Professional Documents
Culture Documents
PROJECT REPORT
ON
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TABLE OF CONTENT
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PREFACE
TCI has a satisfied client base of 150,000, which includes the top
500 Indian companies. TCI's strength lies in its people. A dedicated
team of 4000 employees ensures that the company stays ahead,
meeting all challenges, achieving the goals while being guided by the
MISSION as laid down by the organization. Meeting the company's
commitment towards excellence in every sphere of its activity.
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Due to the usefulness and importance of the transport
corporation of India it is necessary to understand it.
ACKNOWLEDGEMENT
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INTRODUCTION TO TRANSPORT
INDUSTRY
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through Road Transport Corporations. Bus depots are the key center to
organize the planning, operation and maintenance of bus services.
Location and sizing problems do exist both in urban and rural areas.
Significance of Transportation
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services in the economy.
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those goods that could not be produced in the immediate
vicinity.
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developmental plan. The second Plan was more forthright in stressing
the need for transport development when it stated: "An efficient and
well developed system of transport and communication is vital to the
success of a plan of economic development which lays stress on rapid
industrializations." The theme has run throughout all the plans
development. The share of the transport sector has increased over the
years, from a mere 1.9 per cent in 1950-51 to about 4.5 per cent in
1994-95.
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INTRODUCTION TO ROAD TRANSPORT
CORPORATIONS IN INDIA
We have taken four road transport corporation for the study and
they are Gujarat, Rajasthan, Delhi and Uttar Pradesh.
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Gujarat State Road Transport Corporation (GSRTC) is a
passenger transport organisation providing bus services both within
Gujarat and neighbouring states.
16 Divisions
132 Depots
226 bus stations
1,554 pick up stands
8,500 buses
Computerization in GSRTC
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The following are computerised
o Employ P.F & Family Pension
o Pay bill System
o Ticket Inventory System
o Laboratory Test Reports Analysing System
o Inventory Management System
Computer Training
Periodical training programmes are arranged for imparting basic
computer training to the officers/employees working in different
departments of central office, Central Workshop and divisions. In
addition to this, personnel of the Corporation are deputed from time to
time for attending special courses on computer application conducted
by Central Institute of Road Transport (CIRT), Pune.
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DELHI ROAD TRANSPORT CORPORATION
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DTC which was functioning under the administrative control of
Govt. of India was finally taken over by Govt. of NCT, Delhi on
05.08.96.
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RSRTC is operating regular air-conditioned and super deluxe
buses between Jaipur and Delhi. To keep impeccable safety standard
RSRTC maintains a high turn over of buses. Not keeping a bus in
service on average for more than seven years. RSRTC is also socially
conscious and affords concessional rates to senior citizens, physically
challenged persons and relatives of soldiers who died in war.
OBJECTIVES: -
With these objective RSRTC has been providing services not only
on notified routes but also on sub non-nationalized routes for the
convenience of the public. Inter State Services were also being
extended to the neighboring States for a coordinated transport service
system.
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Faster communication of information
Reduction of passenger's waiting time
Better inventory control
Standardization and simplification
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Unix System Cobol
Network systems Fox base
DOS/Windows/Linux Fox pro
Computerized Vehicle Testing Visual Basic , SQL Server
Equipment
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UTTAR PRADESH STATE ROAD TRANSPORT
CORPORATION
MISSION: -
ENDEAVOUR: -
THEIR APPEAL: -
NEWS: -
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UPSRTC turns around to profit in 2004 - 05. (Net Profit of Rs. 3
crore)
BRIEF HISTORY
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thousand kilometers of road length at an average route length of 109
kilometers. The corporation's earned kilometers operated at that time
were 228.8 million kilometers. While the total number of passengers
carried by its buses totaled 251.3 million.
The end of the VI five year plan saw a further increase in all
operational parameters being achieved by the corporation. With the
increase in fleet strength of 6198 buses, the earned kilometers of the
corporation rose to 427.7 million kilometers.
