Professional Documents
Culture Documents
INTRODUCTION
The purpose of this hand book is for creating awareness on the standardized
information for easy access under standing in respect of different functions,
duties, powers of the officers and employees procedure followed in the decisions
making, process, rules, regulations, instructions, manuals, records, documents,
budget allocations, remuneration of officers, statement of boards, councils,
committees and other information as may be prescribed and there after update
these publications every year.
Chapter 7 Categories of Document held by the public Authority under its control
Smt Kasturi Bai Tella, Chief Public Information Officer, Greater Hyderabad
Municipal Corporation. 23220394 Cell No. 9550722063
Sri K. Sudhakar
Zonal Commissioner (North Zone) 27807321, 9849905760
Sri.S.Ramnarayana Reddy
Zonal Commissioner (West Zone) 23011962, 9000399942
3 Smt.Priya Darshini A.C.(UCD) To support the Commissioner duly supervising and over all incharge of the UCD wing and
Urban Poverty Alleviation/Slum Upgradation, Training Programmes for Urban Poor, Co-
ordination with District Collectors, Hyderabad and R.R.Dist.
4 Smt.Shiva parvathi A.C. (Works, Electrical & To support the Commissioner duly supervising and over all incharge of the Engineering
Elections) works, Electrical and Elections i.e. Electoral Rolls, Conduct of Elections to Lok Sabha, AP
Legislative Assembly and Municipal Corporation, EPIC Project/MPHS Project, Maintenance
of Electoral Roll Data Base, Census with all the patters related to GHMC.
5 Sri.M.Rajeshwar Rao A.C. (I.T.) To support the Commissioner duly supervising and over all incharge of the I.T. wing.
6 Sri. S.Subba Rao, IRTS A.C.(T & T) To support the Commissioner duly supervising and over all incharge of the Traffic and
Transport wings and other transport related issues
7 Sri.Sai Kumar A.C. (Admn., Legal) To support the Commissioner duly supervising all administrative matters and Legal matters.
8 Sri.S.Hari Krishna A.C. (Finance) To support the Commissioner and over all incharge of the Finance wing and all matters
relating to Property Tax, Advertisement Tax and to sanction of pension, commutation of
pension, family pension, retirement gratuity, encashment of Earned leave
9 Sri S.Aleem Basha AC(Health & Sanitation) To support the Commissioner and to look after entire Public Health works like Sanitation
Malaria, Cleaning of the City Maintenance of Slaughter houses. Registration of Birth and
Deaths issue of D.& O Trade Licenses, and Transport section of GHMC.
10 Smt.P.Anuradha A.C. (Parks, Sports ) To support the Commissioner duly supervising and over all incharge of the Parks, Sports &
Advertisement wings. All Playgrounds /Sports Stadia, Swimming Pools, Organisation of
Sports Facilities, MOUs/Agreements ordination with SAAP, Feeder Sports facilities for
National Games, Community Halls/Buildings in Major Playgrounds.
11. Sri.Sudhakar Zonal Commissioner MOH, CP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner in
(North Zone) Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
12. Sri Chandra shaker reddy Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner
(South Zone) in Zonal Level
The Z.C. will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
13. Sri. Ilambarithi, IAS Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner
(Central Zone) in Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
14. Sri.S.Ramnarayana Reddy Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal .
(West Zone) Commissioner in Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
15. Sri R. Yadagiri Reddy Zonal Commissioner (East AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of zonal Addl.
Zone) Commissioner in Zonal Level. The Z.C will Zonal level Building Meetings. All town
planning permissions issued at Circle levels by the competent authorities shall be subject to a
transparent process of scrutiny and examination by the Building Committee under the
Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of
the Z.C.
16 Sri. A.Prabhaker Chief Examiner of Accounts All matter related to Audit.
17 Sri.M.Pardhasarathy Chief Financial Advisor All matter related to Budget, Pensions, Employees GPF.
18. Sri.M.S.S.Somaraju Secretary All matters relating to the General Body, Standing Committee and Special Committees,
Wards Committees, Assistance to the H.W.Mayor and Dy.Mayor, GHMC.
19 Sri N. Raghunath Rao LAO All Matters relating to land Acquisition including Court Cases, MCH Land Office; Co-
ordination with Collectors of Hyderabad and Ranga Reddy Districts on Land Matters, MCH
land Information System, Computerization of Land Records.
20 Smt Kasturi Bai Tella CPRO Press Co-ordination & Briefings, Printing Press, Public Relations, Public Notifications,
Action on Press Reports, Jayanthis & Vardhinthis, Library, Commissioner’s Weekly Review
of Action Taken on Press Reports, etc.
21 Sri Prem Raj Director(Sports) All Playgrounds /Sports Stadia, Swimming Pools, Organisation of Sports Facilities,
MOUs/Agreements ordination with SAAP, Feeder Sports facilities for National Games,
Community Halls/Buildings in Major Playgrounds.
22 Sri. Pandu Ranga Rao Engineer – in Chief Preparation and execution of projects in GHMC.
23 Sri.Satish Chandra Director (HNC) Naming of Streets and House Numbering, Street Signage, Locality/Circle Data Base.
24 Sri Dhan Singh Chief Engineer (M) Supervision and maintenance of all the Engineering works
25 Sri. G.V.Raghu Chief City Planner Building/layout and planning permission, preparation and implementation of development
plans and enforcement operations such as removal of encroachments and demolition of illegal
structures.
Granting building/house Construction or addition/alteration permissions
Layout/subdivision plan approval
Issue of occupancy certificate
Issue of certified
26 Sri Y.Ramesh (I/C) Director, Urban Forestry Planning and development of Parks and Plantations including City level, Colony and
Neighbourhood Parks, Traffic Islands and Central Media in Circle III, IV, VI and
Secunderabad, Raising of Horticultural Nurseries, Procurement of Tree Guards, Water supply
by Tankers, Colony Park Adoption Scheme, Film Shooting Permissions in Parks,
Development and Maintenance of Parks. Urban Forestry, parks and Plantations, Annual
Information Book on Urban Forestry & horticulture, Action Plans for Permission, Tree-
Training Operations, Development and Maintenance.
