Professional Documents
Culture Documents
Contents
4 Entrepreneurs for Nepal (E4N): Introduction 43 ANIL SHAH, CEO & Founder, Mega Bank
6 ANIL CHITRAKAR, Social entrepreneur 45 CHANDRA TIWARI, Owner, Nina and Hager
9 Birendra Basnyet, Managing director of Buddha Air 47 YOGENDRA MAN SHAKYA, Tourism Entrepreneur
11 Anand Bagaria, Founder, Nimbus Group and Coordinator of Nepal Tourism Year 2011
13 KIRAN KRISHNA SHRESTHA, Team Leader, Nepa~laya 49 Acknowledgements
15 MAHENDRA MAN SHAKYA Founder, Momo King Restaurants 50 About the E4N core team
16 KIRAN BHAKTA JOSHI, Founder, Incessant Rain Animation Studios 52 Photos of the interactions
18 BAL KRISHNA JOSHI, Founder, thamel.com
20 TASHI SHERPA, Founder, Sherpa Adventure Gear
22 JONAS LINDBLOM, Founder, Isadora Cosmetics in Nepal
24 ASHUTOSH TIWARI, CEO, Himalmedia
Though every effort was made to
27 MIN BAHADUR GURUNG, Founder, Bhatbhateni Supermarket make this Version 2.0 error-free,
29 AMBICA SHRESTHA, Chairperson, Dwarika’s Group of Hotels if you find errors, mistakes and
typos, please let us know at
31 KARNA SHAKYA, Founder, Kathmandu Guest House
info@e4nepal.com
33 GYANENDRA LAL PRADHAN, Managing Director, HydroSolutions
We will make corrections before
35 AJAY GHIMIRE, CEO, Vibor Bank
Version 3.0 comes out in Summer
37 ICCHYA BAHADUR TAMANG, Managing Director, Civil Group 2011.”
39 BJORN SODERBERG, Founder, Websearch Professionals Pvt. Ltd
41 PRABAL GURUNG, International Fashion Designer, USA
Board session. E4N will listen to what you A Nepali translation is available. Please Our Partners are:
have to say, and provide feedbacks that check “Entrepreneurs for Nepal” Facebook
may improve your business. One clear group for details. Do let us know how we The team at Samriddhi, the Prosperity
advantage of taking part in an individual, can make continuous improvement on the Foundation
informal yet confidential Sounding Board Handbook. The next version will come out Luna Shrestha Thakur & the team at
session is that you may get perspectives, in Summer 2011. ChangeFusion Nepal
know-how and contacts that are not Dwarika’s Hotel, Battisputali
available if you only think or struggle Nepal Youth Entrepreneur Forum, NYEF of
alone. Visit the E4N Facebook group about FNCCI
information on when and where Sounding
Boards take place. E4N Team:
Ashutosh Tiwari
4) Entrepreneurs’ Handbook Jaya Burathoki “ e4n is a platform
Robin Sitoula
(E4N Knowledge Sharing)
Sagar Onta for Nepali
You are either holding this in your hand Sanjib Subba
Ujwal Thapa
entrepreneurs TO
or reading it on a screen. Updated once
every six months or so, this Handbook is network, SHARE
an evolving knowledge-sharing document. Click here to visit our website at
It contains Last Thursday talk summaries, www.e4nepal.com CONTACTS AND SEEK
tips on doing business and other relevant
Write to us at info@e4nepal.com advice, mentorship
information. It is free, easily downloadable,
available to all, and you may use its
Find FREE updated versions of this
and POTENTIAL
contents for any purpose that you see fit.
document, Nepali translations and investments ”
We have seen that previous version of the more on website below.
Handbook was used as a learning material
in MBA classes, as a sourcebook in training http://www.scribd.com/e4nepal
programs, and parts of it were republished
in mainstream national newspapers.
From a business perspective, if you take it would be no fun watching it because it this aayog that aayog, but no one was
two expeditions to Everest, you can buy a would be like Nepal. Now the next thing is punished. Now the third part is the word
house in California. So, Appa has taken 20 that there are consequences. For example, ‘competition’. In World Cup 32 teams from
expeditions to the Everest and made lots if you play foul, you get a yellow card and small and big countries play. Spain became
of money. Now the question again in this if you do it again, you get a red card and the world champion but Switzerland beat
room is, how many of you know how to are out of the game and then further Spain. Why? Because it is a competition
climb Everest? consequences apply. and in a fair competition, size does not
matter.