During the VIII five year plan 2722 buses were replaced with new
buses however 3142 buses were auctioned.
During the IX five year plan 2427 buses were replaced and
3785 buses were auctioned, In the annual plan (2003-04) the
corporation has planned to replace 1000 buses. The plan proposes an
investment of Rs. 1150.50 million on the purchase and fabrication of
new buses and on renovation of old road worthy buses & Rs. 307.7
million on additional passenger amenities for its passengers &
modernization of its workshops, procurement of new tools &
equipment and computerization.
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2003, 1167 private buses were being operated under this scheme.
The Corporation has also commenced the operation of AC Buses
(HIMANI & SHEETAL) and non stop inter city services (PAWAN).
INFRASTRUCTURE
Each region has been further divided into operational units called
depots. The total number of depots in the corporation is 98, including
car-section. Each depot has a depot workshop attached to it to provide
supportive maintenance facilities.
Region
No. of Depots
1 Agra 6
2 Aligarh 7
3 Moradabad 5
4 Ghaziabad 6
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5 Meerut 8
6 Etawah 5
7 Kanpur 6
8 Jhansi 6
9 Lucknow 9
10 Bareilly 6
11 Allahabad 7
12 Azamgarh 7
13 Gorakhpur 6
TOTAL 97
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Road Safety Week
DTC has deployed about 3105 CNG buses for the city/NCR
service. There are about 814 routes, out of these routes DTC buses are
plying on 750 routes on Delhi Roads. The fares of different category of
services are given hereunder: -
a ORDINARY
) SERVICE
) a. 1 - 4 Kms. Rs. 2/-
) b. 4 - 8 Kms. Rs. 5/-
) c. 8 - 12 Kms. Rs. 7/
) d. 12 - onwards Rs.10/
-
b LIMITED SERVICES Rs.10/
) -
c NIGHT SERVICES Rs.10/
) -
d GREEN LINE Rs.10/
) SERVICES -
e RAILWAY SPL. Rs.10/
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) SERVICE -
f) PALAM COACH E
SERVICES
) 1. Adult Rs.50/
-
) 2. Child/Luggage Rs.25/
-
DTC daily operates Sight Seeing Tours from Scandia House. The
fare of Delhi Darshan Service is Rs.100/-. The Delhi Darshan ticket of
Rs. 100/- will be valid in all city services on the pattern of DTC Green
Card. Children between the age of 5 - 12 years will be charged half
ticket i.e. Rs. 50/-. The detailed tour programme is given as follows:
DTC issues Green Card daily which is valid for traveling in all DTC
City bus services except Palam Coach & Tourist services through out
the day. The fare is Rs. 25/- only.
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DTC passes:
• Photo ID card shall be valid for one year for general public and 5
months for students.
• Bus Pass shall be valid in conjunction with the Photo ID card only.
• Service charge of Rs.10/- shall be payable for issuing the Photo
ID card.
• Service charge of Rs.2/- shall be payable by the students for
each new/renewal of Bus Pass.
• Service charge of Rs.7 shall be payable by general public for
each new/renewal of Bus Pass.
• Bus Pass shall be issued for 1-2-3-4-5 months as per choice of
the applicant in place of the present system of monthly/quarterly
issue of the Bus Passes.
• No security deposit shall be payable. No requirement of carrying
photograph with application.
• Bus Passes can be renewed during the last 5 days of the expiry
of Bus Pass failing which the Pass-holders shall pay Rs. 10/-
towards reactivation charges.
• No change in existing Bus Pass fare structure.
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DTC Bus Pass
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These passes shall be valid for performing unlimited journeys
within National Capital Territory of Delhi on All Route DTC buses
excluding Palam Coach and Tourist Services in addition to and fro
journey to the satellite town route buses mentioned o the bus pass e.g.
bus pass for Delhi to Gurgaon shall be valid for performing unlimited
journeys within NCT of Delhi and to and fro journey for Gurgaon only.