27 Sri.P.Srinivasulu Project Director Project Director is working under the control of Commissioner, GHMC. Aasara helps the
AASARA Senior Citizens to lead a healthy, peaceful and dignified life.
Chapter 4
Procedure Followed in Decision-making Process
[Section 4 (1) (b) (iii)]
4.1 Describe the procedure followed in decision-making by the public authority.
5.1 Please provide the details of the norms/standards set by the public authority for
the discharge of its functions/delivery of services.
Emergency operation
Fallen trees trunks branches 4 to 8 Hours
Building /wall collapse cases 4 to 8 Hours
Removal of dead 12 Hours
animals/Corpse
Complaints of inundation 4 to 8 Hours
Catching of rabid/ferocious 24 Hours
dogs 10 days
Catching of Stray Monkeys
Birth & Death Certificates
or Non availability
certificates
Issue of Birth & Death 3 Days
Certificates & Non
availablility certificate 3 Days
Inclusion / Correction of
Name in birth certificate 1 Week
Issue of Birth & Death
Certificates incase of non
institutions
Trade License
Issue of Trade Licenses Within 15 days
Renewel of Trade Licenses Within 15 days
Action on complaints Within 3 days
Roads
Filling up pot holes Within 3 days
Removal of obstruction on Within 3 days
roads
Within 24 Hours
Road cutting permission
Town Planning
Grant of Individual Building Within 15 days
Permission
Grant of group housing Within 30 days
scheme
Grant of multistoreyed Within 30 days
building
Plot sub division approvals Within 30 days
Layout permission Within 60 days
Issue of occupancy certificate Within 15 days
Issue of certified copies Within 15 days
Tax
Within 30 days
Vacancy remission
Advertisement permission:
fresh/renewal Within 30 days
Chapter 6
Rules, Regulations, Instructions, Manual and Records for Discharging
Functions
[Section 4 (1) (b) (v) & (vi)]
6.1 Please provide list and gist of rules, regulations, instructions, manuals and
records, held by public authority or under its control or used by its employees for
discharging functions in the following format.
2
Annual Municipal Secretariat A.C (Fin.) GHMC (H.O), Tank
Administration General Administration bund road, Hyd.
Report Election Branch
Legal Section
Finance & Accounts
Information Technology
Audit
Planning & Projects
Land Acquisition
Traffic & Transport
Health & Sanitation Wing
Engineering Wing
Urban Community Development
Vigilance & Enforcement
Play Grounds & Sports
3
Budget Book Budgeting & Accounting Reforms A.C (Fin.) GHMC (H.O), Tank
Budget 2007-2008: At a Glance bund road, Hyd.
Revenue Receipts
Revenue Expenditure
Capital Receipts
Capital Expenditure
Loan Repayment, Advances & Deposits
Budget 2007-2008 : Highlights
Budget Tables
4
Subordinate Ministerial Establishment Addl.Commissioner, General
Service Rules Executive Establishment Administration
1966 Selection Authority GHMC (H.O), Tank bund road,
Reservation of Appointment Hyd.
Probation
Suspension, termination of Extension of probation
Extension of probation
Tests
Security
Seniority
Selection and non selection posts
Promotion and appointment by direct recruitment
Transfers
Relaxation of Rules
5
Citizen Chatter Health & Sanitation Chief Public Relation Officer
Civic Infrastructure GHMC (H.O), Tank bund road,
Green City Hyd.
Town Planning
Property Tax
Urban Community Development &Services
Parishkruthi
6
Applications Birth & Death Applications Service Center at Head Office and
Trade License Applications e-seva centers
Building Applications
Self Assessments formats
7
Extract Copies Tender Schedules Chief Engineer, (M) Head Office
Building Plans Chief City Planner, Head Office
Resolutions Secretary, Head Office
Chapter 8
Arrangement for Consultation with, or Representation by,
the Members of the Public in relation to the Formation of
policy or Implementation thereof
[Section 4 (1) (b) (viii)]
23224824, ac_planning@ghmc.gov.in,
Sri. G.Rajendra Prasad, I.A.S AC ( Plg.)
