Presentation

on

Microsoft
Dynamics
Sub.- ERP
By-Group No-12
Rajesh kumar(Roll no-35)
Rameshwar Kumar
Raj Prabhakar
 History

 Microsoft Dynamics is a line of ERP (enterprise resource planning) and

CRM (customer relationship management) applications developed by

the Microsoft Business Solutions group within Microsoft.

 Microsoft Dynamics applications are delivered through a network of

reselling partners who provide specialized services.

 There are 300,000 businesses that use Microsoft Dynamics

applications and 10,000 Microsoft Dynamics reselling partners

worldwide.
The Microsoft Business Solutions group was formed

in part from Microsoft’s acquisition of two software

companies: Great Plains Software, acquired in April

2001, and Navision, acquired in July 2002.

The Microsoft Business Solutions group is based in

Bellevue, Washington
 Market Share & Presence

According to a 2010 survey by vendor-neutral ERP consultants

Panorama Consulting Group, the market share of Tier II ERP
vendors grew from 23% to 30% last year while that of ERP leader
SAP dropped from 35% to 31% and Oracle from 28% to 25%.
Microsoft Dynamics held its own, growing slightly from 14% to
15% during the same period.
Panorama's 2008 survey was based on 1,300 respondents
worldwide from 2005 to 2008 while the 2010 survey was tallied
from 1,600 participants last year.
The 2010 survey also ranked Microsoft Dynamics No. 2 behind
SAP on ERP vendor short lists by prospective buyers and seventh
of the top 10 in selection.
In its 2008 report, the consulting firm pointed out that the

