Professional Documents
Culture Documents
2004-2005
Subjects, awards and services
Publications and enquiries
City & Guilds publications are available from
Publications Sales
City & Guilds
1 Giltspur Street
London
EC1A 9DD
T +44 (0)20 7294 2850
F +44 (0)20 7294 2400
Equal opportunities
City & Guilds fully supports the principle of equal opportunities and we are
committed to satisfying this principle in all our activities and published material.
Every effort has been made to ensure that the information contained in this
publication is true and correct at the time of going to press. However, City & Guilds’
products and services are subject to continuous development and improvement
and the right is reserved to change products and services from time to time.
City & Guilds cannot accept liability for loss or damage arising from the use of
information in this publication.
©2004 The City and Guilds of London Institute. All rights reserved.
City & Guilds is a trademark of the City and Guilds of London Institute.
1 Giltspur Street
London
EC1A 9DD
T +44 (0)20 7294 2468
F +44 (0)20 7294 2400
www.cityandguilds.com
International Handbook
2004-2005
Subjects, awards and services
03.04/F00040327/ST83496
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Contents
05 Introduction
05 Roles and responsibilities of City & Guilds
06 Suitable candidates and pre-requisites
06 Obtaining approval
06 Practical assessments
06 Customised services
06 Assessment entries
07 Recognition
07 Equal opportunities
07 International Vocational Qualifications
08 City & Guilds International awards
11 International branch offices
18 Subjects and awards
(Please refer to index for numerical and alphabetical lists of subjects)
89 City & Guilds subjects in numerical index
91 City & Guilds subjects in alphabetical index
93 City & Guilds Pitman Qualifications subjects in numerical order
94 City & Guilds Pitman Qualifications subjects in alphabetical order
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Introduction
City & Guilds offers unrivalled expertise in providing qualifications that are
recognised worldwide as hallmarks of achievement of skills and competences.
The information contained in this handbook is designed to help education and
training establishments. It provides an outline of services provided and information
regarding the programmes (qualifications) for which certification is available. Please
note that it does not replace the detailed regulations contained in the City & Guilds
International Directory of Examinations and Assessments, nor does it replace
detailed information contained in individual syllabus booklets, each of which should
be used alongside this handbook.
It is called the City & Guilds of London Institute because it was founded and financed
initially by the City of London and its Livery Companies. It very soon, however,
supported local and regional developments and services which are today provided
in over 100 countries. City & Guilds International is dedicated to providing the
specific products and services required by our international customers. It is
organised into a number of departments, covering both City & Guilds and City &
Guilds Pitman Qualifications products: product development, market development
and support, assessment and operations. In order to support our operations we
have a number of branch offices, agents and representatives throughout the world.
Certificates, diplomas and advanced diplomas are awarded to candidates who have
been successful in all the units of an assessment (examination) at a particular level.
Certificates of Unit Credit record success in a component of an assessment.
City & Guilds does not itself provide training or education courses, nor does it always
specify lengths of study preparation. It awards certificates, diplomas or advanced
diplomas for achievement, not attendance on courses. Colleges or other education
or training establishments (known as ‘centres’) will enter candidates for assessment
when they are deemed to be ready.
Practical assessments
For certain qualifications, practical tests, coursework or project assessments are
included. Such assessments may be offered only at those centres where adequate
practical facilities, including machinery, tools and equipment, together with
appropriate materials, are readily available.
Obtaining approval
Centres outside the UK wishing to offer a particular programme must apply for and
receive approval before starting any provision.
To obtain approval to run a course leading to a City & Guilds qualification, the centre
will need to complete an application form and provide assurances (and possibly
details) regarding suitability of the proposed teaching staff and their qualifications,
existing accommodation, workshop facilities, equipment and tools. Application
forms are available from City & Guilds local representatives.
Customised services
In addition to offering a large portfolio of work-related qualifications, City & Guilds
International offers a unique service to clients who have specific assessment and/or
certification needs. Customised Services provides one-off or ongoing consultancy
advice on such areas as standards setting, assessment design, recognitions,
accreditation systems, benchmarking or even producing a completely new
qualification to meet the specific needs of a client.
Customised awards have been developed for a variety of clients ranging from large
multi-national organisations to training companies and college consortia. If you
would like to find out more about this service we would be happy to hear from you.
Assessment entries
Please note that all entries for a City & Guilds assessment must be made through an
approved City & Guilds examination centre.
Equal Opportunities
As an international examination and awarding body, City & Guilds is responsible for
ensuring that all candidates entered for assessment under the provision of its
programmes are treated fairly and on an equal basis. City & Guilds fully supports the
principles of equal opportunities and is committed to satisfying these principles in all
its activities and in its published material. City & Guilds will seek to ensure avoidance
of inequality in formulating its programmes and assessment techniques, in
operating its procedures and in producing its materials. For a copy of the Equal
Opportunities policy statement contact Corporate Communications, City & Guilds, 1
Giltspur Street, London EC1A 9DD.
Progressive structure
City & Guilds provides certification in many occupational areas at several levels
within its progressive structure of awards. Each level can be obtained through
successful performance in competency and/or theory assessments.
Throughout this Handbook, the levels quoted refer to the levels outlined below:
Candidates should:
• be at least 21 years of age
• be able to provide a documented period of two years work experience
• hold appropriate City & Guilds Technician Diploma and Advanced Technician Diploma.
Recognition of this award for the purposes of entry into further and higher education
and membership of professional associations is currently under negotiation.
Centres can also gain the award through universities or other centres authorised by
City & Guilds. This may be through the NVQ route or if they have
• successfully completed at least six terms or four semesters of a first degree
course at a recognised European university, or an equivalent course (eg Higher
National Diploma)
• have evidence of appropriate work experience or assessed training.
