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CHAPTER I

INTRODUCTION

1.1 Background & Key objectives:-

Greater Hyderabad Municipal Corporation continued to discharge its obligatory


and discretionary functions as per the provisions of the HMC Act 1965 and
provides civic services and infrastructure facilities to the inhabitants of the twin
cities. Health, Sanitation and conservancy services including solid wastes
management, control of malaria and other epidemic diseases, prevention Health
care and control of epidemics and procedures to get various services by the
Corporation is given in this booklet.

1.2 Objective/ Purpose of this information hand book :-

The purpose of this hand book is for creating awareness on the standardized
information for easy access under standing in respect of different functions,
duties, powers of the officers and employees procedure followed in the decisions
making, process, rules, regulations, instructions, manuals, records, documents,
budget allocations, remuneration of officers, statement of boards, councils,
committees and other information as may be prescribed and there after update
these publications every year.

1.3 who are the intended users of the Hand Book?

Citizens, civil society organizations, public representatives, officers and


employees of the public authorities including public information officers and
Asst. public information officers and Appellate officers, central and state
information commissions etc.
1.4 Definitions of key terms:-
Greater Hyderabad Municipal Corporation
Comm. Commissioner
Spl.Comm. Special Commissioner
A.C (Plg) Additional Commissioner (Projects )
A.C (Elec.) Additional Commissioner (Elections)
AC (Legal) Additional Commissioner ( Legal)
AC (T&T) Additional Commissioner (Traffic & Transport)
AC (Admn.) Additional Commissioner (Administration)
AC (Fin.) Additional Commissioner (Finance)
AC (H&S) Additional Commissioner (Health & Sanitation)
AC (Est.) Additional Commissioner (Estates)
AC (W) Additional Commissioner (Works)
AC (UCD) Additional Commissioner (Urban Community Development)
A.C. (Elect.) Additional Commissioner (Electrical)
A.C. (Spt.) Additional Commissioner (Sports)
A.C. (Prk.) Additional Commissioner (Parks)
Z.C. Zonal Commissioner
J.C. Joint Commissioner
D.C. Deputy Commissioner
E.N.C. Engineer-in-Chief
LAO Land Acquisition Officer
CPRO Chief Public Relation Officer
Addl. S.P Additional Superintendent of Police
AO Advertisement Officer
EO Estate Officer
CVO Chief Valuation Officer
PO Personal Officer
DS Director of Sports
S E (P) Superintendent Engineer (Projects)
AMOH Assistant Medical Officer of Health
P O (UCD) Project Officer (Urban Community Development)
EE Executive Engineer
AMC Assistant Municipal Commissioner
C.E A Chief Examiner of Accounts
C.F.A. Chief Financial Advisor
FA Financial Advisor
CTO Chief Transport Officer
CCP Chief City Planner
CMOH Chief Medical Officer of Health
CH Chief Horticulturist
ACP Assistant City Planner
CVO Chief Valuation Officer
CE Chief Entomologist
DUF Director Urban Forestry
DHNC Director ( House Numbering Cell)
C Vet. O Chief Veterinary Officer
SE Superintendent Engineer
S.E. (P) Superintendent Engineer (Projects)
1.5 Chapter 2 Municipal Corporation Functions and Duties

Chapter 3 The Powers and Duties of the Officers of the GHMC.

Chapter 4 Procedure followed in decision-making process

Chapter 5 Norms set for the discharge of functions

Chapter 6 Rules Regulations, Instructions Manuals and records for discharging


functions

Chapter 7 Categories of Document held by the public Authority under its control

Chapter 8 Arrangements for consultation with or representation by the members


of the public authority in relation to the formulation of policy or implementation
thereof

Chapter 9 Boards, councils committees and other bodies of GHMC.

Chapter 10 Directory of officers and Employees of GHMC

Chapter 11 Monthly remuneration of Officers Employees of GHMC

Chapter 12 Budget allocated to each agency including plans etc. of GHMC

Chapter 13 Manner of execution of subsidy programmes

Chapter 14 Particulars of recipients of concessions, permits or authorization


granted by the public authority

Chapter 15 Information available in electronic format

Chapter 16 Particulars of facilities available to Citizens for obtaining information

Chapter17 Names & designations and other particulars of Public Information


Officers

Chapter 18 Other Useful information

1.6 Getting Additional information:-

To contact Public information officer and Assistant Public Information officers


and Appellate Authority who are appointed by the Municipal Corporation of
Hyderabad.
1.7 Name & address of Key contact points:-

Smt Kasturi Bai Tella, Chief Public Information Officer, Greater Hyderabad
Municipal Corporation. 23220394 Cell No. 9550722063

Sri P.Sai Kumar, Addl.Commissioner (Admn.)


3rd Floor, MCH (Head Office) 23225361, 9704670174

Sri K. Sudhakar
Zonal Commissioner (North Zone) 27807321, 9849905760

Sri.S.Ramnarayana Reddy
Zonal Commissioner (West Zone) 23011962, 9000399942

Sri R. Yadagiri Reddy


Zonal Commissioner (East Zone) 24043600, 8008123509

Sri. Ilambarithi, IAS


Zonal Commissioner (Central Zone) 23322978, 9490059524

Sri Sri C. Chandra Sekhar Reddy


Zonal Commissioner(South Zone) 24500254, 8978118812
Chapter 2
Organization, Functions and Duties
[Section 4 (1) (b) (i)]
2.1 Particulars of the organization, functions and duties: -

Sl. Name of the Address Functions Duties


No. Organization
Greater Hyderabad Municipal Tankbund Road, Under the provisions of the HMC Act 1965, Hyderabad Municipal Fixation and Collection of Property Tax, Naming and
01 Corporation Hyderabad. Corporation provides the following civic services and infrastructure numbering to the Streets and Public Places, immunization
facilities to the inhabitants of the twin cities. Health, sanitation and
conservancy services including solid wastes management control of for preventing the spread of diseases, Registration of
malaria and other epidemic diseases, prevention Health care and control Birth & Deaths, Construction and Maintenance and
of epidemics. alteration of places, roads etc, Anti larval operation to the
 Health and Sanitation public, improvement of the city in all aspects, Provision
 Roads, Bridges including Flyovers, Culvers, Subways etc
 Widening & improvements to Roads and Junctions
and maintenance of Public parks gardens and Play
 Traffic and Transportation amenities grounds etc, Issue of trade licenses, Implementation of
 Street Lighting various schemes of the Govt., Issue of Building plans and
 Storm water drainage and flood control obstructing unauthorized constructions.
 Parks, Play grounds, Swimming pools, Stadiums, Avenue and
Block plantations
 Rain water harvesting and Water conservation
 Town water harvesting and Water conservation
 Slum improvement and Urban Community Development
including formation of Roads, Drains, provision of street
lighting, water supply etc.
 Slaughter Houses, crematoria and burial grounds
 Prevention of food adulteration
 U.H.C. Dispensaries and Maternity & Child welfare centers
 Vital statistics including registration of Births & Deaths
 Multi Modal Transport System (MMTS) Project is being
carried out as a unique 50 : 50 joint venture between G.O.A.P.
and G.O.I. to provide mass rail based rapid transit solution to
the increasing road congestion in Hyderabad
 Collection of Taxes, Fesses, Licenses and other non taxes
 Implementation of schemes, Projects relating to public
infrastructures
Chapter 3
Powers and Duties of Officers and Employees
[Section 4 (1) (b) (ii)]
3.1 Please provide details of the powers and duties of Officers and Employees of the authority by designation as follows:
Sl. Name of the Officer/Employee Designation Duties allotted
No.
1 Dr.Sameer Sharma, I.A.S Commissioner Government appoints an I.A.S Officer as Commissioner who in turn will act as Chief
executive and run the administration with the all the section heads of the Municipal
Corporation
2. Sri.G.Rajendra Prasad, I.A.S. A.C.(Plg.) To support the Commissioner and over all incharge of the Town Planning wing.

3 Smt.Priya Darshini A.C.(UCD) To support the Commissioner duly supervising and over all incharge of the UCD wing and
Urban Poverty Alleviation/Slum Upgradation, Training Programmes for Urban Poor, Co-
ordination with District Collectors, Hyderabad and R.R.Dist.
4 Smt.Shiva parvathi A.C. (Works, Electrical & To support the Commissioner duly supervising and over all incharge of the Engineering
Elections) works, Electrical and Elections i.e. Electoral Rolls, Conduct of Elections to Lok Sabha, AP
Legislative Assembly and Municipal Corporation, EPIC Project/MPHS Project, Maintenance
of Electoral Roll Data Base, Census with all the patters related to GHMC.
5 Sri.M.Rajeshwar Rao A.C. (I.T.) To support the Commissioner duly supervising and over all incharge of the I.T. wing.

6 Sri. S.Subba Rao, IRTS A.C.(T & T) To support the Commissioner duly supervising and over all incharge of the Traffic and
Transport wings and other transport related issues
7 Sri.Sai Kumar A.C. (Admn., Legal) To support the Commissioner duly supervising all administrative matters and Legal matters.

8 Sri.S.Hari Krishna A.C. (Finance) To support the Commissioner and over all incharge of the Finance wing and all matters
relating to Property Tax, Advertisement Tax and to sanction of pension, commutation of
pension, family pension, retirement gratuity, encashment of Earned leave
9 Sri S.Aleem Basha AC(Health & Sanitation) To support the Commissioner and to look after entire Public Health works like Sanitation
Malaria, Cleaning of the City Maintenance of Slaughter houses. Registration of Birth and
Deaths issue of D.& O Trade Licenses, and Transport section of GHMC.
10 Smt.P.Anuradha A.C. (Parks, Sports ) To support the Commissioner duly supervising and over all incharge of the Parks, Sports &
Advertisement wings. All Playgrounds /Sports Stadia, Swimming Pools, Organisation of
Sports Facilities, MOUs/Agreements ordination with SAAP, Feeder Sports facilities for
National Games, Community Halls/Buildings in Major Playgrounds.
11. Sri.Sudhakar Zonal Commissioner MOH, CP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner in
(North Zone) Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
12. Sri Chandra shaker reddy Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner
(South Zone) in Zonal Level
The Z.C. will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
13. Sri. Ilambarithi, IAS Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner
(Central Zone) in Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
14. Sri.S.Ramnarayana Reddy Zonal Commissioner AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal .
(West Zone) Commissioner in Zonal Level
The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle
levels by the competent authorities shall be subject to a transparent process of scrutiny and
examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in
Circles shall be under the administrative control of the Z.C.
15. Sri R. Yadagiri Reddy Zonal Commissioner (East AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of zonal Addl.
Zone) Commissioner in Zonal Level. The Z.C will Zonal level Building Meetings. All town
planning permissions issued at Circle levels by the competent authorities shall be subject to a
transparent process of scrutiny and examination by the Building Committee under the
Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of
the Z.C.
16 Sri. A.Prabhaker Chief Examiner of Accounts All matter related to Audit.
17 Sri.M.Pardhasarathy Chief Financial Advisor All matter related to Budget, Pensions, Employees GPF.
18. Sri.M.S.S.Somaraju Secretary All matters relating to the General Body, Standing Committee and Special Committees,
Wards Committees, Assistance to the H.W.Mayor and Dy.Mayor, GHMC.
19 Sri N. Raghunath Rao LAO All Matters relating to land Acquisition including Court Cases, MCH Land Office; Co-
ordination with Collectors of Hyderabad and Ranga Reddy Districts on Land Matters, MCH
land Information System, Computerization of Land Records.
20 Smt Kasturi Bai Tella CPRO Press Co-ordination & Briefings, Printing Press, Public Relations, Public Notifications,
Action on Press Reports, Jayanthis & Vardhinthis, Library, Commissioner’s Weekly Review
of Action Taken on Press Reports, etc.
21 Sri Prem Raj Director(Sports) All Playgrounds /Sports Stadia, Swimming Pools, Organisation of Sports Facilities,
MOUs/Agreements ordination with SAAP, Feeder Sports facilities for National Games,
Community Halls/Buildings in Major Playgrounds.
22 Sri. Pandu Ranga Rao Engineer – in Chief Preparation and execution of projects in GHMC.
23 Sri.Satish Chandra Director (HNC) Naming of Streets and House Numbering, Street Signage, Locality/Circle Data Base.
24 Sri Dhan Singh Chief Engineer (M) Supervision and maintenance of all the Engineering works
25 Sri. G.V.Raghu Chief City Planner Building/layout and planning permission, preparation and implementation of development
plans and enforcement operations such as removal of encroachments and demolition of illegal
structures.
 Granting building/house Construction or addition/alteration permissions
 Layout/subdivision plan approval
 Issue of occupancy certificate
 Issue of certified
26 Sri Y.Ramesh (I/C) Director, Urban Forestry Planning and development of Parks and Plantations including City level, Colony and
Neighbourhood Parks, Traffic Islands and Central Media in Circle III, IV, VI and
Secunderabad, Raising of Horticultural Nurseries, Procurement of Tree Guards, Water supply
by Tankers, Colony Park Adoption Scheme, Film Shooting Permissions in Parks,
Development and Maintenance of Parks. Urban Forestry, parks and Plantations, Annual
Information Book on Urban Forestry & horticulture, Action Plans for Permission, Tree-
Training Operations, Development and Maintenance.

