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Corporate Profile
The Hero Honda story began with a simple vision – the vision of a mobile and an
empowered India, powered by Hero Honda. This vision was driven by Hero
Honda's commitment to customer, quality and excellence, and while doing so,
maintain the highest standards of ethics and societal responsibilities. Twenty five
years and 25 million two wheelers later, Hero Honda is closer to fulfilling this
dream. This vision is the driving force behind everything that we do at Hero
Honda. We understood that the fastest way to turn that dream into a reality is by
remaining focused on that vision.
There were many unknowns but we kept faith, and today, Hero Honda has been the
largest two wheeler company in the world for eight consecutive years. Our growth
We had a dream. The dream of making motorcycles that would touch and
transform the lives of our customers by giving them a mode of transport that was
fuel-efficient, comfortable and environment friendly. One that would enhance their
efficiency at work, enable them to share moments of joy with their families and
add up to a better quality of life.
In a scenario where the customer had a few choices, our vision was to offer the
highest quality at a reasonable price, to meet our customer’s expectations, and to
exceed them.
Behind the success of Hero Honda, is the saga of team-work. We would like to
acknowledge the role played by our JV partners, Honda Motor Company, Japan,
and all our business associates, shareholders and employees.
Brijmohan Lall
Chairman
This mission is what drives Hero Honda to new heights in excellence and helps the
organization forge a unique and mutually beneficial relationship with all its stake
holders.
Year Event
1983 Joint Collaboration Agreement with Honda Motor Co. Ltd. Japan signed
Splendor has emerged as the World's largest selling model for the third
calendar year in a row (2000, 2001, 2002)
Hero Honda became the World No. 1 Company for the third consecutive
year.
Adjudged 7th Top Indian Company by Wallstreet Journal Asia (Top Indian
Two Wheeler Company).
Top Indian company in the Automobile - Two Wheeler sector by Dun &
Bradstreet - American Express Corporate Awards 2006.
Quality Policy
Safety Policy
Hero Honda is committed to safety and health of its employees and other
persons who may be affected by its operations. We believe that the safe work
practices lead to better business performance, motivated workforce and higher
productivity.
The industry had a smooth ride in the 50s, 60s and 70s when the
Government prohibited new entries and strictly controlled
capacity expansion. The industry saw a sudden growth in the 80s.
Motorcycles in India:
* Bajaj Avenger
* Bajaj CT 100
* Bajaj Platina
* Bajaj Wave
* Sonic DTSi
* Kinetic Aquila
* Kinetic Boss
* Kinetic Challenger
* Kinetic Comet
* Kinetic GF
* TVS Victor
* Yamaha Crux
* Yamaha G5
* Yamaha Gladiator
Scooters
○ Hero Honda
Ambition 135cc:
HHML has constituted one the best after-sales service network in the industry.
Apart from improving the quality of service and easy availability of spare parts,
HHML has also focused on cleanliness and other aesthetics of the service stations
and added amenities such as air-conditioned waiting area, internet browsing and
coffee shops etc. to enhance the in-house experience of the consumers at those
“customer touch-points”.
To ensure that millions of customers in the rural areas are not left waiting for
adequate service as it is impossible for HHML to introduce service stations at
every nook & corner of the country, mobile service stations are regularly arranged
with prior intimation to public about the route that the mobile workshop would
take when passing through that region, so that consumers can come and get their
two-wheelers serviced. All these activities are aimed to increase the customer
loyalty and thus retaining customers.
The value activities done by HHML in its value chain (both primary
& support activities) are given in Fig. IA1. The unique value
activities of HHML that is at the heart of its competitive
advantages
Promoters 57833555
28.96%
Others 1311172
0.66%
Marketing arm of HHML started the hugely successful “Fill it, Shut it, Forget it”
campaign years ago to pitch for its better fuel efficiency and thus lower owning
cost. It has been a constant strive for HHML’s marketing efforts (in
advertisements, in promos) to focus the value for money and reliability of its
products and thus attracting new customers and retaining customers as well. To
ensure customer loyalty, HHML has come up with Hero Honda Passport Program
which gives special privileges to its customers. HHML does not indulge in price
wars in an effort to maintain the perception of enduring quality among present &
potential customers. Of late, there were complaints from customers that HHML is
not dynamic enough to present newer, flashier & more powerful bike models in the
premium segment that competitors like recharged Bajaj is offering. Another
complaint was that many of the variants offered by HHML have little or
insignificant product differentiation which can justify the price difference. HHML
has paid heed to these stated & unstated needs of its customers and improved the
4P’s (Product, Price, Place & Promotion). Its offerings now are well accepted in
the market.
HHML has roped in popular heartthrob Hrithik Roshan as its brand ambassador to
give impetus to its marketing efforts. It has been a constant endeavor of HHML to
cater to both urban and rural markets with similar zest, with advertising campaigns
and promotional events clearly focusing on the two markets – “Har Gaon, Har
Area % of Respondents
Urban Area 72
Rural Area 28
Response % Of respondents
Driving known 96
Driving not know 04
It should be stated that the performance is the most important factor followed by
look. The possible combination and corresponding number of respondents are
shown in the table below.