There are currently over 50 industry specific routes to the Licentiateship. For more
details about the requirements for specific industries, application forms, a list of
organisations with delegated authority and information about recent developments,
please contact Senior Awards, 1 Giltspur Street, London EC1A 9DD.
City & Guilds Pitman Qualifications (formally known as Pitman Qualifications) is part
of the City & Guilds group of companies and offers internationally recognised
qualifications for the office environment. The qualifications are recognised world-
wide by employers, governments and professional bodies as a guarantee of high
quality training. Because exam dates can often be restrictive our examinations are
on demand which means that centres are able to choose when the exams take place.
All we ask is that you let us know at least six weeks prior to the exam date (contact
your local branch for more information).
The range of awards are listed below and each is available at a number of levels:
Information Technology
• Visual Presentations
• Graphic Design and Document Presentation
• Desktop Publishing
• Spreadsheet Processing Techniques
• Practical Data Processing
• Word Processing Techniques
• Text Production Skills
• Keyboarding
Office Skills
• Administration and Secretarial Procedures
• Business Studies
• Office Procedures
Please note there is a separate approval procedure for City & Guilds Pitman
Qualifications awards.
Representatives:
ARGENTINA:
Silvina Requejo
37 Warren Road School of English
Rosario 531
Buenos Aires 1424
Argentina
T +5411 49010967
F +5411 49033675
E 37warrenroad@ciudad.com.ar
BRAZIL:
Sao Paulo
Marina Racey
R. Breves 693 Chacara
Monte Alegre
CEP 04645-001
Sao Paulo
Brazil
T +5511 56438829
F +5511 56438829
E marinar@pitmanqualifications.com
CROATIA
Damir Klemencic
City & Guilds Pitman Qualifications
Tuskanac 12
10000 Zagreb
Croatia
T +385 1 4834 525
M +385 98 385 559
F +385 1 4834 747
E damir.klemencic@nlp.com.hr
CZECH REPUBLIC
Helena Srutkova
City & Guilds Pitman Qualifications
Na Zvoni c̆ce 1015/34
147 00 Praha 4 – Podoli
Czech Republic
T +420 244 463 799
M +420 777 244 919
E helena.srutkova@volny.cz
INDIA:
Mumbai
Vinita Chakravarty
A2/603 Saket Complex
Thane (West) – 400 601
Maharastra
India
T +91 9820 139994
E indiawest@city-and-guilds.co.uk
Chennai
Vijay Nair
‘No 23, Josier Street’ Ground Floor
Nungambakkam
Chennai 600 034
India
T +91 44 2827 4827
E indiasouth@city-and-guilds.co.uk
Kolkata
Atul Singh
FE-21 Salt Lake City
Sector III
Kolkata 700 106
India
T +91 3323586571
E indiaeast@city-and-guilds.co.uk
IRELAND:
Emer McManus
City & Guilds International
9 Clanwilliam Terrace
Dublin 2
Ireland
T +353(0)1 631 0200
M +353(0) 879 422 380
F +3531 (0)1 631 0210
E eire@city-and-guilds.co.uk
Peter Kerr
10 Ard-na-Veigh
Sligo Town
County Sligo
Ireland
T +353 (0)7151268
F +353 (0)7151268
E peterkerr@eircom.net
ITALY:
Nick Broom
Via degli Artisti 6
50132 Firenze (Fl)
Italy
T +39 0555 000222
M +39 3356774385
E n.broom@dada.it
Rosalind Hunter
Via G. Borsi, 18
20143 Milan
Italy
M +39 328 424 1081
E ottorsti@tin.it
LITHUANIA:
Jurga Katakinaite –
Jakubauskiene
Konstitucijos II, Room 28
LT – 2005 Vilnius
Lithuania
T +370 5272 4517
M +370 6153 3911
F +370 5272 4517
jurgak-j@city-and-guilds.lt
SLOVAKIA:
Ildiko Pathova
Bartokova 2
943 01 Sturovo
Slovakia
T +421 0905710036
E patho@nextra.sk
ZIMBABWE:
Thulisa Khosa
3rd Floor
Travel Plaza
Cnr Jorsiah Chinamora Ave
Mazare St
Avenues
Harare
M +263 913 43251
E thulisakhos@yahoo.co.uk
If you cannot find details of a subject in which you are interested, please contact
City & Guilds Customer Relations, 1 Giltspur Street, London EC1A 9DD United
Kingdom and you will be advised accordingly.
Please see the City & Guilds International Publications List for programme syllabuses
and support materials for each subject listed under Subjects and Awards.
The Institute of Leadership & Management (ILM) is a professional body which aims to
build leadership and management at the individual, team and organisational levels.
ILM provides managers in every sector and at every level with the active support they
need to advance in management. As part of the City & Guilds Group, ILM represents a
strategic initiative to support excellence in leadership and management. ILM has a
network of 2000 accredited Centres in the UK and internationally which are a
combination of private trainers, colleges, universities and companies running in-
house training programmes. These Centres are specialists in delivering our range of
programmes for existing and aspiring team leaders and managers.
Accredited Centres
To become accredited to offer ILM qualifications and awards, training providers are
required to present evidence on how they will meet the criteria for accredited Centres.
The timescale to accreditation depends upon the Centre, and this maybe as little as a
couple of weeks, or if the Centre has considerable amount of development work to
do, then it may take longer.
Membership
ILM is also a Membership body which recognises, represents and rewards members
with an excellent range of benefits, specifically designed to support professional
development.
