Professional Documents
Culture Documents
Personal: I was given the bare minimum of what to expect at this event. I have done basic
research about the company, and what it entails. I somewhat understand why this event is taking
place, however, at the same time, I feel like this is more complex than it seems. I have never
experienced this particular type of event, so I am quite nervous. I hope once I see individuals and
get a better understanding of what is going on, I will be less anxious.
PRE-ASSIGNMENT DC-S
ENVIRONMENTAL
Demand: The room is too crowded making it hard for the interpreters to decide where to
stand.
Control: Ask the Deaf participants where he or she wants you to stand.
Consequence: puts the power back to the Deaf participants.
Demand: The meeting coordinator wants to use the polycom to connect with others.
Control: Stand back and interpret if necessary.
Consequence: Technology is not my responsibility and the deaf participant can direct
where necessary.
Demand: Due to all of the people, the room temperature gets hot.
Control: Roll up sleeves, and think cool thoughts.
Consequence: Stay cooler by rolling up sleeves.
INTERPERSONAL
Demand: Several of the participants have never worked with an interpreter before.
Control: Explain role or allow the Deaf participants to explain role.
Consequence: The interpreter could disempower the Deaf participant or the hearing
participant could get offended.
Demand: A lot of people start talking at the same time
Control: stop the entire overlap and ask for one person at a time
Consequence: This messes up the flow of communication completely.
Demand: Turn taking speeds up and it is hard to keep up with who is talking.
Control: Follow the message and reference where appropriate, also rely on the team for
support.
Consequence: The team can help if youre not following who is talking. Also, you may
miss some important information due to trying to focus only on the message
Demand: The hearing person doesnt allow for the Deaf participant to speak.
Control: Speak up for the Deaf participant/
Consequence: Interrupts the flow of turn-taking.
PARLINGUISTIC
Demand: There is a lot of turn taking, which makes it hard to keep up with all of the
speakers.
Control: Ask for people to take turns, and identify oneself for the interpreter and the Deaf
participants.
Consequence: The vibe in the room changes and people ignore the interpreter.
Demand: One of the speakers talks really fast and does not make sense.
Control: Pause the speaker and ask for clarification.
Consequence: The speaker repeats what he or she said and it helps the interpreter convey
the message accurately.
Demand: Someones cell phone keeps going off during the assignment, therefore causing
a distraction.
Control: Ask team to find out where the sound is coming from.
Consequence: The team finds out, and informs you; and you ignore the phone.
Demand: One of the Deaf participants talks loud while signing, making it difficult for
you to focus on the signs.
Control: Ask for clarification if there is a point where you dont understand, and rely on
team for support.
Consequence: The team helps by feeding you the correct signs, and communication flows
seamlessly.
INTRAPERSONAL
Demand: I know that there will most likely be a lot of executives here, so the atmosphere
may have a lot of tension.
Control: Take a deep breath and remind yourself of why you are here- To provide
communication access.
Consequence: You do your job and ensure that communication is accessed.
Demand: I am worried that the hearing people wont know what to do with an interpreter
in the room.
Control: I meet with the Deaf participants beforehand, and allow them to set up the
dynamics of the room, including introducing the interpreter.
Consequence: The hearing person still disregards the interpreter and the other deaf
participants.
Demand: I have never been to one of these types of meetings, so I dont know what to
expect.
Control: Ask the other interpreters their experience in meetings like this, and I formulate
my own prediction of what will happen.
Consequence: The meeting goes similarly to what the other interpreters had said it would
be like, and people are nice and reasonable to all participants.
Demand: I dont know what to do if someone is rude to one of the deaf participants.
Control: Know that it is out of my control of what the other participants say. The deaf
participants involved can advocate for themselves.
Consequence: The Deaf participants advocate for themselves, and I become the ally.