CHAPTER I

THE PROJECT AND ITS BACKGROUND

I. Introduction

Hotel La Je-Ann was an establishment which you could stay whole day or

overnight for a rest when you were in a group or you solitary. The

establishment for the reservation used manual system through searching and

writing down the information about the reservation in a logbook. There were

customer complaints regarding the time-consuming procedures that were

being done in the reservation process.

At the present time, manual works were being computerized due to the

technology that facilitates others to have a high-technology system. Because

of this things, work became faster and easier. Information being retrieved is

more accurate and steadfast. Procedures become more well-organized and

effective.

Regarding that, the proponents helped the management to have an

updated system that could helped the company to reduced time consumption

and ensured accuracy of computing the payment without errors automatically

and for searching the rooms for reservation.

The proponents concluded that automation of manual works like the hotel

reservation system would give different advantages to the users. Technology

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 should be applied so that we could make this work effortless, manageably

and accurately.

Conceptual Framework

The context flow diagram of the proposed hotel reservation system

of Hotel La Je-Ann:

0.0 Reservation
Inquiry Computerize number/referral
Customer d Customer
Reservation
System

Figure 1.0 Context Diagram

Statement of the problem

The problems identified are as follows:

1. The reservation process is slow.

2. Storing and searching of data is very time-consuming.

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Objectives

The objectives of this study are as follows:

1. To speed-up the reservation process of the hotel.

2. To help the customers and the management to improve the process

and to speed up the storing and searching of data.

Scope and Limitation

The scope of the study is concentrated on the hotel reservation process.

There is a database which contains all records of the person who had made a

reservation.

The user can use the functions save, cancel and back. User can search

the person who is in the reservation slot.

The proposed system is all about the hotel reservation system as well as

reports. The proposed system will not include the problem of their monitoring

system of the payment process.

Significance of the Study

Today, manual works are already being computerized. That is the reason

why the proponents have decided to develop the computerized hotel reservation

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system in order to expedite the reservation process and to increase the

effectiveness in data storing, recovery and accuracy for the computations of the

bills.

The main users of the proposed system are the receptionist for they are

the one who will conduct the process of reservation.

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Definition of Terms

For better understanding of the terms used in the study, the following are

defined:

Database

- It is an organized by fields, records and files

Reservation

- An agreement to hold on something back, as a hotel room, restaurant

table, etc., for use at a particular time

Password

- Form of secret authentication data that is used to control access to a

rescue

Visual Basic 6.0

- It is an event driven programming language and associated development

from Microsoft for its COM programming model.

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 CHAPTER II

RELATED STUDIES

Reservation is an arrangement to secure accommodations at a restaurant

or hotel, on a boat or plane, etc. The record kept or assurance given of such an

arrangement: Sorry, the hotel has no reservation under that name.

Local Studies

The development of the computerized reservation system of Junction-inn,

the proponents design this system to be able to help their reservation department

and to the person in charge to make reserve and record keeping. The proposed

software will give an automated for their reservation that will help them to speed

up.

Foreign Studies

The Opera Reservation System (ORS) centrally managed computer

reservation manage computer reservation system is at the heart of the hotel

industry’s First enterprise – wide inventory and reservation management System.

The ORS hotel Reservation system is designed for seamless integration with the

entire opera product family- the opera customer information system (OCIS) the

opera property management system, opera sales and catering, and opera sales

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force automation. This centrally managed computer reservation system offers

central reservation agent and global sales staff the tools to maximize booking

and increase revenue in any size chain or multi- property environment. ORS

easily handle all types of reservation.

Analysis and Findings

Data Analysis

Based on the proponents analysis on their local and foreign studies, the

local studies of the reservation system of Tanauan, Batangas is the proposed

system wherein the purposed of this is to develop and to make it accurate and

efficiently the reservation system into a more advance and sufficient system. This

proposed system of the hotel is also related to the proposed project of the

proponents. In the foreign study, it tells us that there

Finding

After the observation of the proponents found out that the said studies

has its own purpose. The main purposed of the study is just to have a

computerized Reservation System where the customer can easily access on

their system and can build a better interaction between the user and all the

people who had the consent in the said system.

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 CHAPTER III

RESEARCH METHODOLOGY

Local of the Study

The target local of the study is Hotel La Je-Ann at Sambat, Tanauan City,

Batangas. The proponents resolute to propose a Computerized Hotel

Reservation system in the said hotel because of its slow transaction process of

the reservation. It was found that there establishment as of now is experiencing

problem due to the manual searching of the rooms for reservation that consume

a lot of time. There is a more possibility that the customer will be annoyed in

waiting for the process.

Methodology

Methods for Data Gathering

The proponents make use of different methods for their data gathering.

They used the library and unpublished thesis. They also conducted interview.

The proponents interviewed the manager, the staff and the selected

employees who are involved in the process of reservation.

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Methods for Software Development

The proponents used prototyping in the developing of their proposed hotel

reservation system. In this type of software development, the user are shown a

working model or a prototype which they can interact with. The users can transfer

on the other modules and suggest modifications in the proposed system.

Through this procedures can be easily change making the software development

rapid.

Project Selection and Planning

The end result of the study made by the proponents within the surrounding

area gave the project team an idea of what is in demand and necessary system.

The study team created a plan on how to gather additional data whether to

pursue the project and the proponents set a specific time and resources needed

for the system implementation. They considered also the cost that is going to

spend during the project development.

Data Gathering Procedures

The proponents used interview method in data gathering procedures. The

objective of this system interview is to know the reservation process of the

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establishment. This study was also conducted in order to identify the strengths

and weakness of the current system.

The researchers gathered related lectures and studies from the library and

unpublished thesis that contains information regarding the problems.

Data Analysis

After the proponents had completed the interview the result was been

analyzed. Frequently means nothing more than summarizing the data. But it also

involves development at the system flowcharts, data flow diagram and program

flowchart.

System Design

Based on the result of the interview and studies made by the proponents,

Hotel La Je-Ann located at Sambat, Tanauan City, Batangas must have the

computerized generated hotel reservation system.

System design includes, what will be the process of data and how it

works. System flowchart, data flow diagram, program flowchart; data were

identified and created. Database design was also included. It also gives the

picture of what will be the Graphical User Interface (GUI) of the system.

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System Interface

After the data was being analyze and system design was identified, next

stage is the creation of the system interface or Graphical User Interface (GUI).

System Interfaces is the physical view of the system wherein the user is working

on.

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 CHAPTER IV

SYSTEM DESIGN

Description of the Proposed System

The proposed system, Computerized Hotel Reservation System of Hotel

La Je-Ann aspires to have an effective, efficient, consistent and faster

reservation process. The system will help out in having an improved way of

reservation system.

Context Level Diagram

0.0 Reservation
Inquiry Computerized number/referral
Customer Reservation Customer
System
Figure 2.0 Context Level Diagram

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