So, in the country like ours where there are
“ So the argument no consequences, what happens is not fun.
E4N
of Nepal being poor, We don’t like to watch it because so many
have come and gone like Rayamaji Aayog,
full of problems
and not having any
potential to make
money is ridiculous ”
Lesson 5: We need to develop the right
skill set to match that potential. So that is
what we really have to think of as we go
forward as a society.
industry wasn’t doing great. There was getting calls after that. Strategic decisions of Buddha Air are- firstly
an extremely unhealthy competition in our total focus was on our loan reduction.
aviation sector and to make matter worse, LESSON 3: PRACTICE SOUND FINANCIAL We have paid billions of rupees of loan and
we were in dire financial state. We called DISCIPLINE & FOCUS. has created an excellent track record with
all our staff together and decided to reduce financial institutions. Every entrepreneur
30% of our salaries, just so we can sustain In my view, one of our major strength is should be very careful about loan and loan
the company. Understanding the situation, our focus in only one business. In 2009, reduction. Secondly, we never compromise
everyone agreed to cut their salaries. In IFC and World Bank told us that out of five on quality or safety. Every year we spend
the end, we didn’t have to reduce the airlines in the world that have generated hundreds of millions of rupees to train our
salary but the incident demonstrated our net profit, Buddha Air is one of them. And staff. Our pilots regularly go to America,
relationship with staff. We have also been the main reason behind our success is our Bangkok etc. for simulations trainings and
able to justify our profits and have provided core competency. In 14 years of operation, our engineers go for training every year. We
bonus to all our staff. we are focused in one part of the sector. have a huge amount of spare parts and we
Aviation industry has huge cash flow and have not compromised a bit in training our
Another important thing is we have a right now the turnover of domestic industry staff. Besides this, it is also important for
transparent account and we pay all the is around six billion rupees. the staff to feel the sense of belongingness.
taxes. Let me also tell you that I don’t know Buddha Air is the property of more than
anyone from the tax office. This kind of 600 staff members.
transparency is highly valued by our staff. “ The importance
LESSON 2: BE TRANSPARENT and LOOK
of transparent Another strategy is- we generally try
to anticipate future problems and we
AFTER YOUR TEAM. accounting is that try to list out the solutions before the
problems occur. Finally, we pay attention to
One of my proud moments was when the we can leverage our innovation. We do not follow precedents.
government called me to pay 10% of all my If we had followed precedents, Buddha Air
income so far in the VDIS scheme. Due to
financial position to wouldn’t have existed in the first place.
the transparency we maintained, I was able
to reply back saying that if they wanted
reduce risk ”
10%, they would have to return the 15% Hence there are tempting opportunities E4N
or the 25% of our income we had already to diversify the work but we would not
paid for all those years as taxes. I stopped want to drift from our core competencies.
nothing about the technical aspects of the Managing the resources, analyzing the country to deal with countless “bandhs”
industry. risks, etc., were some of the issues he and other instabilities in the country. That
faced. But after lots of study, discussion turned out to be a sound idea as it made
and persuasion by international experts, he it easier to distribute his product to his
“ Being an engineer, decided to invest. He can now proudly say farmers.So he opened depot close to your
biology was that the entire dynamics of the business
has changed due to the technology.
customer to deal with “bandhs”
second month he sold around 200 tons. His next plan is to leverage thier rural
In this environment, he met one of the
Today, they sell 6,500 tons of feed every network and attempt to provide rural
fastest growing Indian companies and
month with a target of reaching 10,000 population with micro financing and micro
established an arrangement where
tons per month. banking which would essentially help
his company would produce poultry
the agriculture sector and establish the
feeding supplements. In the process, he
Lesson 3: Best way to sell your product company as a major catalyst in bringing
understood the market better. The feed
is to offer a win-win situation with your another major change in the agricultural
they were producing was unique with lots
customer. sector of Nepal.
of potential.
The company is working to improve E4N
But to increase production required new
its distribution model. The company
technology and a lot of capital investment.
developed about 14 depots across the
He recalls the difficulty in taking decisions.
financially successful.