27 Sri.P.Srinivasulu Project Director Project Director is working under the control of Commissioner, GHMC. Aasara helps the
AASARA Senior Citizens to lead a healthy, peaceful and dignified life.
Chapter 4
Procedure Followed in Decision-making Process
[Section 4 (1) (b) (iii)]
4.1 Describe the procedure followed in decision-making by the public authority.

Activity Description Decision-making process Designation of final decision-making


authority
Goal-setting & Planning Infrastructure capital Works relating to roads, a) Administrative sanction for works with estimated cost Commissioner
drains, buildings, Street Lighting, Projects etc. below Rs.20.00
and their maintenance Lakhs
b) Administrative sanction for works Standing Committee
with estimated cost above 20 lakhs and below Rs.50.00
(C) Approval of tenders for the above works
Commissioner
Budgeting The Budget proposals for each Financial shall The Commissioner Shall consolidate the budget proposals of Corporation
be prepared with the Corporation receipts, the Heads of Depts.
grants, and assigned revenues from the
Government.
Recruitment/hiring of personnel Junior Commissioner Commissioner
Assistant/Record
Assistants and
other Class IV
Employees and outsourcing personnel
Chapter 5
Norms set for the Discharge of Functions
[Section 4 (1) (b) (iv)]

5.1 Please provide the details of the norms/standards set by the public authority for
the discharge of its functions/delivery of services.

Sl.No. Function/Service Norms/Standards Time frame Reference


of performance document
prescribing
the norms
(citizen’s
charter,
Service
charter etc.)
Sanitation Norms/standards 24 Hours Citizen Charter of
Lifting of Garbage prescribed by the 24 Hours the Corporation
No Sweeping Competent Authority 24 Hours
Removal of chocks/clogs in
drains

Emergency operation
Fallen trees trunks branches 4 to 8 Hours
Building /wall collapse cases 4 to 8 Hours
Removal of dead 12 Hours
animals/Corpse
Complaints of inundation 4 to 8 Hours
Catching of rabid/ferocious 24 Hours
dogs 10 days
Catching of Stray Monkeys
Birth & Death Certificates
or Non availability
certificates
Issue of Birth & Death 3 Days
Certificates & Non
availablility certificate 3 Days
Inclusion / Correction of
Name in birth certificate 1 Week
Issue of Birth & Death
Certificates incase of non
institutions

Trade License
Issue of Trade Licenses Within 15 days
Renewel of Trade Licenses Within 15 days
Action on complaints Within 3 days
Roads
Filling up pot holes Within 3 days
Removal of obstruction on Within 3 days
roads
Within 24 Hours
Road cutting permission

Rain Water Harvesting


Blockage / Choke of Storm Within 24 Hours
water drains
Replacing of catch pit covers Within 3 days
Removal of water stagnation Within 24 hours

Town Planning
Grant of Individual Building Within 15 days
Permission
Grant of group housing Within 30 days
scheme
Grant of multistoreyed Within 30 days
building
Plot sub division approvals Within 30 days
Layout permission Within 60 days
Issue of occupancy certificate Within 15 days
Issue of certified copies Within 15 days

Tax

Assessment Within 30 days

Settling tax complaint Within 30 days

Within 30 days
Vacancy remission

Extract of Assessment Within 3 days.

Mutation Within 30 days

Advertisement permission:
fresh/renewal Within 30 days
Chapter 6
Rules, Regulations, Instructions, Manual and Records for Discharging
Functions
[Section 4 (1) (b) (v) & (vi)]

6.1 Please provide list and gist of rules, regulations, instructions, manuals and
records, held by public authority or under its control or used by its employees for
discharging functions in the following format.

Sl. Description Gist of contents Price of


No. publication if
priced
Rules & Regulations
1 The provisions and rules stipulated Contains general Nil
in HMC Act 1965. conditions of
service rules.
Instructions
1 Government Orders / Memos / Job Contains Guidelines Nil
Chart / Delegations Office Orders. and powers and
functions of the
Competent
Authority /
Government.
Chapter 7
Categories of Documents held by the Public Authority
under its Control
[Section 4 (1) (b) v (i)]
7.1 Provide information about the official documents held by the public authority or under its control:

Sl. Category of Title of the document Designation and address of the


No document custodian (held by / under the control of
whom)
1
Municipal Act  Preliminary Addl. Commissioner
 Municipal Constitution – Municipal Authorities General Administration
 Duties and powers of the municipal authorities; GHMC (H.O), Tank bund road,
obligatory and discretionary Duties of the Hyd.
Corporation
 Local Government Service and Municipal Officers
and Servants
 Municipal Property
 Borrowing Powers
 Revenue and Expenditure
 Municipal Taxation
 Drains and Drainage Works
 Water Supply
 Regulation of Streets
 Building Regulations
 Special provisions relating to Development and
Maintenance of Major Civic Infrastructure
 Repealed by Section 61 of the Andhra Pradesh
Urban Areas Development Act, 1975
 Sanitary provisions
 Vital statistics
 Rules and Bye-laws
 Offences and Penalties
 Licensing of Surveyors and Plumbers
 Procedure Licenses and Permissions
 Appeal from certain orders
 Control
 Supplemental Provisions
 Repeal of enactments

2
Annual  Municipal Secretariat A.C (Fin.) GHMC (H.O), Tank
Administration  General Administration bund road, Hyd.
Report  Election Branch
 Legal Section
 Finance & Accounts
 Information Technology
 Audit
 Planning & Projects
 Land Acquisition
 Traffic & Transport
 Health & Sanitation Wing
 Engineering Wing
 Urban Community Development
 Vigilance & Enforcement
 Play Grounds & Sports
3
Budget Book  Budgeting & Accounting Reforms A.C (Fin.) GHMC (H.O), Tank
 Budget 2007-2008: At a Glance bund road, Hyd.
 Revenue Receipts
 Revenue Expenditure
 Capital Receipts
 Capital Expenditure
 Loan Repayment, Advances & Deposits
 Budget 2007-2008 : Highlights
 Budget Tables

4
Subordinate  Ministerial Establishment Addl.Commissioner, General
Service Rules  Executive Establishment Administration
1966  Selection Authority GHMC (H.O), Tank bund road,
 Reservation of Appointment Hyd.
 Probation
 Suspension, termination of Extension of probation
 Extension of probation
 Tests
 Security
 Seniority
 Selection and non selection posts
 Promotion and appointment by direct recruitment
 Transfers
 Relaxation of Rules
5
Citizen Chatter  Health & Sanitation Chief Public Relation Officer
 Civic Infrastructure GHMC (H.O), Tank bund road,
 Green City Hyd.
 Town Planning
 Property Tax
 Urban Community Development &Services
 Parishkruthi
6
Applications  Birth & Death Applications Service Center at Head Office and
 Trade License Applications e-seva centers
 Building Applications
 Self Assessments formats
7
Extract Copies  Tender Schedules Chief Engineer, (M) Head Office
 Building Plans Chief City Planner, Head Office
 Resolutions Secretary, Head Office
Chapter 8
Arrangement for Consultation with, or Representation by,
the Members of the Public in relation to the Formation of
policy or Implementation thereof
[Section 4 (1) (b) (viii)]

8.1 Describe arrangements by the public authority to seek


consultation/participation of public or its representatives for formation and
implementation of policies?

Sl. Function/service Arrangements for Arrangements for


No. consultation with consultation with
or representation or representation
of public in of public in
relations with relations with
policy formulation policy
implementation
1 Maintenance of Colony parks. Conduct of After obtaining the
meetings with the suggestions, for
Residential Welfare policy making the
Association / programmes are
Voluntary implemented as per
Organsiation to the rules.
obtain their
suggestions.

2 Pulse Polio Programme Motivating As per the


campaigns and instructions of the
advertisements in Government the
media and news said porgramme is
papers. being implemented
in GHMC.

3. AASARA Programme Providing Innovative


preference for the programme is
Senior Citizens in initiated by GHMC.
public
places/GHMC
service centers.
Issue of ID Cards to
Senior Citizens to
avail the above
facilities.
Chapter 9
Boards, Councils, Committees and other Bodies
constituted as part of Public Authority
[Section 4 (1) (b) v (iii)]
9.1 Please provide information on boards, councils, committees and other bodies
related to the public authority in the following format.

Name of Composition Powers & Functions Whether its


Board, Meeting open to
Council, Public / Minutes
Committee, of its Meetings
etc. accessible for
Public
Corporation Mayor, 150- Sanction of Major Projects, Yes, every meeting
(General Body) Corporators, Major Policy decisions, Works shall be open to the
Mayor will preside whose estimates costing over public. But minutes of
over the meetings. 50.00 Lakhs, Annual Budget the meetings are not
Estimates of the Corporation, accessible to the
Naming of Roads and other public.
public places, Introducing of
levying taxes, fee, charges,
etc. and revision of its rates,
all establishment matters
relating to the cadre of
Superintendents and above,
Introducing new schemes &
measures (particularly on
Health, Sanitation and other
developmental activities)
Formation of Rules, Bye-
Laws, Guidelines, etc and to
recommend to Govt.,
Municipal Funds to be
expended out side the City,
Leasing out of any immovable
property of the Corporation,
etc.
Standing Mayor as the Ex- Works whose estimates No, meetings are not
Committee, Officio Chairperson of costing between 20.00 Lakhs open to the public and
GHMC the Standing and 50.00 Lakhs, Weekly the minutes of the
Committee along with review of receipts and meetings are not
the ten Members who expenditures of the accessible to the
are also the Corporation, To recommend public.
Chairpersons of ten the proposal of Annual Budget
Ward Committes. Estimates/Naming of Roads
and other public
places/Introducing of levying
taxes, fee, charges, etc. And
revision of its rates to the
Corporation, All
establishments matters
(including medical
reimbursement) relating to the
cadre of UDC’s or its
equivalent posts,
Recommending to the
Corporation for introducing
new schemes & measures
(particularly on Health,
Sanitation and other
developmental activities),
framing draft Rules, Bye-
Laws, Guidelines, etc and to
recommend to Corporation,
Leasing out of any immovable
property of the Corporation
for a period between one year
and three years, etc.
Ward Ten Wards The Wards Committees are Yes, every meeting
Committees Committees-each assigned with the functions of: shall be open to the
Wards Committee  Maintenance of public and the minutes
consists of ten sanitation. of the meetings are
Corporators of the  Maintenance of accessible to the
Wards as fixed by the Water Supply and public, any time.
Govt. There is one Drainage whatsoever
Chairperson for every they are under the
Wards Committee control of the
duly elected from Corporation.
among themselves.  Maintenance of
As such there are ten Street Lighting.
Wards Committee  Maintenance of
Chairpersons in all Roads.
who will constitute a  Maintenance of Parks
Standing Committee. and Playgrounds.
 Maintenance of
school buildings
wherever they are
under the control of
the Corporation.
 Review of revenue
collection.
 Preparation of
Annual Draft Budget
and forward to the
Standing Committee
for consideration.
CHAPTER – 10

(Section 4 (1) b (x))


