Professional Documents
Culture Documents
CHANGE
External Forces
managing effectively the diversity would enable one to get total contribution and
commitment from people at work.
Age
Education
Skill
level
Gender
Immigration
Forces of Change
Manufacturing Automation
Information Technology
Recession
Forces of Change
Social and Political Pressures: Changes are made as regards social and
political influence. The pressure is being exerted through legislative bodies on
Expanded Value Added Tax (EVAT).
War
Values
Leadership
Forces of Change
Internal Forces
Unmet Needs
Job Dissatisfaction
Productivity
Participation/Suggestions
Forces of Change
Conflict
Leadership
Reward System
Structural Reorganization
External Forces
Internal Changes
Demographic Characteristics
Age
Education
Skill level
Gender
Immigration
Technological Advancements
Manufacturing automation
Information technology
Market Changes
Mergers and acquisitions
Domestic and International Competition
Recession
Social and Political Pressures
War
Values
Leadership
The Need
for Change
Managerial Behavior/Decisions
Conflict
Leadership
Reward system
Structural reorganization
1.
2.
3.
4.
5.
6.
2.
3.
4.
First Stage Denial. Employees usually deny that change in the department will
happen resulting in adverse reaction.
Second Stage Resistance. When employees overcome the initial shock and
experience that change is implementing in the department would tend to resist
the change.
Sources Employees try to understand the sources of resistance so that they can accept
the change, if it is of significance for them, they considerably may have lower resistance
to change.
1. Facts.
2. Beliefs.
3. Values.
Focus
1. Self.
2. Others
3. Work Enviroment.
7. Values pertaining to
self
8. Values pertaining to
others
9. Values pertaining to
the work environment
2.
3.
Planning.
4.
Give facts.
5.
Clearly state Why the Change is Needed and How it will affect employees.
6.
7.
Involve employees.
8.
Provide support,
9.
Stay calm.
10.
11.
Responding to Change
The Threatener. Ill do it but you guys upstairs will not like it.
1.
2.
3.
Unfreezing
Moving
Refreezing
2.
3.
4.
1.
2.
3.
4.
5.
6.
7.
8.