Professional Documents
Culture Documents
Internship Report
On
Supervisor Declaration
This is certify that Kouchher Ahammed, ID:BBA070102050, student of BBA program of Northern University Bangladesh has
done an internship titled Credit Management of BASIC Bank Limited, Dhanmondi Branch under my supervision & guidance.
The student showed keen interest in application of financial concept into practice and was given opportunity to interest &
participate in live situation. The student in found to be intelligent, sincere and hardworking. The student has put in lot of work
and has also brought forth his views & ideas which are being studied for implementation at appropriate place at appropriate
time.
------------------------------ --------------------------------
Md. Masukujjaman Committee Chairman
Lecturer
Department of Business Administration
Northern University Bangladesh.
Interest Income:
EXECUTIVE SUMMARY
Importance of banking system in a country is increasing day by day. It is quite impossible for any country to develop in industrial and
commercial sector without sound banking system in modern economic era. Credit Management is one of the significant functions of
the bank. It plays a vital role in overall economy of the country. Bank collects information from numerous sources relating to cost and
revenue from Credit Management. Through Land, Loan, and Other financial department of the banks earns their profit. Banks is the
intermediary of all Land, Loan, and Financial activities.
Globalization of national economies has given a boost to international trade. The seller and the buyer in an international trading
transaction must agree for a product or its quality, price etc. enter into a sales contract, spelling out precisely shipping and delivery
details, terms of payment, required documentation and other related issues including dispute settlement procedure and legal
framework available.
This internship report has been prepared to fulfill the requirement for getting BBA degree. As a part of my course, it is mandatory to
get involved with an organization for a certain period of time to acquire the practical knowledge. The placement committee of
Department of Business Administration, The Northern University Bangladesh places me at BASIC Bank for doing my internship. This
report is the outcome of my internship in BASIC Bank. The report covers organizational aspects of BASIC Bank and a project title “A
Study on Credit Management of BASIC Bank Limited Dhanmondi Branch”.
All the discussions are presented in detail in the project part of the report. Hope it will help the reader to have a distinct picture of the
whole project work. Any kind of criticism is welcome for the betterment of the project.
List of Abbreviations
BRIEF CONTENTS
PART – 1 [Introduction]
PARTICULARS PAGE NO.
Cover Page 1
[1.1] Introduction 2
[1.2] Origin of the report 3
[1.3] Objective of the study
[1.4] Methodology of the study
[1.5] Scope of the study
[1.6] Limitation of the study
PART – 2 [Organizational Part]
Cover Page 4
Company Profile
[2.1] Historical Background 5-6
[2.2] Nature of business 7
[2.3] Management with chain of command (hierarchy)
Interest Income:
[4.2] Conclusion 59
[1.1]
INTRODUCTION:
BASIC Bank Limited is the state owned schedule Bank. Last year Bangladesh Bank under look a project to review the list of best
performing Bank. BASIC Bank placed topped in that list.
Banking is one of the most important sectors for a countries wealth building activities. At present the modern business,
industrialization foreign trade almost is dependent on banks. But now a day the banking sector of Bangladesh is suffering the default
culture, which is the consequence or result of bad performance of most of the banks of Bangladesh.
BASIC Bank Limited playing an important role toward the growth and economic development of Bangladesh.
This study is an attempt to produce a constrictive report performance of BASIC Bank Limited with special features of Credit
activities.
Last year Bangladesh Bank undertook a project to review the global best practices in the banking sector and examines in the
possibility of introducing these in the banking industry of Bangladesh. Four 'Focus Groups' were formed with participation from
Nationalized Commercial Banks, Private Commercial Banks & Foreign Banks with representatives from the Bangladesh Bank as team
coordinators to look into the practices of the best performing banks both at home and abroad. These focus groups identified and
selected five core risk areas and produce a document that would be a basic risk management model for each of the five 'core' risk areas
of banking.
1. Credit Risks;
2. Asset and Liability/Balance Sheet Risks;
3. Foreign Exchange Risks;
4. Internal Control and Compliance Risks; and
5. Money Laundering Risks.
Interest Income:
The study reflects the Financial Strategies and Fiscal Policies of BASIC Bank Ltd Bangladesh in terms of its awareness in our
country. It offers a critical analysis regarding these aspects. Hence it sums up the internship report thereby.
The study has appraised the prospect of BASIC Bank Ltd and the researcher has experienced the virtual tour inside the departments of
BASIC Bank situated in Dhanmondi during the apprenticeship.
Time Frame
Upgrade the
report
& Printing
Report
submission &
Presentation
The main objectives of education are to acquire knowledge. To acquire knowledge ultimately we must do some practical application
in addition to theoretical knowledge. Through this report, I tried my level best to present my practical knowledge as find out some
objectives:
Both primary and secondary data sources will be used to generate this report.
Primary Sources:
Primary data sources are scheduled survey, informal discussion with professionals and observation while working in different desks.
Direct observation
Special outlook
Questioning the concerned persons.
Discussion with the other Bankers.
Secondary Sources:
The secondary data sources are annual reports, manuals, and brochures of BASIC Bank Limited and different publications of
Bangladesh Bank.
To identify the implementation, supervision, monitoring and repayment practice- interview with the employee and extensive study of
the existing file was and practical case observation was done.
[1.4]
Objective of the practical orientation program is to have practical exposure for the students. My tenure was for twelve
weeks only, which was somehow not sufficient. After working whole day in the office it way very much difficult, it not
impossible to study again the theoretical aspects of banking. On the other hand to prepare my internship report I have
faced some limitations as follows.
