. Also responsible for taking money in the form of cash, check, or credit
card from patrons in exchange for food or services. Scans items, provides change, balances drawer,
and processes card transactions.

Just 4 kids Learning center

January 2015- August 2015

Floater/Assistant Teacher: Provide a variety of materials and resources for children to explore,
manipulate and use, both in learning activities and in imaginative play. Attend to children's basic
needs by feeding them, dressing them, and changing their diapers. Teach basic skills such as color,
shape, number and letter recognition, personal hygiene, and social skills. Establish and enforce rules
for behavior, and procedures for maintaining order. Read books to entire classes or to small groups.
Organize and lead activities designed to promote physical, mental and social development, such as
games, arts and crafts, music, storytelling, and field trips. Observe and evaluate children's
performance, behavior, social development, and physical health. Identify children showing signs of
emotional, developmental, or health-related problems, and discuss them with supervisors, parents or
guardians, and child development specialists. Meet with parents and guardians to discuss their
children's progress and needs, determine their priorities for their children, and suggest ways that they
can promote learning and development etc.

McDonalds

May 2014 October 2014

Good customer service skills are integral to the way we do things at McDonald's. A crew member will
be expected to provide customers with a quick and accurate service and show sensitivity to their
individual needs, both from behind the till as well as in the dining areas. Food Preparation and
cooking the wide variety of food we offer involves using a broad range of equipment and tools. They
need to produce orders to a consistently high standard and understand that quality control is vital.
Cleanliness and Hygiene requires thorough training in order to maintain our high standards. Before
they start, they learn to use a variety of cleaning utensils and chemical cleaning products along with
the correct protective equipment.

Waffle House

February 2013 - May 2013

Waitresses at Waffle House have the main responsibility of taking food and beverage orders and must
enter all orders as quickly as possible while maintaining the proper sequence. Waitresses must also
serve ordered food and beverages in their section and to other sections as well when necessary. A
Waitress must also coordinate with the kitchen to make sure that service is on time and the quality of
the food is according to the companys standards. In general, Waitresses must perform all delegated
tasks as directed by the management and make sure that all the companys operational guidelines
are upheld.

Education

Princeton High School

2013-2014

95% attendance club

Scarlet Oaks Career & Technical Center

2014-2015

Digital Arts & Design:

Created, designed, and prepared graphic projects for printed and web layouts
Photographed and scanned images using digital technology
Drew thumbnail sketches
Complete life, perspective, and product drawings
Demonstrated technical, communication, and employability skills
Honorable Mention on Scholastics Art and Writing competition 2013
95% attendance all year (2012-2013)
Silver key on Scholastics Art and Writing competition

Skills
Speak Spanish, Has a good costumer communication background, Basic cooking skills, Translation
skills from English to Spanish, Microsoft skills such as PowerPoint, excel word and much more. Also
with a 2 year learning skills for Adobe creative cloud suits.