ANALYSIS EFFECTIVENESS OF

DISTRIBUTION OPERATION TOWARDS LOGISTIC

MANAGEMENT
(A Case Study of Cikarang Dry Port, Cikarang)

By
Freddy Chandra
014201200133

A skripsi presented to the

Faculty of Business President University
in partial fulfillment of the requirements for
Bachelor Degree in Economics Major of Management
January 2016

PANELOFEXAMINERS
APPROVAL SHEET

The Panel of Examiner declares that the skripsi entitled ANALYSIS

EFFECTIVENESS

OF

DISTRIBUTION

OPERATION

TOWARDS LOGISIC MANAGEMENT (A Study Case of

Cikarang Dry Port) that was submitted by Freddy Chandra majoring in
Management from the Faculty of Business was assessed and approved to have
th

passed the Oral Examination of January 29 , 2016.

Liswandi, S. Pd. MM
Chair Panel of Examiners

Vinsensius Jajat K., MM. MBA

Examiner 1

Arun, MSW., Ph. D

Examiner 2

SKRIPSI ADVISOR
RECOMMENDATION LETTER

This

skripsi

entitled

ANALYSIS EFFECTIVENESS OF

DISTRIBUTION OPERATION TOWARDS LOGISTIC

MANAGEMENT (A Study Case of Cikarang Dry Port)
prepared and submitted by Freddy Chandra in partial fulfilment of the
requirements for the degree of Bachelor in the Faculty of Business has been
reviewed and found to have satisfied the requirements for a skripsi fits to be
examined. I therefore recommend this skripsi for Oral Defense.

Cikarang, 25th January 2016

Acknowledged by,

Recommended by

Vinsensius Jajat K.,MM.MBA

Vinsensius Jajat K.,MM.MBA

Head of Management Study Program

Skripsi Advisor

DECLARATION OF
AUTHORITY

I declare that this skripsi, entitled ANALYSIS EFFECTIVENESS OF

DISTRIBUTION

OPERATION

TOWARDS

LOGISTIC

MANAGEMENT (A Study Case of Cikarang Dry Port) is, to the

best of my knowledge and beliefs, an original piece of work that has not been
submitted, either in a whole or in a part, to another university to obtain a degree.

Cikarang, 25th January 2016

FREDDY CHANDRA

ABSTRACT
This study explored the analysis effectiveness of distribution operation of logistic
management in Cikarang Dry Port. where the issue is a problem that occurs on the
location of a warehouse that gives delay on the delivery and a transportation
system that are less supportive of the process of delivery of the products. The
analytical method used is quantitative analysis. Non probability sampling is used
as sampling technique which is judmental sampling. In this research, the data
collected are primary data, by spreading the questionnaire to the sample size of 75

(20% response rate) respondents. Inside the questionnaire, tool for measure the
degree of agreement from respondents is Likert Scale. Tests that include in
quantitative analysis are reliability and validity test, classical assumption test, and
linear multiple regression to conduct the hypothesis testing through t-test, F-test,
and coefficient of determination (R). Result found in the analysis that
Transportation is the only variable that has partial significance influence towards
Logistic Management, while the others variables which are Environment and
Warehousing that has no partial significance influence towards Logistic
Management.
Key words: Transportation, Warehouse, Environment, Logistic management

ACKNOWLEDGEMENT
My one and only God, Jesus Christ who becomes my first in my life, is the most
merciful in giving me His bless to complete this final project in President
University. God gives me strength to think and work in order. A warm love is also

dedicated to my family especially my mother and father who has been giving me
support to boost myself to make everything done in proper.
A special thank is also dedicated to my one and only advisor, Orlando Santos
MBA, for being a great thesis advisor that I experienced during thesis writing
period. I would not able to finish my thesis writing smoothly without any
guidance from him. He is the friendliest lecturer ever, thank you for the time
youve spend with me, I will always cheerish all those memories. I would like
also to deliver my gratitude to International Business of President University
family, Mr. Jajat and Lecturers who has always share their knowledge and always
encourage me until I completed this final project.
I also want to deliver my special graditute to my partner Violetta who has always
encourage me to complete my final project although currently she is in Dubai to
complete her internship. I would like also to deliver my graditute to my friends
Anak Komplek Auditya Eros, Bagus Torasanto, Pandu Hardiansyah, Jonathan
Pria, Jason Jana Fanjaya, Kurniantio Aditya, Nyoman Astika, Zulfikar Mubarak,
Gandhi Surya, Muhammad Mursyadi and Muhammad Noor Hafiz who always
encourage and support me.

