Organizational Profile

Historical Background of the organization

Janata Bank Limited is the 2nd largest state owned commercial bank in Bangladesh.
Immediately after the emergence of Bangladesh in 1971, the erstwhile United
Bank Limited and Union Bank Limited were named as Janata Bank. It was
established under the Bangladesh Bank order 1972. During the privatization
process it was incorporated as a public Limited Company on 21, May 07 vide
certificate of incorporation No-C66933(4425)07. The Bank has taken the over
the business of Janata Bank at a purchase consideration of Tk. 2593.90 million
as a going concern through a vendor agreement signed between the Ministry of
Finance of the Peoples Republic of Bangladesh and the Board of Directors on
behalf of Janata Bank Limited on 15th November 2007. Janata Bank Limited
operates through 851 branches including 4 overseas branches at United Arab
Emirates and a subsidiary company named Janata Exchange Company Srl in
Italy. It is linked 1202 foreign correspondents all over the world.
Objectives of the organization
Mission:
To be recognized as the leading commercial bank in the Bangladesh market
providing retail and corporate banking services and as a trusted and respected
partner in the social and economic development program of our nation.
Vision:
To become effective largest commercial bank in Bangladesh to support socioeconomic development of the country and to be a leading bank in South-Asia.
Services of the organization
Besides normal banking operation, Janata Bank Limited offers special services to a
large number of clients/agencies throughout the country. Under the network of
utility service, customers of different govt. organizations, corporate bodies,
local bodies, educational institutions, students, etc are continuously getting
benefits from the Bank. Janata Bank Limiteds utility services are:
Bills Collection:
Gas bills of Titas, Bakhrabad and Jalalabad Gas Transmission and Distribution
Companies.
Electricity bills of Dhaka Electricity Supply Authority, Dhaka Electricity
Company, Bangladesh Power Development Board and Rural Electrification
Board.
Telephone bills of Telegraph and Telephone Board.
Water/Sewerage bills of Water and Sewerage Authority.
Municipal holding tax of City Corporation/ Municipalities.

A pilot scheme is underway to provide personalized services to our clients.

Payments made on behalf of Govt.
Non- Govt. teachers salaries
Girl Students scholarship/stipend & Primary Student Stipend.
Army pension
Widows, divorcees and destitute Women Allowances
Old-age Allowances
Food procurement Bills
As per decision of the govt. 46 (Forty Six) branches of our bank (40 branches in
Dhaka city, 1(one) branch in N.gonj city and 5(five) branches in Chittagong city)
are involved to receive the all utility bills in a same station from January04.
Services Areas
Branches
There are 851 branches of Janata Bank Limited in home and abroad. Among them
443 branches are situated in urban areas including four foreign branches and
408 branches are in rural areas. And all foreign branches are situated in United
Arab Emirates.
Division

Town

Rural zone

Total

Dhaka

162

82

244

Chittagong

100

88

188

Rajshahi

80

131

211

Sylhet

22

36

58

Khulna

75

71

146

Overseas

Total

443

408

851

Source: Annual Meeting Report 2010

Overseas Branches:
SL.No:

City

No of Branch

Status

01.

Abu Dhabi

01

Foreign

02.

Al-Ain

01

Foreign

03.

Sharjah

01

Foreign

04.

Dubai

01

Foreign

Total

04

Source: Annual Meeting Report 2010

Organizational structure
Management Aspect
Like every other business organization, the top management makes all the major
decisions of Janata Bank. The board of directors being at the highest level of
organizational structure plays an important role in policy formulation, but it is
not directly concerned with the day-day operations of the bank. They have
delegated this duty to the management committee. The board mainly
establishes the objectives and policies of the bank.
One chairman, eleven directors, one CEO & MD and one company secretary are
consist of Board of Directors of Janata Bank Limited.
Mid and lower level employees get the direction and instruction from the Board of
Directors about the duties and tasks they have to perform. The chief executive
provides the guideline to the managers and employees, but delegates
responsibility for determining how tasks and goals are to be accomplished.
Future plans of the organization
1. To involve in export activities in a large scale by maintaining good
communication with various parties.