Syllabus areas:
• Principles of tropical agriculture
• Crop husbandry
• Animal husbandry
Syllabus areas:
• Computer aided draughting and design
• Three-dimensional design
• Customisation and system management
• Auto LISP
• Using AutoCAD AEC in the Built Environment
Syllabus areas:
• Fundamentals of information technology
• Introduction to programming
• Organisations and application of information technology
• Introduction to software applications
• Information processing theory 1
• Programming
• Computer architecture
• Data communications and networks
• Mathematical techniques for computing
• Project: designing, developing and implementing a computer programme
• Information processing theory 2
• Information processing theory 3
• Systems analysis
• Systems design
• Relational database methods
• Business organisations and human resources
• Software engineering
• Marketing
• Microcomputer systems and windows operations
• Word processing
• Database methods
• Spreadsheet methods
• Software applications theory 1
• Advanced word processing
• Advanced database methods
• Advanced spreadsheet methods
• Business communications and IT systems in organisations
• Project: developing and implementing systems
• Software applications theory 2
• Software applications theory 3
Note: The Full Technological Diploma (FTD) is available to those who successfully
complete this programme. Candidates applying for the FTD should
• be at least 21 years of age
• be able to provide a documented period of two years relevant work experience
• hold appropriate Technician Diploma and Advanced Technician Diploma qualifications.
The qualification is based on wide-ranging research into what employers really need,
combining practical tasks with the principles behind them.
It gives you the flexibility to choose topics which really suit your needs, your abilities
and your career objectives.
Employers are looking for people with hands-on skills as well as a good
understanding of underlying theory.
Candidates can choose the level and pathway that best suits their needs and abilities.
Syllabus areas:
There are three standard routes:
1 Computer User
For those who need to improve their skills in using a computer – eg Word
processing, using the internet, powerpoint presentations, using databases.
2 Software Developer
For those wanting to develop or improve skills in programming, software design,
analysis and testing.
3 Systems Support
For those wanting to develop their career in supporting IT systems, from basic
customer support to advanced network management.
Candidates can also study any individual subject from the e-QuaIs suite.
To obtain full syllabus information visit the the e-Quals website at www.e-quals.co.uk
Diploma – suitable for candidates seeking to become more proficient in their trade
and requiring minimum supervision.
Syllabus areas:
• Core skills (principles and practice)
• Basic construction skills (principles and practice)
• Safety
• Materials
• Maths and drawing
• Communications and IT
• Practical skills
• Repair, alteration, restoration, renovation and planned maintenance
• Supervision, management and administration
Method of assessment/examination:
A combination of multiple choice question papers and practical assignments
administered by the centre.
Note: Programme 6161 replaces programmes 5940 / 8230 / 8270 / 8310 / 8320 / 8340
and 8350.
Syllabus areas:
Technician Certificate
• Core skills principles
• Basic construction skills principles
• Construction technician principles
• Core skills practice
• Timber vocations basic skills
• Trowel vocations basic skills
• Painting and decorating basic skills
• Plumbing basic skills
• Refrigeration and air conditioning basic skills
• Electrical installation basic skills
• Construction technician practice 1
Technician Diploma
• Applied scientific techniques
• Drawing and surveying techniques
• Construction techniques
• Environmental science and construction techniques
• Measurement
• Designing for construction
• Construction mathematics
• Structural mechanics
Note: The Full Technological Diploma (FTD) is available to those who successfully
complete the Technician Diploma and Advanced Technician Diploma. Candidates
applying for the FTD should:
• be at least 21 years of age
• be able to provide a documented period of two years relevant work experience
Syllabus areas:
General Principles
• Properties of general concrete
• Reinforced concrete
• Materials
• Testing concrete
• Specification of concrete, design of mixes and quality control
Practical Application
• Testing concrete
• Specification of concrete, design of mixes and quality control
• Concrete production supply and placing
• Joints
• Formwork handling falsework
• Concrete production and supply
• Reinforcement and prestressing stressing
• Compaction and finishing
• Curing
• Roads and floors
• Prestressing-cast products and components
• Organisation and supervision
Aim of programme:
This certificate is intended for people who want to do a creative activity for the first
time. Each certificate has two units enabling them to start using the techniques of
the chosen craft. Candidates can choose from 30 options including textiles,
ceramics, interior decorating, sugar modelling, fashion, flower arranging and
creative computing. Each certificate takes 30 hours to complete.
Syllabus areas:
This programme consists of
• Handbuilt ceramic forms
• Sewing machine techniques
• Decorative effects
• Planning a room
• Sugar modelling
• Confectionery
• Machine knit textiles
• Preserved flowers
• Pressed plant material
• Patchwork and quilting
• Bead needle weaving
• Curtain making
• Enamelling on copper
• Felt making
• Chair caning
• Balloon display
• Hand embroidery
• Fashion wear
• Wood carving
• Drawing and painting
• Machine embroidery
• Stumpwork
• Straw work
• Mural and set painting
• Passesmenterie
• Wood turning
• Flower arranging
• Floristry
• Floral styling
• Canvas work
• Design for craft
Method of assessment:
Practical assignments
Aim of programme:
These are for people who would like to pursue their skills beyond basic level. Each
certificate consists of two units (introduction to design and one craft), chosen from
11 major categories. Candidates will need to produce three original items and the
certificate takes 120 hours to complete.
