EVOLVING MARKETS AND STRATERGIES

• UNIQUE FEATURES OF INSURANCE MARKETING

• A PROFESSIONAL APPROCH TO MARKETING

• DESIGNING NEW STRATERGIES

• GETTING OUT OF CONTROL PRICE REGIME

• RELIABLE DATABASE FOR PRICE FIXATION

• PRICE BEHAVIOUR IN A DEREGULATED MARKET

• PRICES NOT THE SOLE CONSIDERATION

• CUSTOMER SATISFACTION

• USE OF TECHNOLOGY IN DISTRIBUTION

• TECHNOLOGY DRIVEN MARKETING

• CLAIMS SETTLEMENT

• TECHNOLOGY IN CLAIMS PROCESSING

• ROLE OF SURVEYERS

• OPPORTUNITY TO APPEAL

• IMPORTANCE OF DISTRIBUTION CHANNELS

• CHANGE IN THE MINDSET

• ADEQUACY OF CAPITAL

• QUALITY OF PERSONNEL – RECRUITMENT AND TRAINING

• UPGRADATION OF ORGANISATIONAL AND TECHNICAL SKILLS

• TRAINING OF SPECIALIST

• OTHER ASPECTS OF PERSONAL POLICIES

PROACTIVE AND FOCUSED STRATERGIES OF
INSURANCE INDUSTRY

• MARKET RELATED POLICIES

• COST CONSCIOUSNESS

• TECHNOLOGICAL UPGRADATION

• INITIATIVES FOR ADOPTING TECHNOLOGY IN THE PUBLIC

SECTOR

• THE IMPORTANCE OF GOVERNMENT POLICIES

• IMPLICATIONS OF TECHNOLOGY FOR INSURANCE

• ACCOUNTING PRACTICES

• SCALE OF OPERATIONS

• GLOBAL INTEGRATION

• PUBLIC SECTOR RESTRUCTURING

• A REDEFINED ROLE

• OWNERSHIP PATTERN

• REDESIGING THE ORGANISATION SET UP

• RESTRUCTURING OF THE REINSURANCE BUSINESS

PROFILE OF EXISTING INSURANCE MARKET IN
INDIA

• THE END OF THE MONOPOLY

• A VAST UNTAPPED POTENTIAL

• FACTORS IMPACTING THE DEMAND FOR INSURANCE

• THE DEMAND FOR LIFE INSURANCE

• INSURABLE POPULATION

• OTHER FACTORS

• THE DEMAND FOR NON LIFE COVER

• A MATTER OF PATIENCE

• WINNING OVER BUSINESS

• BUILDING UP CREDIBILITY

• THE ABILITY TO COMPETE

• SELECTION OF PARTNERS

• SELECTION OF LINES OF BUSINESS

• SIZE OF COMPANIES AND SIZE OF BUSINESS

• CHAIN OF COMMAND AND PROCEDURES

• A NEW APPROCH TO MARKETING

• INTERMEDIARIES

• RELIANCE ON NEW TECHNOLOGY

• EMPHASIS ON TRAINING
THE NEW RANGE OF PRODUCTS AND SERVICES
IN INSURANCE MARKET IN INDIA

• RANGE OF AVAILABLE PRODUCTS

• LIC – 60 PRODUCTS
• GENERAL INSURNACE GOVT. COS.-150 PRODUCTS

• NEW PRODUCTS TO MEET THE CHANGING PATTERN OF RISK

• INCREASED ECONOMIC ACTIVITY

• CHANGE IN LIFESTYLE

• RISK RELATING TO NEW TECHNOLOGY

• POLITICAL AND ENVIOURMENTAL RISK

• HEALTH COVER

• SOCIAL INSURANCE

• FINANCIAL RISK INSURANCE

• LOSS OF PROFIT COVER

• RESPONSIBILITY UNDER THE COMPANY LAW

• COVER AGAINST UNFORESSEN CIRCUMSTANCES

• PRODUCT DEVELOPMENT

• BETTER EXPLOITATION OF EXISTING COVERS

• PERSONAL AND INSTITUTIONAL COVERAGE

• RURAL AREAS

• POLITICAL CONSIDERATIONS BEHIND SOME PRODUCTS

• PRODUCTS INTRODUCED BY NEW PLAYERS

• RESPONSE FROM THE PUBLIC SECTOR

• FILE AND USE PROCEDURE

INVESMENTS OF FUNDS IN INSURANCE

MARKET – CONSTRAINTS AND SKILLS
1. INVESMENT MANAGEMENT

2. OBJECTIVES OF INVESMENT POLICY

3. THE MAGNITUDE OF FUNDS

4. THE NATURE OF INVESMENT

5. FREEDOM OF DECISION

6. POLICY CONSTRAINTS ON INVESTING IN THE STOCK MARKET

7. CONSTRAINTS OF THE STOCK MARKET

8. DEVELOPMENT OF EXPERTIZE

9. OVERALL MANAGEMENT

10. RESPONSIBILTY NOT RESTRICTED TO THE FUNDS MANAGERS

11. THE INVEMENT POLICY IN INDIA

12. REGULATION OF INVESMENT INEVITABLE

13. INVESMENT DECISIONS MANDATED BY THE GOVERNMENT

14. CONTRIBUTION TO THE SOCIAL AND INFRASTRUCTURE

SECTORS