To collect data and information, it is a common tendency of any departments to keep back their departmental data and
information.
HISTORY:
The BASIC Bank Limited (Bangladesh Small Industries and Commerce Bank Limited) establishes as a banking company under the
companies Act 1913 launched its operation in 1989. It was incorporated under the Act on the 2nd of August, 1988.The Bank started its
operation from the 21st of January, 1989 .It is governed by the Banking Companies Act 1913.The Bank was established as the policy
makers of the country felt the urgency for a bank in the private sector for financing Small Scale Industries (SSIs). At the outset, the
Bank started as a joint venture enterprise of the BCC Foundation with 70 percent shares and the Government of Bangladesh (GOB)
with the remaining 30 percent shares. The BCCI, the Government of Bangladesh took over 100 percent ownership of BASIC on 4th
June 1992.Thus there is state-owned. However, the Bank is not nationalized; it operates like a private bank as before.
Basic Bank is unique in its objectives. It is blend of development and commercial banks. The Memorandum and Articles of
Association of the Bank stipulate that that 50 percent of loan able funds shall be invested in small and cottage industries sector.
Steady growth in client base and their high retention rate since Bank’s inceptions testify to the immense confidence they repose on its
services. Diversified products both liability and assets sides particularly a wide range of lending products related to development of
small industries and micro enterprises, and commercial and training activities attract entrepreneurs from varied economic fields. Along
with promotion of products special importance is given to individual clients through providing personalized services. In fact
individuals matter in this Bank. This motto has been followed for development of clientele as well as human resources of the Bank.
Coping with the competitive and rapidly changing financial market of the country, BASIC Bank Limited maintains close connection
with its clients, the regulatory, the shareholders (Government of Bangladesh), other banks and financial institutions.
The nature of business of BASIC Bank Limited is banking business. It has been constituted under the companies Act 1913 and
subsequently 1994. It is an full fledged state owned commercial Bank. It’s main target is to serving people as well as earning profit.
Its important function is to receive deposits, lend money, discount bills, and finance foreign trade issue guarantee and transfer money.
In industrial sector, the highest disbursement of BASIC Bank is in Textile and readymade Garments sector.
⇒ Full-fledged commercial banking services including collection of deposit, short-term trade finance,
working capital finance in processing and manufacturing units and financing and facilitating
international trade.
⇒ Technical support to Small Scale Industries (SSIs) I order to enable them to run their enterprise
successfully.
⇒ Micro-credit to the urban poor linkage with Non-Government Organizations (NGOs) with view
facilitating their access to the formal financial market for mobilization of funds.
⇒ In order to perform the above tasks, BASIC works closely with the clients, the regularly authorities the
shareholders Government Of Bangladesh (GOB), banks and other financial institution.
CHAIRMA
BOARD OF DIRECTORS
MANAGING DIRECTOR
GM GM GM
(Audit & Inspection)
(Admin) (Operation)
Central Industrial HR
DEVELOPMENT
Establishment
Accounts Credit Division
& Division
Branch Control
International Credit
Division Division
Manager
Assistant
Deputy Manager
Interest Income:
Officer
Assistant Officer
As stated earlier the government holds 100 percent ownership of the Bank. The Government of Bangladesh appoints all the Directors
of the Board. The secretary of the Ministry of Industries is the Chairman of the Bank. Other Directors of the Bank are high
Government and central Bank executives.
The Managing Director is an ex-officio member of the Board of Directors. There are at present 7 Directors including the Managing
Director.
FINANCIAL HIGHLIGHTS OF
BASIC BANK LIMITED:
2006 , 2007,2008 & 2009 (Million in TK.)
Particulars 2006 2007 2008 2009
BASIC Bank Limited dedicated their service to the nation through active financial participation in all segments of
economy, small industries, trade, commerce and service sector etc.
The Banks main manifest to progress as an institution par excellence to customer satisfaction.
Global Banking has change rapidly and BSIC as worked hard to adapt to these changes.
To pay a vital role in human development and employment generation.
To undertake project promotion to identify profitable areas of investment.
To search for newer avenues for investment and develop new products to suit such needs.
To establish linkage with other institution which are engaged in financing micro enterprise.
BASIC keeping pace with the changing environment.
To corporate and collaborate with institutions entrusted with the responsibility of promoting and aiding SSI sector.
Deep commitment to the society and growth of national economy.
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Financial establishment of small units industries and businesses and facilitate their growth.
Steady and sustainable growth.
Investment in a cautious way.
Adoption of new building technology.
Profit maximization.
Establishing small industries.
[2.8]
The bank has 31 branches, 6 Zones spread throughout the country. At the head office level there are 12 divisions most of which have
more than one functional department which are headed by DGM and Training institute by a director with the rank of CGM.
International division.
Law division.
These are the different division of BASIC bank that are serving their services to the bank as well as to the country with great efforts
according to their respective fields.
BASIC Bank is a well prepared to and capable of meeting the demand for a broad range of banking services .It has got adequate
resources, both human and physical, to provide the customers with the best possible services.
BRANCH NETWORK:
At present, there are thirty one conveniently located branches in all over Bangladesh. These Branches are given below: -
[2.10
SOURCES OF FUND:
Like any other financial intermediaries, BASIC is no exception in performing its core functions viz, mobilization of fund and utilizing
such und for profitable purpose.
Mobilization of Fund:
Interest Income:
a) Deposit.
b) Borrowing.