Syllabus areas:
This programme consists of:
• Design for craft
• Fashion wear
• Decorative effects
• Upholstery
• Embroidery
• Flower arranging
• Soft furnishing
• Sugar decoration
• Lace making
• Patchwork and quilting
• Ceramics
• Machine knit textiles
• Hand knit textiles
• Woodturning
• Curtain making
• Regional bobbin lace making
• Sugar flowers
• Machine embroidery
• Preserved flower arranging
• Millinery
• Picture and frame restoration
• Calligraphy and lettering
• Life drawing
• Upholstery buttoning
• Straw work
• Lingerie
• Pattern cutting
• Tailoring
• Additional soft furnishing techniques
• Cabinet making
• Additional decorative effects
• Papercraft
• Decorative stained glass
• Metalwork
Method of assessment
Practical assignments
Aim of programme:
7823 is an extension of 7822
Syllabus areas:
This programme consists of:
• Design for craft
• Veneering
• Mosaics
• Leatherwork
• Overlock stitching techniques
• Intensive kiln formed glass
• Stone carving
• Creative sketchbooks
• Business for Arts and Crafts
Methods of assessment:
Practical assignments
Aim of programme:
This is for learners who want to develop their skills to a professional level. They will
be expected to make more demanding items as well as developed their skills in
observation, recording and research. They will have the opportunity to explore
new techniques and progress innovative ideas. A design unit plus the craft unit
must be completed.
Syllabus areas:
This programme consists of
• Design for craft
• Fashion wear
• Patchwork and quilting
• Sugar decoration
• Decorative effects
• Hand knit textiles
• Embroidery
• Soft furnishing
• Machine knit textiles
• Upholstery
• Ceramics
• Flower arranging
• Lace making
• Creative Computing
• Decorative stained glass
• Machine embroidery
• Floristry
• Textile decoration
• Life drawing
• Millinery
• Passesmenterie
• Sugar flowers
• Basket making
• Balloon display
• Calligraphy
• China painting
• Felt making
• Jewellery
• Sculpture
• Silversmithing
• Theatre costume
• Watercolour
• Weaving
Method of assessment:
Practical assignments
Aim of programme:
The level 3 Diploma aims to develop leaners’ skills to a highly advanced level. Each
level 3 qualification normally takes two years part time study to complete.
Syllabus areas:
This programme consists of
• Research for Design
• Fashion wear
• Patchwork and quilting
• Sugar Decoration
• Decorative effects
• Hand knit textiles
• Embroidery
• Soft furnishing
• Machine knit textiles
• Upholstery
• Ceramics
• Flower arranging
• Lace making
• Decorative stained glass
• Millinery
• Machine embroidery
• China painting
• Woodcarving
• Wood turning
• Contemporary floral design
• Sugar flowers
• Basket making
• Business for Arts and Crafts
Method of assessment:
Practical assignments
Syllabus areas:
Certificate through to Diploma and Advanced Diploma covering:
Certificate level
• International Tourism principles 1
• Business Aspects of International Tourism 1
• International Tourism practical 1
Diploma level
• International Tourism principles 2
• International Tourism operations 2
• International Tourism practical 2
Method of assessment:
Method of assessment is by multiple choice papers and practical assessments
carried out during the learning programme.
Syllabus areas:
Certificate:
• Health and Safety Practice
Method of assessment:
A practical assessment is carried out during the learning programme.
Method of assessment/examination:
Practical assignments including practical teaching activities conducted by the
centre, and a short structured question paper.
Syllabus areas:
Part 1:
• Understanding of number concepts
• Measurement
• Pictograms, tables and charts
• Concepts of perimeter, area and volume
Part 2:
• Measurement of mass, length, capacity and time
• Formal calculations of perimeter, area and volume
• Pie charts
• Construction
• Simple line graphs
• Percentage, ratio and proportion
• Simple algebra
Part 3:
• Operations on common and decimal fractions
• Percentages, ratio and proportion
• Algebra
Part 4:
• Trigonometry
• Percentage
• Algebra
• ‘Shape and Space’
Method of assessment is by multiple choice papers available in March, May, July and
December and coursework assessment.
Syllabus areas:
• Engineering fundamentals
• Mechanical technology
• Electrical and electronic applications
• Computer aided draughting
• Engineering drawing
• Manufacturing technology, theory and processes
• Resources
• Plant technology, installation and maintenance
• Computer aided communication
• Implementing engineering design
• Mechanical principles
• Electrical and electronic principles
• Engineering plant technology
• Mechatronic systems technology
• Analogue and digital techniques
Method of assessment/examination:
A combination of multiple choice question papers, structured questions and
practical assignments administered by the centre.
Note: The Full Technological Diploma (FTD) is available to those who successfully
complete the Technician Diploma and Advanced Technician Diploma.
The Technician Certificate level provides a solid introduction to the broad range
of existing and emerging technologies that are fundamental to local and global
telecommunications systems. At Technician Diploma level candidates combine
the study of current telecommunications and computer networks. The Technician
Advanced Diploma aims to develop specialised technical skills while developing
candidates’ abilities to relate to colleagues in diverse, interdependent units.
The IVQ levels are based upon a series of core subjects which include:
• high speed synchronous networks
• wireless access. networks
• internet data centres
• TCP and IP applications
• Intelligent Networks (Ins)
Syllabus areas:
• Health & Safety
• Mathematics
• Optical fibre systems
• Data communication
• Switching and routing
• Digital transmission
• Radio systems
• Programming principles
• Telecommunications systems
• Software Engineering
Method of assessment:
Each level consists of both practical assignments carried out during the course plus
an examination held twice a year in May/June and November/December.
Syllabus areas:
Part 1:
• Electronics systems
Part 2:
• Analogue electronics technology
• Digital electronics technology
• Television and radio reception technology
• Control systems technology
Part 3:
• Television reception
• Digital techniques
• Video recording and playback
• Radio and audio systems
• Electronic measurement and control
• Electronic instruments and testing
• Microprocessor computer systems
Method of assessment is by
Part 1:
Multiple choice question papers available in June and December and
project assignments.
