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Research methodology
AIM:
Understanding key concepts on:
Analyse real world problems and develop formulations and solutions supported by
scientific methods
Inhoud vak
The course provides an interdisciplinary overview of and hands-on work
with different scientific research methods, with an emphasis on
ICT/information systems and technologies in interaction with their
human, social and organizational contexts.
Topics are:
scientific research and its goals, the idea of scientific method, in
the context of Information Sciences;
conceptualizing and framing the research questions you want to answer;
making a research design and planning your research;
IS conceptualization, theory formation and validation/triangulation;
research methods and their assumptions, pros and cons (e.g. interview,
observation, case study, field and action research, modelling and
simulation, experiment, survey, statistical analysis, IS/ICT artefact
system design and development);
how do you (and others) know that your research results are valid?
scientific argument, communication and research report writing.
Onderwijsvorm
The focus is on students getting hands-on experience with different
research methods applied to open-ended research questions.
The setting of the assignment work is that of a continuing research case
investigation that emulates different
stages of a scientific research project.
The research case question to be investigated differs from year to year.
A representative example is: What is it for systems to be considered
"smart" (e.g. smart homes, smart city, smart energy, e-health, etc), and
how can we solve problems by making (socio-technical) systems "smarter"
with the help of ICT technologies and to the benefit of people?
Students receive weekly feedback on their assignments in discussion
sessions with staff supervisors, and are able to improve upon them
during the course, until the final portfolio has to be handed in at the
end of the course.
Toetsvorm
Portfolio containing a set of group and individual assignments.
Students receive weekly feedback on their assignments, and are able to
improve upon them, until the final portfolio has to be handed in at the
end of the course.
Literatuur
Textbook: Colin Robson: Real World Research, 3rd Ed., Wiley, 2011 [Note:
this book is available in hardcover, paperback and a ditigal edition].
Other sources are made available via Blackboard.
Vereiste voorkennis
Basic knowledge of qualitative and quantitative research methods.
Doelgroep
mAI, mIS
Overige informatie
This course is taught jointly with UvA under the name Interdisciplinary
Research Methodology for IS
Methodologies1
Introduction
The way you approach your question will have a profound effect upon the way you construct your dissertation, so
this section discusses the types of research you might undertake for your dissertation. The use of literature and
case studies is considered and the merits of primary research are debated and advice is given on the use of
existing research data. You may not be fond of statistics, but the potential relevance of a quantitative approach
should be considered and similarly, the idea of qualitative analysis and conducting your own research may yield
valuable data. The possibilities of using quantitative and qualitative data are also discussed.
Watch video on approaching methodologies (.wmv)
What approach should I take - qualitative or quantitative?
This video clip contains comments from the following academics:
What if I want to find out about social trends, or the measurable effects of particular policies?
You will probably want to use large datasets and undertake quantitative data analysis, and you will be adopting a
realist approach to the topic studied. Quantitative dissertations are likely to be nearer to the lower end of the
range of approved lengths for the dissertation (e.g. if the length is to be 5,000-8,000 words, dissertations based
on quantitative analysis are likely to be closer to 5,000 words in length). They will also include tables and figures
giving your important findings. Remember that all tables must be carefully titled and labelled and that sources of
your data must be acknowledged.
What if I want to record people's views on an issue, and give them a 'voice'?
You will probably want to use in-depth qualitative data, and you may wish to adopt a realist, a phenomenologist,
or a constructionist approach to the topic. Qualitative dissertations will include descriptive material, usually
extracts from interviews, conversations, documents or field notes, and are therefore likely to be nearer to the
upper limit of your word range (e.g. 8,000 words). The types of method suitable for a dissertation could include
content analysis, a small scale ethnographic study, small scale in-depth qualitative interviewing.
Whether you choose qualitative or quantitative analysis will depend on several things:
Your skills and abilities with methods of data collection (if needed) and analysis.
You may be interested in doing an analysis that is primarily quantitative, looking at social trends, or
policy implications. However you also want to introduce a 'human touch' by conducting one or several
interviews asking what these trends mean to people or how particular individuals experience events.
After doing your quantitative analysis, you should include a chapter or section on the qualitative data
you have collected. In your discussion of findings you can use the qualitative data to help you
understand the patterns in the quantitative analysis.
You may be interested in doing an evaluative case study of a process or policy. You will have a
particular focus a 'case' that you are looking at. You will triangulate methods i.e. collect data in
several different ways, and some of these data may be quantitative. You will analyse each type of data
and describe this, and then write a discussion that shows how each piece of analysis contributes to the
overall picture of what is going on.
Your supervisor or research methods tutor may be able to give you detailed examples of these or other ways to
combine methods.
The data are often collected through a random sample, which allows you to generalise to the population
under consideration.
They may also allow you to make comparisons over time, as some datasets are products of longitudinal
studies. Examples of large datasets include the British Crime Survey, and the Youth Cohort Study.
Smaller, more targeted datasets may also be available.
Secondary analysis has disadvantages also: the data were collected for a purpose different from yours.
You have to find out something about that purpose, as well as the methods of collection, in order to
justify your use of a secondary dataset.
Self-completion
questionnaires
Structured
interviews
Similar to a self-completion questionnaire, except that the questions that are asked by an
interviewer to the interviewee. The same questions are read out in the same way to all
respondents. There will typically be a fixed choice of answers for the respondents.
Structured
observation
Watching people and recording systematically their behaviour. Prior to the observation, an
observation schedule will be produced which details what exactly the researcher should look
for and how those observations should be recorded.