9000911810
Smt.Priya Darshini AC (UCD) 23220172, ac_ucd@ghmc.gov.in,
9701111604
AC (Works, Elections
Sri. Shiva Parvathi 9963550422 ac_works@ghmc.gov.in,
& Electrical)
23224056, ac_api@ghmc.gov.in,
23224824, ac_pco@ghmc.gov.in,
Sri M.Rajeshwar Rao AC (IT)
9849905781, ac_it@ghmc.gov.in
9866660417
AC
(Transportation,PD 23226538,
Sri. S.Subbarao, IRTS ac_transportation@ghmc.gov.in,
MMTS, BRPS, Other 9959226582
Transportations,)
23220080, ac_admin@ghmc.gov.in,
Sri Sai Kumar AC (Admin, Legal)
9704670174
23220848,
Sri. Hari Krishna AC (Finance) ac_finance@ghmc.gov.in
9849004504
AC (Health & 23222160,
Sri. S. Aleem Basha ac_health@ghmc.gov.in
Sanitation) 9177701937
On deputation as
Sri. K.Venkata Rami Reddy 23225361 ac_ucd@ghmc.gov.in
OSD to M(MA)
ac_sports@ghmc.gov.in
Smt. P. Anuradha AC (Parks,Sports) 9949994035
ac_advt@ghmc.gov.in
Zonal Commissioner's and Joint Commissioner's
23322978,
Sri Ilambarithi, I.A.S Zonal Commissioner (CZ) 9490059524 zc_central@ghmc.gov.in
27807321,
Sri.KSughakar Zonal Commissioner (NZ) 9849905760 zc_north@ghmc.gov.in
24043600,
Sri R.Yadagiri Reddy Zonal Commissioner (EZ) zc_east@ghmc.gov.in
8008123509
24500254,
Sri C.Chandra Sekhar Reddy Zonal Commissioner (SZ) zc_south@ghmc.gov.in
8978118812
23010062
Sri S.Ramnarayana Reddy Zonal Commissioner (WZ) zc_west@ghmc.gov.in
9000399942
Joint Commissioner
Sri K.Ram Kishan
(Electricals)
Smt.S.Annapurna Joint Commissioner(EZ)
Deputy Commissioner's
Smt Nalini
5 Circle No.2 (old) 9177701938 24525842 dc_circle5@ghmc.gov.in
Padmavathi
Chief Examiner of
Sri A. Prabhakar 9959094217 sns@ghmc.gov.in
Accounts
23224062,
Sri Syed Niranjan Shah Examiner of Accounts sns@ghmc.gov.in
9618880833
23227644,
Sri.M.S.S.Somaraju Secretary secretary@ghmc.gov.in
9989930667
23226695,
Sri N.Raghunath Rao LAO lao@ghmc.gov.in
9849065429
23220394,
Smt.Kasturibai Tella CPRO cpro@ghmc.gov.in
9550722063
23220394,
Sri S.Pawan Kumar Naidu APRO apro@ghmc.gov.in
9949994022
23225397,
Sri Prem Raj Director of Sports director_sports@ghmc.gov.in
9849006024
23221077,
Sri. Pankaja CVO
9989930589 chief_val_officer@ghmc.gov.in
A.E (Bldg. 23225397,
Sri K.Venkata Narayana mis@ghmc.gov.in
Maintenance) 9701111524
Joint Commissioner 23225397,
Sri N. Samrat Ashok
(Health) 9704234311
23225397,
Sri Narsing A.E (Advertisement) ae_advt@ghmc.gov.in
9704990960
Project Director,
Sri P. Srinivasulu 9704456522 aasara@ghmc.gov.in
AASARA
Dy. Collector (Retd)
Sri N. Narayana 9704601865
(Elections)
Health Wing
AMOH-Circle-III (L.B.
Dr.M. Manohar 9000601032 amoh_circle3@ghmc.gov.in
Nagar)
AMOH- Circle - VI
Dr.K. Swamy 9959667101 amoh_circle6@ghmc.gov.in
(Rajendra Nagar)
Dr.Aizaz Khasim AMOH- Circle - VII 9000102287 amoh_circle7@ghmc.gov.in
Dr.M.S.
AMOH- Circle - XIV 9849006083 amoh_circle14@ghmc.gov.in
Madhusudhan Rao
Dr. T. Damodhar AMOH- Circle-XV 9000601031 amoh_circle15@ghmc.gov.in
Smt. Radha
SS-Circle-XVI 9849908069 amoh_circle16@ghmc.gov.in
Mahalaxmi
Dr. C. Chandra Kala AMOH-Circle-XVII 9989930606 amoh_circle17@ghmc.gov.in
Dr. Sermista AMOH-Circle-XVIII 9701230005 amoh_circle18@ghmc.gov.in
Sri Srinivas Rao,
Statistical Officer 9989930444
Circle-1 to 9
Sri N.V.S. Ramana
Murthy, Circle-10 to Statistical Officer 9963550436
18
Sri. K. Soma
AE (SWM) 9908014308
Sankara Rao
Transport Section
27534289,
Sri. Anil Raj Dy.EE - Kavadiguda
9989930374
Veterinary Section
23264087,
Sri R. Ratna Joseph Chief Entomologist chief_entomologist@ghmc.gov.in
9849014758
Sr.Entomologist (UMS
Sri P. Santosh 9849398635 -
City)
Sr.Entomologist (UMS
Sri E. Nagaiah 9849398669 -
Musheerabad)
Sr.Entomologist (UMS
Sri Bhikshapathi 9849316125
Chaderghat)
Asst. Engineer
(Kukatpally Circle
Sri N. Naveen Reddy 9704670166
ward No. 1-9 and
24 to 34)
Asst. Engineer
Sri C. Niranjan
(Serilingam 9704670178
Reddy
Pally-I)
Asst. Engineer
Sri Sai Ram 9704670172
(A.E. Technical)
NORTH ZONE (ELECTRICAL)
Sri B. Madhuleti EE (NZ) 9704990950 eenz_electrical@ghmc.gov.in
Dy.EE
Sri D. Koteswara rao 9989930616 deenz1_electrical@ghmc.gov.in
(Qutbullapur)
Dy.EE (Alwal,
Sri B. Maheshwar 9704456840 deenz2_electrical@ghmc.gov.in
Padmarao Nagar)
Sri B. Krishna Dy.EE (Alwal) 9959442437 deenz3_electrical@ghmc.gov.in
Asst. EE (Alwal)
Sri T. Prasad 9989930430
Asst. Engineer
Sri Kishan Lal (Pardise, 9701110127
Greenlands)
Sri A.G. Asst. Engineer (
9959912579
Nagabushanam Padmarao Nagar)
Asst. Engineer
Sri Vinayak Rathode 9989930649
(Malkajgiri)
Asst. Engineer
Sri N. Sreedhar 9704670162
(Marredpally)
Asst. Engineer
Sri B. Charan Singh (Qutbullapur 9704990977
East)
Asst. Engineer
Sri. B. Gopalu 9989930647
(A.E. Technical)
SOUTH ZONE (ELECTRICAL)
Sri P. Brahman EE (SZ) 9704456844 eesz_electrical@ghmc.gov.in
Dy.EE (Santhosh
Sri T.H.K.S. Nagar,
9989923746 deesz1_electrical@ghmc.gov.in
Kameshwara Rao Yakuthpura,
Chanchal Guda)
Dy.EE
(Chatrinaka,
Sri G. Yellapa 9704234316 deesz2_electrical@ghmc.gov.in
Falaknuma,
Chandryana
Gutta,
Charminar,
Chandulal
Baradari)
Dy.EE (Rajendra
Sri D. Ram Das 9704601867 deesz3_electrical@ghmc.gov.in
Nagar)
Asst. EE
(Charminar,
Sri K. Pavan Kumar 9989930364
Chandulal
Baradari)
Asst. EE
Sri E. Ambedkar (Rajendra Nagar) 9989930672
Asst. EE
Sri K.B.S.B.