15. SOME ISSUES RELATING TO REGULATIONS

16. GOVERNMENT RELUCTANT TO GIVE UP CONTROL

17. ALTERNATIVE INVESMENT CHANNELS AVAILABLE

18. IMPACT OF THE TAX POLICIES

19. INVESMENT AND POLICYHOLDER PROTECTION

REGULATION OF THE INSURANCE BUSINESS

• THE NEED FOR REGULATION IN EVERY SECTOR

• REGULATION OF INSURANCE

• OBJECTIVES OF REGULATION

• RESPONSIBILITIES OF REGULATOR

• REGULATION IN INDIA

• OPPOSITION TO THE IRDA BILL ,1999

• FUNCTIONS AND DUTIES OF THE REGULATIOR

• A POSITIVE APPROCH IN REGULATION

• DEVELOPMENTAL ROLE OF THE REGULATOR

• LIMITS OF REGULATION

• REGULATION THROUGH PROFESSION

• POLICYHOLDER’S PROTECTION

• INFLUENCE OF OTHER LEGISLATIONS

• QUICK MOVES BY THE I R D A

LEGISLATIVE AND REGULATORY MATTERS – THE
GOVERNMENT AS A FACILITATOR OF CHANGE

• IMPORTANT MILESTONES TOWARDS DEREGULATION

• THE COMMITTEE ON REFORMS IN THE INSURANCE SECTOR

• RESPONSIBILITIES OF THE GOVERNMENT

• OVERCOMING RESISTANCE FROM VARIOUS QUARTERS

• LAYING DOWN CLEAR AND TRANSPARENT POLCIES

• SAFEGUARDING VARIOUS INTERESTS

• ENSURING THE ADEQUATE SPREAD OF INSURANCE COVER

• INSISTENCE ON IMPROVED SERVICE

• MOBILIZING LARGE RESOURCES

• ENSURING CAPITAL ADEQUACY

• TAXATION POLICIES

• SOCIAL RESPONSIBILITIES

• SETTING UP A REGULATORY MACHINERY

• CHANGING THE LAW WHENEVER REQUIRED

• SPIRIT OF REFORMS AND THE TIME – FRAME

• QUESTION OF POLITICAL WILL

IMPORTANT ORGANISATIONAL SET UP AND
CHANGING CHARACTER OF INDIAN INSURANCE
INDUSTRY

• FROM CONTROLED TO A COMPETITION – DRIVEN MARKETS

• THERE WILL BE SEVERAL NEW PLAYERS – THE FOREIGN

INSURERS AMONG THESE WILL ENTER THROUGH JOINT
VENTURE ROUTE

• THERE WILL BE RADICAL RESTRUCTING OF THE PRESENT

PUBLIC SECTOR SET UP

• THE INDUSTRY WILL BE CLOSELY REGULATED BUT NOT

CONTROLED

• THE PUBLIC SECTOR UNITS WILL SERIOUSLY HAVE TO SET

ABOUT PREPARING THEMSELVES TO FACE COMPETITION

• INTEGRATION WITH OTHER SERVICES

• SEVERAL NEW PLAYERS

• RANGE OF PRODUCTS AND SERVICES

• RESTRUCTING OF ORGANIZATIONS

• STRICT REGULATION

• MARKETING

• CONSOLIDATION AND GROWTH IN SIZE

• GLOBAL INTEGRATION

• IMPACT OF WTO / GATT

 • AUGMENTING INDIA’S SHARE IN THE GLOBAL MARKET

• SCOPE FOR CONCERTED ACTIONS AMONGST ASAIN COUNTRIES

• GROWTH PROJECTIONS

• REINSURANCE

• THE CHALLENGES

• THE INDUSTRY’S PREPAREDNESS TO COMPETE

• ACTION ON THE PART OF THE GOVERNMENT

• CORPORATE GOVERNANCE

THE NEW PLAYERS IN INDIAN INSURANCE MARKETS

MOST OF THE 20 NEW PLAYERS THAT HAVE ENTERED THE INDIAN

INSURANCE MARKET ARE JOINT VENUTURE BUSINESSES IN WHICH
ALL OF THE PARTNERS ARE WORLD RENOWNED NAMES

1. ALLIANZ BAJAJ LIFE INSURANCE COMPANY LIMITED

2. AMP SANMAR ASSURANCE LIMITED
3. AVIVA LIFE INSURANCE CO.LTD
4. BAJAJ ALLIANZ GENERAL INSURANCE CO.LTD
5. BIRLA SUN LIFE INSURANCE CO.LTD
6. CHOLAMANDALAM GENERAL INSURANCE CO.LTD
7. ROYAL SUNDARAM ALLIANCE
8. TATA AIG LIFE INSURANCE
9. RELIANCE GENERAL INSURANCE
10. IFFCO TOKIO GENERAL INS.
11. ICICI LOMBARD GENERAL INS
12. HDFC CHUBB GENERAL INS.
13. HDFC STANDARD LIFE INSURANCE CO LIMITED
14. ICICI – PRUDENTIAL LIFE INS.CO.LTD
15. ING VYSYA LIFE INSURANCE CO.LTD
16. MAX NEW YORK LIFE INSURANCE
17. METLIFE
18. OM KOTAK MAHINDRA LIFE INS
19. SBI LIFE INS. CO.
20. TATA AIG GENERAL INSURANCE CO