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  • Designer Resume

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    Heidi Horstmann
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    North Dakota State University B.S. In Hospitality and Tourism Management Minor in business administration. Internships at Wingate by Wyndham, fargo, ND, 2010-Present y Assisted General Manger with everyday tasks y Helped Sales Manager with marketing project y Helped perform Front Desk and housekeeping duties y Prepared and served guest socials y Received and resolved guest complaints y Utilized opera and MSI reservation systems y Counted Registers and transferred money to safe.

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    North Dakota State University B.S. In Hospitality and Tourism Management Minor in business administration. Internships at Wingate by Wyndham, fargo, ND, 2010-Present y Assisted General Manger with everyday tasks y Helped Sales Manager with marketing project y Helped perform Front Desk and housekeeping duties y Prepared and served guest socials y Received and resolved guest complaints y Utilized opera and MSI reservation systems y Counted Registers and transferred money to safe.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    12 views1 page

    Designer Resume

    Uploaded by

    Heidi Horstmann
    North Dakota State University B.S. In Hospitality and Tourism Management Minor in business administration. Internships at Wingate by Wyndham, fargo, ND, 2010-Present y Assisted General Manger with everyday tasks y Helped Sales Manager with marketing project y Helped perform Front Desk and housekeeping duties y Prepared and served guest socials y Received and resolved guest complaints y Utilized opera and MSI reservation systems y Counted Registers and transferred money to safe.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    c  

    4884 21st Ave SW Apt.108


    Fargo, North Dakota 58103
    Cell: (507)766-0875
    Heidi.Sperling.1@ndsu.edu

       To be a part of a dedicated team within the hospitality industry where I can utilize
       my education and extensive background in customer service to assure guest
    satisfaction.
      —   
     
    -.S. in Hospitality and Tourism Management
    Minor in -usiness Administration
    December 2012

    [     ( Front Office Management


    ( Tourism/Travel Management
    ( Foundations of Management
    ( Resort and Spa Operations
    ( Hospitality Industry Management Strategies

    V   c    , Fargo, ND, Summer 2011


    ( Assisted General Manger with everyday tasks
    ( Helped Sales Manager with marketing project
    ( Helped perform front desk and housekeeping duties

    O     O  O , Fargo, ND, 2010-Present


    Guest Service Representative/ Front Desk
    ( Trained new Guest Service Representatives
    ( Prepared and served guest socials
    ( Received and resolved guest complaints
    ( Utilized Opera and MSI Reservation Systems
    —
        , Fargo, ND 2008-Present
    Ticket Sales Representative
    ( Handled ticket sales
    ( Organized several types of documents
    c     , New Ulm, MN 2006-2010
    Customer Service
    ( Helped with any guest need
    ( Assisted manger with supervising
    ( Counted Registers and transferred money to safe

      c       2010-Present


    Active Member

                , 2009-2010


    Active Member

    [    Patrick Ragan Kaye Ternes Jeff Huges


    General Manager Assistant Ticket Manager Assistant Store Manager
    Wingate by Wyndham NDSU Athletic Office Hy-vee Grocery Store
    (701)281-9133 (701)231-6348 (507)354-8255

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