(Chanchal Guda, 9959442438
Chowdary
Asmangad)
Asst. Engineer
Sri G. Govinda Rao 9959442303
(A.E. Technical)
Asst. Engineer
Sri P. Srinivasulu (Falaknuma 9959094215
Package)
Asst. Engineer
(Chatrinaka,
Sri M.B. Ravi Kumar 9989930605
Chandryana
Gutta)
Asst. Engineer
Sri P. Siva Prasad (Santhosh Nagar, 9704601853
Yakuthpura)
EAST ZONE (ELECTRICAL)
Sri I.Srinath EE (EZ) 9989930629 eeez_electrical@ghmc.gov.in
Sri B. Rama Murthy Dy. EE (Kapra) 9704456524 deeez1_electrical@ghmc.gov.in
Dy.EE (L.B.
Sri G.Mohan 9959912213 deeez2_electrical@ghmc.gov.in
Nagar)
Sri B. Naveen Kumar Dy.EE (Uppal) 9989930629 deeez3_electrical@ghmc.gov.in
Sri R.V. Krishna
Asst. EE (Kapra) 9963550666
Mohan
Asst. Engineer
Sri K. Ravi Bushan 9704670175
(Kapra Circle)
Asst. Engineer
(L.B. Nagar,
Sri M. Ashok Kumar 9985317292
Gaddiannaram
Area)
Asst. Engineer
Sri K.Rajanna 9989930406
(L.B. Nagar)
Asst. Engineer
Sri (Uppal,
9704990979
K.V.V.Satyanarayana Ramanthapur,
Absiguda)
Asst. Engineer
Sri R. Srinivas Reddy (East Zone / A.E. 9989812238
Technical)
UCD Wing
Name Designation Phone No E-Mail ID
Smt K.R.S. Laxmi Devi Project Officer (HO & WZ) 9704678128
Sri M. Ramakrishna Rao DPO 9959442300
Sri Ch. Janardhan Reddy CDO 9989930370
Sri A.V. Raj Kumar Slum Development Officer 9849231303
27120363,
Smt. Nirupama TPO-Circle-1-Kapra
9849907704
Smt. Laxmi TPO-Circle-2-Uppal 27205393
24045519,
Smt Shyamala TPO-Circle-3-L.B. Nagar
9849907652
Sri K. Surya Shoban PO-Head Office
24525841,
Sri. Somaiah PO-Circle-4-(Ex-MCH-1)
9989922091
24525842,
Sri A.S.M.Dawood Shah Dy.PO-Circle-5-(Ex-MCH-2)
9247601208
TPO-Circle-6-Rajendra 24015264,
Sri Srinivasulu
Nagar 9866699401
Sri G. Narsimhulu Dy.PO-Circle-7-(Ex-MCH-4) 9989930465
Sri Anantha Reddy Dy.PO-Circle-8-(Ex-MCH-6) 9989930365
Sri P. Praveen Kumar Dy.PO-Circle-9-(Ex-MCH-3) 9959552460
Smt K.R.S. Laxmi Devi PO-Circle-10-(Ex-MCH-5) 9704678128
TPO-Circle-11- 23011963,
Sri B. Venkata Kishan Rao
Serilingampally-1 9704345025
TPO-Circle-12-
Sri K. Somanarasaiah 9849907732
Serilingampally-2
PRP-Circle-13-R.C.Puram &
Sri Madhusudhan Reddy 9391912869
Patancheru
Sri Prabhakar TPO-Circle-14-Kukatpally 9849907675
Sri N. Ramraju TPO-Circle-15-Qutbullapur 9849907648
Smt G. Vaidehi TPO-Circle-16-Alwal 9989093943
Sri A. Nageswar TPO-Circle-17-Malkajgiri 9849907712
Dy.PO-Circle-18-(Ex-MCH-
Sri. K. Kumar 9989930478
7)
Name of the
Circle Address Phone No
Municipality
DEPUTY COMMISSIONER OFFICE GHMC KAPRA, DAE
1 KAPRA 27126068, 27120363
COLONY, KAMALA NAGAR, KAPRA - 500062.
COMMISSIONER UPPAL KALAN M C H, UPPAL KALAN
2 UPPAL KALAN 27202393
MUNICIPALITY, UPPAL CROSS ROAD, HYDERABAD - 500039
COMMISSIONER LB NAGAR MUNICIPALITY, NR MRO
OFF.SAROORNAGAR VENKATESWARA NAGAR,
3 L.B.NAGAR 24045519, 24045261
NEWLYCONSTRUCTIED GHMC OFFICE, HYDERABAD -
500035
MUNICIPAL COMMISSIONER (GADDIANNARAM) , H NO 23-
30/1 KRISHNAVENI NAGAR,
GADDIANNARAM 24048209
MUNCIPAL OFFICE BUILDING, R R DIST, HYDERABAD -
500068.
DEPUTY COMMISSIONER OFFICE, EXECUTIVE OFFICER,
4 RAJENDRA NAGAR 24015264
GRAM PANCHAYATI R.C.PURAM, HYDARABAD- 500032.
DEPUTY COMMISSIONER CIRCLE NO. 1, SARDARMAHAL,
5 CIRCLE - I 24525841
CHARMINAR, HYDERABAD - 500002.
DEPUTY COMMISSIONER CIRCLE NO. 2, SARDARMAHAL,
6 CIRCLE - II 24525842
CHARMINAR, HYDERABAD - 500002.
DEPUTY COMMISSIONER CIRCLE NO. 3, MCH PARKING
7 CIRCLE - III 24736912
COMPLEX, 6TH FLOOR, ABIDS, HYDERABAD - 500001.
