Professional Documents
Culture Documents
A. WAREHOUSE AREA
2. Guideline
a. Only stock in system can have in warehouse.
b. Always out of stock should be placed in front of the rack.
c. Label the stock when stock in.
d. Box in warehouse must standard.
e. In front of the box must have a checklist & that checklist must update once a month.
f. Stock in & out must be deduct in the checklist by the taken.
g. The rack must have a signage follow by group same like in system.
h. Stock take must be take end of the month once.
i. Have a special area for a consumable that not in the system.
j. Have a signage that only authorized can come in.
k. Non smoking area.
l. Allocates a “yellow tagged” location near the workplace to review back the stock.
m. Allocate a central “red tag area” where items go that can’t be a simply thrown in the
trash. Included disposal instruction if necessary.
3. Checklist
B. SERVICE AREA
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k. Only item repairing it’s in the service are.
l. Location map need to display in the service area.
m. No food & drinks in service area.
n. No smoking in service area.
2. Guidelines
a. Sort through each workspace and remove anything that is not needed. Keep only
what is needed in a workspace. Dispose or put in place what is not needed into
appropriate place.
i. Service and Repairing workspace only allows the tools and supplies needed
to do the work repairing. Other than that is considers non value added
items.
b. All tools, parts and equipment have their own designated areas. They should be
placed and return back to those designated areas after use.
i. Tools and equipment should be labeled in different method (an example
color coding) in order the service personnel able to identify the tools and
equipment’s designated area.
ii. Workspace should be labeled by number station.
iii. Rack should be labeled by status (In, Pending, Confirm, Ready to Out).
iv. Tools and Equipment condition should be checked and testing in monthly
basis.
v. Each technician should take care and have their own tools by (an example
color coding, name tag) to avoid any misplace circumstance to be happen.
vi. All tools will be place on the customize board and labeled by category for
allow all the technician to aware if any tools was misplace.
c. Workspace must be clear from the tools, parts and equipment at the last 30 minutes
before the time to leave from office.
3. Checklist
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with daily work been removed to the red tag
zone or been red tagged?
2. Guidelines
a. Only certain decoration can be on top of the table
i. Photo only stand frame (Max 2 and Size is F4)
ii. Toys – Max 2
iii. Statue – 1 item only
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b. Calendar – Only allow company table calendar
c. Clock – 1 unit of small table clock
d. Stationary – Must be kept in the container and calculator should be kept in the drawer
e. Name Tag On Table – should have a table tag
f. File – Allow only 1 file and 1 box file on each table for general storage
g. Tray – Max 1 tray (3 layer tray with the label of IN, OUT & KIV)
h. Dustbin – Allow 1 dustbin with plastic bag
i. In the room – any where
ii. No room - under table on the right side
i. Drawer – Left side of the table
i. First drawer – Related to works
ii. Second Drawer – Personal Usage
j. PC – CPU under table, monitor must be at the corner and cable for pc must be tied-up
properly
k. Chair – Must be push into the table and some accessories are allowed (Jacket, Scarf and
Pillow)
l. Telephone – not fix
m. Memo – not fix
n. Stick on note / Memo – only can be stick on the partition(not on glass)
o. Cup and Bottle – Only 1
p. Food – Only dry food and beverage re allowed (closed condition)
q. Paper – No Lose paper are allow on the table after work, must put in tray except tender
document
r. Tissue Box – Only 1
s. Vacant Table – Nothing should be on the table (PC & Phone)
t. Name Card – No Printed name card on top of the table
u. Extension Cord – Make sure it always under the table and tied up it properly
v. Handbag – Only on top of the drawer shelf , inside the 2nd drawer or on the chair
w. Under Table – Shoe must be always in the shoes box and files are not allow under the
table
3. Checklist
3. Guideline
a. Develop a summary list to control numbering
i. Filing by numbers / Numerical Order
ii. Alphabetical Filing – Ensure every filing according to the alphabet
iii. Date Filing – Most recent files on top
iv. Group files into the categories
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b. Summary list to be placed at each file rack
i. Draw up a filing index so that everyone can understand the system been used
c. Artwork file labeling shall be standardized
i. Type Fonts
ii. Size Fonts
d. Every labeling have to print on the color paper
i. Department has a different color of file (Using Lever Arch File)
e. Every department shall used the designed color paper (different color of file)
f. Unused file or documents shall be clear in every 6 months
g. Unused documents shall be tighten together – Max 7cm
h. Shall be pack in A4 paper box and labeling it at every dimension of bottom part of the
box
i. Unused document shall store in designed store room
4. Checklist
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equipment at the location that has been approved. Floor manager will be not
responsible to any arrangement of equipment not to decorate or look after the
equipment that has been borrowed.