4. While hiring people make sure they E4N words of wisdom:
The added bonus was that it also got believe in the cause you are working on. Here are 10 quick tips for those
him famous all over the world when he interested in starting up your own
was featured by TV channels such as the 5. Finding a talented workforce is hard organizations or business:
BBC World Service. “Bhai Tika”, another and retaining them is even harder.
religious festival, also drove business up, as 1. Learn to Delegate – But learn
every present thamel.com delivered carried 6. Never ignore the social cost of your
sentiment of sisters for their brothers. economic activities. everything still.
Moved by the sentimental value of gifts, Bal 2. Regroup quickly after a crisis -the
changed the slogan of thamel.com to, E4N end is only when you end.
believe is right.
Messenger of
4. Bet on your heart. But go slow.
Sentiments ” 5. Improve your product or services
Some thoughts from Bal Krishna Joshi for each day.
aspiring entrepreneurs:
6. Write a blog (diary). Re-read it
1. Always think what the final consumer frequently.
sees and thinks when designing a product
7. Do small experiments. Always.
or service.
8. Often say No. Often.
2. Don’t complain about the obstacles
9. Celebrate small successes.
along your way. Try to turn them into
opportunities. 10. Focus on creating “culture”.
is paid a royalty based on sales, and up and emphasize on hiring honest and
to $0.50 from every product sold goes to passionate people. Despite the political
a special fund for the education of the turbulence going inside and outside the
underprivileged Sherpa children in Nepal. country,
Although he had always been in the
garment industry it was not easy for him to Mr. Sherpa seems cool and confident to
operate SAG because the clothes made in compete in the world market with the label
SAG are of superior quality. He did not have “Made in Nepal”.
the technical knowledge of manufacturing
adventure clothes and trekking gear. But
he said that it is never too late to learn,
especially when one is passionate. “a businessperson
So, once he saw the market potential
should have
of Sherpa-brand adventure clothes, he control over the
learned all the functions such as designing,
manufacturing, sourcing the raw materials, quality of the
packaging, marketing and exporting.
products, and take
The first business he started was without
any proper planning but it was a learning
control of the sales
experience. He shared his lessons here. and marketing”
Lesson #1: A proper business plan is the
initial step to establish any business. This is his secret of success as he plans to
keep the “Made in Nepal” flag flying high.
Lesson #2: Never get into a price war but
focus on differentiating your product from
competitors. E4N
Lesson #3: Delegate responsibility
The market in India was very complicated However, there is a culture of mistrust
and it was difficult to do business there. among entrepreneurs in Nepal, which
There are many middlemen in India and hinders their growth. While competition
various agents are involved in almost every is the mother of invention in an open
sector. But in Nepal, it’s much simpler to do capitalist market, there is a fine line
business. Everyone knows one another. between competition and collaboration
that benefit both competitors. Nepali
entrepreneurs have to learn the difference
“ Nepal is easier between the two if they want to succeed.
to navigate for a Mr. Lindblom feels that eradication of
foreigner like me corruption and political violence will help
Nepal achieve the prosperity enjoyed
and it’s much easier by Switzerland, and he sees Nepal as a
potential Asian Switzerland. He believes
to do business in the market in Nepal is expanding, and
Nepal. That’s why I European market. It also concentrates on that brand awareness is gradually growing
importing cosmetic items under the brand among people. He also recommends that
came here.” name of Isadora, which recently opened a since Nepal has a very small market, it is
showroom in DurbarMarg, Kathmandu. a perfect situation to use the blue ocean
Mr. Lindblom says entrepreneurs of On how to bring back people who have left VC, Investments, Start-up advice
Nepal are facing difficulty mainly due to Nepal, he says, http://avc.com
miscommunication. Comparing Swedish
people to Nepalis, he finds the former
more direct. Nepalis have a tendency of “ A joint effort Technology news:
http://news.ycombinator.com
beating around the bush until finally they
get to a point. This kind of uncertainty is
between the
what a lot of Nepali business people have government and Smart, savvy advice for career women
http://www.mscareergirl.com
to deal with.
private institutions
In summary, Mr. Lindblom shared the Leadership and management
following words of wisdom for Nepali
can create an http://projects.nytimes.com/corner-
entrepreneurs: environment where office
E4N hard-won wisdom : a “business saheed”!] business as a castle, what should your
There are many ways to entrepreneurial 4. Instead of trying to produce a totally moats be? Price? Brand? Location?
success. Here is one, if you are a first-time new, new thing, look at an established High switching cost? Service?
