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Devin Hice

2218 Olde Well Rd Hudson, NC,


28638 828-781-1997 Dhice86@gmail.com
OBJECTIVE: Seeking a full time position where I can use my customer service and sales
experience alongside my education to assist customers in their needs and issues.
EDUCATION:
2000 - 2004

South Caldwell High school


High school diploma

Hudson, NC

2004-2015

Caldwell Community College


Associate in Arts

Hudson, NC

2013-2013

UNC Charlotte
Computer Engineering

2014-Current Appalachian State University


Communications/Minor in Business

Charlotte, NC

Boone/Hudson, NC

Related Courses work: Copywriting for Advertising, Communications Law, Sports and
Entertainment Advertising, Principles of Marketing, Principles of Micro-Economics, Foundations
of Human Communications, Intro to Media publishing, Foundations of Advertising, Persuasion in
Marketing, Media Graphics, Media Sales, and Business Management.
RELATED EXPERIENCE:
Bernhardt Design
Project Specification Manager (3/2016 Current)

Use various programs to design price lists and sketches for different types of furniture.
Work with national accounts to satisfy corporate accounts.
Work with engineers to have Cad drawings created.
Partner with Project Communication managers to work with sales reps.
Communicate with various departments to fulfill orders.

Tri-County Wireless
Sales Consultant (8/2014 3/2016)

Lenoir, NC

Lenoir, NC

Work with customers to find the best product for them.


Manage Customer accounts and information.
Encourage sales that are most profitable to the company.
Call customers to make them aware of specials that could benefit them and the company.
Study information for new products that are coming out and finding the best way to promote
them.
Create advertisements to make customers aware of specials and promotions.

Troubleshoot to determine what is wrong with a phone.


Liaison between customers and customer service when necessary.
File warranty claims and Insurance claims as needed.

A1 Termite & Pest Control

Lenoir, NC

Customer Service and Sales Consultant (3/2014 8/2014)

Worked with customers to determine the best service to meet their needs.
Managed customer accounts and information.
Researched and created call sheets for customers that could benefit from the services
provided.
Scheduled appointments using various tools to minimize the amount of fuel used to travel
from appointment to appointment.
Took over the phone payments as necessary.

Merchants Distributors Inc.

Hickory, NC

Logistics Router (7/2005 3/2013)

Worked in various areas of food distribution.


Drove pallet jacks and forklifts.
Stayed in constant communication with other departments to keep distribution flowing
properly.
Printed invoices and trip paperwork for drivers.
Scheduled deliveries to benefit the customers as well as being cost efficient for the
company.
Stayed in contact with the customers to verify when orders where due as well as verifying
that the amounts were accurate.
Delivered inner office mail as needed in a backup status.
Delivered special orders to customers as needed in a timely manner.

Target Distribution

Newton, NC

Computerized Maintenance Management Systems Technician (2/2010 9/2012)

Worked in various areas of product distribution.


Loaded trucks by company standards in the Outbound department.
Kept product flowing on conveyors in the Outbound department.
Unloaded trucks onto conveyors and pallets in the Inbound department.
Stocked and pulled product in the Warehousing department.
Managed and maintained a parts cage with Facility operations.
Managed and maintained time sheets for mechanics with Facility Operations.
Kept track of inventory totals with Facility Operations.

Stayed in communication with various vendors and corporate to order parts as needed with
Facility Operations.
Researched part information to find the best product for the price.
Created reports that met supervisors needs and expectations.

ADDITIONAL EXPERIENCE:

FedEx Ground/Volt
NC

Newton,

Seasonal Driver (10/2013 - 1/2014)

Drove a box truck to deliver packages.


Used a map and GPS to determine the best route for time and fuel efficiency.
Stayed in contact with terminal to determine if any route changes where needed.

CVS Industries

Hudson, NC

Store Clerk (10/2003 07/2005)

Ran a cash register.


Worked with customers one on one.
Stocked shelves and stock room.
Cleaned as needed.

(BSA) Camp Bud Schiele

Rutherfordton, NC

Climbing Eagles Instructor (06/2003 07/2003)

Taught boy scouts various outdoor survival techniques.


Kept track of scout achievements and rank advancement.

ACTIVITIES:

Repairing cell phones.


Building computers for fun.

SKILLS AND HONORS:

Fluent with Microsoft Office Suite.


Beginner with Adobe Photoshop, and Illustrator.
Extensive research using Internet Explorer, Mozilla Firefox, and Google Chrome.
Eagle Scout

REFERENCES:

Yvonne Roberts - (828) 302-2754


Steven Coffey - (828) 292-7721
Nathan Miller - (828) 244-9461
Paul Laramie - (828) 729-8615
Teressa Laramie - (828) 308-0988
Claudia Ward-Eller - (828) 759-4644

Office Manager (A1 Termite/Pest Control)


Sales Manager (Tri-County Wireless)
Lowes Corporate Office
FedEx Home Delivery Driver
Teacher Whitnel Elementary
Distance ED. Program Manager(ASU)

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