Name: Rahul Lildhar

Description: Assignment 1 with Corrected Manuscript

Written Communication
CORRESPONDENCE
1. Use of Personal and Confidential
Personal Should be used where a communication is intended for the addresses only and is not
to be opened by a secretary or assistant.
Confidential should be used when the communication is to be opened by the addressee, his
secretary, or his deputy in his absence.
No other terms should be used.
2. The opening Salutation and complimentary close
All Formal letters should open with the salutation Dear Sir, Dear Sirs, or Dear Madam.
Where the addressee is personally known to the writer, it is correct to begin Dear Mr Dear
Mrs, Dear Miss, or the Christian name may be used.
The complimentary close must be adjusted accordingly, in the case of the formal opening, the
close should be Yours Faithfully and with the less formal opening, Yours sincerely is correct.
With the formal salutation and close it usual to add the name of the company and after the
signature the name of the writer and his position in the company, if necessary.

For example
Opening Salutation

Dear Sirs

Complimentary Close

Yours Faithfully
Wiggins TEAPE Limited

E H Johnson
Sales Manager
Opening Salutation -

Dear Mr Smith

Complimentary Close

Yours Sincerely
EH Johnson

If it is Departmental procedure for the letters to be sent in the names of certain officials, the word
for should precede the typewriter name.