Term
Savings
Current &
Others
DEPOSIT:
Deposit is the mainstay for BASIC Banks sources of funds. The following includes the usual types of deposits of the Bank:
⇒ Current Deposit-
Different group of industrial customers encouraged to open current deposit account includes: commercial,
small scale industry, medium scale industry, and large-scale industry. Minimum requirements for current
deposits worth TK 50,000, and maximum amount can be deposited up to TK 10,00,00,000.
⇒ Savings Deposit-
General clients are targeted group of savings deposit along with the industrial customers. Savings deposit
has no particulars to deposit minimum, and maximum. But depositors used to get deducted facilities for
drawing money from the deposited figure.
⇒ Term Deposit-
Depositors with a minimum TK10,000 are given term deposit facilities for at least six months by means of
highest interest rates. Fix deposit term valid up to six years, and then afterwards depositor can redeposit
the sum. Another form of term deposit called short-term deposit (STD), a minimal rate of interest given to
deposits whereby depositors can withdraw the after term over. Both for Fixed Deposit (FDD), and Short
Term Deposit (STD), all type of commercial, and industrial customers are given preferred services to open
a term deposit along with a credit & commerce account.
Interest Income:
This division is headed by a D.G.M. Under this division, there are five departments namely: -
1. Recruitment department,
2. Promotion department,
3. Transfer department,
4. Records department, and
5. Salaries and welfare department.
Frame personnel policies of the bank and implement these in harmony with the overall objectives and
policies of the bank and the Government.
Ensure recruitment, promotion, transfer and posting of all officers and staff of the bank in conformity
with policies, rules and procedures of the bank and the government.
Maintain personnel records the officers and staff and update those for ensuring appropriate personnel
actions such as promotion, transfer training etc.
Deal with compensation package of the employees that include such items as salaries T.A. D.A., house
rent, and medical bills.
Deal with sports cultural and welfare activities for the employees.
Carry put overall manpower planning form the bank assess the need for recruitment, training and
development and sources, methods, and media of training, maintaining and update various types of data
on training and skill of the employees.
Cater training needs of the various categories of the employees of the bank.
Organization workshop, seminar, symposium and other programs for developing human resources of the
bank.
Procure, supply and repair furniture fixture and other office equipment.
Collect bank’s necessary articles security papers etc.
Distribute all sorts of stationary.
Dispatch and receive mail, telephone, telegram telex etc.
Maintain and control vehicles and purchase spare parts tires, tubes etc. and when necessary.
Deal with divisional staff administrative matters.
Interest Income:
Frame human resources development policies of the bank and implement these in harmony with the overall
objectives and polices of the bank and government.
Carry out overall manpower planning for the bank assesses the need for recruitment training and development
and sources.
Methods and media of training maintain and skill of the employees.
Cater training needs of the various categories to the employees of the bank.
BOARD DIVISION:
Supervising all functions of MD’s secretariat including appointment with visitors, maintaining liaison with
government, autonomous bodies and other financial institutional.
Dealing with matters relating to fund management bill purchase and utilization of surplus fund, credit budgeting
banks and maintenance of the records of comparative positions of all financial institutions.
It is also one of the vital divisions in the head office and headed by a DGM.
General Credit Monitoring department are:
1. Advance department.
2. Recovery department.
Co- ordinate and supervise all credit policies and operation of the bank except rural credit and industrial
development credit.
Prepare, monitor and review the central credit budget of the bank.
Supervise all classified advances other than micro credit and industrial credits.
Exercise special control over jute advances of all branches and zones.
Take necessary steps for effective recovery efforts.
Preparation of the work plan program of the division and distribution of the same among different departments
of the division for action or information,
Accounts and reconciliation activities of the foreign bank account and reconciliation of account section,
Import and export finance activities of the import financing section and export financing section, and
Foreign aid/loan/barter/grant operation activities of the aid and barter financing section.
This division is responsible for issuance of operational guidance and instruction to the branches including supply of
the operational manual where required. It also ensures maintenance of the existing systems and procedures in respect
of general banking by the branches.
Audit & Inspection division is headed by a DGM. There are 6 sections under this division.
Identify problem /gap areas of operation and management for the purpose of conducting research.
Appraise system and procedures for updating.
Evaluate the progress of the bank periodically.
Develop new services & review existing ones for improvement.
Prepare annual reports of the bank.
LAW DIVISION:
General and monitoring activities of the concerned departments pertaining to counseling service to the
top management checking legal prints, drafting lease deeds, checking and verifying deferent forms of the
bank.
UTILIZATION OF FUND:
BASIC utilizes its funds in accordance with its organizational goals and corporate strategy. Main use is for lending to industrial and
trade sectors. Maintenance of cash and statutory liquidity reserve with the Bangladesh Bank covers 20 percent demands and time
liabilities. Placement of funds in Nostrums Accounts to handle foreign trade and investment in money market is also done as usual.
The Dhanmondi are started October,12,2004. This Branch was a loss project up to 2008.But 2009, this branch earn profit. Day by day
profit is increasing and client also increases.
The Branch is headed by Assistant General Manager and there some 4 departments which are as follows :
AM
O O O O O
(FE) (Cash) (GB) (GB) (IT)
AO
Messenger 1
Messenger 2
Guard (Arms)
Interest Income:
The total employees of Dhanmondi Branch are Twenty three (23). Such as: Branch In charge one (1), Manager three(3), Assistant
Manager Three(3), Assistant Officer four (4), Officer three(3), Junior Officer three(3), Messenger three (3),Guard two (2), Tea boy
one(1)
Total = 23
I joined in BASIC Bank Limited as an internee on the 1st September, 2010. After joining I followed what they do, how handle the
customer, behavior with employee etc. Day by day I adopted with officials especially the environment and started my work. In BASIC
Bank limited, Dhanmondi branch, the employees are mostly courteous, friendly in nature and eager to help in spite of the assigning
tremendous workload. They helped me as their level best. I tried to maintain the office time strictly that is why everybody liked me
very much.