Part 2:
Multiple choice question papers and written papers available in June and
December and project assignments.
Part 3:
Written papers available in June and December and centre devised written papers.
Some components are not available in the above examination series. Please check
the International Directory of Examinations and Assessments for availability.
Available at three levels with Theory and Applied routes at each level:
Technician Certificate
• a broad introduction to the theory and practical sides of engineering for a front-
line worker or a person beginning an academic training.
Technician Diploma
• more practice involving a broader range of skills appropriate to a person who may
also supervise, or who is going on to higher education.
Syllabus areas:
• Engineering fundamentals
• Electrical and electronic applications
• Electrical and electronic assignments
• Computer aided communication
• Electrical power
• Electronics
• Advanced electrical principles
• Control systems and applications
• Distribution and utilisation of electrical energy
• Generation and supply of electrical energy
• Micro-electronic circuits and systems
• Electrical plant and equipment
• Advanced mathematics
Multiple choice and short answer question papers plus practical assignments.
Note: The Full Technological Diploma (FTD) is available to those who successfully
complete this programme (or the appropriate mix of 8030 and 8030 (2000)).
The Engineering Council Examination has been designed to provide a flexible route
to meeting the enhanced academic standard for Chartered Engineer registration as
required under SARTOR 1997. The structure permits an individual to study at their
own pace and to take as few or as many papers as they wish each year: there is no
time limit for the completion of any of the three components of this route.
• The Engineering Council Certificate
• The Engineering Council Graduate Diploma
• The Engineering Council Postgraduate Diploma
Further information
Engineering Council Examinations at City & Guilds
1 Giltspur Street
London EC1A 9DD
T +44 (0)20 7294 2658
F +44 (0)20 7294 2416
E ec_enquiries@city-and-guilds.co.uk
Website www.city-and-guilds.co.uk/ecukexams
Syllabus areas:
Certificate level
All hair types –
• Shampoo, condition and dry hair
• Contribute to reception duties
• Contribute to the development of effective working relationships
• Support health and safety in the salon
• Observe technical services
Afro-Caribbean only –
• Contribute to the perming, relaxing and colouring processes
Diploma level
All hair types –
• Advise and consult with clients
• Shampoo and condition hair and scalp
• Fulfil salon reception duties
• Develop and maintain effective teamwork and relationships
• Support the health, safety and security of the salon environment
• Cut hair using basic techniques
Afro-Caribbean only –
• Style hair using drying and setting techniques
• Perm, relax and neutralise hair
• Change hair colour using basic techniques
Afro-Caribbean only –
• Perm hair using a variety of techniques
• Set and dress hair to achieve a variety of looks
Method of assessment:
Each level has practical and written assessments.
Certificate – written papers in June and December
Diploma – written papers in June and December
Advanced Diploma – written papers in June.
Syllabus areas:
Certificate level
• Contribute to reception duties
• Contribute to the development of effective working relationships
• Support health and safety in the salon
• Skin test prior to treatments
• Assist the therapist with treatments
• Observe technical services
Diploma level
• Advise and consult with clients
• Enhance facial appearance using make-up techniques
• Improve facial skin condition
• Enhance the appearance of eyebrows and eyelashes
• Remove and lighten hair using temporary methods
• Improve the appearance and condition of nails and adjacent skin
• Fulfil salon reception duties
• Develop and maintain effective teamwork and relationships
• Support the health, safety and security of the salon environment
Syllabus areas:
Certificate:
• Safety and hygiene at work
• Food preparation methods
• Cooking methods
• Basic pastry techniques
• Storage and care of materials
• Cost control
Diploma:
• Safety at work
• Food hygiene
• Kitchen maintenance and design
• Budgeting, costing and control
• Nutrition and dietetics
• Menu planning
• Preparation, cooking and service (of a range of food types)
Diploma in Patisserie:
• Safety and hygiene at work
• Kitchen maintenance and design
• Budgets, costings and control
• Preparation and baking of a range of patisserie dishes
Advanced Diploma:
• Hygiene operations and supervision
• Staff organisation
• Product development
• Cultural dimensions of food
• Costing, budgets and control
• Materials management
• Production systems, planning and organisation
• Food art and presentation
• Quality assurance of products and services
• Menu policy and planning
• Cuisine and/or patisserie studies: advanced techniques
Diploma:
Multiple choice question paper available in June and December.
On going practical assessment administered by centre.
Advanced Diploma:
Written papers available in June and December.
Set practical assignments to be submitted in portfolio by completion of programme.
Syllabus areas:
Certificate:
• Safety and hygiene at work
• Security at work
• Personal skills
• Menu knowledge
• General billing procedures
• Pre-service procedures
• Providing a table service
• Providing a beverage service
Diploma:
• Safety and hygiene at work
• Security at work
• Personal skills and attributes
• Customer care
• Product knowledge
• Billing and checking procedures
• General pre-service procedures
• Providing a table service
• Providing a range of food and beverage services
Advanced Diploma:
• Safe and hygienic working practises
• Customer services
• Planning, organisation and evaluation of work
• Cash and carry equivalents control
• Sales development
• Resources development
• Provision and training of personnel
• Cleaning programmes, furnishing and decorative order
• Service of a range of dishes and beverages
Diploma:
Multiple choice question paper available in June and December.
On going practical assessment administered by centre.
Advanced Diploma:
Written papers available in June.
On going practical assessment administered by centre.
Syllabus areas:
Certificate through Diploma to Advanced Diploma covering:
• Security practises
• Customer care
• Personal presentation
• Safe practises
• Fire safety and prevention
• General reception procedures
• General front office procedures
• Advance reservation procedures
• Guest accounting procedures
• Selling and marketing techniques
Method of assessment:
Certificate:
Multiple choice papers available in June and December.