DEPUTY COMMISSIONER CIRCLE NO. 4, KHAIRATABAD,
8 CIRCLE - IV 23326975
HYDERABAD.
DEPUTY COMMISSIONER CIRCLE NO. 5, KHAIRATABAD,
9 CIRCLE - V 23326976
HYDERABAD.
DEPUTY COMMISSIONER CIRCLE NO. 6, MCH PARKING
10 CIRCLE - VI 24740212
COMPLEX, 4TH FLOOR, ABIDS, HYDERABAD - 500001.
COMMISSIONER MUNICIPAL OFFICE, SY NO 25A,
SERILINGAMPALLY, MUNICIPAL OFFICE, NR MANDAL
11 SERILINGAMPALLY - I 23011963
REVENUE OFFICE, MUNICIPALITY, R R DT, HYDERABAD -
500032,
COMMISSIONER MUNICIPAL OFFICE, SY NO 25 A,
12 SERILINGAMPALLY - II SERILINGAMPALLY, MUNICIPAL OFFICE, NR E-SEBA 23033162/3/4
CENTER, MUNICIPALITY, R R DT, HYDERABAD - 500032.
DEPUTY COMMISSIONER OFFICE, GHMC PATANCHERU
PATANCHERU 08455-242360
CIRCLE, NEAR BY POST OFFICE PATANCHERU -502319.
13 DEPUTY COMMISSIONER OFFICE GHMC
RAMA CHANDRA 08455-240768,
RAMCHANDRAPURAM, NEAR BY ZP HIGH SCHOOL, PIN
PURAM 285944
500032.
COMMISSIONER KUKATPALLY, JANATHANAGAR,
14 KUKATPALLY 23707788
MOOSAPET, KUKATPALLY MUNICIPAL OFFICE, HYDERABAD.
COMMISSIONER ALWAL MUNCIPALITY ,
15 ALWAL MUNCIPALITY ALWAL, NEAR BALAJI TEMPLE, 27970500
SECUNDERABAD - 500010.
MUNICIPAL COMMISSIONER, HMT RD CHINTHAL,
16 QUTUBULLAPUR 23085845, 23176116
MUNICIPAL OFFICE, HYDERABAD 500055.
DEPUTY COMMISSIONER OFFICE GHMC MALKAJGIRI,
17 MALKAJGIRI 27052428, 27063113
NEARBY AYAPPA SWAMY TEMPLE GITA NAGAR 500047.
ADDITIONAL COMMISSIONER, S.P ROAD, SEC'BAD
18 CIRCLE - VII 27804022
DIVISION, GENERAL BRANCH, SEC'BAD - 500003.
Zonal Officers
LB NAGAR MUNICIPALITY, NR MRO OFF.SAROORNAGAR VENKATESWARA
East Zone
NAGAR
South Zone DEPUTY COMMISSIONER ,SARDARMAHAL, CHARMINAR
Central Zone DEPUTY COMMISSIONER , KHAIRATABAD
COMMISSIONER MUNICIPAL OFFICE, SY NO 25A, SERILINGAMPALLY,
West Zone
MUNICIPAL OFFICE, NR MANDAL REVENUE OFFICE, MUNICIPALITY
North Zone OPP.ST.ANNA'S SCHOOL, SD ROAD,SECUNDERABAD
Chapter 11
Monthly Remuneration received by Officers and Employees including the system of Compensation as provided in Regulations
(Section 4 (1) (b) (x) )
11.1 Provide information on remuneration and compensation structure for officers and employees in the following format:
GHMC & MEPMA (Mission for Elimination of Poverty in Municipal Areas) have come together for this urban
development programme to improve livelihood for the poor and unemployed youth. To achieve this, the Urban
Community Development Cell and MEPMA have associated with various training institutes of Dr.Reddy’s Foundation,
NAC, KIMS, Polytechnic Colleges, Dept. of Textiles and Rajiv Gem Park to identity economically backward and
eligible youth in all municipal circles through road shows and meetings. The objective of this programme will be to
impart Placement Linked Training and help them get employment in production, service and business sectors.
1. SHG FORMATION:
37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL Population.
2. CRP STRATEGY:
1600 CRPs identified and trained for formation and strengthening of SHGs.
764 Rural CRP Teams from SERP with 4000 members are proposed to train the 37415 Groups by March 2009 wherein already first
phase completed.
3. BANK LINKAGE:
101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to achieve upto Rs.150 Crores by March 2009.
Eighteen (18) Specialized Branches proposed for (18)Circles from SBH & SBI.
Bank Linkage Melas have been conducted in Circle No.8, Circle No.9, Malkajgiri Circle, Circle No.18, L.B.Nagar Circle, Uppal Circle,
Circle No.7, Circle No.10, Rajendra Nagar Circle and Circle No.5 for State Bank of India
150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to distribute Upto Rs.3 Crores by March 2009
4. INDIRA JEEVITHA BEEMA:
100000 SGH Members and their spouses are covered under Insurance of Janashree Beema Yojana, Group Insurance and United India
Assurance Policy as a part of providing social security to the SHG Families.
11 Urban Resource Centers opened in 11 Circles for placement linked trainings with DRF, 1681 candidates are under training in 11 centers.
6. DISABLED WELFARE:
8 Circles Covered.
1. SHG FORMATION:
2. BANK LINKAGE:
3. PAVALA VADDI:
2007-2008
Trained 11427
Placed 8367
2008-2009
Job Melas Conducted 22
Candidates Registered 22,445
Direct Jobs 8,579
Urban Resource Centers 11
Under training (GHMC) 4,821
Under training (RUS) 6,654
5. DISABLED WELFARE:
8. FOOD SECURITY:
No. of SHGs Benefitted 1007
Total Amount Sanctioned (in lakhs) 87.90
12. INFRASTRUCTURE:
For the year 2007 – 08 under infrastructure works sanctions for 180
crores have been given towards providing of Community Halls,
Foot Path, Sewer Lines, Colony Parks, Roads, etc., in slum areas as
against the budget allocation of Rs.129 crores (40% of GHMC
Budget)
1. SHG FORMATION:
37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL
Population.