Interest Income:
This internship period was three month and I worked in the bank every section but I emphasis on general banking activities. There I
learned a lot of things such as; how to open a new bank Account, activities of Cash section/Remittance/ bill clearing section. At first I
joined at Finance and Administration section where my key responsibility was to sorting voucher then I started my work at general
banking division. I have tried to complete all the part of general banking
They are following-
Firstly, I got a brief idea about the general banking then started work. I learned account opening, required documentation, maintaining
accounts, and way of closing that etc. are some of instances of learning points. Remittance like telegraphic transfer, Mail transfer,
Pay order, Demand drafts, and cheque issue, clearing was also the learing aspects of this 3 months study.
First day at Bank:
I have started my internship program in BASIC Bank at Dhanmondi Branch on 1 st september 2010.At the First day of my office, I
reached Bank at 9.30 a.m. and I met the Branch Incharge, Mr. Moinul Islam firstly. According to his instruction, I met with second
manager Md. Nazmul Hasan, who introduced me with all of the office staff. After that he placed me at General Banking department.
That day I work till 6 p.m.
union.
Learning Points:
After rigorous effort in the intern period at the bank, the following knowledge is added with me.
1. I learn how to open an account, what are the document require to open an account, and account opening process.
2. I learn how many types of depository product are available in BASIC Bank, at Dhanmondi Branch, and what are the profit
rates distributed to the customer for their deposit.
3. I learn the cash management procedure, who is responsible to open the vault, how to write a voucher, how to prepare
installment receipt, how cash pay to customer and so on.
4. I learn how to provide cheque book to customer.
5. I learn the payment process by Western Union.
6. I learn how to write Demand draft, Pay order, MT etc.
7. I learn the function of clearing house way of clearing the dues with different clients and banks.
8. I learn what are the Non-depository service are available in the BASIC Bank.
9. I learn various charge rate/commission and other service charge that bank receive as profit. .
10. I learn how to cope up with a banking environment
Interest Income:
11. I learn how to deal with customer and the best way to provide best service to them.
12. I learn how to work with adverse environment in the bank.
PART: 5
[5.1] INTRODUCTION :
The two main functions of a bank are borrowing money from public as deposit and lending to trade, commerce , industry and persons.
The making of loans and advances is a prominent and profitable function of a bank . Advances are made by the banks as Overdraft,
Cash Credit, Term Loan, Short Term Loan, LBP , LTR, L/C etc. Banks follow some process through which they sanction loans and
disburse Loans. At first they select appropriate borrower, process the loan proposal, attach security through applicable charge ,
complete documentation , Disburse Loan, supervise and realize loan. The whole process has been narrated in brief below:
Bank credit can be categorized according to maturity, method of disbursement and repayment, origin, purpose and security. A
combination of these aspects may be used for the purpose of a categorization. According to BRPD circular no. 16/98 loans and
advance are classified as under:
i. Continuous loan: A continuous loan has no specific repayment schedule. Rather it has only limit and an expiry
date. Examples of continuous loan are OD, CC and LIM facilities.
ii. Demand loan: Loan that is repayable on demand by a bank is termed demand loan, Examples of demand loan
are PAD, forced LIM, FBP and IBP.
iii. Fixed/time/term loan: These kinds of loans are repayable according to a pre-determined schedule. According to the
repayment time, these loans are again classified as:
iv. Short term agricultural and micro credit: Loans which are disbursed under
the loan program of the Agricultural Division of Bangladesh Bank are termed as short term agricultural loan.
BASIC Bank offers term loans to industries especially to small-scale and micro enterprises, working capital finance in processing and
manufacturing units, financing and facilitating international trade and commercial activities. These a!] can
be categorized as under:
1. Funded facilities
A. Term loan
- For small scale projects of fixed cost upto Tk 50.00 lac.
- For other small and medium scale projects
- Other commercial (HBL, transport, NBFIs etc.) purpose
- Staff loan (HBL, 3 Basics, Computer, Consumer, against PF)
B. Micro credit
- For NGO
- For individual
C. Working capital [CC (H & P), ECC, SOD, TOD, PC, LTR, LIM, LBP, FBP, LAFB etc.]
- For small-scale projects of fixed cost upto Tk 50.00 lac.
- For other small and medium scale projects
- Other commercial purpose
D. Demand loan
2. Non-funded Facilities
- L/C, BB L/C
Interest Income:
In the case of a loan the entire amount is disbursed in one or a number of phases by debiting the loan account. Repayment of the loan
can be made either in one or’ more than one installments. Amounts repaid cannot be redrawn. Interest is calculated OH the outstanding
balance. Short-term loans with repayment period, usually one year are sanctioned mostly to meet seasonal working capital needs,
particularly seasonal agricultural activities. Long-term loans, 3 to 10 years, are sanctioned for acquisition of capital goods for
development of manufacturing / processing industry as well as agriculture. This type of account is not suitable for trading purposes,
particularly trading activities with a number of repetitive operating cycles in a year or season. The security is usually mortgage of
immovable property, hypothecation of machinery, pledge of fixed deposit receipts, other financial obligations etc.