On going practical assessments administered by centre.
Diploma:
Multiple choice papers available in June and December.
On going practical assessment administered by centre.
Advanced Diploma:
Written papers available in June.
Syllabus areas:
• Security at work and safety practices
• Customer care
• Personal skills
• Safety at work
• Fire prevention and safety
Certificate:
• Cleaning procedures
• Organisation of cleaning
• Design, decor and furnishings
• Care of textiles
Diploma:
• Types of accommodation service
• Planning and organising the housekeeping service
• Principles of design, decor and furnishings
• Control in the accommodation environment
Advanced Diploma:
• Range of accommodation service
• Staffing the service
• Quality control
• Financial control
• Design aspects
Diploma:
Multiple choice question papers available in June and December.
On going practical assessment administered by centre.
Advanced Diploma:
Written papers available in June.
On going practical assessment administered by centre.
Syllabus areas:
• Competence in observing safe practices
• Competence in programme production
• Competence in vision operations
• Competence in audio operations
• Competence in video recorder operations
• Competence in TV presentation skills
• Competence in TV and reception
• Competence in TV graphics and design
• Background studies
Syllabus areas:
• Media industries: organisation
• Researching and recording information
• Journalism: news and magazine, radio, television, photojournalism
• Sound recording
• Desk top publishing
• Print layout
Aim of programme:
This programme is suitable for trainees or adults working as process operators
across a range of industries. It is equally suitable for candidates attending in-house
company courses, studying at colleges of further education, or studying by open
learning methods.
Syllabus areas:
Part 1:
• Process science and process calculations
• Industrial studies, safety and communication
• Instrumentation and control
• Plant and plant services
• Materials processing – solids
• Materials processing – liquids/gases
• Special processes
Part 2:
• Industrial studies, communication, health and safety
• Process chemistry and calculations
• Process control systems and fault diagnosis
• Fluid flow, transfer and mixing solids/fluids
• Heating and cooling technology
• Special processes
• Distillation
• Drying and calcining
• Evaporation
• Crystallisation
• Separation of insoluble solids from liquids
• Separation of immiscible liquids
• Size reduction
• Separation and classification of solids
• Aggregation
• Compressors and compression technology
• Gas treatment
Part 3:
• Safety
• Science chemistry
• Product development
• Environmental control
• Programmed control
• Quality control
• Special processes
• Industrial studies
Method of assessment:
Part 1:
Multiple choice papers and practicals, available at any time.
Part 2:
Written papers available March, June, October and December, coursework practicals
and 2 hour centre devised written papers.
Part 3:
Written papers available in June and December and 2 hour centre devised
written paper.
Syllabus areas:
• Hygiene, health and safety
• Wheat and the screenroom
• Mill processes and performance
• Product handling, storage and distribution
• Flour
• Power and automation
• Flour milling management
This sheme is being withdrawn in 2005. Please see agent/branch for details.
Syllabus areas:
Part 1:
• Process science and calculations
• Industrial studies, safety and communications
• process equipment
• Instrumentation
• Plant services
• Special processes
Part 2:
• Solids
• Sedimentation
• Evaporation
• Distillation
Part 3:
• Programmed control
• Product development and process and performance
• Quality performance
• Environmental control
• Process safety
• Process science
Syllabus areas:
At certificate level the candidate will learn the underpinning knowledge relevant to
any engineer.
Subjects include –
• Maths and drawing, science
• Safety at work
• Materials
• Using hand and machine tools
• Measuring and marking out
• Fastening and joining
Written examinations for each level will be available twice a year, in June and December
The Certificate level provides a broad introduction to the theory and practical sides
of retailing for a person working in a store selling goods to customers.
The Diploma provides more practice involving a broader range of skills appropriate
to a person who may also supervise other people.
Syllabus areas:
• Customer contact
• Product knowledge and handling
• Handling customer payments
• Product display
• Security
• Rights and responsibilities (safety)
• Stock control
• Health, safety and law
• Communication and information technology
Method of assessment/examination:
A combination of multiple choice question papers and practical assignments
administered by the centre.
Syllabus areas:
Certificate:
• Understanding the activities of marketing and sales
• Building business relationships
• Effective planning skills
• Using and improving business information
• Customer communication and selling
Method of assessment:
Each unit will be assessed through an assignment requiring that the concepts and
techniques are applied. There is a synoptic exam based assessment for the
certificate as a whole, based upon a 11⁄2 hour examination
Syllabus areas:
Technical Communication Techniques
Problems of communication
Material of communication
Media for conveying communication
Preparing and presenting information
Technical Authorship
Role of technical author
Planning and executing assignments
Preparation of drafts
Editing
Reproduction & finishing processes
Method of assessment:
Part 1: Written paper available in December and May, and by a project.
Part 2: Written papers available in June.
Syllabus areas:
Part 1:
• Function of quality assurance
• Setting and using purchase and manufacturing specifications
• Inspecting and testing
• Sampling inspection
• Preventing and interpreting frequency
• Distributions and quality control check
• Operating quality control systems
Part 2:
• Costing
• Designing quality control systems
• Sampling inspection
• Analysing frequency distributions
• Managing quality assurance systems
• Use of computers for control of quality
• Evaluating and predicting reliability
• Designing quality control checks
Method of assessment:
Part 1: Written paper available in June and December.
Part 2: Written paper available in June and December.
In this context it is intended that the syllabus should include appropriate examples of
aspects of cleaning in all types of buildings and organisations and from the
candidate’s own work experience.
In this context it is intended that the syllabus should include appropriate examples of
all aspects of cleaning in all type of buildings and organisations and from the
candidate’s own work experience.