cost savings for Microsoft Dynamics is great, with an SAP

implementation averaging $16.8 million in total costs
compared to $12.6 million for Oracle, $2.6 million for
Microsoft Dynamics and $3.5 million for Tier II applications.
Panorama concluded that Dynamics was gaining in
popularity because of its markedly lower price tag; Dynamics
was favored by users, who like the familiar Microsoft
interface, but less popular with executives, who cited a
somewhat higher business risk.
 Criterion of comparing ms dynamics
Business Intelligence
One cause for higher risk was Dynamics' lack of business intelligence
tools. Also contributing to a higher perceived risk factor with Dynamics
is the small- to mid-sized market it serves rather than the software itself.
Smaller customers lack the sophistication of larger enterprises and often
try to cut corners and/or implement the software without recognizing the
need for specialized help.
Project Duration and Cost
Microsoft Dynamics, which averaged two weeks to two months less
than Oracle and SAP, respectively, but, on the downside, showed the
largest variability in project completion.
Panorama concluded that more ERP implementations last year took
longer than expected (57%) and cost more than expected (59%) but, on
the plus side, they consumed 20% less as a percentage of annual revenue
(6.9% in 2009 vs. 9% in 2008).
However, the "savings" came with a price: 41% of responding
companies failed to achieve at least half of the benefits they anticipated
from their ERP installations.
 Contd…
Managing Organizational Change
In addition, the 2010 study concluded that most companies do not
effectively manage the organizational changes that ERP sets in motion,
with nearly half citing poor communication between management and
employees as a contributing factor.
Many companies also were adjusting to a new CEO during their ERP
implementations while significant numbers were coping with layoffs or a
merger or acquisition.
The Cloud
Panorama's latest survey found that SaaS (Software-as-a-Service) and
hosted ERP solutions are faster to implement and cost less than on-premise
applications. The downside is that they are far more likely to exceed
budget estimates due to excessive vendor hype. In addition, SaaS and
hosted solutions tend to be more appropriate for small- and mid-sized
companies and narrow functions such as CRM or purchasing.
Microsoft Dynamics does not currently have a SaaS or hosted ERP
offering (although various partners and resellers do offer hosted solutions).
 Products
Microsoft Dynamics ERP
It is an enterprise resource planning application
primarily geared toward midsize organizations as well as
subsidiaries and divisions of larger organizations.
Microsoft Dynamics ERP includes four primary
products:
Microsoft Dynamics AX (formerly Axapta)
Microsoft Dynamics GP (formerly Great Plains
Software)
Microsoft Dynamics NAV (formerly Navision)
Microsoft Dynamics SL (formerly Solomon IV)
Also included are retail solutions:
Microsoft Dynamics RMS
Microsoft Dynamics POS 2009
 Contd…
Microsoft Dynamics CRM is a multi-lingual customer
relationship management application from Microsoft that
provides sales, service, and marketing capabilities, and
includes Microsoft Dynamics CRM Online, the online
version of Microsoft Dynamics CRM.
Management Reporter for Microsoft Dynamics ERP
is a financial reporting and analysis solution. Users can
easily create income statements, balance sheet
statements, cash flow statements and other financial
reports without needing IT assistance. Reports can be
stored in a centralized Report Library along with external
supporting files. Security on reports and files may be
controlled using Windows Authentication and SQL
Server.
 Contd…
Microsoft Dynamics AX
It is a comprehensive business management solution for
midsize and larger organizations that works like with
familiar MS softwares.MS Dynamics AX is built to
make it easy to do business across locations and
countries by consolidating and standardizing processes
helping to improve productivity providing across the
organization and helping to simplify compliance .
Microsoft Dynamics GP
It is a comprehensive business management solution for
midsize organizations that is designed to help you adapt
to new opportunities continued growth by requiring little
customization, training, and administration.
 Contd…
Microsoft Dynamics NAV
It is a complete ERP solution fore midsize organizations that
is fast to implement, easy to configure and simple to use.
Available in more than 42 country version, the solution
deliver specific industry functionality for highly specialized
industries and organizations to help meet the local needs of
region of operation.
Microsoft Dynamics SL
It is a business management solution that is specialized to
help project-driven midsize organizations obtain reports and
business analysis, while helping to increase efficiency,
accuracy and customer satisfaction. With ability to automate
and streamline projects and complex accounting jobs from a
single interface, user can manage people, projects and
profitability.
Capabilities in Microsoft Dynamics ERP solutions
Financial management
Streamline financial processes and simplify analysis by automatically
presenting formerly disparate sources of information in a single, RoleTailored
view.
Share reports in a business portal on the company intranet, or publish data on
your extranet with enhanced security to promote privacy for auditors.
Work with familiar software such as Microsoft Office Excel directly in your
Microsoft Dynamics ERP solution and link to ERP data using Microsoft Office
applications.
Planning and Budgeting
Depending on his business needs, user can:
Deliver basic planning and budgeting with simplified, template-based planning
and budgeting functionality using Microsoft Forecaster for Microsoft
Dynamics ERP.
Take advantage of powerful analysis and reporting capabilities including
creating and publishing financial statements such as Profit and Loss (P&L)
statements, balance sheets, and cash flow reports with Management Reporter
for Microsoft Dynamics ERP.
Create boardroom-quality reports without IT help, enhance security for report
distribution
 Contd…
Project Management
Manage employees, contractors, partners, equipment, and materials to
align with project goals and client expectations.
Create effective billing structures, track expenses, and reduce billing
cycles to control project performance, costs, and revenues.
Accelerate project workflows with automation, and make important
business information available to all stakeholders.
Supply Chain Management
Control and streamline inventory with real-time visibility into data and
automatic notifications that help you align customer demand with
inventory management, purchasing, manufacturing, and distribution.
Set realistic expectations with customers for delivery, and access
current product specifications and up-to-date pricing to help customers
make informed buying decisions.
Build profitable vendor and partner relationships by providing self-
service access to critical business information using portal technology
—including agreements and commitments—and monitoring partner
performance.
 Contd…
Human Resource Management