Although according to The Commission of the European Communities, a micro-enterprise has to satisfy the criteria for the number of
employees, which is maximum 10, Basic Bank do not have any official definition in this respect. However, it perceives that micro-
enterprises are generally of cottage industry nature and have the following characteristics:
• Run by owner and his family members.
• Outside labor employment is low.
• Traditional, indigenous technology.
• Mixed with household economy.
• Few fixed assets.
• Little or no reinvestment.
• Low skill requirement.
• Low literacy.
• Often part-time and / or seasonal.
• No or few written business records.
• Not taxable.
• Highly diverse and multiple activities.
• Market entry relatively easy but numerous competitors.
• Local markets.
• Informal economy.
• Generate high and rapid return to capital employed.
• Tend to be more concerned with access to credit than its cost.
• Very few grow into larger scale businesses.
• Highly risky, frequent business failures, but
• Owner cannot afford to go "out of business" - and will often turn to another enterprise if first one fails.
Interest Income:
iii. Overdraft
Overdraft facilities are allowed in current deposit accounts only. It represents permission to overdraw a current account up to a
sanctioned limit. Unlike loans, withdrawals and deposits can be made any number of times, provided the debit balance does not
exceed the agreed limit is usually allowed against excusable securities such as fixed deposit, other financial obligations, assignment of
bills collaterally secured by mortgage of property. Sometimes overdraft is allowed without any security for a very short period.
The use of overdraft facility is discouraged for commercial purposes.
Loan against imported merchandise is allowed against imported merchandise storing the same in bank's custody. The bank through its
approved clearing agent clears the merchandise. The advance is adjusted by delivering the goods against payment by the importer. The
documents remain with the Bank
Loan against Trust Receipt is a form of short-term loan where the bank delivers the import documents against a trust receipt given by
the importer to pay the bank's dues within a stipulated time limit. LTR is allowed to only first class tested parties when the documents
covering an import shipment or other goods pledged to the Bank as security are given without payment.
Export Cash Credit is allowed as cash credit against hypothecation of raw materials for processing goods for export. The advance is
usually adjusted from the export proceeds.
In the case of purchase or discounting of a bill, the banker credits the customer's account with the amount of the bill after deducting
his charges. The demand bills are repayable on demand, no time period being allowed for maturity. The banker is entitled to demand
Interest Income:
their payment immediately on presentation to the drawee. This practice, adopted in the case of demand bills (viz. - Cheque, bill drawn
on sight L/C etc.) is known as purchase of bills.
Leasing Finance: Leasing is a commercial arrangement whereby an equipment/asset owner the lessor coveys to the equipment user
(the lessee) the right to use the equipment in return for the payment of specified rentals over an agreed period of time. The ownership
remains with the lessor. There are two principal types of leasing arrangement: a finance lease and an operating lease.
Hire purchase: Hire-purchase is a type of installment credit under which the hire-purchaser, called the hirer, agrees to take the
equipment on hire with an option to
purchase at specified rental, which is inclusive of repayment of principal as well as interest. Hire-purchase agreement, generally
includes the following terms:
i) Possession of equipment is delivered by the owner to the hirer on condition that the hirer pays
periodical installments as agreed.
ii) The ownership of the equipment is to pass to the hirer on payment of the final installment; and
iii) The hirer has a right to terminate the agreement at any time before the ownership so passes.
C. Different type of Non-funded facilities
L/C is a form of guarantee of payment issued by a bank on behalf of a borrower that assures the payment of interest and repayment of
principal on bond issues.
Any one negotiating a contract naturally wants to be sure that the other party involve will perform as promised. Bank Guarantees are
widely used to provide this assurance
BGs are used for so many purposes. So, types of guarantee depend on which type of
transaction is guaranteed. Very popular types of guarantees are:
a. Bid-bond: A tenderer participating in tender must submit bid-bong along with its offer Stipulated in the terms
of tender, usually the amount vanes from 1% to 5% of the amount of the offer.
b. Performance Guarantee (PG): To assure payment to the beneficiary, the guaranteed amount in the event the
supplier / seller has not me! or insufficiently fulfilled his contractual obligations. Stipulated in the contract,
usually the amount varies from 5% to 20% of the value of contract.
c. Advance Payment Guarantee (APG): As per terms of payment for major sale, the buyer usually pay an
installment for purchase of raw materials and cost of production.
Selection of borrower is very important for making advance . It will be clear that advance, to be safe, should be granted to a reliable
and honest borrower, who has the capacity to conduct his business. The study of a borrower involves the study of the three "Cs" of the
party, i.e. his Character. Capacity and Capital or, in other words, his Reliability, Responsibility and Resourcefulness.
Character: Character denotes integrity of the borrower, i.e. he or she should have willingness to repay the money borrowed.
Capacity: Capacity means the ability to employ the funds profitably and repay the advance according to the terms and conditions of
the sanction. The capacity of the borrower has to be determined and, for this purpose, enquiries will be necessary to find out his
qualifications and experience in the line in which he is working.
Capital : Capital denotes financial soundness, The borrower must have his or her own stake in business, i.e. he or she must take a part
of the risk in the business. This is to be done by putting his or her own money into the business. That creates a sense of involvement in
the business in the mind of the borrower, if he or she has sufficient capital of his or her own to invest in the business, besides the
advance applied for, he will be considered a more suitable borrower.
[5.4]
LENDING CRITERIA:
Entrepreneur:
Entrepreneur/promoter has to be creditworthy and compete enough to run the proposed industry.
The project should be viable from organizational, technical, commercial, financial and economic points of view.
Technical Viability:
Commercial viability:
Market prospect potential for the product has to be fully assured at competitive prices.