GREATER HYDERABAD MUNICIPAL CORPORATION

Commissioner & Special Officer

Name Designation Phone Number Email Id

Dr. Sameer Sarma I.A.S Commissioner 23224564 commissioner@ghmc.gov.in


Head Office Addl. Commissioners - Contact Details

Name Designation Phone Number Email Id

23224824, ac_planning@ghmc.gov.in,
Sri. G.Rajendra Prasad, I.A.S AC ( Plg.)
9000911810
Smt.Priya Darshini AC (UCD) 23220172, ac_ucd@ghmc.gov.in,
9701111604
AC (Works, Elections
Sri. Shiva Parvathi 9963550422 ac_works@ghmc.gov.in,
& Electrical)
23224056, ac_api@ghmc.gov.in,
23224824, ac_pco@ghmc.gov.in,
Sri M.Rajeshwar Rao AC (IT)
9849905781, ac_it@ghmc.gov.in
9866660417
AC
(Transportation,PD 23226538,
Sri. S.Subbarao, IRTS ac_transportation@ghmc.gov.in,
MMTS, BRPS, Other 9959226582
Transportations,)
23220080, ac_admin@ghmc.gov.in,
Sri Sai Kumar AC (Admin, Legal)
9704670174
23220848,
Sri. Hari Krishna AC (Finance) ac_finance@ghmc.gov.in
9849004504
AC (Health & 23222160,
Sri. S. Aleem Basha ac_health@ghmc.gov.in
Sanitation) 9177701937
On deputation as
Sri. K.Venkata Rami Reddy 23225361 ac_ucd@ghmc.gov.in
OSD to M(MA)
ac_sports@ghmc.gov.in
Smt. P. Anuradha AC (Parks,Sports) 9949994035
ac_advt@ghmc.gov.in
Zonal Commissioner's and Joint Commissioner's

Name Designation Phone Number Email Id

23322978,
Sri Ilambarithi, I.A.S Zonal Commissioner (CZ) 9490059524 zc_central@ghmc.gov.in

27807321,
Sri.KSughakar Zonal Commissioner (NZ) 9849905760 zc_north@ghmc.gov.in

24043600,
Sri R.Yadagiri Reddy Zonal Commissioner (EZ) zc_east@ghmc.gov.in
8008123509
24500254,
Sri C.Chandra Sekhar Reddy Zonal Commissioner (SZ) zc_south@ghmc.gov.in
8978118812
23010062
Sri S.Ramnarayana Reddy Zonal Commissioner (WZ) zc_west@ghmc.gov.in
9000399942
Joint Commissioner
Sri K.Ram Kishan
(Electricals)
Smt.S.Annapurna Joint Commissioner(EZ)
Deputy Commissioner's

Circle Name of the Phone


Name Mobile Email Id
No Circle Number
27126068,
1 Kapra Smt.S.Annapurna 9849653435 dc_kapra@ghmc.gov.in
27120363
2 Uppalkalan Sri M. Chalapathi 9849905903 27205393 dc_uppalkalan@ghmc.gov.in
24045519,
L.B. Nagar, dc_lbnagar @ghmc.gov.in
3 Sri K Satyanarayana 9963550650 24045261
Gaddiannaram
24048209 dc_gannaram@ghmc.gov.in
4 Circle No.1 (old) Smt.A.V. Ramani 9849006064 24525841 dc_circle4@ghmc.gov.in

Smt Nalini
5 Circle No.2 (old) 9177701938 24525842 dc_circle5@ghmc.gov.in
Padmavathi

6 Rajendra Nagar Smt A. Vijayalakshmi 9849165982 24015269 dc_rnagar@ghmc.gov.in


23326975,
7 Circle No.4 (old) Sri. P.Nagaveni 9963550650 dc_circle7@ghmc.gov.in
23314778
24740211,
8 Circle No.6 (old) Sri. Sai Sreekanth 9989930610 dc_circle8@ghmc.gov.in
24740212
Sri. C.N. Raghu
9 Circle No.3 (old) 9849905901 24736912 dc_circle9@ghmc.gov.in
Prasad
23326976,
10 Circle No.5 (old) Sri N.Ravi kiran 9963550665 dc_circle10@ghmc.gov.in
23315129
23010414,
11 Serilingampally-1 Sri G.Krishnaiah 9989930667 dc_spally@ghmc.gov.in
23011963
12 Serilingampally-2 Sri. E.D. Vijaya Raju 9989485886 23033164 dc_spally1@ghmc.gov.in
08455-
dc_patancheru@ghmc.gov.in
Patancheru, Sri. D.Gopala Krishna 242360
13 9963552189
Ramachandrapuram Reddy 08455-
dc_rcpuram@ghmc.gov.in
240768
23707788,
14 Kukatpally Sri T.Sakala Reddy 9704678120 dc_kukatpally@ghmc.gov.in
23707840
23085845,
15 Qutubullapur Sri L.Shyam Prasad 9849905904 dc_qbpur@ghmc.gov.in
23176116
16 Alwal Sri N.Amaraiah 9849905905 27971373 dc_alwal@ghmc.gov.in
17 Malkajgiri Sri V.V. Manohar 9849905902 27052428 dc_malkajgiri@ghmc.gov.in
Sri B.V. Gangadhar
18 Circle No.7 (old) 9849905907 27804012 ac_secbad@ghmc.gov.in
Reddy
General Administration

Name Designation Phone No E-Mail ID


23221058,
Sri M.Pardha Sarathy Chief Financial Advisor cfa@ghmc.gov.in
9963199984

Sri V. Balakrishna Financial Advisor 9000901935 financial_advisor@ghmc.gov.in

Chief Examiner of
Sri A. Prabhakar 9959094217 sns@ghmc.gov.in
Accounts
23224062,
Sri Syed Niranjan Shah Examiner of Accounts sns@ghmc.gov.in
9618880833
23227644,
Sri.M.S.S.Somaraju Secretary secretary@ghmc.gov.in
9989930667
23226695,
Sri N.Raghunath Rao LAO lao@ghmc.gov.in
9849065429
23220394,
Smt.Kasturibai Tella CPRO cpro@ghmc.gov.in
9550722063
23220394,
Sri S.Pawan Kumar Naidu APRO apro@ghmc.gov.in
9949994022
23225397,
Sri Prem Raj Director of Sports director_sports@ghmc.gov.in
9849006024
23221077,
Sri. Pankaja CVO
9989930589 chief_val_officer@ghmc.gov.in
A.E (Bldg. 23225397,
Sri K.Venkata Narayana mis@ghmc.gov.in
Maintenance) 9701111524
Joint Commissioner 23225397,
Sri N. Samrat Ashok
(Health) 9704234311
23225397,
Sri Narsing A.E (Advertisement) ae_advt@ghmc.gov.in
9704990960
Project Director,
Sri P. Srinivasulu 9704456522 aasara@ghmc.gov.in
AASARA
Dy. Collector (Retd)
Sri N. Narayana 9704601865
(Elections)

Sri Ch. Shivalingaiah Estate Officer estate_officer@ghmc.gov.in,


ENGINEER -IN -CHIEF
Dr. Engineer-In-Chief 23225267, 9959244408 enc@ghmc.gov.in
P.Panduranga
Rao
Sri P. Sarat Babu Dy.C.E 23225267, 9849004537 dyce_enc@ghmc.gov.in
Sri P. SE(Projects-1) 23223059, 9849039596 seprojects1@ghmc.gov.in
Peetambara Rao
Sri EE Circle-16 9959912577 ee_pd1@ghmc.gov.in
K.Venkateshwara
Rao
A.Laxmaiah EE Division-10
Sri G.V. Ramesh EE PD-II 24746138, 9704990961 ee_pd2@ghmc.gov.in
Kumar
Sri R. Narendra EE PD-III 24602341, 9989930650 ee_pd3@ghmc.gov.in
Rao
Sri C. Vinod EE PD-IV 23261330, 9849906746 ee_pd4@ghmc.gov.in
Kumar
Sri Shivaraj EE (T & T) -1 9989930512
Sri G.V. Ramesh EE (T & T) -2 24746138, 9704990961
Kumar
Sri K. Janardhan EE, Housing (R.R) 9959912214
Reddy
Sri. Uma EE Housing (Hyd) 9704456514
Maheshwar Rao
Sri R.Sridhar S.E.(Projects-II) 9849006071 se.projects@ghmc.gov.in
Sri Dharma SE (Irrigation), 27536232, 9849014759 se_irrigation@ghmc.gov.in
HL&WBMC
Sri Kiran Kumar EE (Irrigation), 27537092, 9989930594 ee_irrigation@ghmc.gov.in
HSLD
Sri J.Venkat Ram EE (NTD) 9849643079 -
Reddy
Sri Ravindra EE (SWD) 9989930408 -
Raju
CHIEF ENGINEER
Sri Dhan Singh Chief Engineer 23220418, 9849038709 ce@ghmc.gov.in
(Maintenance)
Smt P. Saroja Dy.CE 23220418, 9000017849 dy.ce@ghmc.gov.in
Rani (Maintenance)
Sri P.Mohd.Abdul S E - I (South & 23222342, 9849352700 se1@ghmc.gov.in
Rahiman East)
Sri K. Sudershan SE - II (Central) 23220116, 9849006072 se2@ghmc.gov.in
Sri Ankayya SE - III 9618109618 se3@ghmc.gov.in
Sri M.A Sukhoor SE-QCC 27970500, 9849165974
Sri Syed Zaheer EE-Div-1 24525941, 9849028594 ee-1@ghmc.gov.in
Hashmi
Sri R Narendra EE-Div-2 24525709, 9989930650 ee-2@ghmc.gov.in
Rao
Sri Mohan Singh EE-Div-3 24414131, 9849906743 ee-3@ghmc.gov.in
Sri Asif Ali EE-Div-4 24736940, 9849004571 ee-4@ghmc.gov.in
Sri C.Vinod EE-Div-5 24736940, 9849006028 ee-5@ghmc.gov.in
Kumar
Sri M A Hameed EE-Div-6 & Stores 24740213 24742539 ee-6@ghmc.gov.in
& CPP, (Bldg. (Stores),
Maintenance) 9849171159
Sri M. Devanand EE-Div-7 23314878, 9849906774 ee-7@ghmc.gov.in
Sri M.A.Quddus EE-Div-8 23394352, 9849906780 ee8@ghmc.gov.in
Sri E.R. Krishna EE-Div-9 23314381, 9704678122 ee9@ghmc.gov.in
Sri K EE-Div-10 23394129, 9849006045 ee10@ghmc.gov.in
Venkateshwar
Rao
Sri Balmuni EE-Div-11 27803321, 9963550608 ee_div11@ghmc.gov.in
Sri V.S. Mohan EE-Div-12 27804012, 9849078948 ee12@ghmc.gov.in
SURROUNDING MUNICIPALITIES EE'S
Sri Md. Hussain EE-L.B. Nagar 24045519, 9849906735 ee_lbnagar@ghmc.gov.in
Sri Syed Zaheer EE-Gaddiannaram 24048209, 9849028594 ee_gannaram@ghmc.gov.in
Hashmi
Sri D.yadagiri EE-Uppal Kalan 27205323, 9989930423 ee_uppal@ghmc.gov.in
Sri G. Chinna EE-Malkajgiri 27052478, 9177701927 ee_malkajgiri@ghmc.gov.in
Reddy
Sri C.Vinod EE-Kapra 27120363, 9849054407 ee_kapra@ghmc.gov.in
Kumar
Sri D S Lateef EE-Qutubullapur 27970500, 9989930396 ee_qbpur@ghmc.gov.in
Sri Hafeez Khan EE-Alwal 23170303, 9866577126 ee_alwal@ghmc.gov.in
Sri Jayaprakash EE-Kukatpally 23707788, 9866305342 ee_kukatpally@ghmc.gov.in
Sri MD. Osman EE-Serilingampalli-I 23011963, 9849165980 ee_spally1@ghmc.gov.in
Sri A. Ramesh EE-Serilingampalli- 9959442440 ee_spally2@ghmc.gov.in
Gupta II
Sri Mohd.Younus EE-Rajendranagar 24001859, 9989930600 ee_rjnagar@ghmc.gov.in
Ali
Sri K.V.Ram EE- 08455242360 ee_rcpuram@ghmc.gov.in
Prasad Ramachandrapuram
08455240768,
EE-Patancheru ee_patancheru@ghmc.gov.in
9989930417
Sri S.Praveen EE-Major Roads 9000554765
Chandra

Health Wing

Name Designation Phone No E-Mail id


23223655,
Dr. K.Deva Raj CMOH cmoh@ghmc.gov.in
9849006074

Sudarshan SS-Circle-I (Kapra) 9849908283 amoh_circle1@ghmc.gov.in

Sri. Dr. Rafi AMOH-Circle-II (Uppal) 9885791075 amoh_circle2@ghmc.gov.in

AMOH-Circle-III (L.B.
Dr.M. Manohar 9000601032 amoh_circle3@ghmc.gov.in
Nagar)