2. To collect new members in FY2010 to start export related new business.

3. At least 2 new AD branch will open in FY2010.
4. More facilities will provide to the exporters on the basis of export priority.
5. New Credit Product will start in a large scale by name of BMRE Loan for
export project to expand factory, import machineries, purchase transport
among exiting parties.
6. To take the competitive position charge, decrease commission and other
facilities will continue.
7. To increase export business monitoring system has made stronger in head
office and respective branches.
8. To increase export business has appointed sufficient manpower, providing
special services and related different training program of officers has been
will be started.
Foreign Exchange Department
Introduction
One of the important businesses carried out by the commercial bank is foreign
trading. The trade among various countries falls for close link between the
parties dealing in trade. The situation calls for expertise in the field of foreign
operations. The bank, which provides such operation, is referred to as rending
international banking operation. Mainly transactions with overseas countries in
respect of import, export and foreign remittance dealings under the preview of
foreign exchange department. International trade demands a flow of goods
from seller to buyer and of payment from buyer to seller. In this case the bank
plays a vital role to bridge between the buyer and seller.
Foreign exchange department of Janata Bank Limited is one of the most important
departments among all departments. This department handles various types of
activities. Among these main three are as follows:
a)

Import

b)

Export and

c)

Foreign remittance

Opening Letter of Credit (L/C)

In global business environment, buyers and sellers are often unknown to each
other. So seller always seek guarantee of payment for his exported goods. In
this situation bank plays an important role. Bank gives export guarantee that it
will pay for the goods on behalf of the buyer. This guarantee is called Letter of
Credit or LC. Thus the contract between importer and exporter is given a legal
shape by the banker by its Letter of Credit.
Procedure of opening the Letter of Credit (L/C)

The importer after receiving the proforma invoices from the exporter, by applying
for the issue of documentary credit, the importer requests his/her bank to make
a promise of payment to the supplier. Obviously, the bank will only agree to this
request if it can rely on reimbursement by the applicant. As a rule accepted as
the sole security for the credit particularly if they are not the shorts of
commodity that can be traded on an organized market, such an agreement
would involve the bank in excessive risk outside its specialized field. The
applicant must therefore have adequate fund in the bank account or a credit
line sufficient to cover the required amount.
Banks deals with documents and not goods. Once the bank has issued the credit
its obligation to pay is conditional on the presentation of the stipulated
documents within the prescribed time limit. The applicant cannot prevent a
bank from honoring the documents on the grounds that the beneficiary has not
delivered goods.
The importer submit the following documents with the application for
opening the L/C

Tax Identification Number (TIN)

Valid trade license

Import registration certificate (IRC)

The bank will supply the following documents before opening the L/C

LCA form

IMP form

Necessary charger documents for documentation

The above documents/papers must be completed duly signed and filled by the
parties according to the instruction of the concern banker.
After scrutinizing above-mentioned documents carefully, bank delivers the
following forms to be filled up by importer and banker then check it carefully:
Whether the goods to be imported is permissible or not.
Whether the goods to be imported is demanding or not.
L/C Application Form (L/CAF)
L/C Application Form is a sort of an agreement between customer and bank on the
basis of which letter of credit is opened. Bank provides a printed form for
opening of L/C to the importer. A special adhesive stamp of value Tk.200 is
affixed on the form in accordance with Stamp Act currently in force. While
opening, the stamps are cancelled. Usually the importer expresses his decision
to open the L/C quoting the amount of margin in percentage. Usually the
importer gives the following information