d. The representative must be ensuring that the equipment are taken care of and
returned in good condition. All damage will be borne by the last person that uses
the equipment.
e. The equipment must be returned by the requester of its representative to Company
store. If fail to do so, Company will be classify the equipment as being lost and the
PIC will bear the cost. (Based on company jurification)
f. The organizing committee (assigned by company) shall be responsible in insuring
the cleanliness of the equipment during and after the event. The condition of the
equipment must be at its satisfactory level prior to your handling over the stated
equipment of Company. (officer-in –charge)
g. Whatever damage due to mistake/mishandle of the equipment, therefore action
will be taken against the responsible person-in-charge.
h. All banners, memo, bunting and wording must be dismantle after the permit issued
expired.
i. Office IT and Office Admin shall be held responsible in ensuring the air- conditioning
and lighting are well functioning.
j. Office Admin will confiscate any equipment that had been used wrongfully at any
time.
k. Office Admin has the right to take back any equipment that is being used if the
equipment is illegal taken (take without permission) or not put at the right place.
2. Guideline
n. Chairs should be push inside the table when not in use.
o. To dispose furniture, must get approval & advice from higher authority and to be
process per quarter basis.
p. The spoil/damage furniture must be red tag and put aside at the red tag area.
q. Furniture & Office Equipment must be arranged accordingly.
r. Furniture & Office Equipment (ref: the classification – B) MUST have to arrange by
needed.
s. Only the required furniture is present at the work station or at the designated
location. All broken or unnecessary chairs, shelves, lockers, workbenches, etc not
required to make the current product us removed from the workplace.
t. Furniture should be clean all the time & in good condition with no damages & dust.
u. Office equipment must be kept clean and in good working order. Where possible,
the office equipment is stored in a manner to keep them clean and free from risk of
damage.
v. All furniture and office equipment is stored neatly in designated areas and are
returned immediately after each use.
w. All furniture must be clearly identified (numbered, named, labeled (coding) based
on location/department) and placed in a properly identified location. Critical
maintenance point is clearly marked.
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x. Furniture & office equipment maintenance records are visible and clearly state
when maintenance last occurred and when next maintenance is scheduled in the log
book.
y. All staff are assigned 5S activities to be completed at least once/week.
z. Officer-in-charge took the initiative to make improvement to the furniture & office
equipment that were not identified during the last 5S audit.
aa. Time and resources need to be allocated and schedule to 5S activities (eg:
designated daily/weekly clean-up time, PIC and etc)
3. Checklist
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Equipment maintenance records are visible
and clearly state when maintenance last
44 1 2 3 4 5
occurred and when next maintenance is
scheduled.
Waste product (e.g.: shavings, containers,
liquids, wrapper, etc.) is consistently and
45 1 2 3 4 5
often cleaned up and removed from the
workplace.
The result of the previous audit are posted
46 1 2 3 4 5
and clearly visible to the entire team.
Areas for improvement identified during the
47 1 2 3 4 5
previous audit have been completed.
The work environment satisfies the
requirements of the work being performed.
48 1 2 3 4 5
Lighting (brightness and color), air quality,
temperature, etc.
Only the required equipment is present at
the workstation. All obsolete, broken or
unnecessary equipment, shelves, lockers,
49 1 2 3 4 5
workbenches, etc. not required to make the
current product is removed from the
workplace.
Only the requirement furniture is present at
the workstation. All broken or unnecessary
50 chairs, shelves, locker, workbenches, etc. not 1 2 3 4 5
required to make the current product is
removed from the workplace.tr
Tripping dangers such as electrical cables,
51 etc. are removed from standing/walking 1 2 3 4 5
areas.