Dr.G. Vijaya Kumar AMOH-Circle-IV 9849004510 amoh_circle4@ghmc.gov.in

Dr P. Amrutha Rao AMOH- Circle - V 9989930653 amoh_circle5@ghmc.gov.in

AMOH- Circle - VI
Dr.K. Swamy 9959667101 amoh_circle6@ghmc.gov.in
(Rajendra Nagar)
Dr.Aizaz Khasim AMOH- Circle - VII 9000102287 amoh_circle7@ghmc.gov.in

Dr.M. Ganesh AMOH-Circle-VIII 9849006042 amoh_circle8@ghmc.gov.in


Dr.S.A.M. Quadri AMOH-Circle-IX 9849006053 amoh_circle9@ghmc.gov.in

Dr M. Shiva Kumar AMOH-Circle-X 9000994033 amoh_circle10@ghmc.gov.in

Dr.Venkata Ravana AMOH-Circle - XI 9652222508 amoh_circle11@ghmc.gov.in

Dr.P.D.Kiran AMOH-Circle - XII 9849395043 amoh_circle12@ghmc.gov.in

Sri. Jalandhar Reddy SS-Circle - XIII 9676671447 amoh_circle13@ghmc.gov.in

Dr.M.S.
AMOH- Circle - XIV 9849006083 amoh_circle14@ghmc.gov.in
Madhusudhan Rao
Dr. T. Damodhar AMOH- Circle-XV 9000601031 amoh_circle15@ghmc.gov.in
Smt. Radha
SS-Circle-XVI 9849908069 amoh_circle16@ghmc.gov.in
Mahalaxmi
Dr. C. Chandra Kala AMOH-Circle-XVII 9989930606 amoh_circle17@ghmc.gov.in
Dr. Sermista AMOH-Circle-XVIII 9701230005 amoh_circle18@ghmc.gov.in
Sri Srinivas Rao,
Statistical Officer 9989930444
Circle-1 to 9
Sri N.V.S. Ramana
Murthy, Circle-10 to Statistical Officer 9963550436
18

Sri. Ashwini Kumar SE (SWM & Transport) 9849006023

Sri. D. Sudhakar DyEE (SWM) 9989930390 dee_swm@ghmc.gov.in


Sri.Samson DyEE (SWM) 9989930632

Sri. K. Soma
AE (SWM) 9908014308
Sankara Rao

Transport Section

Sri A. Ashwini 24528941,


Chief Transport Officer cto@ghmc.gov.in
Kumar 9849006023

Sri. B. Veera Pratap Dy.EE - Malakpet 9177229976

27534289,
Sri. Anil Raj Dy.EE - Kavadiguda
9989930374

Sri. B. Sahadev Dy.EE - Khairatabad 9849906787

Sri.P. Nanda Kishore AEE - Malakpet 9989930431

Sri. K. V.Ranga Rao AEE - Malakpet 9704890677

Sri. Sri Ramulu AE - Khairatabad 9908014307

Veterinary Section

Dr. P.Venkateswara 23220506,


Chief Veterinary Officer chief_veternary_offi@ghmc.gov.in
Reddy 9849006013
Dr. M. Kiran Kumar Asst. Director (East) 9989094469
Dr. Abdul Wakil Asst. Director (West) 9000901937 -
Dr. L. Goverdhan Asst. Director, Dog & 24617017,
-
Reddy Pig Complaints (North) 9704456520
Dr. Sukunandan
Asst. Director (South) 9989930359 -
Reddy
Asst. Director, Monkey
Dr. J.D. Wilson Complaints (Central 9704456521 -
Zone)
Dr. K.Chakrapani Veterinary Officer
9989930358 -
Reddy (South)
Veterinary Officer
Dr. Radhakrishnaiah 9989094470 -
(West Zone)
Dr. P.Rama Krishna Veterinary Officer (East
9989930357 -
Rao Zone, Circle-1&3)
Veterinary Officer (East
Dr. V. Pawan Kumar 9441086946 -
Zone, Circle-2)
Veterinary Officer
Dr. M.A.Sajid 9989930356 -
(Central Zone)
Veterinary Officer
Dr. T.Srinivas Reddy (North Zone) & Flying 9989930397 -
sqad
Dr. Y. Sadguna Devi Veterinary Officer (HO) 9178304941
9848084007,
Cattle Complaint
9848958799
9866065228,
Monkey Complaint
9866609242
CUC Dead animals 9440448158,
Lifting 9989971569
Dog Ssquad 24617017

Urban Malaria Scheme Section

23264087,
Sri R. Ratna Joseph Chief Entomologist chief_entomologist@ghmc.gov.in
9849014758
Sr.Entomologist (UMS
Sri P. Santosh 9849398635 -
City)
Sr.Entomologist (UMS
Sri E. Nagaiah 9849398669 -
Musheerabad)
Sr.Entomologist (UMS
Sri Bhikshapathi 9849316125
Chaderghat)

Town Planning Wing

Name Designation Phone No E-Mail ID


Sri. G.V.Raghu Chief City Planner 23220438, 9849009127 ccp_town_planning@ghmc.gov.in
Sri Satish Chandra Director of (HNC)

Sri K. Srinivas Rao Sr.Architect Planner 9963550510


Smt. Bhagyavathi City Planner (HO) 9866233390 ccp_town_planning@ghmc.gov.in
Sri S. Balakrishna Addl. C C P 23228878, 9849006016 addl.ccp@ghmc.gov.in
Sri P.Dayanand Addl.TP (East Zone) 9849090797
I/c City
Sri L. Bikshapathy 9849001378
Planner(HNC)
City Planner(LRS)
Sri Y. Venkatapathi Reddy 9849664199 cp.tpr@ghmc.gov.in
North Zone)
I/c City
Sri K. Srinivas Rao 9963550510 acp_circle7@ghmc.gov.in
Planner(South Zone)
Sri V. Ramudu City Planner (Central 27804012, 9849006059 cp.rw@ghmc.gov.in
Zone)
I/c ACP-HO & I/c
Sri. Amruth Kumar 9949994006
Sy. Officer
Smt. Sharadambha I/c ACP-HO (HNC) 9949994005

Smt. A. Usha Rani I/c ACP-HO 9949994004

Sri. K. Narsing Rao A C P -1- Kapra 27120363, 9866522713


A C P -2- Uppal
Sri. P. Mahender 27202393, 9849906760
Kalan
A C P -3- L.B. Nagar
Sri. Ramesh Babu 9866103165
& Gaddiannaram
Sri Sundararamaiah ACP-4 24525198, 9849908273 acp_circle1@ghmc.gov.in
Sri Sahas ACP-5 24525338, 9704990962 acp_circle2@ghmc.gov.in
A C P - 6 - Rajendra
Sri. R. Venkat Reddy 9849907734
Nagar
Sri Sambaiah ACP-7 23314778, 9849906452 acp_circle4@ghmc.gov.in
Sri Nageshwara Rao ACP-8 24742863, 9989930625 acp_circle6@ghmc.gov.in
Sri Sadanandam ACP-9 24736912, 9963333780 acp_circle3@ghmc.gov.in
Sri. Madhusudhan A C P - 10 23314954, 9000554770 acp_circle5@ghmc.gov.in
Sri K.V. Ranga Raju A C P - 10 9701230009
A C P - 11 -
Sri. Chandrasekhar Serilingampally 9704601855
(South)
I/c A C P - 12 -
Sri. Christopher Raju Serilingampally 9848288106
(North)
A C P - 13 - R.C
Sri. Christopher Raju Puram & 9848288106
Patancheruvu
A C P -14 -
Sri. Khalid Sarwar 9849006049
Kukatpally
A C P -15 –
Sri. Rajeshwar Rao 9849906766
Qutbullapur
Sri. Sami A C P -16 - Alwal 9949994009
A C P -17 –
Sri. Farooq Ahmed 9849743611
Malkajgiri
Ashok Kumar A C P – 18 9989930615

Urban Forestry Division and Horticulture wing

Name Designation Phone No E-Mail ID


Director, Urban Forestry 23220812,
Sri Y. Ramesh director_urb_forest@ghmc.gov.in
(incharge) 9849028506
Dy. Director, Urban Forestry
Sri. Y.Ramesh 9989930479
(Central Zone)
Dy. Director, Urban Forestry
Sri.V.Linga Rao 9989930492
(West Zone)
Asst. Director of Horticulturist,
27674714,
Sri. Md. Nayeem Khan Div-I, Central Zone (Indira Park) sh.spark@ghmc.gov.in
9989930499
Cir-7,8 & 9.
Asst. Director of Horticulturist,
24045519,
Sri. A. Prem Singh Div-III, East Zone (Kapra, Uppal, sh.mtpark@ghmc.gov.in
9704670173
LB Nagar)
Asst. Director of Horticulturist, 27707557,
Smt. Bhagya Lakshmi
Div-II, North Zone( Malkajgiri, 9989930490
Quthubullapur, Alwal & Cir-18).
Sri. D. Nagi Reddy Horticulture Officer - I 9989930504
Horticultural Officer, Circle-VII, 23395295,
Smt J. Aruna sh.ipark@ghmc.gov.in
LB Nagar. 9989930500
Horticultural Officer, Alwal, 27707557,
Sri. K. Jaya Raj
Malkajgiri 9989930496
Horticultural Officer, Q.Pur, 27707557,
Sri. B. Laiq Ahmed
Circle-18. 9989930652
24045519,
Smt.Aruna Jyothi Horticulture Officer (Circle-VII)
9704456428
Sri. C.Sridhar Rao Forest Range Officer 9989930485
Sri. A. Venkateshwarlu Forest Range Officer 9989094474
Sri. V. Mohan Forest Range Officer 9989930483
Sri. S.M.Ghulam Hussain Project Officer (UCD)
Sri. V. Vishnu Vardhan
Forest Section Officer 9989930487
Reddy
Electrical Wing

Name Designation Phone No E-Mail ID


I/C
Sri L. Pandya 9989930657 se_electrical@ghmc.gov.in
S.E(Electrical)
Sri M.M. Gurulinga
Dy EE 9704670167 dee_electrical@ghmc.gov.in
Charyulu
Sri Poorna Chandra A.E (Tech.)
9989930381
Mohan (Electrical)
A.E (Tech.)
Sri Gopal 9989930647
(Electrical)
QUALITY CONTROL (ELECTRICAL)
Sri Chandra Shekar E.E (H.O) 9959442432 eeqc_electrical@ghmc.gov.in
Sri O. Siva Ramulu Dy.EE (CZ, SZ) 9959442435 deeqc1_electrical@ghmc.gov.in
Sri T. Garuthmonth Dy.EE (WZ, NZ,
9959912205 deeqc2_electrical@ghmc.gov.in
Raju EZ)
Sri K.Srikanth Asst. EE (SZ) 9704670183
Sri G.Dathaji Rao Asst. EE (CZ) 9989930373
Sri T.V. Nagendar Asst. Engineer
9959226642
Kumar (NZ)
Asst. Engineer
Sri K.V.V. Bapanna 9704670179
(WZ)
Asst. Engineer
Sri K. Srikanth 9704670183
(CZ)
Asst. Engineer
Sri K. Kishore Kumar 9704670164
(EZ)
CENTRAL ZONE (ELECTRICAL)
Sri L. Pandya EE (CZ) 9989930657 eecz_electrical@ghmc.gov.in
Dy.EE (Mahedi
Patnam,
Sri O. Shivaram
Golconda, 9959442435 deecz1_electrical@ghmc.gov.in
Shivaramulu
Karwan,
Seetharam Bagh)
Dy.EE (Sanath
Nagar, Yella
Sri V. Sree Ramulu 9704670181 deecz2_electrical@ghmc.gov.in
Reddy Guda
Package)
Dy.EE
Sri K.B.S. Kumar 9959442436 deecz3_electrical@ghmc.gov.in
(Khairatabad)
Dy.EE
Sri M. Sanjay Kumar (Musheerabad, 9959442431 deecz4_electrical@ghmc.gov.in
Bharkathpura)
Asst. EE (RTC 'X'
Road, Vidya
Sri K. Mahesh Kumar 9989930200
Nagar, Ashok
Nagar)
Asst. EE
Sri Ch. Srinivas (Golconda, 9959442434
Langarhouse)
Asst. EE
Sri Ashok Rao (Golnaka, 9989930382
Bharkathpura)
Sri V. Krishnappa Asst. Engineer 9704670165
(Abids Package)
Asst. Engineer
(Sanath Nagar,
Sri Shantha Kumar 9000701345
Yella Reddy Guda
Package)
Asst. Engineer
Sri K.B.B.S.P. (Banjara Hills,
9989930508
Eswara Rao Jubilihills, Film
Nagar)
Sri Shaik Apsar Asst. Engineer
9989930467
Basha (AC Guards)
Asst. Engineer
(Mehdipatnam,
Sri G. Yadaiah Karwan, 9959226643
Rethubowli,
Seetharam bagh)
Asst. Engineer
(Nacharam,
Sri N. Prem Kumar 9866233375
Yousuf
Guda,Ameerpet)
Asst. Engineer
Sri Raghavendra
(GreenLands 9959226643
Gupta
package)
WEST ZONE (ELECTRICAL)
Sri B. Murali Krishna EE (WZ) 9704670176 eewz_electrical@ghmc.gov.in
Dy.EE
Sri K. Rambabu (Serilingam 9704670177 deewz1_electrical@ghmc.gov.in
Pally-I)
Sri P.R. John Dy.EE 9959912209 deewz2_electrical@ghmc.gov.in
(Kukatpally)
Dy.EE
Sri K. Prasad Rao (Serilingam 9989930515 deewz3_electrical@ghmc.gov.in
Pally-II)
Asst. EE
Sri D. Nagaraja Rao (Serilingam 9989930668
Pally-II)
Asst. EE
Sri. K. Janardhan 9959226567
(Kukatpally)
Asst. EE
Sri M.J.M. Ravi (Patancheru,
9701230006
Kumar Ramachandra
Puram)
Asst. Engineer
Sri M.K. Raja Shekar (Kukatpally) 9963590457