Marketing channel for the product should be accessible to the entrepreneurs.
Financial Viability:
There should be reasonable debt equity ratio as determined by the a bank on individual case basis.
Debt service coverage ratio should be at least 2.5 times at the optimum level of production.
IRR should preferably be not less than 20 percent.
Economic viability:
The project should ensure benefit to the national economy and create sufficient employment opportunity.
Interest Income:
BASIC Bank Limited has been preparing a policy guideline for loan processing at Branch and Head Office level with documentation
procedure which has been summarize as below:
Generally, all credit proposals shall be rooted from branch. The Relationship Manager (RM) at the branch shall conduct a thorough
credit and risk assessment prior to forwarding any proposal to Head Office with due observation/ recommendation of the branch credit
committee (BCC). The results of this assessment shall-be presented in the credit line proposals. The RM shall be the key person of the
customer relationship, and must be held responsible for the accuracy of the entire credit application submitted for approval. RMs must
be familiar with the bank's Credit Policy and Procedural Guidelines and should conduct due diligence on borrowers, principals, and
guarantors
Application Process
Any credit facility may be allowed lo a customer only after approval of the same by an authorized official. Any customer seeking a
credit facility against acceptable security must make an application in Bank's prescribed form enclosing papers/ documents . RM shall
verify the information furnished by the customers, shall arrange interview with the customers and shall conduct a thorough
inspection /investigation about the customer and his business position, i.e, shall visit the business of the borrower to assess his
business position / condition and visit the collateral to assess the valuation and condition of the properties. After completion of the
analysis, RM shall prepare the Credit Application and Risk Grade Score.
The RM at Branch shall make a preliminary study of the affairs of intending customer by consulting the following:
i. Customers application
ii. Confidential Opinion
iii. Statement of accounts of (he customer with own and other Banks Statement of assets
and liabilities
iv. Financial statements for the last 3 years
v. Trade and other reports
The RM at Branch shall arrange an interview with the intending customer to know on the following points:
The RM will prepare CLP ( Credit Line Proposal ) as per Bank’s Prescribed format and with specific recommendation the proposal
shall be submitted to the respective division at Head Office
On the basis of the recommendation of the branch Head Office sanctioning authority shall sanction the loan quoting the terms &
condition .
Security : An element of risk is always present in every advances, in whatever degree a banker knew his customer personally and
intimately, in whatever degree he has the confidence in the integrity and honesty of a customer. When a banker ordinarily takes as
things assets, goods, valuables, financial papers, surety, guarantee, etc. against the risk for lending is called security.
Importance of security: Banks always lay stress on three elements while making advances:
a) Borrower's integrity and honesty
b) Genuine purpose
c) Assurance of return of money advanced.
Interest Income:
Security serves the purpose of the third element. It: covers risks of non-payment
- determines to a significant extent bankers willingness to lend
- secures a person's undertaking to pay or repay money.
Personal Security: Security by which a borrower is personally made liable to repay the loans / advances. Demand Promissory Note,
Persona] Guarantee, Bill of Exchange, etc.
Tangible Security: Tangible assets like stock of goods, bonds, deposit receipts, bill of landing, bills receivables, warehouse receipts,
real estate, shares, assignable insurance policies, etc. are taken as security against lending.
Primary Security: The security which is deposited by the borrower himself against lending is called primary security. Primary
security is the main cover for the advance made by banks. Primary security is associated with the purpose for which the lending
allowed. "Stock in trade, industrial plants, land and building, bills receivables, deposit receipts, shares, etc. which are deposited by the
borrower shall be treated as primary security.
Collateral Security: Additional, subsidiary or secondary security in addition to primary security is called collateral security.
Direct Collateral Security: Collateral security obtained from the borrower himself to secure his own account is known as Direct
Collateral Security.
Indirect Collateral Security: Collateral security given by a third party / persons to secure a customer's loan account is called Indirect
Collateral Security.
The most common types of securities that are lodged as cover of loans in our country are:
- Real Estate
- Deposit Receipts (FDR, CDR, Sanchaya Patra. etc.)
- Balances in Deposit Accounts.
- Shares and Securities (Security papers, Shares, Debentures)
- Life Insurance Policies.
- Documents of Title to Goods.
- Goods and Commodities.
- Gold and Gold ornaments,
- Plant and Machineries.
Collateral Security is usually taken in our country against trade finances (hypothecation of stock) which is considered as weak
security.
Modes of creation of charge on securities are of different types. These are dependable on the basis of
Nature of loans and advances and nature of properties for securities.
Charges may he of different types like Legal Charge , equitable charges, fixed charges ,
i- Uniting charges etc. .
Mode of charges
Mortgage :
Interest Income:
When immovable property, like land and building are offered by a customer as a security for loan, charge thereon is created by means
of a mortgage. According to section 58 of Transfer of Property Act-1872 , a mortgage is '. "the transfer of an interest in specific
immovable property for the purpose of securing the payment of money advanced or ,to be advanced by way of loan, existing or future
debt, or the performance of an engagement which may give rise to a pecuniary liability." Therefore a mortgage under the act is a
transfer of interest of a specific immovable property.
iv Equitable mortgage
v) Usufractuary mortgage
vi) Anomalous mortgage
[5.9] DOCUMENTATION :
Charge documents: Charge, documents are generally prescribed in printed forms used by the bank against credit to be executed by
the borrower/party concerned.