TOTAL SCORE
F. GENERAL AREA.
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ix. All Company Vehicles are to be parked at the designated space at office
premise.
x. The vehicle keys are to be collected from the designated key box (place at
Security Guard/Level 3 - PIC Assistant Office) before the journey.
xi. The Petrol Card & Touch & Go to be collected from the Admin Operation (at
Level 3) before the journey begins & returned to the office after the journey.
xii. Drivers are required to check the vehicle daily before & after use to ensure the
safety and cleanliness of the vehicle.
xiii. PM shall be carry out by appointed vendors or workshop according to schedule
recommended by company. PM involves general and detail inspection, servicing
and test and commissioning. Inspections before servicing work will be noted in
log book. Log book will be view later by Officer-in-charge for future service plan.
xiv. The first-aid kits must be store in the dashboard and must be good condition for
emergency use.
xv. The map plan/signage provided and display in every each vehicle, so that know
the location & how to use. The plan/signage must be always updated if any
changes.
k. Security Guard
i. To make sure company vehicles are parked at a secured location within
Excella Business Park.
ii. To safe keep car park tags.
iii. To safe keep the car keys.
2. Guidelines
a. Visitors are not allowed to loiter in the building.
b. Only authorized vehicles are allowed at VIP parking lots and parking lots behind
Wisma NTP.
c. Items allowed at washing area are dish wash detergent/sponge, table towel.
d. Items allowed at drying area are wet plate tray.
e. 1st kitchen drawer – cutlery.
f. 2nd kitchen drawer – stock of plastic bags.
g. 3rd kitchen drawer – miscellaneous.
h. Bottom cabinet – stock of toilet rolls, floor detergent, dish wash liquid/sponge, hand
wash and etc.
i. All chairs must push back to the table after each session.
j. White board must be cleaned after each session.
k. Maximum 4 marker pens.
l. Any damages must report immediately to Office Admin and register to log book for
repair.
m. Drivers are required to check the vehicle every day before and after use.
n. Vehicle keys are to be collected from the on duty Security Guard.
o. Petrol cards and Touch N Go cards to be collected from Admin Operation before the
journey and return it back to Admin Operation with Official Receipts.
3. Checklist
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NO DESCRIPTION SCORE REMARKS
1 Reception Area 1 2 3 4 5
2 Parking Area - VIP 1 2 3 4 5
3 Parking Area - Behind 1 2 3 4 5
4 Staircase A 1 2 3 4 5
5 Staircase B 1 2 3 4 5
6 Lift A 1 2 3 4 5
7 Lift B 1 2 3 4 5
8 Pantry - Ground Floor 1 2 3 4 5
9 Pantry - Level 1 1 2 3 4 5
10 Pantry - Level 2 1 2 3 4 5
11 Pantry - Level 3 1 2 3 4 5
12 Pantry - Level 4 1 2 3 4 5
13 Pantry - Level 5 1 2 3 4 5
14 Pantry - Level 6 1 2 3 4 5
15 Pantry - Level 7 1 2 3 4 5
Potted Plant at Main
16 1 2 3 4 5
Entrance
17 Potted Plant at Level 1 1 2 3 4 5
18 Potted Plant at Level 2 1 2 3 4 5
19 Potted Plant at Level 3 1 2 3 4 5
20 Potted Plant at Level 4 1 2 3 4 5
21 Potted Plant at Level 5 1 2 3 4 5
22 Potted Plant at Level 6 1 2 3 4 5
23 Potted Plant at Level 7 1 2 3 4 5
24 Discussion Room at Level 2 1 2 3 4 5
25 Meeting Room at Level 2 1 2 3 4 5
26 Discussion Room at Level 3 1 2 3 4 5
27 Meeting Room at Level 5 1 2 3 4 5
28 Discussion Room at Level 6 1 2 3 4 5
29 Meeting Room at Level 6 1 2 3 4 5
30 Store Room at Level 3 1 2 3 4 5
31 Store Room at Level 8 1 2 3 4 5
32 Training Room at Level 7 1 2 3 4 5
TOTAL
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