Give employees self-service access to information about
performance, payroll, benefits, and career path from
your company’s web portal.
Adjust HR processes to changing business needs, ensure
compliance with government requirements, and simplify
administrative tasks.
Save time with payroll direct deposit, access employee
data at any time, and integrate with general ledger,
project management, and bank reconciliation
applications.
 Platform Technology used
Combining Microsoft Dynamics ERP solutions with applications such as Microsoft Office
2010 and Microsoft SharePoint Server 2010 enables you to deliver the best productivity
experience across the PC, phone, and browser—in tools such as Microsoft Outlook and
Microsoft Excel, where people spend most of their time.
 Simplify desktop environments with Windows 7
Quickly view multiple open windows as large thumbnails or preview the desktop by
positioning the mouse over the Show Desktop button.
 Get up to speed quickly with a consistent user interface
A familiar user interface is now more consistent across SharePoint 2010, Office 2010, and
Microsoft Dynamics ERP solutions, making it easier to find commands and actions and get up
to speed quickly on new applications.
 Drive productivity with Microsoft Outlook 2010
Access Outlook e-mail messages, to-do lists, and appointments directly from a Microsoft
Dynamics ERP Role Center and see the status of e-mail recipients
 Visualize data for clarity and insight with Excel 2010
Excel 2010 includes features that significantly improve data visualization and help you see
patterns and trends that might otherwise remain hidden. For example, with Sparklines, you
can see concise visual representations of Microsoft Dynamics ERP data in the form of small
charts, right in your worksheet.
 Contd…
Create compelling documents and presentations with Word 2010 and
PowerPoint 2010
Share vital business and sales information in formats familiar to your recipients
by accessing, exporting, and sharing information from Microsoft Dynamics ERP
solutions using programs such as Microsoft Word 2010 and Microsoft
PowerPoint 2010. Office 2010 takes your communications to the next level with
sophisticated audio and video editing tools in Word and PowerPoint that can help
bring business documents and presentations to life.
Extend accessibility with Office Web Applications
Microsoft Office Web Applications (available for Word, Excel, PowerPoint, and
Microsoft Office OneNote) enable you to access information from anywhere
using a PC, phone, or browser. For example, you can access up-to-the minute
data through the Excel Web Application by using a browser when you are away
from your PC
Monitor and analyze business performance
Microsoft PerformancePoint Services (formerly Microsoft Office
PerformancePoint Server), is now included as a component of SharePoint Server
2010 and can monitor and analyze your business performance. PerformancePoint
Services helps you gain insight by displaying Microsoft Dynamics ERP
information as dashboards and key performance indicators with the option to drill
down for more detail.
 Success Story of career launcher
Established in 1995, Career Launcher India Limited (CL) provides educational
services in over 195 locations across India, Middle East, and United States. It
offers guidance and test-preparation services for school and college students to
gain admission to professional courses. It publishes magazines and academic
material, offers career advisory services, tutoring and training services.
Business Situation
The IT infrastructure at CL consisted of Tally to manage accounting
requirements. An in-house developed Oracle based application was installed at
each of the 195 centers to manage student’s enrollment, receipts and
outstanding information.
CL database consists of approximately five million entries. The existing system
could neither cope with the growing volumes of data, nor hold the detailed
information about its students and customers. Thus there were multiple storage
locations which often resulted in ambiguity.
With increasing number of schools and training centers, CL identified the need
of a standardized enterprise resource planning (ERP) solution that could be
simultaneously implemented at all the locations. The Oracle based application
used at CL was developed over years to define the unique features and
functionalities. Thus its seamless integration with the new ERP was one of the
prime requirements of the organization.
 Contd…
Solution
They chose Microsoft Dynamics NAV because of its versatility,
scalability and flexibility. CL used the expertise of Microsoft®
Certified Partner Tectura for the implementation
With all the essential features present in the solution, Tectura minimally
customized the solution to include the integration with the Oracle-based
application that manages student’s enrollment, receipts and outstanding
information. The application is used at more than 195 centers of CL.
2.5 lakh (2,50,000) students’ data and transactions were migrated to
Dynamics NAV. During this migration, it was business as usual for CL
as the environment wasn’t affected.
Benefits
Reduces Administrative Costs by U.S.$ 20,000
Now operate with 30 percent fewer employees in finance, reducing the
administrative cost by U.S.$ 20,000
Increases Operation Efficiency by 70 Percent
Allows Seamless Integration
Consolidates, Analyzes Data for Decision Making
Causes of erp implementation failure & preventions
ERP failures can be prevented if we can identify the root causes of the
failure regardless of the company and industries that implement them.
Following are some causes of ERP failure.
Software selection and planning
At the time of ERP selection and planning the top management should
be very careful. Choosing wrong product is the primary cause of ERP
failure. Each company has a different business environment, software
selection should be based on its quality, software developed for
organization vertical, implemented in similar type of organization.
Before starting the project, proper blueprint should be made with help
of industry experts and consultants. This will lead to successful
implementation.
Vendor Selection
If the vendor is not able to understand the business process and
people, ERP project will fail. Software vendor should not be new in
the market and must have a good team of industry experts.
Involvement of vendor should be from their top management.
 Contd…
User rejection
Users resist change. If ERP Software is complex and the proper
training has not been arranged, users will fail to understand the
new system and this will impact the implementation process.
Software structure
ERP system architecture should be industry specific and user
friendly. If software architecture is not matching the baseline of
the industry, customization will be more and project will go
long. More customization is one of the biggest reasons of ERP
implementation failure.
Business process
If business processes make it complicated for the organizations
to select ERP for industry specific, they can choose software
which is implemented in similar type of organization. All ERP
softwares are not flexible and one should be careful about
customization possibility and cost of customization.
Thank
You !