Pass Sections
S.NO S.NO
LOCATION LOCATION
. .
1. Scindia House 19. Red Fort
2. Central Secretariat 20. Delhi Gate
3. Sarojani Nagar Depot 21. Jheel (Manual)
4. Hous Khas 22. Shahdara Terminal (New)
5. Mehrouli 23. Nand Nagri Depot
6. Nehru Place 24. Noida Sector -32.
7. Kashmere Gate 25. Karol Bagh Terminal
8. Timar Pur 26. Shadipur Depot
9. Azad Pur Terminal 27. J.N.U.
10. Wazir Pur Depot-I 28. Uttam Nagar Terminal
11. Mangol Puri 'S' Block 29. Lajpat Nagar.
Delhi University South
12. 30. Hari Nagar Depot-I
Campus
13. Hasan Pur Depot 31. Najaf Garh Terminal
14. Raja Garden Terminal 32. Bawana Depot
Swami Shradha Nand College,
15. Jamia Millia Islamia Univ. 33.
Alipur
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16. Peeragarhi Depot 34. Delhi University (North Campus)
17. Seema Puri Depot -2 35. Shahbad Dairy
18. East Vinod Nagar Depot
For obtaining the DTC Bus Pass, prescribed form priced at Re. 1/-
for manual passes and Free for Computerized passes is to be filled-up
which is available at all the 37 respective manual and computerized
pass sections mentioned above. The following documents are required
for different categories:
FREE PASSES
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issued by Bank, from where drawing the Pension.
h) INTERNATIONAL AWARDEES
DTC Parking
In order to mitigate the difficulties faced by the public, DTC has taken
the initiative to provide parking facilities at its 34 Depots and 14
Terminals at very reasonable charge w.e.f. 19.4.2004.
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RAJASTHAN STATE ROAD TRANSPORT CORPORATION
RSRTC operate its services under RTC and MV Act provisions and
there by ensure safe and secured journey.
RSRTC ensure punctual and time bound services.
For the safety and security all the passengers traveling are
covered under insurance.
RSRTC offers a coordinated and integrated transport system
incorporating village travelers– long distance travelers and inter
state passengers.
Enhanced public conveyance through online ticketing facility
from 20 kiosks in Jaipur city.
Onward and return ticket facility.
Offers free travel facility to section of passengers under social
obligation.
RSRTC deluxe and Air Conditioned services provide the best
quality traveling condition available in the country.
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DIFFERENT BUS SERVICES
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Inter State services were made available by RSRTC to the
neighboring States of Delhi, Haryana, Uttar Pradesh, Punjab,
Chandigarh, Madhya Pradesh, Gujarat, Maharashtra, Uttranchal,
Himachal Pradesh and Jammu & Kashmir.
Ordinary services: -
CTS services: -
Mela services: -
For catering the services for the social and religious gathering,
RSRTC operates special Mela Services.
On contract services: -
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UTTAR PRADESH STATE ROAD TRANSPORT
CORPORATION
Concept: - Buses of the willing private operators are hired through the
tendering process for the specific routes on which the requirement
exists. The owner is then provided with the operation's schedule and is
expected to make available the bus (in proper condition & cleanliness
as per the agreement) alongwith the driver. The corporation provides
its conductor, ticket & stationary, bus station and other services for its
operations. The payment is made on the basis of the kilometers
covered, route category and bus type as per the schedule given below:
-
Route Category
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1 Mini Bus (22 - 27 seats) . . . . .
. - Plains 4.41 4.51 4.61 4.71 .
. - Hills 5.65 5.75 5.85 5.95 .
2 2 Mini Bus (More than 28 seats) . . . . .