Cikarang, 25th January 2016

Freddy Chandra

TABLE OF CONTENT

PANEL OF EXAMINERS.................................................................................................ii
APPROVAL SHEET..........................................................................................................ii
SKRIPSI ADVISOR...........................................................................................................iii

RECOMMENDATION LETTER......................................................................................iii
DECLARATION OF AUTHORITY..............................................................iv
ABSTRACT.............................................................................................. v
ACKNOWLEDGEMENT..................................................................................................vi
LIST OF TABLE................................................................................................................xi
LIST OF FIGURES..........................................................................................................xiii
CHAPTER 1......................................................................................................................1
INTRODUCTION.............................................................................................................1
1.1

BACKGROUND OF STUDY..............................................................1

1.2

PROBLEM IDENTIFICATION...........................................................4

1.3

STATEMENT OF THE PROBLEM....................................................5

1.4

RESEARCH OBJECTIVE...................................................................5

1.5

SIGNIFICANCE OF STUDY..............................................................5

1.6

DEFINITION OF TERMS...................................................................6

1.7

SCOPE AND LIMITATION...............................................................7

1.7.1

SCOPE...................................................................................7

1.7.2

LIMITATION........................................................................7

CHAPTER 2.....................................................................................................................8
LITERATURE REVIEW.................................................................................................8
2.1

THEORITICAL REVIEW...................................................................8
2.1.1

DISTRIBUTION CHANNEL...............................................8

2.1.2

OPERATION MANAGEMENT..........................................10

2.1.3

TRANSPORTATION...........................................................10

2.1.4

GOODS TRASNPORTATION............................................12

2.1.5

TRASNPORTATION MODE OF SHIPPERS AND

CARRIERS...........................................................................13

2.1.6

TRANSPORTATION RELATIONSHIP TOWARDS

LOGISTIC MANAGEMENT...............................................16
2.1.7

ENVIRONMENT..................................................................16

2.1.8

WAREHOUSING..................................................................18

2.1.9

LOGISTIC..............................................................................20

2.1.10

LOGISTIC MANAGEMENT................................................22

2.2

THEORITICAL FRAMEWORK.........................................................24

2.3

PREVIOUS RESEARCH.....................................................................24

2.4

OPERATIONAL DEFINITION...........................................................30

2.5

HYPOTHESIS......................................................................................32

CHAPTER 3......................................................................................................................34

RESEARCH METHODOLOGY......................................................................................34
3.1

RESEARCH DESIGN..........................................................................34

3.2

RESEARCH FRAMEWORK...............................................................35

3.3

SAMPLING DESIGN...........................................................................37

3.4

3.3.1

SAMPLING METHOD..........................................................38

3.3.2

POPULATION.......................................................................39

RESEARCH INSTRUMENT...............................................................39
3.4.1

3.5

POPULATION AND SAMPLE.............................................40

STATISTICAL TREATMENT............................................................41
3.5.1

LIKERT SCALE....................................................................41

3.5.2

STANDARD DEVIATION...................................................42

3.5.3

STATISTICAL DESCRIPTIVE ANALYSIS.......................43

3.5.4

MEAN....................................................................................44

3.6

DATA ANALYSIS...............................................................................45

3.7

VALIDITY AND RELIABILITY........................................................45

3.7.1

RELIABILITY TEST.............................................................45

3.7.2

VALIDITY TEST...................................................................46

3.8

CLASSIC ASSUMPTION TEST.........................................................48

3.9

MULTIPLE REGRESSION.................................................................50

3.10

STANDARDIZE/UNSTANDARDIZED COEFFICIENT..................52

3.11

HYPOTHESIS TESTING....................................................................52

CHAPTER 4......................................................................................................................53
ANALYSIS AND INTERPRETATION...........................................................................53
4.1

CORPORATE PROFILE......................................................................53

4.2

DATA RESULT ANALYSIS...............................................................54

4.2.1

RELIABILITY TEST.............................................................55

4.2.2

VALIDITY TEST..................................................................56

4.2.3

RESPONDENT PROFILE.....................................................58
4.2.3.1 GENDER.................................................................61
4.2.3.1 CURRENT AGE......................................................61

4.2.4

RESPONDENT RESPONSES...............................................62
4.2.4.1 RESPONDENT RESPONSES TOWARDS
TRANSPORTATION...........................................62
4.2.4.2 RESPONDENT RESPONSES TOWARDS
ENVIRONMENT...................................................65
4.2.4.3 RESPONDENT RESPONSES TOWARDS
WAREHOUSING...................................................68

4.2.4.4 RESPONDENT RESPONSES TOWARDS

LOGISTIC MANAGEMENT.................................72
4.2.5

DESCRIPTIVE STATISTIC................................................75
4.2.5.1 RESPONDENT RESPONSES ASSESING
TRASNPORTATION.............................................76
4.2.5.2 RESPONDENT RESPONSES ASSESING
ENVIRONMENT...................................................77
4.2.5.3 RESPONDENT RESPONSES ASSESING
WAREHOUSING...................................................77
4.2.5.4 RESPONDENT RESPONSES ASSESING
LOGISTIC MANAGEMENT................................78

