Chinese Information & Service

Center

by Chenchang Wang, Hannah Hayward, Minji

Jung, Lindsey Kirkham, Cara Than, and Zoey
Qiu

History
1972 - formed by college and high school students
started by focusing on elderly immigrant population
ex: elderly case management, elderly day care

began helping entire immigrant population after

organization growth
ex: parenting program, Mandarin/English pre-K, health insurance
benefits program

lead agency for Eastside Cultural Navigator Program in

2008

Mission Statement
Creating opportunities for Asian
immigrants and their families to
succeed by helping them make the
transition to a new life while
keeping later generations in touch
with their rich heritage.

Who do they serve?

Chinese Immigrants
Other Asian immigrants and their families
in King County, WA
Vietnamese
Cambodian
Filipino
Hmong
etc.
Non-Asian Immigrants
Russian speaking

no one is denied
service based on his or
her racial, ethnic, or
linguistic background,
gender, sexual
orientation, age, or
physical ability.

Goals & Objectives

Holistic

Specific

self sufficiency
employment
strength-based skill building

health outcomes
CPR/Heart attack survival rate

strengthen community,
family, and cultural ties

health literacy
naturalization
language education/skills, ESL

Values
Bridging cultures,
communities and
generations
Provide opportunities, meet
needs, linking access to
resources, referrals, and
services
Stabilizing clients, then
strengthening and skill
building
Celebrate cultural diversity

Strategies
Immigrants transition programs:
Senior Information & Assistance (I&A)
ESL (English as a Second Language) class
Family Support
Multigenerational Family Programs

Bilingual preschool
Afterschool programs
Family Counseling
Family Caregiver Support

Strategies

Senior program activity room

Senior program activity room

Strategies

Preschool program

Preschool activity photos

Funding and Budget

Nonprofit organization
Current budget: $2.4 million
Board of Directors and Executive
Director approve the budget
and make decisions
88% of funding used for direct
service delivery
Clients access all CISC programs
free of charge

Structure
57 staff members
work-study students
over 450 volunteers
majority of
employees/volunteers are
bilingual and/or bicultural
Executive Director - Dorothy
Wong
Board of Directors - 5 board
members

Role
Plan, participate, coordinate and evaluate outreach activities
Develop and organize outreach and education materials for Asian
immigrants
Review and modify 9-1-1/CPR education and materials to address the
unique community's need for information
participate in meetings and prepare outreach reports

Thanks!