entrepreneur: industry where there are existing sup- 8. Do NOT worry about competition. All
1. Do NOT try to produce a totally new, pliers, competitors, customers, etc. In reasonable people want to copy good
new thing. The reason is simple. When other words, as a first-time entrepre- ideas. Having competition is good, be-
you produce a totally new, new thing, neur, choose a known industry. cause it validates you and your idea. If
you need a lot of money to educate 5. In that industry, think hard to find a no one wants to copy you, be worried.
the market about what your “new niche (your new thing): see what the 9. Even with a niche and a moat, how
new” thing is. Educating the market is customers are looking for but not get- do you know what works? You don’t.
very expensive, both in terms of time ting, and see whether you can find a Therefore, experiment small, fail fast,
and money. way to meet their (unexpressed) de- learn quickly, and change course to
2. When you try to educate the market mand. Finding your niche or your twist continuously scale up.
about your new, new product, you in a well-known industry lies at the 10. In the back of your mind, always ask
burn a lot of your precious capital. heart of first-time entrepreneurship. yourself these four questions, and try
When you burn your capital (like the 6. Once you find your niche in a known to have answers:
dot com companies did in the US in industry, educating the market will not • What compelling reason exists for
1999), you may go out of business be that difficult. That’s because people people to give you money to buy
altogether. already know your industry, they can your product or service?
3. Adding insult to injury, as it often generally understand what to expect,
• How do you get what you are sell-
happens in Nepal, you may then have etc.
ing for less than the cost to sell it?
to watch late-comers succeed with 7. Once you’ve identified your niche,
• How will strangers find out about
the very idea that you came up with then, find a way to put “a moat around
the business and decide to become
because you foolishly spent all your it”, as Warren Buffet says. A moat
customers?
money educating the market about refers to a large body of water (prefer-
the new, new product for your future ably with crocodiles) around a castle. • What insulation (moat) do you
competitors to benefit from! [Believe A moat makes it difficult for others to have from commoditization (“just
us: nobody gives you a medal for being attack the castle. If you think of your like what everyone has”) and price
war (coming from competitors)?
as Managing Director of Kathmandu Travel artistic beauty of the past. Through hard
& Tours, one of the first travel agencies in work, perseverance and support of her
Nepal, which was started by her husband, daughter, she travelled all over the world
Dwarika Das Shrestha. During a jog, her marketing her hotel. “ Don’t expect
husband observed intricately carved and
engraved wooden pillars of an old building She also introduced Dachi appa which is
and wait for the
being demolished to make way for a a traditional way of making carved bricks. government to set
contemporary structure. Mrs. Shrestha also found innovative ways
to prevent any damages to the traditional things straight. It’s
He convinced the workmen to exchange structures from earthquake. Besides her
the damaged pillars for money plus new hotel, Mrs. Shrestha currently works
your life and your
lumber, which was followed by further
collection of such wooden structures. A
towards helping women through various
organisations and charities. Women
country. Stop them
friend staying in their cowshed with an are empowered through literacy, skills from ruining your
old carved window was highly impressed enhancement and loans for starting their
and word of mouth brought more people own ventures. life ”
to observe the carvings. Someone
suggested the duo to build more of such Mrs. Shrestha says, it’s the young people
rooms and hence preserve the carvings and all the stakeholders who should unite E4N
and make money as well. This led to the and protest against strikes and bandas that
commencement of a successful lodging threaten the survival of the hospitality
business. industry. She believes it’s the inaction of
the good people that’s letting the strikes
When her beloved husband passed away go on as only a handful of people easily
in 1991, Mrs. Shrestha persevered to hamper the daily life of the others by
fulfill her husband’s dream to use all the blocking the roads and traffic.
artifacts and build a huge hotel. Due to her
dedication, today Dwarika’s hotel portrays
itself as a mansion of artifacts, carved
windows and our traditional arts allowing
guests to live among the architectural and
inside the colony. Currently, the group is professionals without much capital will every person involved is a good strategy for
working on its fourth phase in 200 ropanis also be able to participate in real estate motivation.
of land. According to him, even with 3 business.
dozen housing companies in the market,
the demand for houses in Kathmandu Mr. Tamang wants Nepalese people to “ A starting
valley is not being met. He sees investors
of real estate have great opportunities
develop a positive attitude towards credits
and brokers. “In western countries people
entrepreneur
now as more and more people are moving get born with credit and die with credit. should be able to
to the cities and the value of land there But in our society taking credit or loans is
is growing. He also feels the need for almost comparable to a crime”, he says. work as jack of all
standard shopping centres hence Civil
Group is building a mall called ‘Civil Mall’ He believes that such an attitude hampers
trades when the
with the state-of-the-art technologies at
par with international standards.