. - Plains 5.05 5.20 5.35 5.55 6.35
. - Hills 6.50 6.50 6.50 6.50 6.50
3 Ordinary Big Buses 7.30 7.50 7.75 8.00 9.00
4 Express Buses 7.97 7.97 7.97 7.97 7.97
5 Semi-Deluxe Buses 8.47 8.47 8.47 8.47 8.47
6 Deluxe Buses 8.47 8.47 8.47 8.47 8.47
Air-Conditioned Big Buses (Ordinary/ Deluxe -
7 13.15 13.15 13.15 13.15 13.15
Plains)
Air-Conditioned Mini Buses (Ordinary/ Deluxe
8 8.78 8.78 8.78 8.78 8.78
- Plains)
CHARTERED BUS
• The fare rate for hiring a Corporation bus on contract basis is Rs.
20.08/km. In which Rs. 3.48 charges as extra tax and Rs. 16.60
per km. is Corporation's fare (for a minimum of 400 kms of
distance per day.)
The following arrangements have been made for hiring a bus for
marriages and other social ceremonies only :
• Booking of buses done only for 24 hrs. from 5.00 a.m. of date of
booking till next day 5.00 a.m.
• Limits for minimum km covered is 250 kms instead of 400 kms in
the month of April, May and June and for rest of the month it is
200 kms instead of 350 kms.
• The rate of booking is Rs. 16.72/km and taxes will be charged
extra.
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• For the above purpose only those buses made available who
have age of more than 4.00 lakh kms and have bus utilisation is
245 kms/bus/day and Load factor 65% or less.
Fare Structure
Ordinary Services:
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Express Services:
For Express Services the fare structure will be remain same as shown
above for ordinary services plus the following additional fares namely,
For Gurjar Nagri bus services the fare structure will be remain same as
shown above for ordinary services plus the following additional fares
namely,
City Services
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1. Rs.2.00 per passenger per stage of 2 Kms. or part thereof for first
stage.
2. Thereafter Re.1/-per passenger per stage or part thereof from 2
stage to 9 stages.
3. Thereafter Re.1/- per passenger per every three stage or part
thereof beyond 9 stage.
4. In addition to fare calculated above Rs. 2.00 shall be chargeable
in Ahmedabad-Gandhinagar Point Services and Rs. 1.00 shall be
chargeable in Gandhinagar city point services.
Explanation
CONCESSION BY RSRTCs
SOCIAL OBLIGATIONS
Journalist FREE
Blind FREE
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Freedom Fighter & Attendant FREE
Widows of Freedom Fighter FREE
War Widows & Dependent FREE
Tribal Girls Students (class I To FREE
VIII)
Mentally Retarded with companion 50%
Physically Challenged & Leprosy 75%
Cancer,Thelesimia Patient with 75%
companion
Deaf & Dumb 75%
Student 50%
Sr. CITIZEN, WHOSE AGE IS 65 OR 30%
ABOVE.
CONCESSIONS
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facilities on it's buses to various categories of citizens. The
concessions/free travel applicable to different category of citizens are
shown below.
A: CHILDREN
CATEGORY CONCESSION
UPTO 5 YEARS OF AGE FREE TRAVEL
MORE THAN 5 YEARS BUT UPTO 12 YEARS 50% OF FARE
TRAVEL CONCESSIONS
1: DISTINGUISHED CITIZENS
Citizens of the state who have been decorated with bravery awards are
permitted to travel free of charge in corporations buses. The extra
charges and the taxes other than the fare of the buses are to be only
paid by them.
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i. Those who are totally blind or are partially blind (According to
the definition of physically handicapped public act 1995)
ii. Those who are dumb, deaf or both (According to the definition of
physically handicapped public act 1995)
iii. Those whose one arm or leg or both are amputated.
iv. Those whose one hand and one leg or both hands or both legs
are handicapped (paralyzed)
v. Those who are mentally retarded or challenged (According to the
definition of physically handicapped public act 1995)
vi. Leprosy free physically handicapped.
AWARDS TO GSRTCs
GSRTC has received a number of national awards for its
performance. The awards include its performance in various fields like
productivity fuel conservation etc.