1051 Slums saturated in SHG formation out of 1487.
251 Slum Federations formed.
Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal)
40000 SHGs will be formed.
2. BANK LINKAGE:
Bank Linkage Melas in all the Circles
101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to
achieve upto Rs.150 Crores by March 2009.
23 Banks with 87 branches are involved in Bank Linkage.
No Frill Accounts for SHG Groups.
Direct Credit of Loan amount to Pass Books.
Specialized branches have been opened by –
State Bank of India – King Koti Branch
State Bank of Hyderabad - Kachiguda / Moulali Branch
Indian Bank - Yousufguda.
Eighteen (18) Specialized Branches proposed for (18) Circles
from SBH.
Five Specialized Branches proposed to SBI @ one per zone.
150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to
distribute Upto Rs.3 Crores by March 2009
3. CRP STRATEGY:
1600 CRPs identified and trained for formation and strengthening of
SHGs.
764 Rural CRP Teams from SERP with 4000 members are proposed to
train the 37415 Groups by March 2009 wherein already first phase
completed.
100000 SGH Members and their spouses are covered under Insurance of
Janashree Beema Yojana, Group Insurance and United India Assurance
Policy as a part of providing social security to the SHG Families.
Total premium Rs.258 per annum.
i. JBY - Rs.100 (Rs.100 Subsidy to spouses of SHG Members)
ii. Group Insurance – Rs.150 to SHG Members.
iii. UII - Rs. 8 to SHG Members.
6. DISABLED WELFARE:
20150 persons registered.
13317 Bus Passes provided.
11278 Railway Passes provided.
11332 Medical Certificates Issued.
2028 Accessories provided.
1026 Disabled SHGs formed
509 (155.00 Lakhs) Disabled SHGs linked to Bank.
2000 Disabled SHGs will be formed by March 2009.
GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENT
CIF -- 30 LAKHS
PAVALA VADDI --
CIF --
1. SHG FORMATION:
No. of SHGs Formed 37415
No. of Families Covered 561225
2. BANK LINKAGE:
No. of SHGs Eligible 16330
No. of SHGs Sanctioned 14021
Total Amount sanctioned 101.35 Crores
3. PAVALA VADDI:
No. of SHGs Availed 6294
Total Amount disbursed 150.05 Lakhs
5. DISABLED WELFARE:
No. of persons registered 20150
No. of Bus Passes provided 13317
No. of Railway Passes provided 11278
No. of Medical Certificates Issued 11332
No. of Accessories provided 2028
No. of Disabled SHGs formed 1026
No. of Disabled SHGs linked to Bank 509 (155.00 Lakhs)
8. FOOD SECURITY:
No. of SHGs Benefitted 1007
Total Amount Sanctioned (in lakhs) 87.90
CHAPTER 16
Facility Description Details of Information made
(Location of Facility/Name available
etc)
News Paper Reports The PRO Section of GHMC takes All the negative and positive
the responsibility of cutting the clippings pertaining to various
news paper clippings pertaining to departments of GHMC and the
GHMC and the same are made rejoinders issued by GHMC to the
available in the section for Press.
information of general public.
Office Library Ground floor, GHMC, HO, The Library is a Special Library
Tankbund meant for GHMC staff only. The
library operates between 1 PM to 2
PM for recreation of staff of
GHMC.
Appellate Authorities
Sl. Name of the Officer Designation Mobile No. Office No.
No
1 Sri P.Sai Kumar Addl.Commissioner 9704670174 23225361
(Admn),
Head Office
2 Sri.G.V.Raghu Chief City Planner 9989930634 23220438
Head Office
3 Dr.P.Panduranga Rao Engineer-in-Chief 9959244408 23225267
Head Office
4 Dr.K. Deva Raj Chief Medical Officer 9849006074 23223655
of Health
Head Office
5 Sri. Ilambarithi, IAS Zonal Commissioner 9490059524 23322978
(Central Zone)
6 Sri K. Sudhakar Zonal Commissioner 9849905760 27807321
(North Zone)
7 Sri.S.Ramnarayana Reddy Zonal Commissioner 9000399942 23010062
(West Zone)
8 Sri C. Chandra Sekhar Zonal Commissioner 8978118812 24500254
Reddy (South Zone)
9 Sri R. Yadagiri Reddy Zonal Commissioner 8008123509 24043600
(East Zone)
Public Information Officers
Sl. Name of the Officer Designation Section Mobile No. Office No.
No.
1 Smt Kasturi Bai Tella C.P.R.O. Head Office 9550722063 23220394
As a part of its effort to improve the quality and promptness in the delivery of civic service to the citizens
of Hyderabad and Secunderabad, the Municipal Corporation of Hyderabad has released "Citizens'
Charter" to achieve the twin objectives of streamlining public services and informing the citizens
regarding the rights and responsibilities. This document is a commitment to provide efficient and prompt
civic services to the citizens in the expectation that the citizens will reciprocate and involve themselves in
the healthy growth and upkeep of their City
FOREWORD
In keeping with the resolve of the State Government to provide efficient and people-centered
administration, the Municipal Corporation of Hyderabad has adopted the principle of ‘Smart’ Civic
Administration that is Simple, Moral, Accountable, Responsive, and Transparent. The goal of the
Corporation is to create local administrative machinery that is always alive to public expectations and
create a lasting partnership between the citizens and civic administration in the endeavour to build a
brighter future and a Better Hyderabad.
Provide all important information to the citizens about the services being delivered by MCH and
the concerned departments.
Generate public awareness regarding the rights and responsibilities of the citizens with regard to
the functions discharged and the time frame in which public grievances will be attended to by
various municipal functionaries.
Create a network of service centres which are close to the people and which can receive and act
upon public grievances promptly; and
Solicit the cooperation of the people in maintenance of a clean, green and healthy city in the spirit
of self-help, mutual help, partnership and togetherness.
