TOPIC: DISPUTES AND ITS

CATEGORIES

PRESENTER: MARIA IQBAL

ALEEM

ROLL NO: 30

PRESENTED TO: SIR ABDUL

KHALIQUE
 WHAT IS DISPUTE?

§It means to argue, debate or

quarrel about something.

§They arise as a result of some

linguistic misunderstanding.

§Language is the instrument

with which the disagreement is
normally expressed.
Obviously Genuine Dispute

In this type of
dispute the
parties
unambiguously
disagree either in
belief or attitude.
 Example:

If Maha’s favorite subject is

management and Hira’s is Logic.

“ It is a dispute of thoughts”

So this type of dispute can be not be

resolved.
 Merely Verbal Dispute
y term is ambiguous.

n the dispute has different senses that may be equally legi

 Example:
 Martha says: She has bought a new car


 McDuffie says: The car Martha has

bought
 is not new


 The word "new" has two different meanings:



(1)recently purchased
(2)this year's model. While


 Martha is using the term in sense (1)

 McDuffie is using it in sense (2).

rently Verbal but Really Genuine Disput

Apparently verbal but really genuine

disputes are verbal only on the
surface. The parties involved may
indeed misunderstand one another’s
use of terms, but their quarrel goes
beyond this misunderstanding.
Disputes of this third kind are
sometimes also called “Criterial" or
"conceptual."
 Example:
SAM: Don’t ask your professor about it. You
should use your own judgment.

SUSAN: I will use my own judgment, and in my

judgment, I should ask my professor.
In this example the word ‘judgment’ is used in two
different meanings.

Sam is using the word judgment in the sense of

matter in discussion whereas Susan is using it in
the sense of asking the professor not .
DISPUTES IN BUSINESS
WORLD
 BUSINESS DISPUTES
 Disputes involving small businesses can
include:


• supply of goods
• provision of services
• dissolution of a partnership or business
• work and labor done
• sale of land
• negligence in performance of duties
• retail rental and tenancy disputes.
•
 OBVIOUSLY GENIUNE
Manager ‘A’:

IT IS EXPECTED THAT OUR SALES MIGHT

INCRESE AS PARTICIPATIVE STYLE OF
WORKING IS IN APPLICATION

Manager ‘B’:
NO, OUR SALES MIGHT DECREASE AS
PARTICIPATIVE STYLE WOULD RISK FLAWS IN
DECISION MAKING.

This dispute is due to the difference in mind set

 Merely Verbal Dispute
Manager X: Business continues to be
good because of newly introduce products.
Our sales this year are 7.8% percent
higher then they were at this time last
year.

Manager Z: No, our business is not so

good now. Our profits so far this year are
8.3% lower than they were last year at
this time.
PARENTLY VERBAL BUT REALLY G

Employee A: The general manager does not

deserve the award of best performance as ,
(apart from other factors) he is not vigilant, he
does not care about employees’ basic needs.

Employee B: The general manager deserves

the best performance award as he is extremely
vigilant , he cautiously keep an eye on all
needed information about the company’s
products and then work on it.
 CONCLUSION

Many disputes can be resolved

through communication and
negotiation, which can help to reduce
costs, delays and legal action

ØRemember that most people are

successful
in business because they can
negotiate .
Ø
ØRemember there may be a lot at
stake , since you could end up
in court if you cannot resolve the