Asst. Engineer
(Kukatpally Circle
Sri N. Naveen Reddy 9704670166
ward No. 1-9 and
24 to 34)
Asst. Engineer
Sri C. Niranjan
(Serilingam 9704670178
Reddy
Pally-I)
Asst. Engineer
Sri Sai Ram 9704670172
(A.E. Technical)
NORTH ZONE (ELECTRICAL)
Sri B. Madhuleti EE (NZ) 9704990950 eenz_electrical@ghmc.gov.in
Dy.EE
Sri D. Koteswara rao 9989930616 deenz1_electrical@ghmc.gov.in
(Qutbullapur)
Dy.EE (Alwal,
Sri B. Maheshwar 9704456840 deenz2_electrical@ghmc.gov.in
Padmarao Nagar)
Sri B. Krishna Dy.EE (Alwal) 9959442437 deenz3_electrical@ghmc.gov.in
Asst. EE (Alwal)
Sri T. Prasad 9989930430

Asst. Engineer
Sri Kishan Lal (Pardise, 9701110127
Greenlands)
Sri A.G. Asst. Engineer (
9959912579
Nagabushanam Padmarao Nagar)
Asst. Engineer
Sri Vinayak Rathode 9989930649
(Malkajgiri)
Asst. Engineer
Sri N. Sreedhar 9704670162
(Marredpally)
Asst. Engineer
Sri B. Charan Singh (Qutbullapur 9704990977
East)
Asst. Engineer
Sri. B. Gopalu 9989930647
(A.E. Technical)
SOUTH ZONE (ELECTRICAL)
Sri P. Brahman EE (SZ) 9704456844 eesz_electrical@ghmc.gov.in
Dy.EE (Santhosh
Sri T.H.K.S. Nagar,
9989923746 deesz1_electrical@ghmc.gov.in
Kameshwara Rao Yakuthpura,
Chanchal Guda)
Dy.EE
(Chatrinaka,
Sri G. Yellapa 9704234316 deesz2_electrical@ghmc.gov.in
Falaknuma,
Chandryana
Gutta,
Charminar,
Chandulal
Baradari)
Dy.EE (Rajendra
Sri D. Ram Das 9704601867 deesz3_electrical@ghmc.gov.in
Nagar)
Asst. EE
(Charminar,
Sri K. Pavan Kumar 9989930364
Chandulal
Baradari)
Asst. EE
Sri E. Ambedkar (Rajendra Nagar) 9989930672

Asst. EE
Sri K.B.S.B.
(Chanchal Guda, 9959442438
Chowdary
Asmangad)
Asst. Engineer
Sri G. Govinda Rao 9959442303
(A.E. Technical)
Asst. Engineer
Sri P. Srinivasulu (Falaknuma 9959094215
Package)
Asst. Engineer
(Chatrinaka,
Sri M.B. Ravi Kumar 9989930605
Chandryana
Gutta)
Asst. Engineer
Sri P. Siva Prasad (Santhosh Nagar, 9704601853
Yakuthpura)
EAST ZONE (ELECTRICAL)
Sri I.Srinath EE (EZ) 9989930629 eeez_electrical@ghmc.gov.in
Sri B. Rama Murthy Dy. EE (Kapra) 9704456524 deeez1_electrical@ghmc.gov.in
Dy.EE (L.B.
Sri G.Mohan 9959912213 deeez2_electrical@ghmc.gov.in
Nagar)
Sri B. Naveen Kumar Dy.EE (Uppal) 9989930629 deeez3_electrical@ghmc.gov.in
Sri R.V. Krishna
Asst. EE (Kapra) 9963550666
Mohan
Asst. Engineer
Sri K. Ravi Bushan 9704670175
(Kapra Circle)
Asst. Engineer
(L.B. Nagar,
Sri M. Ashok Kumar 9985317292
Gaddiannaram
Area)
Asst. Engineer
Sri K.Rajanna 9989930406
(L.B. Nagar)
Asst. Engineer
Sri (Uppal,
9704990979
K.V.V.Satyanarayana Ramanthapur,
Absiguda)
Asst. Engineer
Sri R. Srinivas Reddy (East Zone / A.E. 9989812238
Technical)

UCD Wing
Name Designation Phone No E-Mail ID
Smt K.R.S. Laxmi Devi Project Officer (HO & WZ) 9704678128
Sri M. Ramakrishna Rao DPO 9959442300
Sri Ch. Janardhan Reddy CDO 9989930370
Sri A.V. Raj Kumar Slum Development Officer 9849231303
27120363,
Smt. Nirupama TPO-Circle-1-Kapra
9849907704
Smt. Laxmi TPO-Circle-2-Uppal 27205393
24045519,
Smt Shyamala TPO-Circle-3-L.B. Nagar
9849907652
Sri K. Surya Shoban PO-Head Office
24525841,
Sri. Somaiah PO-Circle-4-(Ex-MCH-1)
9989922091
24525842,
Sri A.S.M.Dawood Shah Dy.PO-Circle-5-(Ex-MCH-2)
9247601208
TPO-Circle-6-Rajendra 24015264,
Sri Srinivasulu
Nagar 9866699401
Sri G. Narsimhulu Dy.PO-Circle-7-(Ex-MCH-4) 9989930465
Sri Anantha Reddy Dy.PO-Circle-8-(Ex-MCH-6) 9989930365
Sri P. Praveen Kumar Dy.PO-Circle-9-(Ex-MCH-3) 9959552460
Smt K.R.S. Laxmi Devi PO-Circle-10-(Ex-MCH-5) 9704678128
TPO-Circle-11- 23011963,
Sri B. Venkata Kishan Rao
Serilingampally-1 9704345025
TPO-Circle-12-
Sri K. Somanarasaiah 9849907732
Serilingampally-2
PRP-Circle-13-R.C.Puram &
Sri Madhusudhan Reddy 9391912869
Patancheru
Sri Prabhakar TPO-Circle-14-Kukatpally 9849907675
Sri N. Ramraju TPO-Circle-15-Qutbullapur 9849907648
Smt G. Vaidehi TPO-Circle-16-Alwal 9989093943
Sri A. Nageswar TPO-Circle-17-Malkajgiri 9849907712
Dy.PO-Circle-18-(Ex-MCH-
Sri. K. Kumar 9989930478
7)

Address of all Municipalities

Name of the
Circle Address Phone No
Municipality
DEPUTY COMMISSIONER OFFICE GHMC KAPRA, DAE
1 KAPRA 27126068, 27120363
COLONY, KAMALA NAGAR, KAPRA - 500062.
COMMISSIONER UPPAL KALAN M C H, UPPAL KALAN
2 UPPAL KALAN 27202393
MUNICIPALITY, UPPAL CROSS ROAD, HYDERABAD - 500039
COMMISSIONER LB NAGAR MUNICIPALITY, NR MRO
OFF.SAROORNAGAR VENKATESWARA NAGAR,
3 L.B.NAGAR 24045519, 24045261
NEWLYCONSTRUCTIED GHMC OFFICE, HYDERABAD -
500035
MUNICIPAL COMMISSIONER (GADDIANNARAM) , H NO 23-
30/1 KRISHNAVENI NAGAR,
GADDIANNARAM 24048209
MUNCIPAL OFFICE BUILDING, R R DIST, HYDERABAD -
500068.
DEPUTY COMMISSIONER OFFICE, EXECUTIVE OFFICER,
4 RAJENDRA NAGAR 24015264
GRAM PANCHAYATI R.C.PURAM, HYDARABAD- 500032.
DEPUTY COMMISSIONER CIRCLE NO. 1, SARDARMAHAL,
5 CIRCLE - I 24525841
CHARMINAR, HYDERABAD - 500002.
DEPUTY COMMISSIONER CIRCLE NO. 2, SARDARMAHAL,
6 CIRCLE - II 24525842
CHARMINAR, HYDERABAD - 500002.
DEPUTY COMMISSIONER CIRCLE NO. 3, MCH PARKING
7 CIRCLE - III 24736912
COMPLEX, 6TH FLOOR, ABIDS, HYDERABAD - 500001.
DEPUTY COMMISSIONER CIRCLE NO. 4, KHAIRATABAD,
8 CIRCLE - IV 23326975
HYDERABAD.
DEPUTY COMMISSIONER CIRCLE NO. 5, KHAIRATABAD,
9 CIRCLE - V 23326976
HYDERABAD.
DEPUTY COMMISSIONER CIRCLE NO. 6, MCH PARKING
10 CIRCLE - VI 24740212
COMPLEX, 4TH FLOOR, ABIDS, HYDERABAD - 500001.
COMMISSIONER MUNICIPAL OFFICE, SY NO 25A,
SERILINGAMPALLY, MUNICIPAL OFFICE, NR MANDAL
11 SERILINGAMPALLY - I 23011963
REVENUE OFFICE, MUNICIPALITY, R R DT, HYDERABAD -
500032,
COMMISSIONER MUNICIPAL OFFICE, SY NO 25 A,
12 SERILINGAMPALLY - II SERILINGAMPALLY, MUNICIPAL OFFICE, NR E-SEBA 23033162/3/4
CENTER, MUNICIPALITY, R R DT, HYDERABAD - 500032.
DEPUTY COMMISSIONER OFFICE, GHMC PATANCHERU
PATANCHERU 08455-242360
CIRCLE, NEAR BY POST OFFICE PATANCHERU -502319.
13 DEPUTY COMMISSIONER OFFICE GHMC
RAMA CHANDRA 08455-240768,
RAMCHANDRAPURAM, NEAR BY ZP HIGH SCHOOL, PIN
PURAM 285944
500032.
COMMISSIONER KUKATPALLY, JANATHANAGAR,
14 KUKATPALLY 23707788
MOOSAPET, KUKATPALLY MUNICIPAL OFFICE, HYDERABAD.
COMMISSIONER ALWAL MUNCIPALITY ,
15 ALWAL MUNCIPALITY ALWAL, NEAR BALAJI TEMPLE, 27970500
SECUNDERABAD - 500010.
MUNICIPAL COMMISSIONER, HMT RD CHINTHAL,
16 QUTUBULLAPUR 23085845, 23176116
MUNICIPAL OFFICE, HYDERABAD 500055.
DEPUTY COMMISSIONER OFFICE GHMC MALKAJGIRI,
17 MALKAJGIRI 27052428, 27063113
NEARBY AYAPPA SWAMY TEMPLE GITA NAGAR 500047.
ADDITIONAL COMMISSIONER, S.P ROAD, SEC'BAD
18 CIRCLE - VII 27804022
DIVISION, GENERAL BRANCH, SEC'BAD - 500003.