Features % of respondents
Performance 18
Look 11
Availability 5
Price 1
Maintenance 4
Brand image 5
After sale service 6
Magazine 36
Friends 14
Hoardings 02
Others 02
PURCHASE OF BIKE
Almost 94 % of the respondents say that they have purchased the bike by cash.
Only 6% of the respondents say that they have purchased their bike through bank
loans.
Cash Purchase 94
Hire Purchase 06
Maximum no. of the Respondents have taken decision to buy the bike on their own. After
that their friends and parents influenced them.
Influencer % of Respondents
Parents 16
Self 54
Friends 18
Relatives 08
Others 04
More than 60% were using Hero Honda CD100 bikes. They were followed by
Yamaha RX100 & very little have chosen other bikes.
CD100 62
Yamaha RX100 32
Others 06
RATING OF BIKES
42% of the respondents have rated as the best bike they have used, but it is facing a
stiff competition from Pulsar & Fierro.
Which model of Motor Cycle would you recommend to your dear friend?
Does the basic reliability of two-wheelers measure up to the promises made by the
manufacturer…?
Would they buy the same model again or more importantly from the
manufacturer’s point of view… would they advise their friends to buy it…?
So let the people know just how the two-wheelers fared on the road…
OPPOURTUNITIES:
THREATS:
It is clear from the report that the Hero Honda Motors is facing
cutthroat competition; hence the company’s manager has to be
fast and smart so as to understand the customers needs. They
have to come up with various new techniques or schemes to be
able to cater to different categories of people.
Customers are becoming more wise day by day and they are now
willing to know all the in and out of the things happening around
them. This has led to increased customer awareness.
We can analyze that if the brand is reputed that doesn’t win the
customers delight unless it’s provided same value-added features
or else we can say competitive advantage.
RATIO ANALYSIS
• Liquidity position:
• Operating efficieny:
Classification of ratios
1. Liquidity Ratio
2. Leverage Ratio
3. Profitability Ratio
1. Liquidity Ratio:
• Current ratio:
Current ratio is the ratio, which express relationship
between current asset and current liabilities. Current asset are
those which can be converted into cash within a short period of
time, normally not exceeding one year. The current liabilities
which are short- term maturing to be met.
Current ratio =
Current Asset
Current liabilities
Current
liabilities
.
2. Total Debt ratio:
This ratio explains how far owned and borrowed funds are
sufficient
to pay debt of the firm
3. Profitability ratio:
• Sales
• Investment
a. Return on assets
b. Return on capital employed
a. Return on assets:
Return on assets =
Fixed assets
Total capital
employed
1. Activity ratio:
Raw materials
consumed
= Total sales
Debtors
Days in a year
Debtors turnover
LIQUIDITY RATIOS
Meaning of liquidity:
(Rs crore)
Sources of funds
Owner's fund
Equity share capital 39.94 39.94 39.94
Share application money - - -
Preference share capital - - -
3,760.8 2,946.3 2,430.
Reserves & surplus
1 0 12
Loan funds
Secured loans - - - --
Unsecured loans 78.49 132.00 165.17
3,879.2 3,118.2 2,635.
Total
4 4 23
Uses of funds
Fixed assets
2,516.2 1,938.7 1,800.
Gross block
7 8 63
Less : revaluation reserve - - -
Less : accumulated
942.56 782.52 635.10
depreciation
Liquidity Ratio’s.
1)CURRENT RATIO:
CURRENT ASSETS
CURRENT LIABILITIES
2007
2008 2009
0.51
0.62 0.57
The ideal ratio 2:1 . The liquidity position of the company is not
satisfactory because it is not reached the ideal ratio 2:1 . The
company should increase the current assets and decrease the
current liabilities.
Quick Ratio:
Current liabilities
2007 2008
2009
0.31 0.36
0.33
LEVERAGE RATIO’
1)Proprietary Ratio
Proprietary Ratio:
Fixed Assets
Net worth =
0.45 0.51
0.50
Interpretation:
2007 2008
2009
-11.75 -17.49
-11.64
Interpretation:
The Company should increase the sales and also increase the
working capital i.e., increase the current assets and decrease
current liabilities .
CGS/Avg. Inventory
Interpretation:
Interpretation:
Profitability Ratio’s:
2)Operating Ratio
Interpretation:
Operating Ratio:
Net Sales
Interpretation:
RECOMMENDATION
• The must move towards the rural areas to expand its sale.
1. Name __________________________________________________
2. Address _____________________________________________
_____________________________________________
Yes [ ] No [ ]
Yes [ ] No [ ]
1. Hero Honda [ ]
2. Yamaha [ ]
3. Bajaj [ ]
4. L.M.L. [ ]
_____________________________________________________________
___________________________________________________.
Thanks
BOOKS:
INTERNET:
www.herohonda.com
www.google.com