Full name and address of the importer

Full name and address of the beneficiary
Draft amount
Availability of the credit by sight payment/ acceptance/ negotiation/ deferred
payment
Time bar within which the documents should be presented
Sales type (CIF/FOB/C&F)
Brief specification of commodities, price, quantity, indent no. etc.
Country of origin
Bangladesh Bank registration no.
Import License/LCAF no.
IRC no.
Account no.
Documents no.
Insurance Cover Note/Policy no., date, amount
Name and address of Insurance Company
Whether the partial shipment is allowed or not
Whether the transshipment is allowed or not
Last date of shipment
Last date of negotiation
Other terms and conditions (if any)
Whether the confirmation of the credit is requested by the beneficiary or not.
The L/C application must be completed/filled in properly and signed by the
authorized person of the importer before it is submitted to the issuing bank.
L/C Authorization Form (L/CAF)
The Letter of Credit Authorization Form (LCAF) is the form prescribed for the
authorization of opening letter of credit/payment against import and used in
lieu of import license. The authorized dealers are empowered to issue LCA
Forms to the importers as per basis of licensing of the Import Policy Order in
force to allow import into Bangladesh. If foreign exchange is intended to be
bought from the Bangladesh Bank against an LCAF, it has to be registered with
Bangladesh Banks Registration Unit located in the concerned area office of the

CCI&E. The LCA Forms available with authorized dealers are issued in set of five
(05) copies each. First Copy is exchange control copy, which is used for opening
of LC and effecting remittance. Second Copy is the custom purpose copy, which
is used for clearance of imported goods from custom authority. Triplicate and
Quadruplicate Copy of LCAF are to be sent to concerned area of CCI&E office by
authorized dealer/Registration Unit of Bangladesh Bank. Quintuplicate Copy is
kept as office copy by authorized dealer/Registration Unit. The Letter of Credit
Authorization Form (LCAF) contains the followings
Name and address of the importer
IRC no. and year of renewal
Amount of L/C applied for (both in figure and in word)
Description of item(s) to be imported
HS Code No.
Signature of the importer with seal
List of goods to be imported

Forwarding Documentary Credit by Advising or Confirming Bank:

There are usually two banks involved in a documentary credit operation. The
issuing bank and the 2nd bank, the advising bank, is usually a bank in the
sellers country. The issuing bank asks another bank to advise or confirm the
credit.
If the 2nd bank is simply advising the credit, it will mention that when it forwards
the credit to seller, such a bank is under no commitment or obligation to pay
the seller.
If the advising bank is also confirming the credit, this mention that the
confirming bank, regardless of any other consideration, must pay accept or
negotiate without recourse to seller. Then the bank is called confirming bank
also.

Submission of Necessary Documents by Exporter to the Negotiating

Bank:

As soon as the seller/exporter receives the credit and is satisfied that he can meet
its terms and conditions, he is in a position to load the goods and dispatch
them. The seller then sends the documents evidencing the shipment to the
bank.
Exporter will submit those documents in accordance with the terms and conditions
as mentioned in L/C. Generally the documents observed by the foreign
exchange department are:
Bill of exchange
Commercial invoice

Bill of lading / Air way bill / Truck receipt

Certificate of origin
Packing list
Clean Report of Finding (CRF)
Insurance cover note
Pre-shipment certificate

The Documents Sent To The Issuing Bank Through The Negotiating

Bank:

The negotiating bank carefully checks the documents provided by the exporter
against the credit, and if the documents meet all the requirement of the credit,
the bank will pay, accept, or negotiate in accordance with the terms and
conditions of the credit. Then the bank sends the documents to the L/C opening
bank.

Making the Payment of Foreign Bill through the Reimbursing Bank:

The L/C issuing bank getting the documents checks immediately and if they are in
order and meet the credit requirements; it will arrange to make payment
against L/C through reimbursement bank and will send the importer the
document arrival notice.
Securities of L/C
Janata Bank Limited respective officials scrutinize the application in the following
mannera) The terms and conditions of the L/C must be complied with UCPDC 500
and Exchange Control & Import Trade Regulation Act.1947.
b) Eligibility of the goods to be imported.
c) The L/C must not be opened in favor of the importer.
d) Radioactivity report in case of food item.
e) Survey report or certificate in case of old machinery
f) Carrying vessel is not of Israel.
g) Certificate declaring that the item is operation not more than 5 years in case of
car.
Export
Janata Bank Limited exports a large quantity of goods and services to many
countries. Readymade textile garments (both knitted and woven), Jute, Jutemade products, frozen shrimps, tea, hide and skin, vegetables are the main