business environment as the fear of credit
prevents people from starting new ventures
need arises ”
and participating in the economy. Brokers
He is currently working towards bringing are very helpful in facilitating business
a Real Estate Act in Nepal which would transactions and are inevitable part of the
E4N
protect the real estate business from economy but the negative connotation of
whimsical decisions of the frequently their profession is preventing them from
changing governments of Nepal. Mr. taking the profession properly and helping
Tamang points out that the real estate improve the economy.
business boom has created a lot of support
business and jobs. An entrepreneur has to have the
knowledge of all the aspects of his
With the boom, qualified professionals business and must get involved in the
and businesses will be needed for real overall operation of his business.
estate evaluation, real estate marketing,
real estate brokers; real estate legal An entrepreneur needs to brainstorm and
professionals, graphic designers and sort out works according to the strength
animators, architects will be needed. of the people working for him/her. Equal
Due to this, young entrepreneurs and participation and equal responsibility for
The passion associated with the work foreign investment can be created in Nepal. remember some clients are unworkable
can naturally make any idea a good one. Some suggestions are: and sometimes in those cases you have to
The old formula is if you enjoy your work, let them go.
you don’t even feel you are working. He • Documents should be in English.
explains that entrepreneurship is about • Load shedding should cease.
getting an idea and working very hard to • Hindrances from involuntary Bandas and “ Don’t be afraid to
realize it because it takes time to build
up a business. Thus during that time, an
strikes should stop.
fail”
entrepreneur must have two qualities; Have you faced or felt any conflict between
patience and hard work. the social contribution and economic E4N
aspects of a business?
Lesson No. 3: Don’t be afraid to fail.
Those who never fail have never tried I haven’t faced many clashes as such. I
anything new and will never be creating provide scholarships to talented students
new things. And creating new things and to study in KU and ask them to work for me
translating new ideas to action, even if they for 4 years. Besides, I am always trying to
are small ones is what entrepreneurs do.” take the middle way in finding profitability
and contributing to society.
What are the problems in starting up a
business in Nepal? In a certain business situation if a client
asks more and more services and in the
Corruption is one of the major end refuses to pay the prices, pointing out
discouragements in starting up a business it was very high, what can one do in such a
in Nepal. Bureaucrats try to squeeze situation?
money out of you here which is a different
scenario than in Sweden. To avoid unprofessional situations like
these, making everything about the deal
Do you think foreign investors are safe clear beforehand is important. Give your
enough to invest in Nepal? client a sample or a prototype of your
service and product and ask them to test it.
Given a few things, a safe environment for If they like it then mention your prices. But
States First Lady Michelle Obama wearing is mentioned in all his interviews, which
his design, Prabal Gurung has come a long is his small way of helping his country E4N Ideas for discussion
way. gain recognition globally. However, he is
also aware of the problems afflicting our • What if you started a public
He materialized his dream when he country like power cuts, traffic, pollution transportation service that only
launched his own collection PRABAL and the like. travels in the evenings and “is
GURUNG in 2009 even though it was in reliable and on time”?
the midst of an economic recession. Prabal He attributes his ability to compete
recollects that the modeling industry, the anywhere in the world to growing up in • What if you organized ‘farmer’s
production houses and people from the Nepal. Prabal sums it all up in the following
market’ in different parts of
fashion fraternity in New York have been statement,
Kathmandu, where people came
very supportive in this journey. This could
to buy and sell fresh produce,
be the reason why Prabal feels right at “Anyone can complain about what is not
home in New York and its fashion houses. right in our country; the crux lies in what meat, food (hopefully more
we choose to do about it.” organic and locally produced). Like
Kalimaati but smaller.
“ Nepalis should “All young Nepalis, follow your own
celebrate successes dreams; hard work and patience are the
key to your success.”
