650 Almanor Avenue

Sunnyvale, CA 94085

l; i33:3i1:?3i3
November 6,2009

Ocean Ci$ EmergencY Medical'

Atten: Chris Shaffer,
Ojoi CottAHigtrwaY Room 201
Ocean CitY
Woccerter
MD21842

RE: Observation regarding AutoPulseo S/ltI21873

Dear Mr.Shaffer,

Thank you for contacting ZOLL Circulation October

8' 2009 in regards to device
the device. o*r visuar inspection
Autopurse s/N21g73. we evaruated;Ji"t"stigated
shows damaged battery latch. er.niv. ttto* *tt-"ty
of not-checsg T: !;vice every 24
ho'rs and not batteries every 24 hours. We replaced battery lock'
"tr*Ji"il"fntgrng
attention' It is our
We at ZOLL Circulation appreciate you bringing this.issue to our
policy to continually i-p*"t * product's quality and 94$rr€ eirstomer satisfaction'

Please contact me if you have questions or further problems at l-408'419'2932'

Sincerely,

tl
Maha Doraiswamy

Quality File

ccR# )oooo( Asubsidiary of ZOLL Medical Corporation

@eutonrlse ^Ad-SIUS