goods that Bangladeshi exporters exports to foreign countries. Garments sector

is the largest sector that exports the lion share of the countrys export.
Bangladesh exports most of its readymade garments products to U.S.A and
European Community (EC) countries. Bangladesh exports about 40% of its
readymade garments products to U.S.A. Most of the exporters who export
through Janata Bank Limited foreign exchange Branch are readymade garment
exporters. They open export L/Cs here to export their goods, which they open
against the import L/Cs opened by their foreign importers
Formalities of Export Procedure
There are a number of formalities, which an exporter has to fulfill before and after
shipment of goods. These formalities or procedures are enumerated in brief as
follows:
Obtaining Export Registration Certificate ERC: No exporter is allowed to
export any commodity for export from Bangladesh unless he is registered with
Chief Controller of Imports and Exports (CCI & E) and holds valid Export
Registration Certificate (ERC). After applying to the CCI&E in the prescribed
from along with the necessary papers, concerned offices of the Chief Controller
of Imports and Exports issues ERC. Once registered, exporters are to make
renewal of ERC every year.
Securing the order: After getting ERC, the exporter may proceed to secure
the export order. He can do this by contracting the buyers directly through
correspondence.
Obtaining EXP: After having the registration, the exporter applies to Janata
Bank Limited with the trade license, ERC and the Certificate from the concerned
Government Organization to get EXP. If the bank is satisfied, an EXP is issued to
the exporter.
Signing of the contract: After communicating with buyer the exporter has to
get contracted for exporting exportable items from Bangladesh detailing
commodity, quantity, price, shipment, insurance and mark, inspection,
arbitration etc.
Receiving the Letter of Credit: After getting contract for sale, exporter
should ask the buyer for Letter of Credit clearly stating terms and conditions of
export and payment.
Procuring the materials: After making the deal and on having the L/C
opened in his favor, the next step for the exporter is to set about the task of
procuring or manufacturing the contracted merchandise.
Endorsement on EXP: Before the exporter with the customs or postal
authorities lodges the export forms, they should get all the copies endorsed by
Janata Bank Limited. Before shipment, exporter submits EXP. form with
commercial invoice. Then Janata Banks respective officers check it properly, if
satisfied, certifie the EXP. Without EXP exporter cannot make shipment. The
customer must declare all export goods on the EXP issued by the authorized
dealers

Disposal of Export procedure

Original: Customs authority reports first copy of EXP to Bangladesh Bank
after shipment of the goods.
Duplicate: Negotiating bank reports the Duplicate to Bangladesh Bank in or after
negotiation date but not later than 14 days from the date of shipment.
Triplicate: On realization of export proceeds the same bank to the same authority
reports Triplicate.
Quadruplicate: Finally, the negotiating bank as their office copy retains
Quadruplicate.
Shipment of goods: Exporter makes shipment according to the terms and
condition of L/C.
Presentation of export documents for negotiation: After shipment,
exporter submits the following documents to Janata bank Limited for
negotiation.
Bill of Exchange or Draft
Bill of Lading
Invoice
Insurance Policy/Certificate
Certificate of origin
Inspection Certificate
Consular Invoice
Packing List
Quality Control Certificate
G.S.P. certificate
Photo
Examination of Document: Banks deal with documents only, not
with commodity. As the negotiating bank is giving the value before repatriation
of the export proceeds it is advisable to scrutinize and examine each
and every document with great care whether any discrepancy(s) is
observed in the documents. The bankers are to ascertain that the documents
are strictly as per the terms of L/C Before negotiation of the export bill. Bank
officers assigned for examining the export documents may use a checklist for
their convenience.
Negotiation of export documents: Negotiation stands for payment of value
to the exporter against the documents stipulated in the L\C. If documents are in

order, Janata Bank Limited purchases (negotiates) the same on the basis of
banker- customer relationship. This is known as Foreign Documentary Bill
Purchase (FDBP).If the bank is not satisfied with the documents submitted to
Janata Bank Limited and gives the exporter reasonable time to remove the
discrepancies or sends the documents to L/C opening bank for collection. This
is known as Foreign Documentary Bill for Collection (FDBC).
Settlement of Local Bills:
The settlement of local bills is done in the following ways,