• What if you become a “turn
garbage into organic waste”
of one another trainer, and charged families, 200
Visit Prabal Gurung’s website (www. rupees a session (for half an hour)
so that we can prabalgurung.com) to view his latest to turn house waste into manure
creations and news.
collectively move in their own gardens?
succeeded. I see which things work where i.e. SME’s, Shah says, from banking side this world but we summit too early.
and put the right wheel in right place and is the best time, because we are completely Unconsciously we have huge inferiority
make a move. If you want to be one step over banked in a classical market, so top complex with our two big neighbors. We
ahead of your competitors, you must be business have 28 banks running after them go for our study in India, go for tourism in
able to learn from others mistakes, others so you have to find a new market and that India, we used to go to die in India between
success.’ market is SME’s. In Nepal every house has Baranasi, but as soon as we return from
at least one shutter and each shutter has a India we start calling them bad names. But I
His philosophy on the leadership he has SME. If you are in SME than, its the time for am very happy to see the young generation
taken over the years in different places you, because its time for banks to search who are thinking differently and positively.
is that if the institution or the team he for new markets.
headed were a band or an orchestra, he The best minds of Nepal can still serve
considers himself a conductor. He explains Get involved. It doesn’t mean drop every Nepal now by going out. Not only money
he has succeeded because he has believed thing and jump into politics but get is coming back, the skills are coming back
in his orchestra and everybody who played involved and again it doesn’t mean just too. I have seen that from the examples
the instruments in an orchestra knew talking about it from your room over a of British Gurkha. Nepal will pull those
how to play their respective instruments drink. skilled Nepalese back if we can put the
better than him. His job was to bring all of act together and make a sound political
them together and deliver the result by “We have to get involved and talk, environment here in the country.
coordinating them. According to him, as because if we continue to stay in the
a leader, there are only three things one sideline, we don’t have the right to say
E4N
should focus on, others have not done good.We should be
involved not against any one but for our
“First, understand the person you are voice to be heard.”
working with. then understand the work,
the task and the time you want to deliver. I generally love to come to Nepal because
lastly, determine what leadership style I can see everyone happy. Everyone is
you want to implement to complete your smiling all the time even when we have
goals” to walk six hours to get water or when we
are dying from diarrhea because of lack of
To the entrepreneurs who are starting off medicine. Because our satisfaction is too
and are in Small and Medium Enterprises low, we have the highest mountain in the
advanced technology. Equipments for both to other markets in the capital. It took on the quality and I never compromised
methodologies are currently used in his another 4-5 years before he could taste any it”, says Mr. Tiwari.
factory in Kathmandu. success.
Regarding the problems he faced, he
After completing his two years training “The hardest part was that even when says entrepreneurs like him experience
he had a sense of accomplishment since my products were selling well, I was not problems of margin rate. He’s had to
many people fail the course and some receiving any money,” recalls Mr. Tiwari. face many issues with distributors who
even take 5-6 years to complete it. His With only accounts receivables but no cash, try to increase their margin at every
interest and age as well as his hard work he was forced to put a hold on his work given opportunity which puts suppliers
garnered appreciation and he became a for a while. This proved to be fortunate under pressure. His words to young
butcher chef. He decided to return home because when he came back home he entrepreneurs:
and practice instead of working in Germany received many phone calls asking him why
as he thought he’d be making a lot more he had not been sending supplies and that
impact back home. if it was due to withheld payments, they’ll “ If you’re strong
pay the money. It was then he found out
Coming from a Brahmin family and working that his products were selling quite well in
and confident that
as a butcher chef earned him many taunts the market. your products are
from his relatives when he was just starting.
However, his success and establishment Although he now has a very good market of good quality,
of Nina and Hager product as a household and is more established than he had
name has now changed all that. imagined, he still has not been able to
then you don’t need
Starting his business was not an easy task
meet the market demand because of the
need to maintain quality and not quantity.
to be scared of
since he was not financially stable at that He believes that in the food processing anyone ”
time. He had to rely on his bicycle to business if one is not directly involved
make deliveries of his products. After the in the process, then the quality can be
production stage, marketing was another compromised which can lead to failure of a E4N
challenge. Supplying his products in the business.
market where the people questioned the
high price, was a tough job. Eventually, the “People at first thought my products were
products started selling and were supplied expensive but I had always been focused
Mr. Shakya’s family was into hotel Mr. Shakya points to the lack of
business through Kathmandu Guest entrepreneurship spirit as the main
House in Thamel. After completing Hotel problem in tourism today. “We have
Management studies, he got invovled as been capitalizing on the culture, nature,
well. But he soon got frustrated with his monuments etc. all that was either
limited role in decision making. “I had a provided to us by nature or built by our
father and uncle who were senior to me. ancestors.” He alludes that foreigners
I wondered if I could ever be as good as introduced trekking to Nepal, not Nepali.