4.2.6

CLASSIC ASSUMPTION TEST..........................................78

4.2.6.1 NORMALITY TEST...............................................78
4.2.6.2 HETEROSCEDACITY TEST.................................80
4.2.6.3 MULTICOLINEARITY TEST................................81
4.2.6.4 F TEST.....................................................................82
4.2.6.5 T TEST.....................................................................82
4.2.6.6 R-SQUARE TEST....................................................83

4.3

MULTIPLE LINEAR REGRESSION..................................................84

4.4

INTERPRETATION OF RESULT.......................................................85

CHAPTER V......................................................................................................................87
CONCLUSION AND RECOMMENDATION.................................................................87
5.1

CONCLUSION.....................................................................................87

5.2

RECOMMENDATION........................................................................87
5.2.1

FOR COMPANY....................................................................88

5.2.2

FOR FUTURE RESEARCHER.............................................88

REFERENCES...................................................................................................................89
APPENDIX 1.....................................................................................................................89
APPENDIX 2.....................................................................................................................97
APPENDIX 3...................................................................................................................101
APPENDIX 4...................................................................................................................102
APPENDIX 5...................................................................................................................102
APPENDIX 6...................................................................................................................104
APPENDIX 7...................................................................................................................105

LIST OF TABLES
Table 2.1 Previous Research...............................................................................................24
Table 2.2 Operational Definition.........................................................................................30
Table 3.1 Class for Analysis Descriptive Mean..................................................................41
Table 3.2 Cronbach's Alpha Value......................................................................................43

10

Table 4.2 Cronbach's Alpha of Transportation....................................................................55

Table 4.3 Cronbach's Alpha of Environment......................................................................55
Table 4.4 Cronbach's Alpha of Warehousing.......................................................................56
Table 4.5 Cronbach's Alpha of Logistic Management........................................................56
Table 4.6 Pearson Correlation of Transportation.................................................................57
Table 4.7 Critical Value of Pearson Correlation..................................................................57
Table 4.8 Pearson Correlation of Environment...................................................................59
Table 4.9 Pearson Correlation of Warehousing...................................................................59
Table 4.10 Pearson Correlation of Logistic Management.....................................................60
Table 4.11 Respondent Profile : Gender................................................................................61
Table 4.12 Respondent Profile : Current Age........................................................................61
Table 4.13 Variable 1 Description.........................................................................................62
Table 4.14 Variable 2 Description.........................................................................................63
Table 4.15 Variable 3 Description.........................................................................................64
Table 4.16 Variable 4 Description.........................................................................................65
Table 4.17 Variable 5 Description.........................................................................................65
Table 4.18 Variable 6 Description.........................................................................................66
Table 4.19 Variable 7 Description.........................................................................................67
Table 4.20 Variable 8 Description.........................................................................................68
Table 4.21 Variable 9 Description.........................................................................................68
Table 4.22 Variable 10 Description.......................................................................................69
Table 4.23 Variable 11 Description.......................................................................................70
Table 4.24 Variable 12 Description.......................................................................................71
Table 4.25 Variable 13 Description.......................................................................................71
Table 4.26 Variable 14 Description.......................................................................................72
Table 4.27 Variable 15 Description.......................................................................................73
Table 4.28 Variable 16 Description.......................................................................................74
Table 4.29 Variable 17 Description.......................................................................................74
Table 4.30 Descriptive Statistic...........................................................................................75
Table 4.31 Descriptive Statistic for Transportation............................................................75
Table 4.32 Descriptive Statistic for Environment...............................................................77
Table 4.33 Descriptive Statistic for Warehousing...............................................................77
Table 4.34 Descriptive Statistic for Logistic Management.................................................78
Table 4.35 Multicollonearity Test.......................................................................................79
Table 4.36 F Test.................................................................................................................79
Table 4.37 Coefficient Determinant....................................................................................82

11

LIST OF FIGURES
Figure 2.1 Harbour Loading and Unloading of Goods Trasnporation...............................12
Figure 2.2 Theoritical Framework.....................................................................................24
Figure 3.1 Research Framework........................................................................................36
Figure 3.2 Data Collection Method...................................................................................38
Figure 3.3 Likert Scale.......................................................................................................39

12

Figure 3.4 Likert Scale Questionnaire................................................................................39

Figure 4.1 Normality Test : Histogram..............................................................................79
Figure 4.2 Normality Test : P P-plot ................................................................................79
Figure 4.3 Heteroscedacity Test : Scatter Plot....................................................................80

13