Professional Documents
Culture Documents
E-commerce
involves business communication and transmissions over
networks and through computers, specifically the buying and
selling of goods and services, and the transfer of funds
through digital communications.
Whats the big deal?
Perspectives
Communications
Business
Service
Online
Intranet
Internal Internets
What do they do?
Extranet
Business partners
Types of E-commerce
Interorganizational E-commerce
Supplier management
Inventory management
Distribution management
Channel management
Payment management
Intraorganizational E-commerce
Workgroup communications
Electronic publishing
Sales force productivity
Business-to-Consumer E-commerce
Product information
Sales
Service
Payment
Marketing research
Extends reach
Integrate into day-to-day
Delineating Objectives
Synchronize with strategy
Website
Successful design
Internet catalogs
Reverse auctions
Channel Considerations
Automated services
Effect on Current Intermediaries
Disintermediation
Can be a cheap method of distribution
Online information
Database publishing
Customer self-service
Transactions