Aim of programme:
This programme covers craft skills required by many sectors of the clothing and
knitting industry. Successful candidates are employed in the areas of machining,
pattern cutting, sample cutting and making, using traditional craft tailoring methods.
Syllabus areas:
• The clothing industry
• Material selection and identification
• Design
• Pattern cutting
• Cutting
• Garment making
• Sample development
• Production
Method of assessment:
Written paper available in May, June and December, coursework assessment and 2
hour centre devised written paper.
Syllabus areas:
• Vehicle technology
• Systems technology
• Mathematics
• Vehicle science
• Communication studies
• Electronic systems
• Management principles
• Management systems
• Financial principles
• Legal principles
• Information technology
Methods of assessment/examination:
A combination of multiple choice question papers or short structured questions and
practical assignments administered by the centre.
The Full Technological Diploma (FTD) is available to those who successfully complete
this programme.
Syllabus areas:
Part 1:
• Industrial studies
• Observing safe practices
• Moving loads
• Interpreting drawings, specification and data
• Measurement and dimensional control
• Assembly and dismantling
• Forming and joining
• Bench fitting
• Scheduled servicing of engines
• Plant transmission systems
• Wheeled plant steering systems
• Braking systems
• Plant suspension systems
• Plant hydraulic systems
• Plant pneumatic systems
• Wheels and tyres
• Plant electrical systems
• Servicing light construction plant
• Servicing heavy construction plant
• Servicing lifting equipment
Part 2:
• Welding
• Fabrication
• Paint finishes
• Transmission
• Brakes
• Suspensions
• Tyres and tracks
• Hydraulic systems
• Pneumatic systems
• Lifting equipment
• Electrical systems
Method of assessment:
Part 1:
Multiple choice available in June and coursework assessment.
Part 2:
Multiple choice question paper, written paper available in March and June and
coursework assessment.
Part 3:
Written paper available in June and July and coursework assessment.
Aim of programme:
We have revised and updated the syllabus to reflect changes in technology and
workplace requirements.
The aim of the examination is to test the candidate’s ability to apply the concepts of
desktop publishing and display skills. The award tests candidate’s abilities to use the
software to produce single sheet leaflets, multi-page, multi-column documents with
a combination of text and graphics, utilising software design features. Quark Express
and Adobe Photoshop are often used for the examinations, which are offered over
two levels.
Who is it for?
The level 1 examination is designed for candidates seeking a first qualification following
a short intensive course or as part of a wider area of study such as media, information
technology, business design or general studies. The level 2 award is designed for those
studying courses involving the production and publication of information. The
candidate should have a working knowledge of computer systems and disk
management, and would benefit from the ability to use word processing skills.
Who is it for?
The examination is aimed at those students who are training to be keyboard
operators rather than typists eg administration officers, database operators, call
centre operators, etc. The examination can be taken on a computer keyboard or on a
typewriter. Emphasis is therefore placed on the efficient use of the supplementary
keys in addition to the alphabet keys.
Who is it for?
The Data Processing examinations target those seeking first qualifications in the
practical use of database software. This evaluates candidate’s abilities to create,
maintain and operate databases applied to business applications, including general
customer services, personnel and stock record keeping on computers. The award is
open to those with some experience in using database software seeking to widen
their competencies.
Who is it for?
These awards are for candidates requiring a qualification which equips them with
spreadsheet processing skills. The syllabus will also be of value to professionals who
use spreadsheets and want to extend and gain recognition for their skills.
The awards cover three levels, Essential, Intermediate and Advanced. The Essential
level is useful for students in secondary education, other young people seeking
employment, and adults wishing to update their skills. The Intermediate level caters
for candidates seeking employment as administrative assistants. The Advanced level
is aimed at candidates seeking employment where a high level of skill in spreadsheet
processing is required whilst working independently.
Who is it for?
Level 1 is aimed at candidates with no previous experience who wish to develop
competence in the use of e-mail and Internet in a commercial context. Level 2 is for
candidates who wish to extend their skills and knowledge.
Method of assessment
Assessment is via an externally assessed timed examination. Level 1 is a 1 hour
exam, Level 2 is 11⁄2 hours.
Who is it for?
This qualification is ideal for the candidate who needs to prepare and edit
presentations using both text and graphics presentational software to a given
specification and professional standard. Candidates should have a good command
of the English language and be capable of working with limited supervision.
Who is it for?
The awards cover four levels: Essential, Intermediate, Advanced and Professional.
The Essential level targets candidates seeking a first qualification in word processing.
The Intermediate award is for those with a good knowledge of the English language,
office systems and displaying business documents, who are aiming for employment
as word-processor operators with limited supervision. For the Advanced level,
candidates should be capable of using the full range of word-processing functions,
working without supervision and showing initiative in interpreting tasks.
The Professional level award is for those who want a certification of superior-level
operating skills in terms of accuracy layout, presentation, and production rate.
Candidates should have a good knowledge of English, numerical skills and current
business practice, and be able to carry out non-routine tasks unsupervised.
Who is it for?
It is appropriate for those who wish to develop skills to function competently in a
broad range of business situations. Those aspiring to administrative and managerial
roles and who need to cultivate the ability to understand and interact effectively
would gain from this award.
Who is it for?
Level 1 is aimed at those who have worked, or intend to work in clerical roles, while
Level 2 targets those who are working, or who plan to work, in business
environments worldwide, having completed foundation courses and wishing to
further develop their skills.
Who is it for?
This programme is aimed at anyone who needs to take down dictation, including
secretaries and Pas, and people training to be journalists and reporters.