my father with my role in the famly” Mr. This habit is not just limited in tourism,
Shakya recalls. but also in carpet, garment, banking, real-
estate industries. He sees Nepali people like
He soon figured out that in any institution to follow a trend than create a new one.
whether a family business or other, seniors Nonetheless, Mr. Shakya sees plenty
usually ignore or listen less to their juniors’ Egos and personal differences are the main of opportunity in tourism and wants to
see young generation involved. The new that is not true. It is about using tourism to the inability of segregating the idea of good
generation should not invest in hotels and enhance the country’s economy and take and bad. We always complain the system
old ideas, but in new ideas as they are the dollars to the grass-root level to the and say that politicians are bad, policemen,
exposed to so many new things. But the poorest of people.” businessmen, everyone’s bad. We surely
problem is connecting the people with have good people among us. The challenge
money(but no entrepreneurship skill) with Mr. Shakya agrees that online marketing is:
people with skills (but no money). He sees will help Nepal Tourism Year. He sees the
banks as the potential rescuers in such possibility of linking search engines and
situation. “Now is the time for the banks other websites promoting tourism in Nepal “ How do you change
to come forward and start investing in
innovative ideas,” he suggests.
to the official site of the tourism year-
www.welcomenepal.com. But the problem
the system so that
is the effectiveness of the Nepal Tourism good people and
Mr. Shakya who was also the chairman Board, which, like many insititutions in
of ACE Development Bank says, “Forums Nepal, has problem in hiring and firing ideas are respected?
like these that support new ideas and staffs. “Forget about changing even a peon
the bankers who are entrepreneurs in there,” Mr. Shakya criticizes Nepal’s
The young
themselves can help by creating funds and bureaucracy. But he can also see the
support budding, young entrepreneurs”. solution. “I think the way to get around this
generation has
is hiring an effective CEO who brings new the responsibility
Describing the idea behind celebrating ideas and has the support of the board
Nepal Tourism Year 2011, Mr. Shakya recalls of directors. Unfortunately what happens of identifying the
history. After Jana Andolan – 2, the political in Nepal is that the people working in
parties wanted economic revolution governmental organizations don’t respect
good ideas, people,
and Tourism Year 2011 was announced their CEOs. Such mistrust is a fatal blow for and then support
officially two years ago. A lots of projects the organization.” complains Mr. Shakya.
like building new airports, cleaning cities them to change our
etc were delayed because the budget Once a foreigner told him nothing is
came late. But in spite of all the odds, we impossible in Nepal. It is very easy for
system ”
have seen 40% increase in tourist arrivals. clever people to work this system where-
“The media has portrayed that the target as it can be very difficult for those who are E4N
of tourism year is one million visitors but not. “The problem I see in our society is
to take charge of their lives, he became “Digital Max Solutions (DMS)” in Nepal.
a small business advisor. From 2001 to
2007, he worked with small businesses in In 2002 He become a conflict
Nepal and Bangladesh as an employee of Transformation trainer. Today he leads a
the German Technical Co-operation (GTZ), 3,500 strong community of youth activists
and of World Bank’s International Finance against “Bandhs” (Forced violent city
Corporation (IFC) respectively. shutdowns).
In 2007, he joined Himalmedia as its CEO. In 2007, He built an organic coffee farm,
His main tasks were to negotiate with trade “Shangrila Coffee” in his village in Syangja,
unions and to turn around the company. He He has also set up an online travel help
accomplished both tasks with support from community for travelers in Nepal (www.
the staff and the board. At present, he is exoticbuddha.com) with nearly 2,000 travel
London-based WaterAid’s country head in help articles on Nepal.
Kathmandu -- a job that gives him a front-
row seat to understand how development He juggles most of his time between
is done or not done in Nepal. Helping other experimenting in information technology
people achieve success makes him happy. ideas, mentoring entrepreneurs and
organizing activists.
•Visit our website at www.e4nepal.com •Email us at info@e4nepal.com •Write to us at E4N, P.O.Box 14478, Kathmandu, Nepal
•Visit our website at www.e4nepal.com •Email us at info@e4nepal.com •Write to us at E4N, P.O.Box 14478, Kathmandu, Nepal