Zonal Officers
LB NAGAR MUNICIPALITY, NR MRO OFF.SAROORNAGAR VENKATESWARA
East Zone
NAGAR
South Zone DEPUTY COMMISSIONER ,SARDARMAHAL, CHARMINAR
Central Zone DEPUTY COMMISSIONER , KHAIRATABAD
COMMISSIONER MUNICIPAL OFFICE, SY NO 25A, SERILINGAMPALLY,
West Zone
MUNICIPAL OFFICE, NR MANDAL REVENUE OFFICE, MUNICIPALITY
North Zone OPP.ST.ANNA'S SCHOOL, SD ROAD,SECUNDERABAD
Chapter 11
Monthly Remuneration received by Officers and Employees including the system of Compensation as provided in Regulations
(Section 4 (1) (b) (x) )
11.1 Provide information on remuneration and compensation structure for officers and employees in the following format:

Sl.No. Designation Monthly Remuneration System of compensation


including its composition to Determine
Remuneration as given
in regulation

Honorarium is being paid to the


1 Non- Officials of the Corporation Non- Officials for their conveyance
for attending the meetings of the
Corporation as fixed by the Govt.
from time to time At present:
The Corporation is paying the
2 Officials and other Employees of monthly salaries and wages to all
GHMC. the employees on par with the
Government employees basing on
their cadre wise pay scales fixed by
the Government from time to time.
Chapter 12
Budget Allocated to Each Agency including Plans etc
[Section 4 (1) (b) (xi)]
12.1 Provide information about the details of the plans, programmes and schemes
undertaken by the public authority for each agency.

Sl Agency Plan/program/ Expected Outcomes Report on


No. Scheme/project/ disbursements made or
Activity/Purpose where such details are
For which budget available (web site,
is allocated reports, notice board
etc)
1 GHMC JNNURM Urban infrastructure E.N.C.
such as roads, bridges,
storm water, drainage
etc
3 GHMC Mega city Urban infrastructure A.C. (Works)

4 GHMC UNDP Urban slum A.C.(UCD)


Development
5 GHMC Other Scheme Urban infrastructure A.C.(UCD)
and U.C.D
Chapter 13
Manner of Execution of Subsidy Programmes
[Section 4 (1) (b) (xii)]
13.1 Describe the activities / programmes / schemes being implemented by the public authority for which subsidy
is provided.

GHMC & MEPMA (Mission for Elimination of Poverty in Municipal Areas) have come together for this urban
development programme to improve livelihood for the poor and unemployed youth. To achieve this, the Urban
Community Development Cell and MEPMA have associated with various training institutes of Dr.Reddy’s Foundation,
NAC, KIMS, Polytechnic Colleges, Dept. of Textiles and Rajiv Gem Park to identity economically backward and
eligible youth in all municipal circles through road shows and meetings. The objective of this programme will be to
impart Placement Linked Training and help them get employment in production, service and business sectors.

GREATER HYDERABAD MUNICIPAL CORPORATION

URBAN COMMUNITY DEVELOPMENT


INDIRA KRANTHI PATHAM (URBAN)

ACHIEVEMENTS / NEW INITIATIVES:

1. SHG FORMATION:

 37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL Population.

 1051 Slums saturated in SHG formation out of 1487.

 251 Slum Federations formed.

 Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal)

 40000 SHGs will be formed by March 2009.

2. CRP STRATEGY:

 1600 CRPs identified and trained for formation and strengthening of SHGs.

 764 Rural CRP Teams from SERP with 4000 members are proposed to train the 37415 Groups by March 2009 wherein already first
phase completed.

3. BANK LINKAGE:

 101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to achieve upto Rs.150 Crores by March 2009.

 23 Banks with 87 branches are involved in Bank Linkage.

 No Frill Accounts for SHG Groups.

 Direct Credit of Loan amount to Pass Books.

 Specialized branches have been opened by –

State Bank of India – King Koti Branch


State Bank of Hyderabad - Kachiguda /
Moulali Branch
Indian Bank - Yousufguda.

Eighteen (18) Specialized Branches proposed for (18)Circles from SBH & SBI.

 Bank Linkage Melas have been conducted in Circle No.8, Circle No.9, Malkajgiri Circle, Circle No.18, L.B.Nagar Circle, Uppal Circle,
Circle No.7, Circle No.10, Rajendra Nagar Circle and Circle No.5 for State Bank of India

 150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to distribute Upto Rs.3 Crores by March 2009
4. INDIRA JEEVITHA BEEMA:

 100000 SGH Members and their spouses are covered under Insurance of Janashree Beema Yojana, Group Insurance and United India
Assurance Policy as a part of providing social security to the SHG Families.

 Total premium Rs.258 per annum.

i. JBY - Rs.100 (Rs.100 Subsidy to spouses of SHG Members)


ii. Group Insurance – Rs.150 to SHG Members.
iii. UII - Rs. 8 to SHG Members.

5. JOBS TO UNEMPLOYED YOUTH:

 22 Job Melas Conducted

 22445 candidates registered in Job Melas.

 8579 directly placed

 4821 under training with GHMC and under RUS 6654.

 11 Urban Resource Centers opened in 11 Circles for placement linked trainings with DRF, 1681 candidates are under training in 11 centers.

 One Mega Job Mela proposed in the month of Jan 2009.


 25000 jobs intended to provide by March 2009.

6. DISABLED WELFARE:

 20150 persons registered.

 13317 Bus Passes provided.

 11278 Railway Passes provided.

 11332 Medical Certificates Issued.

 2028 Accessories provided.

 1026 Disabled SHGs formed

 509 (155.00 Lakhs) Disabled SHGs linked to Bank.

 2000 Disabled SHGs will be formed by March 2009.

7. FAMILY COUNSELLING CENTERS:

 400 Paralegal Workers Trained.

 1641 Cases / Disputes settled.

 8 Circles Covered.

 Proposed to cover 10 Circles.


Chapter 14
Particulars of Recipients of Concession, Permits or
Authorization Granted by the Public Authority
[Section 4 (1) (b) (xiii)]

GREATER HYDERABAD MUNICIPAL CORPORATION

STATUS REPORT – IKP URBAN

1. SHG FORMATION:

No. of SHGs Formed 37415


No. of Families Covered 561225

2. BANK LINKAGE:

No. of SHGs Eligible 16330


No. of SHGs Sanctioned 14021
Total Amount sanctioned 101.35 Crores

3. PAVALA VADDI:

No. of SHGs Availed 6294


Total Amount disbursed 150.05 Lakhs

4. PLACEMENT LINKED LIVELIHOOD


TRAININGS (UPADHI):

2007-2008
Trained 11427
Placed 8367
2008-2009
Job Melas Conducted 22
Candidates Registered 22,445
Direct Jobs 8,579
Urban Resource Centers 11
Under training (GHMC) 4,821
Under training (RUS) 6,654

5. DISABLED WELFARE:

No. of persons registered 20150


No. of Bus Passes provided 13317
No. of Railway Passes provided 11278
No. of Medical Certificates Issued 11332
No. of Accessories provided 2028
No. of Disabled SHGs formed 1026
No. of Disabled SHGs linked to Bank 509 (155.00 Lakhs)
6. JANASHREE BHIMA YOJANA:
Total No. of Policies 1,02,258
Total No. of Scholarships 2600 students

7. TOTAL FINANCIAL INCLUSION:


No. of SHGs Benefitted 110 (583) Members
Total Amount Sanctioned (in lakhs) 165
Under Progress 18 Slums @ 1 per circle

8. FOOD SECURITY:
No. of SHGs Benefitted 1007
Total Amount Sanctioned (in lakhs) 87.90

9. FAMILY COUNSELLING CENTRES:


Total Paralegal workers trained 400
Disputes / Cases settled 1641
Circles Covered 8 Circles
Proposed to cover 10 Circles

10. INDIRAMMA SURVEY DETAILS ON IDENTIFICATION OF


HOUSELESS POOR UNDER JNNURM:
No. of beneficiaries In objectionable 11458
encroachments
No. of beneficiaries in thatched houses 6302
No. of beneficiaries in rented accommodation 258557
No. of total number of beneficiaries 313725

11. ACHIEVEMENTS / NEW INITIATIVES:

 37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000


BPL Population.
 101.35 Crores of Bank Linkage sanctioned to 14021 Groups
 150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups.
 No Frill Accounts for SHG Groups.
 Direct Credit of Loan amount to Pass Books.
 State Bank of India, State Bank of Hyderabad and Indian Bank have
opened Specialized branches for SHGs.
 78 SBH Branches have been short listed for exclusive operating of
SHG Bank Accounts.
 1600 CRPs identified and trained for formation and strengthening of
SHGs.
 300 Paralegal workers who were already trained and working in
Family Counseling Centers.

 Four to Seven Trainings conducted to CRPs

 1051 Slums saturated in SHG formation out of 1487.

 251 Slum Federations formed.


 Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal)
 23756 Policies covered under LIC.
 11 Urban Resource Centers opened in 11 circles
 4821 candidates are under training.

12. INFRASTRUCTURE:

 For the years (2001 – 06) budget allocation under infrastructure


works was Rs.250 Crores.

 For the year 2007 – 08 under infrastructure works sanctions for 180
crores have been given towards providing of Community Halls,
Foot Path, Sewer Lines, Colony Parks, Roads, etc., in slum areas as
against the budget allocation of Rs.129 crores (40% of GHMC
Budget)

 For the current year (2008 – 09) budget allocation under


infrastructure works is Rs.1034 Crores. (40% of GHMC Budget)

13. ACTION PLAN UPTO 2009 MARCH

 40000 SHGs will be formed.

 2000 Disabled SHGs will be formed.

 An amount of Rs.100 Crores of Bank Linkage would be provided to


all the eligible Groups.

 An amount of Rs. 3 Crores of Pavala Vaddi would be provided to


all the eligible groups.

 25000 livelihoods to be provided by March 2009.

 Insurance coverage to 1 Lakh SHG members including their spouses


will be covered under Insurance of Janashree Bheema Yojana of LIC
and UII
GREATER HYDERABAD MUNICIPAL CORPORATION

URBAN COMMUNITY DEVELOPMENT


INDIRA KRANTHI PATHAM (URBAN)

ACHIEVEMENTS / NEW INITIATIVES:

1. SHG FORMATION:

 37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL
Population.
 1051 Slums saturated in SHG formation out of 1487.
 251 Slum Federations formed.
 Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal)
 40000 SHGs will be formed.

2. BANK LINKAGE:
 Bank Linkage Melas in all the Circles
 101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to
achieve upto Rs.150 Crores by March 2009.
 23 Banks with 87 branches are involved in Bank Linkage.
 No Frill Accounts for SHG Groups.
 Direct Credit of Loan amount to Pass Books.
 Specialized branches have been opened by –
State Bank of India – King Koti Branch
State Bank of Hyderabad - Kachiguda / Moulali Branch
Indian Bank - Yousufguda.
Eighteen (18) Specialized Branches proposed for (18) Circles
from SBH.
Five Specialized Branches proposed to SBI @ one per zone.
 150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to
distribute Upto Rs.3 Crores by March 2009

3. CRP STRATEGY:
 1600 CRPs identified and trained for formation and strengthening of
SHGs.
 764 Rural CRP Teams from SERP with 4000 members are proposed to
train the 37415 Groups by March 2009 wherein already first phase
completed.

4. INDIRA JEEVITHA BEEMA:

 100000 SGH Members and their spouses are covered under Insurance of
Janashree Beema Yojana, Group Insurance and United India Assurance
Policy as a part of providing social security to the SHG Families.
 Total premium Rs.258 per annum.
i. JBY - Rs.100 (Rs.100 Subsidy to spouses of SHG Members)
ii. Group Insurance – Rs.150 to SHG Members.
iii. UII - Rs. 8 to SHG Members.

5. JOBS TO UNEMPLOYED YOUTH:

 22 Job Melas Conducted


 22445 candidates registered in Job Melas.
 8579 directly placed
 4821 under training with GHMC and under RUS 6654.
 11 Urban Resource Centers opened in 11 Circles for placement linked
trainings with DRF, 1681 candidates are under training in 11 centers.
 One Mega Job Mela proposed in the month of Jan 2009.
 25000 jobs intended to provide by March 2009.