If you are conducting a qualitative analysis you are likely to wish to use at least some original material. This
may be collected through in-depth interviews, participant observation recordings and fieldnotes, non-participant
observation, or some combination of these. Below are some data collection methods that you might want to use
for your dissertation:
In-depth
interviews
A way of asking questions which allows the interviewee to have more control of the interview. The
interview could be semi-structured, which uses an interview schedule to keep some control of the
interview, but also allows for some flexibility in terms of the interviewees responses. The interview
could be unstructured, here the aim is to explore the interviewees feelings about the issue being
explored and the style of questioning is very informal. Or the interview could be a life history where
the interviewer tries to find out about the whole life, or a portion of the persons life.
A form of interviewing where there are several participants; there is an emphasis in the
Focus groups questioning on a tightly defined topic; the accent is on interaction within the group and the joint
construction of meaning. The moderator tries to provide a relatively free rein to the discussion.
Participant
observation
This involves studying people in naturally occurring settings. The researcher participates directly in
the setting and collects data in a systematic manner. The researcher will observe behaviour, listen
to conversations, and ask questions.
Spend some time looking at general books about research - they will give you an overview of the data collection
methods available and help you to make the best choice for your project. Bryman (2004) would be a useful
starting point.
For any piece of research you conduct, be it empirically based (quantitative or qualitative) or library based, its
methods must be justified. You need to show in the final dissertation how you have given consideration to
different methods, and why you have chosen and eliminated these.
Your supervisor will want you to offer convincing reasons as to why youve chosen the approach you have - so be
ready!
If youre having difficulty making that choice, dont be afraid to ask your supervisor for their advice. This was
particularly useful for one of our respondents:
STUDENT VOICE
It's been a valuable experience for me it's so different from other stuff. With other essays you can rush them if
you have to ... but this is so much work, you can't rush it. It demands more. (Todd, Bannister and Clegg, 2004,
p340)
.My reasons for data collection is literature based as my research question involved sensitive subjects which
would have been unsuitable for primary data collection. (Level 6 students at Sheffield Hallam University)
I chose primary data because it would enable me to build skills that would be useful for postgraduate study.
(Level 6 students at Sheffield Hallam University)
It will involve primary data, secondary data, quantitative and qualitative research methods, lit reviews, theory and
policy studies and an exploration of alternatives. My dissertation is to be based around the experience of
'poverty', as poverty is the experience. Theories and policies are not. However, to do justice to the subject,
theories and policies will be included so Iam able to demonstrate where failures in the system may exist. (Level 6
students at Sheffield Hallam University)
Note: Research must be conducted in a sensible and ethical manner; data must be analysed and presented in a
rational manner. It is important that students do not expose themselves or others to dangers or risks when
conducting research. Students need the approval of their dissertation supervisor before embarking on any type of
fieldwork (see the section on Research Ethics for more information).
approach
How you will access these sources of information (be they people, existing datasets, biographical
accounts, media articles or websites, official records).
The proposed outcome of this research (in your case, a dissertation) and the form it will take.
You and your supervisor will discuss your design and decide whether the research is 'do-able'. Your university
may require you to produce a report (e.g. an 'interim framework report' or a short 'research proposal') that
specifies your research design. Other people may have to look at the design to ascertain whether there are
ethical issues that affect your research.
Summary
Quantitative or qualitative? A quantitative approach will mean you will need substantial datasets, as
well as the inclusion of tables and statistics in your final submission. This information could come from a
variety of sources - remember to acknowledge them! A qualitative approach will probably mean
conducting interviews or focus groups or observing behaviour. Ask yourself if you are prepared to do
this, and think about the best way of getting the answers you want from people. Will you stop people in
the street? Will you conduct telephone interviews? Will you send out survey forms and hope that people
return them? Will you be a participant or non participant observer?
Empirical or theoretical? An empirical study could involve close analysis of statistics or some form of
qualitative research. However, a theoreticalstudy brings its own challenges, and you may be called
upon to compare theories in terms of their applicability.
Once you have decided upon your approach, you can write out a research design, i.e. how you are
going to approach the project.
Now look a little at the research methods that you have studied. Apart from matching your research to
your general sense of objective/subjective reality, it is important to ensure that you match your
methodology to the problem you are pursuing.
What kind of data do you need to answer your question/test your hypothesis? How would you best be
able to collect that data?
Again, consider time and feasibility of the exercise. The ability to manage your time will be directly
related to your ability to control the boundaries of the study especially if it is closely linked to your
workplace.
Now that you have got so far, try to write up your research proposal as far as you can. Make sure that
you identify where your proposal needs further work and, at the same time, where you will have to put
your maximum effort. It may be helpful to draw a critical path so that you are clear which actions you
need to take and in what sequence. You will find it helpful to plot your research questions on the chart
on the next page and ensure that your plans for collecting data really answer the question as well as
avoiding ethical problems.
At this stage you must be really ruthless with yourself. How viable is it? What are the threats to the
study? Try some 'what if?' questions on yourself. It will be better to go back to the drawing board now,
than once the project is underway.
IMPORTANT: Whatever approach you settle on, you MUST be able to justify its appropriateness to your
topic and question.
Key Questions
Does the data required to answer your question already exist or will you have to generate your own
data?
Can you combine quantitative with qualitative methods? e.g. a survey which includes interviews or a
case study that looks at a situation from numerous angles.
What factors may limit the scope of your research? (time, resources, etc.)
Which method(s) best suit the questions and time you have available to do this study?
Do you know the differences between types of data, and types of analysis?
Does your project have clear links between theory and practice?
Reference list
(Prof Rosrio Macrio , 2014)
(Professor Chris Winch, 2004)
(prof. dr. J.M. Akkermans, 2015)