Street cleaning including daily sweeping and other sanitary measures from 6 AM to 2 PM in the
privatized areas on all days and in non-privatized areas on all days excepting Sundays.
Collection and transportation of garbage daily from
7 AM to 3 pm in privatized areas on all days and in non-privatized areas on all days excepting
Sundays.
Ensure that your premises are cleaned before street cleaning time and throw garbage in the bins
before the pick-up time.
Keep the surroundings of your building clean.
Segregate your garbage into biodegradable and non-biodegradable components and throw them
separately.
Report non-sweeping and not-lifting of garbage to the concerned Sanitary Supervisor/AMOH
promptly.
Use the urinals and toilets provided for public.
File a complaint if they are not cleaned or repairs are needed.
Educate the public regarding sanitary habits and responsibilities.
Pay Garbage Collection Charges and other charges as levied by the Corporation in time.
Response Time:
Whom to Contact?
B. VETERINARY:
The Veterinary Department is headed by the Chief Veterinary Officer (CVtO). This Department is
entrusted with the responsibilities of hygienic maintenance of slaughter houses, supply and sale of tested
meat, removal of dead animals and control of indiscriminate straying of dogs, cattle and other animals on
roads, thus causing blocks and hazards to citizens.
Services:
Response Time:
Whom to Contact?
MCH’s Entomology wing is headed by Chief Entomologist. This Department undertakes anti-malaria
operations and strives to control the menace of mosquitoes.
Services:
Anti-larval operations - treating open breeding sources like Musi River, Nalas and other water
logging areas once a week
Fogging operations - as and when required with spraying of anti-mosquito chemicals.
Educating public regarding control of mosquitoes menace and preventive measures.
Response Time:
Anti-larval Operation - On date fixed – If not undertaken, within 24 hours of receipt of complaint.
Fogging Operation - On date fixed – If not undertaken, within 24 hours of receipt of information.
Whom to Contact?
The wing is headed by Chief Medical Officer of Health (CMOH). MCH issues the certificates at a
nominal cost at Ward Offices, Circle Offices and e-Seva Centres. This service helps MCH keep track of
the births and deaths. The information is used in census and revision of electoral rolls.
All births/deaths have to be reported within 21 days of occurrence to the respective Ward Offices in case of
both institutions and non-institutions. Institutions mean Hospitals and Clinics. Non-institutions cover cases
other than these. For institutions, Medical Officer or RMO has to report to the Sub-Registrar in the
concerned Ward Office in Form 1 for Birth and Form 2 for Death. In case of Non-institutions such as
household, the head of the household in the capacity of informant is expected to report the event to the
Sub-Registrar of concerned Ward Office.
Services:
Response Time:
Whom to Contact?
E. TRADE LICENCE:
This wing is headed by the Additional Commissioner (Health and Sanitation). Licences are issued by the
Assistant Medical Officer of Health at the Circle Office/Medical Officer of Health at Secunderabad
Division. Any citizen wanting to do business, establish a trade, shop, etc., in the city has to obtain a Trade
Licence/Permit from MCH in accordance with various provisions of the HMC Act and pay a fee for this
Licence. Trade licence applications are available at the Treasury Counter at Circle Offices.Term of Trade
Licence ends by 31st March.
Services:
Pay Licence fees and property taxes regularly – file self-assessment returns.
Ensure that licence renewals are obtained in time.
Be co-operative with officials during their visits.
Conduct only that business for which licence is obtained from the Municipal Corporation.
Response Time:
CIVIC INFRASTRUCTURE
Planned growth and all-round development of the City depend to a large extent on the infrastructural
facilities provided. Public Works Department in the MCH is trying its best to provide adequate civic
infrastructure to meet the challenges of city growth and population concentration.
This Department is headed by the Additional Commissioner (Public Works) supported by the Chief
Engineer. The Superintending Engineers and Executive Engineers of various Circles and Project Divisions
report to the Chief Engineer. The Public Works Department is involved in the execution and maintenance
of roads, drains and other civic amenities. While construction of new amenities depends on the availability
of funds, adequate provision is being made by MCH for maintenance works so that the public complaints
can be redressed on a day-to-day basis.
Functions:
Don't construct or dump materials which obstruct or block a road or hinder the movement of
traffic.
Don't encroach pavements or footpaths.
Apply for permission to put up lights, shamianas, take out processions perform such other public
functions on a public road.
Seek MCH permission for digging, scaffolding or erecting enclosures on a public road.
Don't vandalise street furniture, including signage, flower pots, etc.
Help MCH in maintaining and protecting the city's roads and public property - don't let out
household water/sewage on to roads.
Don't encroach drains and construct slabs without authorization - ensure free flow of rain water
without any obstruction.
Water is life. Groundwater is depleting. Take up Rain Water Harvesting Structures to conserve precious
rainwater and recharge ground water.
Don't connect sewer lines to storm water drains.
Response Time :
Filling up potholes - Within 3 days on main roads and 7 days on other roads.
Removal of obstruction on road - Within 3 days of receipt of complaint.
Road cutting permission - Within 24 hours in case of emergency; within 7 days in other cases.
Removal of water stagnation - Within 24 hours.
Clearance of drain blockage - Within 24 hours in case of emergency; within 3 days in other cases.
Replacement of manhole covers - 3 days on receipt of complaint/detection.
Whom to Contact?
GREEN CITY
The Horticulture and Urban Forestry Departments together deal with the development and maintenance of
greenery in the city. They are in charge of major parks, colony parks, neighbourhood parks, green belts,
landscape gardens and avenue plantations in the city. They are responsible for the scheme of adoption of
colony parks by Resident Welfare Associations.
Functions :
GHMC plans to add green spaces to the city wherever possible by planting trees. These places will not only
help counter pollution and add to the beauty of the city but also will help in creating better environment and
cool micro-climate areas. GHMC's policy is to adopt any open space available in the city for plantation of
saplings to move towards a fully green city. These lands will have strip plantations, block plantations, tree
parks, gardens, etc. The plantations will help to protect ecology and promote a healthy environment for the
Twin Cities.