6. DISABLED WELFARE:
 20150 persons registered.
 13317 Bus Passes provided.
 11278 Railway Passes provided.
 11332 Medical Certificates Issued.
 2028 Accessories provided.
 1026 Disabled SHGs formed
 509 (155.00 Lakhs) Disabled SHGs linked to Bank.
 2000 Disabled SHGs will be formed by March 2009.
GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENT

INDIRA KRANTHI PATHAM (URBAN)

ACTIVITIES PROPOSED FOR HON’BLE CHIEF MINISTERS PROGRAMME:

 BANK LINKAGE -- 20 CRORES

 PAVALA VADDI -- 15 LAKHS

 CIF -- 30 LAKHS

 LIC -- Policy Distribution

 PLACEMENT Interaction with


LINKED TRAININGS -- Upadhi Students

 EXHIBITION -- SHG Products Display


GREATER HYDERABAD MUNICIPAL CORPORATION

URBAN COMMUNITY DEVELOPMENT

INDIRA KRANTHI PATHAM (URBAN)

ACTIVITIES PROPOSED FOR HON’BLE CHIEF MINISTERS PROGRAMME:

 BANK LINKAGE -- 25 CRORES

 PAVALA VADDI --

 CIF --

 LIC -- Policy Distribution

 PLACEMENT Interaction with


LINKED TRAININGS -- Upadhi Students

 EXHIBITION -- SHG Products Display


GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENT
INDIRA KRANTHI PATHAM (URBAN)

1. SHG FORMATION:
No. of SHGs Formed 37415
No. of Families Covered 561225

2. BANK LINKAGE:
No. of SHGs Eligible 16330
No. of SHGs Sanctioned 14021
Total Amount sanctioned 101.35 Crores

3. PAVALA VADDI:
No. of SHGs Availed 6294
Total Amount disbursed 150.05 Lakhs

4. PLACEMENT LINKED LIVELIHOOD


TRAININGS (UPADHI):
2007-2008
Trained 11427
Placed 8367
2008-2009
Job Melas Conducted 22
Candidates Registered 22,445
Direct Jobs 8,579
Urban Resource Centers 11
Under training (GHMC) 4,821
Under training (RUS) 6,654

5. DISABLED WELFARE:
No. of persons registered 20150
No. of Bus Passes provided 13317
No. of Railway Passes provided 11278
No. of Medical Certificates Issued 11332
No. of Accessories provided 2028
No. of Disabled SHGs formed 1026
No. of Disabled SHGs linked to Bank 509 (155.00 Lakhs)

6. JANASHREE BHIMA YOJANA:


Total No. of Policies 1,02,258
Total No. of Scholarships 2600 students

7. TOTAL FINANCIAL INCLUSION:


No. of SHGs Benefitted 110 (583) Members
Total Amount Sanctioned (in lakhs) 165
Under Progress 18 Slums @ 1 per circle

8. FOOD SECURITY:
No. of SHGs Benefitted 1007
Total Amount Sanctioned (in lakhs) 87.90

9. FAMILY COUNSELLING CENTRES:


Total Paralegal workers trained 400
Disputes / Cases settled 1641
Circles Covered 8 Circles
Proposed to cover 10 Circles

10. INDIRAMMA SURVEY DETAILS ON IDENTIFICATION OF


HOUSELESS POOR UNDER JNNURM:
No. of beneficiaries In objectionable encroachments 11458
No. of beneficiaries in thatched houses 6302
No. of beneficiaries in rented accommodation 258557
No. of total number of beneficiaries 313725
Chapter 15
Information Available in Electronic Form
[Section 4 (1) (b) x (iv)]
15.1 Please provide the details of information related to the various schemes of the
department which are available in electronic formats.
(Floppy, CD, VCD, Web Sits, Internet etc.)

Electronic format Description (site Contents or title Designation and


address/location address of the
where available custodian of
etc.,) Information (held
by whom?)
Web - site www.ourghmc.com 18 individual Greater Hyderabad
Chapters of Municipal
Information Hand Corporation , Head
Book of Municipal Office
Corporation
Chapter 16
Particulars of Facilities available to Citizens for Obtaining
Information
[Section 4 (1) (b) xv]
16.1 Describe the particulars of information dissemination mechanisms in
place/facilities available to the public for accessing of information:

CHAPTER 16
Facility Description Details of Information made
(Location of Facility/Name available
etc)

News Paper Reports The PRO Section of GHMC takes All the negative and positive
the responsibility of cutting the clippings pertaining to various
news paper clippings pertaining to departments of GHMC and the
GHMC and the same are made rejoinders issued by GHMC to the
available in the section for Press.
information of general public.

Public C.P.R.O Section , GHMC 1)Public Caution Notices issued by


Announcements Town Planning Section.
2)Road widening programmes.
3)Developmental programmes.
4)U.C.D. Schemes.
5) Health related matters.
6) Meetings of Standing
Committee and General Body.
6)Programmes of Election
Department announced by Election
Commission of India.
7)Engineering Works of GHCM.
8)Property Tax matters.
9) Advertisements.
10)UCD Schemes

Information Ground floor, GHMC, HO, The Call Center of GHMC is


Center/Call Centre Tankbund provided with all the information
Call Center No.1913 required by public. It also receives
complaints of public and help
them in resolving the same.
Publications CPRO Section ,GHMC GHMC has brought out a Diary
2006 which consists of
wholesome information booklet
about the GHMC activities on
Sanitation, Town Planning Section,
Tax Wing, Advertisement,
Telephone numbers of Officers and
other important information

Office Library Ground floor, GHMC, HO, The Library is a Special Library
Tankbund meant for GHMC staff only. The
library operates between 1 PM to 2
PM for recreation of staff of
GHMC.

Websites IT Wing of GHMC, HO, www.ourghmc.com


Tankbund From the comfort of home/office,
Hyderabadis can perform a variety
of tasks online at the above website.
1)Payment of dues.
2) Birth/death registration and
certificates.
3)Tracking of building plan status
4)eProcurement
5)Online citizen form and other
services.

INSTAXX GHMC has equipped itself with a


state-of-the-art tool wherein the
officials can communicate with
each other using Short Message
Service (SMS) . Instaxx has also
been integrated with Parishkruthi.

eGovernance GHMC HO and e Seva Centers Collection of Taxes through e-Seva


& Citizen Service Centres.
Chapter 17
Names, Designations and other Particulars of Public
Information Officers
[Section 4 (1) (b) xvi]
17.1 Please provide contact information about the Public Information Officers and
Assistant Public Information Officers designated for various Offices/Administrative units
and Appellate Authority/Officer (s) for the public authority in the following format.

Appellate Authorities
Sl. Name of the Officer Designation Mobile No. Office No.
No
1 Sri P.Sai Kumar Addl.Commissioner 9704670174 23225361
(Admn),
Head Office
2 Sri.G.V.Raghu Chief City Planner 9989930634 23220438
Head Office
3 Dr.P.Panduranga Rao Engineer-in-Chief 9959244408 23225267
Head Office
4 Dr.K. Deva Raj Chief Medical Officer 9849006074 23223655
of Health
Head Office
5 Sri. Ilambarithi, IAS Zonal Commissioner 9490059524 23322978
(Central Zone)
6 Sri K. Sudhakar Zonal Commissioner 9849905760 27807321
(North Zone)
7 Sri.S.Ramnarayana Reddy Zonal Commissioner 9000399942 23010062
(West Zone)
8 Sri C. Chandra Sekhar Zonal Commissioner 8978118812 24500254
Reddy (South Zone)
9 Sri R. Yadagiri Reddy Zonal Commissioner 8008123509 24043600
(East Zone)
Public Information Officers
Sl. Name of the Officer Designation Section Mobile No. Office No.
No.
1 Smt Kasturi Bai Tella C.P.R.O. Head Office 9550722063 23220394

2 Sri S. Annapurna Dy.Commissioner Cir.No.1 9849653435 27126068


(Kapra)
3 Sri M. Chalapathi Dy.Commissioner Cir.No.2 9849905903 27202393
( Uppal)
4 Sri K.Satyanarayana Dy.Commissioner Cir.No.3 9849006062 24045520
(L.B. Nagar )
5 Smt.A.V.Ramani, Dy.Commissioner Cir.No.4 9849006064 24500007
(Sardar Mahal)
6 Smt.Nalini Padmavathi Dy.Commissioner Cir.No.5 9177701938 24525842
(Sardar Mahal)
7 Smt A.Vijaya Lakshmi Dy.Commissioner Cir.No.6 9849165982 24015264
(Rajendranagar)
8 Smt P. Nagaveni Dy.Commissioner Cir.No.7 23326975
(Khairthabad)
9 Sri. Y.Sai Sreekanth Dy.Commissioner Cir.No.8 9989930610 24740211
(Abids)
10 Sri.C.N.Raghu Prasad Dy.Commissioner Cir.No.9 9849905901 24736912
(Abids)
11 Sri.N.Ravi Kiran Dy.Commissioner Cir.No.10 9963550665 23326976
(Khairthabad)
12 Sri.G.Krishnaiah Dy.Commissioner Cir.No.11 9989930667 23010141
(Serilingampally- 1)
13 Sri E.D.Vijaya Raj Dy.Commissioner Cir.No.12 9849905906 23033164
(Serilingampally- 2)
14 Sri.D.Gopal Krishna Dy.Commissioner Cir.No.13 9963552189 285944
Reddy (Patancheruvu, 242360
Ramchandrapuram)
15 Sri T. Sakala Reddy Dy.Commissioner Cir.No.14 9704678120 23707788
(Kukatpally)
16 Sri L.Shyam Prasad Dy.Commissioner Cir.No.15 9849905904 23176116
(Qutubullapur)
17 Sri N. Amaraiah Dy.Commissioner Cir.No.16 9849905905 27971373
(Alwal)
18 Sri V.V.Manohar Dy.Commissioner Cir.No.17 9701332220 27052428
(Malkajgiri)
19 Sri.B. V. Gangadhar Dy.Commissioner Cir.No.18 9849905907 27804012
Reddy (Secunderabad)
Asst. Public Information Officers
Sl. Name of the Designation Section Mobile No. Office No.
No. Officer
1 Sri. Jayanth Superintendent C.P.R.O. 9290124190 23220394

2 Smt Geeta Radhika Valuation Officer Cir.No.1 27120363


(Kapra)
3 Sri Bhasker Manager Cir.No.2 27205393
(Uppal)
4 Sri Nityanand Valuation Officer Cir.No.3 9849907691 24045519
(L.B. Nagar,
Gaddiannaram)
5 A. Sudhakar Manager Cir.No. 4 9396505374 24525841
(Old Cir.No.I )
6 Sri.Krishna Reddy Manager Cir.No. 5 9989930179 24525842
(Old Cir.No.II )
7 Sri Krishna Shekhar Manager Cir.No.6 24015264
Rajendranagar
8 Sri M.P. Richards I/c. Valuation Officer Cir.No. 7 23326975
(Old Cir.No.IV )
9 Sri. Manager Cir.No. 8 9989930567 24740211
G Ravinder (Old Cir.No.VI )
10 Sri Rajeshkar Manager Cir.No. 9 9989930243 24736912
(Old Cir.No.III )
11 Sri D. Venu Gopal Manager Cir.No. 10 9989930505 23326976
(Old Cir.No.V)
12 Sri.Ashaiah Manager Cir.No.11 9959552092 23011963
(Serilingampally- 2)
13 Sri Anjanayalu Superintendent Cir.No.12 23011963
(Serilingampally- 1)
14 Sri V. Satyanarayana Manager Cir.No.13 9849745993 244982
(PatanCheruvu,
Ramchandrapuram)
15 Sri Hanumantha Rao A.M.C. Cir.No.14 9989930591 23707788
( Kukatpally)
16 Smt B. Yashoda Manager Cir.No.15 23085845
(Qutubullapur)
17 Sri G. Satyanarayana A.M.C. Cir.No.16 27971373
(Old circle Alwal)

18 Sri Swamy Superintendent Cir.No.17 27055060


(Old Circle
(Malkajgiri)
19 Sri Santosh Kumar, I/c.Assistant Assessor Cir.No. 18 27804012
Suptd & Collector (Old Cir.No.VII )
Chapter 18
Organization, Functions and Duties
[Section 4 (1) (b) xvii]
18.1 Please give below any other information or details of publications which are
relevance or of use to the citizens.

As a part of its effort to improve the quality and promptness in the delivery of civic service to the citizens
of Hyderabad and Secunderabad, the Municipal Corporation of Hyderabad has released "Citizens'
Charter" to achieve the twin objectives of streamlining public services and informing the citizens
regarding the rights and responsibilities. This document is a commitment to provide efficient and prompt
civic services to the citizens in the expectation that the citizens will reciprocate and involve themselves in
the healthy growth and upkeep of their City

FOREWORD

In keeping with the resolve of the State Government to provide efficient and people-centered
administration, the Municipal Corporation of Hyderabad has adopted the principle of ‘Smart’ Civic
Administration that is Simple, Moral, Accountable, Responsive, and Transparent. The goal of the
Corporation is to create local administrative machinery that is always alive to public expectations and
create a lasting partnership between the citizens and civic administration in the endeavour to build a
brighter future and a Better Hyderabad.