These are as follows:
1) Demand promissory note (DP note)
2) DP note delivery letter
3) Letter of arrangement 4} Letter on continuity
5) Revival letter- f
6) Revival letter-II
7) Letter of guarantee
8) Letter of Hypothecation of goods
9) Letter of Hypothecation of machinery
Interest Income:
Branch should obtain initially two sets of charge documents. One set is to be duly filled in, signed, stamped and witness. In every
renewal/enhancement/reschedule of loan, branch should obtain afresh set of charge documents.
The bank disburse the loan after completing all formalities such as
Loan classification attempts to categorize the debt information in a systematic manner. Loan classification is defined in terms of
degree of risk associated with loans.
Loans are classified which are judged to have a reduced chance of repayment Loans are classified as substandard, doubtful and
had/loss as per classification guidelines by the Bangladesh Bank.
• Sub-standard (SS)
• Doubtful
Overdue is more than 9 months but less than 12 months.
• Bad Loss
Overdue is more than 12months and above.
* Interest on Substandard & doubtful loan accounts should be credited to "Interest Suspense Account" instead of crediting
the same to the interest income account.
* Calculation of interest on Bad Loss loan accounts should be deferred instead of calculating the same on those accounts.
* If there is any recover,- on the above accounts mat recovery/portion of recovery will be treated as interest recovery, not
principal recovery. After adjustment of interest due, principal portion of respective loan account will be adjusted later on
50.00%
(b) Sub-standard (SS) 100.00%
1. Garments Accessories
2. Water Transport
3. Poultry
4. Paint Manufacturer
5. Cold Storage
6. IT Project
7. Food item
Interest Income:
Pailac Chemical Co. a paint manufacturer company is the one of the valued client / Borrower of Dhanmondi Branch. They are availing
project loan , working capital , L/C and LTR facilities from this Branch. their total exposure is about 12.50 crore.
Pailac Chemical Co. has its presence in the Paint Market since 1980s’ . They have a steady market share of around 10- 15%. Pailac is
a quite popular brand. The company has a strong financial position and huge company resources including premises and machinery.
As the Management has observed that there is a market gap between demand and supply, they plan to upgrade and expand the
existing production capacity to capitalize on the potential market demand. Pailac has a good brand image and is well known in the
banking sector. The proposed security is adequate to cover our loan exposure
Location :
Existing:
83/B, Hazari Bagh, Dhaha, near Sonali Bank, Hazari Bagh Br.
Proposed:
39.90 decimal land beside Berry Band at Hazaribagh, Dhaka.
North Sonaton Garh, beside Berry Band & near Sikder Medical College
Utility :
Electricity:
a) Existing : 150 MW
b) Proposed: 300 MW
Water :
a) Existing: WASA Line
b) Proposed: own arrangement – deep Tube well
Communication:
a) Existing:
30 feet road in front of Factory, which is well connected to Main Road
b) Proposed:
40 feet link road which is connected to Gabtoli, Sadargahat and also
connected to Dhaka City through many roads
Manpower :
a) Existing: 300 persons
b) Proposed: 450 persons
Name of products :
a) Existing:
Oil base Paint, Water base Paint, Cement base Paint
b) Proposed:
Oil base Paint, Water base Paint, Cement base Paint
Land :
a) Existing: 2 Kathas of land 4 storied building
Building:
a) Existing: 4 storied building
Furniture:
a) Existing:
Table , Chiair , file cabinet, Sofa almirah etc Worth Tk. 20.00 Lac written value
Production capacity:
Existing: 100% capacity
Taka in Crore
Interest Income:
Item Quantity
Total 58.76
Existing:
Vehicle No. value
Truck 4 Tk. 80.00 Lac
Project Cost:
Particulars Existing Total Cost
Land 39.90 decimal & Development 2.45 crore 2.45 crore
Civil construction & Steel Structure 3.28 crore 3.28 crore
Imported Machineries 3.21 crore 3.21 crore
Existing machineries 1.90 crore 1.90 crore
The following have been identified during the period of my internship at BASIC Bank Limited:
Problems:
• The Account Opening procedure is not easier to the customer, such as the names of the introductory, no separate desk for
this.
• There are few number of ATM booth, the number of ATM booth is only 5.
• Although the profit earning is satisfactory, but customer service quality of this branch is not yet top class.
• The working procedure of the branch along with the office set up could be more organized.
• Efficient work force along with proper division of work is vital for the success of any bank, BASIC Bank has the scope to
consider these factors to enhance and sustain it growth.
• Lack of variety of services in the general Banking.
Interest Income:
• The cash counter and the whole General Banking section as I found at Dhanmondi Branch is congested and the procedures
are also traditional.
• Small Market share, therefore Market pressure for lowering of lending rate.
Strengths :
Loan application
Loan processing
Documentation
Disbursement
120000000
100000000
80000000
60000000
40000000 Series1
20000000
0
1 S1
2
3
Loan Disbursement:
Interest Income:
So, Loan Disbursement is increasing day by day. At 2009 the expected amount are increases rather than 2008, and at 2010
disbursement are more than 2009.
So, the branch position is stable day by day.
Deposit:
500
400
300
Advance
200
100
0
Interest Income:
31
30
29
28
27 ClassifiedLoan
26
25
24
23
100
80
60 East
West
40
North
20
0
1st Qtr 2ndQtr 3rdQtr 4thQtr
I get the following Strengths, weaknesses, opportunities, and threats (SWOT) from my
practical observation in three months Internship Program, of BASIC Bank Ltd. as
follows:
Strengths Weaknesses
1. Conservative approaches to reduce the risk of 1. The techniques specified for credit
classification. appraisal is not sufficient.
2. Assign adequate power to the top management 2. More dependency rests on government
to monitor credit operation sources for deposit mobilization.