Development of colony parks - Within 1 year from adoption of Colony Park Scheme.
Supply of seedlings - On demand-from GHMC Nurseries/sale points on payment of nominal cost.
Whom to Contact?
Initial Contact - Range Officer/Horticulturist in Park Offices: Indira Park, Sanjeeviah Park,
Banjara Park, Cha Cha Nehru Park, Yousufguda Park, Imliban Park and MCH Central Nurseries.
Second Contact - Chief Horticulturist/Director (Urban Forestry).
Third Contact - Additional Commissioner (T&T)/Commissioner
TOWN PLANNING
The Town Planning Department in MCH is headed by Additional Commissioner (Planning & Projects),
supported by the Chief City Planner and City Planners/Assistant City Planners. This Department deals with
building/layout and other planning permissions, preparation and implementation of development plans and
enforcement operations such as removal of encroachments and demolition of unauthorized constructions.
Functions :
Follow the regulations and rules regarding FSI, setbacks, use, etc. as per plan approved by MCH
and adhere to zoning/building regulations.
Report illegal constructions, dangerous constructions and violations to sanctioned plans.
Don't encroach on government and public property - roads, drains, open spaces, etc.
Remove encroachments and obstructions.
Ensure that buildings are constructed in housing colonies and industrial areas following the norms
of town planning regarding roads and open spaces.
Be vigilant and check indiscriminate and hazardous building construction activities.
Ensure that unauthorised construction of stalls on roads and footpaths does not take place.
Ensure that footpaths are clear and not encroached upon by religious or other structures.
Pay rents to MCH in case of leased property in time.
Response Time :
Whom to Contact?
PROPERTY TAX
This Department is headed by Additional Commissioner (Finance, Accounts & Information Technology)
[AC (F)], supported by Chief Valuation Officer, Advertisement Officer and Deputy Municipal
Commissioners, Tax Inspectors and Bill Collectors in Circles. It mobilizes revenues through property tax,
advertisement fee and other collections.
MCH has introduced Self Assessment scheme to enable the property owners/occupiers to have an
opportunity of indicating their own taxes. The people can pay their taxes at Banks, Citizen Service Centres,
e-Seva Centres and also through Internet. MCH has taken steps to create service centre in Circle Offices
and selected Ward Offices. In addition, a network of e-Seva Centres is emerging to provide integrated
services to the citizens of the Twin Cities.
The Self-Assessment scheme was introduced by the Municipal Corporation to achieve the following
objectives:
To ensure complete transparency and openness in levy and collection of Property Tax and to
eliminate inequities existing in the property tax system.
To build a computerised Property Tax Data Base and to assign unique Property Tax Identification
Number (PTIN) to each property.
To rationalise Property Tax and eliminate discretion in the levy of tax on the part of valuation
officers/assessors.
To give an opportunity to the taxpayer in the fixation of property tax following the legal
provisions.
To minimize prolonged disputes between taxpayers and MCH.
Under Section 213 of the HMC Act, 1955 the Commissioner of the Municipal Corporation may call for
information or returns in writing from the owner or occupier of assessable properties:
(a) as to the name and place of property of the owner or occupier, or of both the owner and occupier of such
building or land; and
(b) as to the dimensions of such building or land, or of portion thereof, and rent, if any, obtained for such
building, or land, or any portion thereof.
Every owner or occupier on whom any such requisition is made shall be bound to comply with the same
and to give true information or to make a true return to the best of his knowledge or belief. The objective
of the Self-Assessment scheme is to enable the taxpayer to calculate his or her tax as per the provisions of
law and indicate the tax leviable, while furnishing the mandatory information called for. This gives a
good opportunity to the taxpayer. MCH has greatly valued the opinions of the taxpayers and has accepted
most of the Self Assessment Returns during the last three years unless the taxes figuring in Returns are
very low.
Promptly furnish information when required by the Commissioner under Section 213 of the HMC
Act, 1955.
File Self-Assessment Returns.
Form Resident Welfare Associations, educate members regarding tax laws, ensure that all
members pay the rightful taxes in time and assist MCH in delivering services efficiently.
Closely participate in the service delivery system and help MCH in discharging its obligatory
functions in a responsible and responsive manner while avoiding high interest charges on the tax
due.
Avoid unnecessary litigation with appreciation of the relevant legal provisions under the HMC
Act.
Clear long pending arrears without any delay.
Exercise vigilance to ensure quality in execution of public works and obtain value for money.
Response Time :
Whom to Contact?
The Urban Community Development & Services Department deals with the provision of civic amenities -
both physical and social in slums and poor localities and Empowerment of Community. This Department is
headed by Additional Commissioner (Urban Community Development): AC (UCD), supported by Project
Officers, Deputy Project Officers, Community Development Officers, etc.
Functions :
Provision of basic civic amenities in slums and low income communities: Water supply and
sewerage (in coordination with Hyderabad Metropolitan Water Supply & Sewerage Board),
approach roads and internal roads, storm drainage, public latrines, street lights, etc.
Preschool education, non-formal education, adult literacy, etc.,
(in coordination with ICDS, Sarva Siksha Abhiyan and other projects).
Mother and child health care services, including immunisation and family welfare (in coordination
with IPP-VIII project).
Support to communities in formation of community structures, organisation of thrift and
credit/DWCUA groups and implementation of programmes for income generation
Response Time :
MCH has taken an important decision to earmark 20% of property tax collection for Urban
Community Development and Services Works identified under the UCD Budget/Action Plan will
be completed within one year from their inclusion.
Whom to Contact?
MCH undertakes to pay a compensation of Rs.50/- per day to the applicants for
licenses/permissions/certificates who have paid fees/charges to MCH for services. The objective is to
compensate them for the loss of their valuable time and inconvenience if the prescribed time schedule is
not followed by the officers/departments concerned. The amounts will first be paid by the Corporation
and later recouped from the officials responsible for willful delay or inefficiency.