Method of assessment
The examination consists of two passages of dictation, either two business letters or
a letter ad a memorandum. Following the dictation, candidates have eight minutes
to read through their shorthand notes and transfer the information onto a typewriter
or computer. On all levels/speeds, English dictionaries and/or shorthand dictionaries
and Spellcheck may be used.
Typewriting (8972)
Aim of programme
This programme aims to test a candidate’s ability to demonstrate practical skills and
ability in producing a range of texts via a keyboard in a given time
Who is it for?
This programme is aimed at people who want or need to develop their skills in using
a keyboard to produce a variety of texts accurately and efficiently.
Method of assessment
Typewriting examinations are available at three levels: Elementary, Intermediate and
Advanced. They are free-standing single subjects at each level , and each level has its
own certification. At all levels, the examinations take the form of output tests, in
which the candidate is required to show how much they can produce in a given time.
Elementary – 11⁄2 hour examination consisting of 5 exercises
Intermediate – 2 hour examination plus 5 minutes reading time
Advanced – 21⁄2 hour examination plus 10 minutes reading time
Accounting (8950)
Aim of programme:
The accounting award tests a variety of skills from interpreting financial transactions
to making routine decisions with minimal supervision. Also assessed are the effects
of ownership changes on organisations’ capital structures. This award is available at
Level 3. Level 4 was withdrawn in September 2004.
Who is it for?
The Level 3 certificate is designed for those who require certification at technician
level, aspire to become section leaders, senior book-keepers or secretaries, or
specialise in cost and management accounting.
Who is it for?
The examination is aimed at people seeking a first qualification in book-keeping and
accounts. Candidates who are successful at Level 1 would be qualified to fulfil a
junior role in an accounts office. Level 2 candidates will be competent to fulfil a wide
range of routine functions in an accounts office and the examination would provide a
degree of specialisation within a broad course of study in business and finance.
Who is it for?
Aimed at people with no formal arithmetic/numeracy qualification, seeking to obtain a
first qualification and a foundation on which to develop their skills. Level 2 allows the
candidates to further develop the skills acquired at Level 1 for use in employment, to
deal with general numerical calculations.
Who is it for?
The Level 1 examination is aimed at the person seeking a first qualification in the
practical use of computerised accounts. This will be a valuable certificate to
compliment Book-keeping and Accounts Level 1. Potential candidates should have
an adequate understanding of the terms used in basic book-keeping. For the Level 2
examination, is suitable for those: seeking certification of broad experience and
wanting to extend their skills or needing to compliment Book-keeping and Accounts
Level 2 study and aspiring to work in computerised accounts.
Level 3 is a new award aimed at candidates with substantial experience at the lower
levels and who wish to obtain a professional qualification reflecting their skills and
experience in Computerised Accounts
Who is it for?
Designed to meet the needs of those who aim to acquire a basic knowledge of
accounting, or who wish to broaden their knowledge to include cost and management
accounting. This course is also suitable for those working as specialist clerks in
industry and those taking on their first supervisory or management responsibility.
Who is it for?
ACE is aimed at:
• newcomers to the profession who want an initial English language teaching
qualification
• existing English language teachers who need to upgrade their skills and qualifications
• teachers who want to move into English teaching
Aim of programme:
Our English examinations offer a communicative approach to testing reading,
writing, and listening skills at five levels from Basic to Advanced. The examinations
have a variety of tasks, assessing skills such as identifying and responding to key
information, completing notes, responding to messages, and writing letters.
Who is it for?
The ESOL examinations are ideal for students studying English as a foreign or second
language who require certification of their ability to use English for general
purposes.
Aim of programme:
These awards develop confidence and proficiency in spoken English, boosting the
specific language and skills required for successful communication. They are ideal
for those requiring a quality qualification that is recognised by employers,
educational institutions and professional bodies worldwide.
Who is it for?
The International examinations are suitable for students who are seeking certification
for their ability to speak English for general purposes. Learners can be assured that they
have a relevant qualification to help progress their careers or personal development,
while training providers can offer flexible qualifications to suit a range of abilities and
interests. They can also combine the award with the International SESOL exam to
demonstrate their proficiency in all four language skills (speaking, listening, reading and
writing). The qualifications are fully supported and easy to administer.
Aim of programme:
The awards develop confidence and proficiency in spoken English, boosting the
specific language and skills required for successful communication. They are ideal
for those requiring a quality qualification that is recognised by employers,
educational institutions and professional bodies worldwide.
Who is it for?
The International examinations are suitable for students who are seeking certification
for their ability to speak English for general purposes. The flexibility of certifying
spoken English independently allows candidates who have a reasonable level of only
spoken English the opportunity to have this recognised without requiring an
equivalent proficiency in the written language. Learners can be assured that they
have a relevant qualification to help progress their careers or personal development,
while training providers can offer flexible qualifications to suit a range of abilities and
interests. They can also combine the award with the International ESOL exam to
demonstrate their proficiency in all four language skills (speaking, listening, reading
and writing). The qualifications are fully supported and easy to administer.
Aim of programme:
Spoken ESOL (SESOL) is a separate range of examinations, available at five levels,
that test students’ speaking skills. SESOL is designed to parallel the written ESOL
examinations and focuses on the types of English that students need to be able to
use in everyday life. The Spoken ESOL examination consists of a one-to-one interview
which will be recorded on a cassette tape and sent to City & Guilds Pitman
Qualifications for detailed independent marking by an external examiner.
Who is it for?
The SESOL examinations are suitable for students, irrespective of their first language
and of the course material used, who are seeking certification for their ability to
speak English for general purposes.
Who is it for?
The SET for Business is ideal for people who need to speak English for their work,
doing business in the international sphere or working in a global company.
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