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Indian Oil Corporation (IOC) award for the best diesel
conservation for Junagadh division, 1997-98.
2003-04
Sr.No. Item A.P. Gujarat Karnataka Maharashtra M.P. U.P. Haryana
1 Average No. of
Buses 19012 8963 4396 16121 1690 7394 3334
Ion Road Fleet % 99.32 86.23 95.29 94.16 88.17 93.44 96.37
2 Age of Fleet
(yrs.) 6.01 4.41 5.87 9.58 5.06 3.69
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Overaged Buses
% 43.67 7.30 15.34 46.50 43.20 4.00
4 Earned Kms.
(lakhs) 22666 10126 5622 17652 1351 7483 3984
Vehicle
utilisation
(kms/bus/day) 326 309 349 299 219 275 327
Fuel Average
(kmpl) 5.37 5.24 5.25 4.81 4.03 4.88 4.68
5 No. of
Employees 119219 54523 23626 102464 10665 37747 18972
Staff per Bus 6.27 6.08 5.37 6.36 6.31 5.82 5.69
Employee
Productivity
(kms/empl/day) 51.95 50.74 65.01 47.07 34.62 49.04 57.38
6 Load Factor % 60 57 74 45 62 58 71
7 No. of
Passengers
(Lakhs) 9125 9967 6168 20705 571 3622 3968
Passengers /
bus / day 480 304 383 351 92 134 325
8 Total Income
(lakhs) 289566 124451 77319 268819 18000 81692 61040
Total
Expenditure
(lakhs) 292958 151269 74698 291393 22500 85365 67391
Profit / Loss
(lakhs) -3392 -26818 2622 -22574 -4500 -3673 -6352
9 Income per Km. 1278 1229 1375 1523 1332 1092 1532
Expenditure per
Km. 1293 1494 1329 1651 1665 1141 1692
Profit / Loss per
Km. -15 -265 47 -128 -333 -49 -160
10 Income per
bus/day 4161 3794 4806 4556 2910 3019 5002
Expenditure per
bus/day 4210 4611 4643 4939 3638 3154 5523
Profit / Loss per
bus/day -49 -818 163 -383 -728 -135 -521
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THEORITICAL ASPECTS OF STUDY
STRENGTHS:
Government Enterprise
Less private players
Low fare
Availability at all places
For all class of people
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WEAKNESSES:
OPPORTUNITIES: -
THREATS: -
There are mainly five factors that affect the business and it has
to keep in mind these five forces.
The suppliers for transport industry (Bus) are mainly the body
building industry like Ruby Rushi if they will increase the price or the
make their own buses.
3. Threats of Substitutes
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4. Threats of Competitors
PESTEL MODEL
There are basically six factors that affect the business and they
are:
• P- Political Factors
• E- Economical Factors
• S- Social Factors
• T- Technological Factors
• E- Environmental Factors
• L- Legal Factors
Political Factors: -
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Economical Factors:-
Social Factors
Technological Factors
Due to the technological factors the Tata will introduce one lakh
rupee car so people may purchase the car and it will reduce the use
of bus transport. Due to the technological factors the new and new
things are coming up so it may lead to some problem of the bus
transportation.
Environmental factors
Environmental factors also affect the business. The Govt will not
allow the bus to create more pollution creator so they have started
the CNG Bus services. So they have to take into account the
environmental factors.
Legal Factors
Legal factors include the law and rules and regulation. The bus
transport has to follow all that and it may hamper the business.
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LIMITATION OF THE STUDY
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Road Transport Corporation is very wide topic so we are not
able to cover all the information.
BIBLIOGRAPHY
BOOK:
WEB SITES:
www.gsrtc.com
www.dsrtc.com
www.tci.com
www.upsrtc.com
www.rsrtc.com
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No. of Vehicles Registered (In Lakhs)
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financial losses rather than buying new vehicles or upgrading its fleet to modern high-
capacity low-floor air conditioned buses.
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