3. Clearly specifies the documentation 3. Services offered are not adequate.
process to reduce the risk of classification.
4. Provide guideline to furnish loans only to 4. Small market in Banking-business.
small-scale industries for short time, which
minimizes hug loss.
5. Clearly defined measure in dealing with
foreign exchange transaction.
6. Strong procedure in selection of new borrower
Opportunities Treats
1. Suitable for small-scale business, this is 1. Not suitable for future competition in the
growing day by day. market.
2. Government and other International 2. Major economic depression.
agencies positive attitude toward low
classification rate.
3. Opportunity to expand in business banking. 3. Govt. pressures to reduce interest rate
Interest Income:
Recommendati
[6.1]
on:
Basic Bank is one of the top class banks in our country. When I was placed at Dhanmondi Branch I didn’t have serious problems
regarding the operation, customer service, management, human resource department or anything else.
The time to reach Permanent Position from probation period takes almost two years, which is a very long
time process as I considered and it should be less than two year.
Some Officers of the bank are not self-motivated. They should be self-motivated by training.
Basic Bank has only 31 branches, which are not so satisfactory to serve the country widely. It requires
more branches throughout the country.
Some banking operations are still operated in manual basis rather than computer system that take more
time. Computer should be used in all their activities.
The branch should obtain AD license for operate full fledged foreign exchange banking.
We require some valuable information for the purpose of making Internship report but these kinds of
information is not available. We strongly suggest helping us in this matter.
[6.2]
CONCLUsion:
The BASIC Bank Limited has been trying to operate its business successfully in Bangladesh since 1994. Basic Bank has already
developed goodwill among its clientele by offering its excellent services through General banking, Credit division and Foreign
Exchange divisions. This success has resulted from the dedication, commitment and dynamic leadership among its management over
the periods. The working atmosphere of the BASIC Bank Limited is very simulating. During the short span of time of its operation,
the bank has been successfully to the position itself as a progressive and dynamic financial institution in the country due to the
following reasons:
Although there was huge loss in the establishment period of the bank due to huge sunk cost and operating cost, from the second year
the bank was gradually able to reduce cost proportionately through an effective management.
The growth of total exposure of the branch is very satisfactory. Total exposure of Dhanmondi Branch is Tk. 104.00 crore which is
very satisfactory for a branch which has launched at the end of 2004. Moreover , Classified loan is Zero which is really praiseworthy.
Interest expanses of the bank are reducing proportionately compared to interest income due to huge accumulation deposits as a result
of increasing number of depositors. The number of depositors and the amount of deposits lie in the upward trend due to offering
attractive services to the customers.
Other income of the bank is also going up every year due to the increase of commission, exchange and brokerage fees in the foreign
exchange section. Foreign exchange of the bank is operating effectively.
All this together with its adoption of modern trend of Banking system has enable it to turn out as potential profiteering financial
Institution. My course of internship in this Bank has been very valuable.
Interest Income:
Interest Income:
[6.1]
References
We took help from the following sources for preparing this report they are: -
Annual Report of BASIC Bank Limited 2009
Various types of publications of BASIC Bank Limited.
http://www.basicbankbd.com
http://www.bangladeshbank.com
Officers of the Branch
Information was collected from the different publication, and books. For collecting books and
periodicals I have used the following library:
The Banking sector crisis and government in Bangladesh, Thoughts on Economics, Vol-7, no 3 & 4. By, Hossain Mr. Kabir.
Investment Analysis and Management, 7th Edition, By, Charles P Jones, Chapter 3 & 8.
Investment Analysis, 9th Edition, By, Brigham, Part-2, Chapter no 6.
International Monetary Fund Staff Papers, 35 (September 1988): 534-36.Elgari, Mohamed Ali. "A Short Term Financial Instrument
Based on the Contract.
The Experience of Bangladesh,”Managerial Finance, Volume 25, Number 5, 1999: 60-113.Hassan, M. Kabir and Adnan.
Interest Income:
[6.2]
bIBLIOGRAP
HY:
Annual reports, BASIC Bank Limited 2009
BASIC Bank 5 years of progress Book.
http://www.basicbankbd.com
http://www.bangladeshbank.com
Various types of publications of BASIC Bank Limited.
Performance Evaluation of Private Sector Commercial Banks," The Indian Journal of Economics, Vol. LXXIII, Part II, No. 289,
October 1992.
International Monetary Fund Staff Papers, 35 (September 1988): 534-36.Elgari, Mohamed Ali. "A Short Term Financial Instrument
Based on the Contract.
The Experience of Bangladesh,” Managerial Finance, Volume 25, Number 5, 1999: 60-113.Hassan, M. Kabir and Adnan.
The Banking sector crisis and government in Bangladesh, Thoughts on Economics, Vol-7, no 3 & 4. By, Hossain Mr. Kabir.
Economics Research Bureau. Akkas, S. M. A. (1995). “Modeling Operation of Islamic Banks Under Conventional Banking
Framework: A Comparative Efficiency Analysis in Deployment of Investible Fund”. Thoughts on Economics, Vol. 5 No. 3 & 4, July-
December 1995. Dhaka.
Minsky, H. P. (1982). “Can it Happen Again”. In M. E. Sharpe (ed.), Essays on Instability and Finance.
Minorsky, N. (1962). Non-linear Oscillations, Litton.
Sametz, A. W. (1982). “The Capital Market”. In Polakoff & Others (ed.), Financial Institutions and Markets: Special Issue. Boston:
Houghton Miffin Co.