The customer submits the L/C to Janata Bank Limited along with the
documents to negotiate

Janata Bank Limited officials scrutinize the documents to ensure the

conformity with the terms and conditions.

The documents are then forwarded to the L/C opening bank.

The L/C issuing banks gives the acceptance and forwards an acceptance
letter.

Payment is given to the customer on either by collection basis or by

purchasing the document.

Import
Import means purchase of goods or services from abroad. Normally consumers,
firms and Government organizations import foreign goods or services to meet
their various necessities. Main import items are food item, edible oil, fertilizer,
petroleum, machineries, chemicals, raw materials of industry, cement clinkers
etc. So, in brief, we can say that import is the flow of goods and services
purchased by local agent staying in the country from foreign agent staying
abroad.
Import procedure
Authorized Dealer, banks are always committed to facilitate import of different
goods into Bangladesh from the foreign countries. Import Section, which is
under Foreign Exchange Department of a bank, is assigned to perform this job.
And to serve its parties demand to import goods, it always maintains required
formalities that are collectively termed as Import Procedure.
i)

At first, the importer must obtain Import Registration Certificate (IRC) from
the CCI&E submitting the following papers:

Up to date Trade License.

Nationality and Asset Certificate.

Income Tax Certificate.

ii)

In case of company, Memorandum & Articles of Association and Certificate of

Incorporation.

Bank Solvency Certificate etc.

Required amount of registration fee

Then the importer has to contact with the seller outside the country to obtain
the Proforma Invoice. Usually an indenter, local agent of the seller or foreign
agent of the buyer makes this communication. Beside these other sources
are:

Trade fair.

Chamber of Commerce.

Foreign Missions in Bangladesh.

Journals etc.

iii) When the importer accepts the Proforma Invoice, he/she makes a purchase
contract with the exporter detailing the terms and conditions of the import.
iv) After making the purchase contract, importer settles the means of payment
with the seller. An import procedure differs with different means of payment.
The possible means are Cash in Advance, Open Account, Collection Method and
Documentary Letter of Credit. In most cases, the Documentary Letter of Credit
in our country makes import payment. Purchase Contract contains which
payment procedure has to be applied.
Payment Modes

Cash in advance: Importer pays full, partial or progressive payment by a

foreign DD, MT or TT. After receiving payment, exporter will send the goods
and the transport receipt to the importer. Importer will take delivery of the
goods from the transport company.

Open Account: Exporter ships the goods and sends transport receipt to the
importer. Importer will take delivery of the goods and makes payment by
foreign DD, MT, or TT at some specified date.

Collection Method: Collection methods are either clean collection or

documentary collection. Again, DocumentaryCollection may be Document
against Payment (D/P) or Document against Acceptance (D/A). The collection
procedure is that the exporter ships the goods and draws a draft/ bill on the
buyer. The exporter submits the draft/bill (only or with documents) to the
remitting bank for collection and the bank acknowledges this. Then the
remitting bank sends the draft/bill (with or without documents) and a
collection instruction letter to the collecting bank. Acting as an agent of the
remitting bank, the collecting bank notifies the importer upon receipt of the
draft. The title of goods is released to the importer upon full payment or
acceptance of the draft/bill.

Letter of credit: Letter of credit is the well-accepted and most

commonly used means of payment. It is an undertaking for payment
by the issuing bank to the beneficiary, upon submission of some
stipulated documents and fulfilling the terms and conditions mentioned
in the letter of credit.