The purpose behind the Citizens’ Charter is to:

 Provide all important information to the citizens about the services being delivered by MCH and
the concerned departments.
 Generate public awareness regarding the rights and responsibilities of the citizens with regard to
the functions discharged and the time frame in which public grievances will be attended to by
various municipal functionaries.
 Create a network of service centres which are close to the people and which can receive and act
upon public grievances promptly; and
 Solicit the cooperation of the people in maintenance of a clean, green and healthy city in the spirit
of self-help, mutual help, partnership and togetherness.

HEALTH AND SANITATION


MCH has strived hard in giving its citizens a clean and green city. It is the winner of the national “Clean
City Award” for three consecutive years. A clean city involves services in different areas like sanitation,
greenery and public health. The Health & Sanitation Department of the Corporation is entrusted with the
responsibility of making Hyderabad a clean city and is headed by Additional Commissioner, Health &
Sanitation [AC (H&S)], duly assisted by the Chief Medical Officer of Health (CMOH), Chief
Entomologist, Chief Veterinary Officer and Assistant Medical Officer of Health (Head Office) [AMOH
(HO)] at the Head Office level and Assistant Medical Officers of Health at the Circle level and Medical
Officer of Health (MOH) in Secunderabad Division.. The Zonal Additional Commissioners: AC (East),
AC (West), AC (South) and AC (Secunderabad) are the authorities who coordinate the daily sanitation
operations.
The Health & Sanitation Department is engaged in the services of Solid Waste Management and Public
Health to keep the city neat and clean. Veterinary services, Anti-malaria Operations, Issue of Birth and
Death Certificates, Issue of Trade Licenses and Emergency Operations are the other activities entrusted to
this Department.
Voluntary Garbage Disposal Scheme: This Scheme helps the residents of a locality to come together
and take up door-to-door collection of garbage. Any Resident Welfare Association can apply to MCH to
Provide one or two tricycles free of cost. The Association engages a rag-pickertocollect garbage from the
door steps of their members every day with the help of tricycle. There are around 500 VGD schemes
presently in operation in the MCH area.

A. Solid Waste Management & Public Health:


Services:

 Street cleaning including daily sweeping and other sanitary measures from 6 AM to 2 PM in the
privatized areas on all days and in non-privatized areas on all days excepting Sundays.
 Collection and transportation of garbage daily from
7 AM to 3 pm in privatized areas on all days and in non-privatized areas on all days excepting
Sundays.

 Sanitary disposal of garbage.


 Cleaning on selected Main Roads twice - 10 PM to 6 AM and 7 AM to 2 PM.
 Debris and construction waste materials removal service.
 Special sanitary measures to keep the city clean during festivals and visits by dignitaries.
 Providing or replacing garbage bins.
 Maintenance of public urinals and toilets on daily basis.
 Repairs and white washing of toilets once a year.
 Clearing of chokage in urinals and toilets.

How Can a Citizen Help?

 Ensure that your premises are cleaned before street cleaning time and throw garbage in the bins
before the pick-up time.
 Keep the surroundings of your building clean.
 Segregate your garbage into biodegradable and non-biodegradable components and throw them
separately.
 Report non-sweeping and not-lifting of garbage to the concerned Sanitary Supervisor/AMOH
promptly.
 Use the urinals and toilets provided for public.
 File a complaint if they are not cleaned or repairs are needed.
 Educate the public regarding sanitary habits and responsibilities.
 Pay Garbage Collection Charges and other charges as levied by the Corporation in time.

Response Time:

 Lifting of garbage - Within 24 hours of complaint.


 No sweeping on roads - Within 24 hours.
 Debris removal - Within 3 days after receipt of request from the party on cost recovery basis i.e.
payment of debris removal charges.
 Once a month from the public places where debris is deposited unauthorisedly.
 Provision/Replacement of garbage bins - Within 15 days of complaint.
 Removal of chokages in public urinals / toilets - Within 24 hours of detection/receipt of complaint.
Emergency Operations:

 Complaints of inundation - Within 4 to 8 hours.


 Removal of fallen tree trunks/branches - Within 4 to 8 hours.
 Complaint of building/wall collapse - Within 4 to 8 hours.

Whom to Contact?

 Initial Contact - Sanitary Supervisor of Ward/Ward Officer.


 Second Contact - AMOH of Circle/MOH in Secunderabad.
 Third Contact - Zonal Additional Commissioner – Additional Commissioner (Health &
Sanitation) – Commissioner, if complaint persists.

B. VETERINARY:

The Veterinary Department is headed by the Chief Veterinary Officer (CVtO). This Department is
entrusted with the responsibilities of hygienic maintenance of slaughter houses, supply and sale of tested
meat, removal of dead animals and control of indiscriminate straying of dogs, cattle and other animals on
roads, thus causing blocks and hazards to citizens.
Services:

 Supply of wholesome meat in the Twin Cities.


 Removal of dead animal carcasses.
 Catching of rabid, ferocious dogs.
 Impounding stray cattle and other stray animals.
 Immunisation and licensing of dogs.
 Educating people on rabies through various media.

How Can a Citizen Help?

 Obtain license for sale of meat.


 Get a license for your dog.
 Don’t let cattle and other animals on to road.
 Report cases of rabid dogs.
 Complain about stray cattle and other stray animals.
 Ensure cleanliness of cattle sheds and premises.

Response Time:

 Removal of dead animals/carcasses - Within 12 hours of receipt of complaint/detection.


 Catching rabid, ferocious dogs - Within 24 hours of receipt of information.
 Catching stray monkeys - Within 10 days of receipt of information.

Whom to Contact?

 Initial Contact - In-charge Veterinary Officer/Ward Officer.


 Second Contact - Chief Veterinary Officer/Zonal Additional Commissioner.
 Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.
C. ANTI-MALARIA OPERATIONS:

MCH’s Entomology wing is headed by Chief Entomologist. This Department undertakes anti-malaria
operations and strives to control the menace of mosquitoes.

Services:

 Anti-larval operations - treating open breeding sources like Musi River, Nalas and other water
logging areas once a week
 Fogging operations - as and when required with spraying of anti-mosquito chemicals.
 Educating public regarding control of mosquitoes menace and preventive measures.

How Can a Citizen Help?

 Prevent breeding of mosquitoes by removing stagnant water.


 Keep all water vessels, septic tanks, overhead tanks and domestic wells covered.
 Promptly report cases of unhygienic roads and surroundings and stagnant pool of water/sewage to
the concerned officers of MCH and HMWSSB.

Response Time:

 Anti-larval Operation - On date fixed – If not undertaken, within 24 hours of receipt of complaint.
 Fogging Operation - On date fixed – If not undertaken, within 24 hours of receipt of information.

Whom to Contact?

 Initial Contact - Senior Entomologist/Ward Officer.


 Second Contact - Chief Entomologist/Zonal Additional Commissioner.
 Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.

D. BIRTH AND DEATH REGISTRATION

The wing is headed by Chief Medical Officer of Health (CMOH). MCH issues the certificates at a
nominal cost at Ward Offices, Circle Offices and e-Seva Centres. This service helps MCH keep track of
the births and deaths. The information is used in census and revision of electoral rolls.

All births/deaths have to be reported within 21 days of occurrence to the respective Ward Offices in case of
both institutions and non-institutions. Institutions mean Hospitals and Clinics. Non-institutions cover cases
other than these. For institutions, Medical Officer or RMO has to report to the Sub-Registrar in the
concerned Ward Office in Form 1 for Birth and Form 2 for Death. In case of Non-institutions such as
household, the head of the household in the capacity of informant is expected to report the event to the
Sub-Registrar of concerned Ward Office.

Services:

 Registration of births and deaths.


 Issue of birth/death certificates.
 Inclusion of name in birth certificate.
 Correction of name in birth certificate.
 Supply of extra copies of birth and death certificates.
How can a Citizen Help?

 Furnish birth/death information to the Sub-Registrar of the respective Ward in time.


 Report birth and death now and obtain the certificates if not registered/obtained earlier.
 Be prompt in obtaining Birth & Death Certificates as it helps the officers in estimating the
population and correcting electoral rolls.

Response Time:

 Issue of Birth/Death Certificate (Extract of Register)


- Within 3 days after filing of application.
 Correction of Name in Certificate - Within 3 days after filing of application.
 Supply of Extra Copies - Within 3 days after filing of application.

Whom to Contact?

 Initial Contact - Sub-Registrar at Ward Office/Ward Officer/e-Seva Centre/Citizens’ Service


Centre.
 Second Contact - Chief Medical Officer of Health/Zonal Additional Commissioner.
 Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.

E. TRADE LICENCE:

This wing is headed by the Additional Commissioner (Health and Sanitation). Licences are issued by the
Assistant Medical Officer of Health at the Circle Office/Medical Officer of Health at Secunderabad
Division. Any citizen wanting to do business, establish a trade, shop, etc., in the city has to obtain a Trade
Licence/Permit from MCH in accordance with various provisions of the HMC Act and pay a fee for this
Licence. Trade licence applications are available at the Treasury Counter at Circle Offices.Term of Trade
Licence ends by 31st March.

Services:

 Issue of fresh licences and renewal of old licences for trade.


 Action on complaints of unauthorized trade activities.

How Can a Citizen Help?

 Pay Licence fees and property taxes regularly – file self-assessment returns.
 Ensure that licence renewals are obtained in time.
 Be co-operative with officials during their visits.
 Conduct only that business for which licence is obtained from the Municipal Corporation.

Response Time:

 Issue of trade licences - Within 15 days of receipt of application


 Renewal of trade licences - Within 15 days of receipt of application.
 Action on complaints - Within 3 days.

Whom to Contact?

 Initial Complaint - AMOH of Circle/MOH, Secunderabad.


 Second Complaint - Chief Medical Officer of Health/Additional Commissioner (Health &
Sanitation).
 Third Complaint - Commissioner, if complaint persists.

CIVIC INFRASTRUCTURE

Planned growth and all-round development of the City depend to a large extent on the infrastructural
facilities provided. Public Works Department in the MCH is trying its best to provide adequate civic
infrastructure to meet the challenges of city growth and population concentration.
This Department is headed by the Additional Commissioner (Public Works) supported by the Chief
Engineer. The Superintending Engineers and Executive Engineers of various Circles and Project Divisions
report to the Chief Engineer. The Public Works Department is involved in the execution and maintenance
of roads, drains and other civic amenities. While construction of new amenities depends on the availability
of funds, adequate provision is being made by MCH for maintenance works so that the public complaints
can be redressed on a day-to-day basis.

Functions:

 Construction of MCH roads, drains, culverts and flood control works.


 Maintenance including filling of potholes and resurfacing of roads.
 Beautification of arterial roads with private sponsorship.
 Widening and improvement of existing roads.
 Installation and maintenance of road furniture like footpaths, lamp posts, signage, etc.
 Maintenance of drains including desilting operations.
 Repairs to manholes/replacement of manhole covers.
 Street lighting.
 Registration/empanelment of contractors.

How Can a Citizen Help?

 Don't construct or dump materials which obstruct or block a road or hinder the movement of
traffic.
 Don't encroach pavements or footpaths.
 Apply for permission to put up lights, shamianas, take out processions perform such other public
functions on a public road.
 Seek MCH permission for digging, scaffolding or erecting enclosures on a public road.
 Don't vandalise street furniture, including signage, flower pots, etc.
 Help MCH in maintaining and protecting the city's roads and public property - don't let out
household water/sewage on to roads.
 Don't encroach drains and construct slabs without authorization - ensure free flow of rain water
without any obstruction.

Water is life. Groundwater is depleting. Take up Rain Water Harvesting Structures to conserve precious
rainwater and recharge ground water.
Don't connect sewer lines to storm water drains.

 Do not throw garbage into drains and gutters as it causes blockages.


 Ensure that nobody steals or vandalises drain/catchpit covers.
 Promptly report chokages in drains and water stagnation cases.
 Take up rainwater harvesting structures to tap roof water and roadside flows.

Response Time :

 Filling up potholes - Within 3 days on main roads and 7 days on other roads.
 Removal of obstruction on road - Within 3 days of receipt of complaint.
 Road cutting permission - Within 24 hours in case of emergency; within 7 days in other cases.
 Removal of water stagnation - Within 24 hours.
 Clearance of drain blockage - Within 24 hours in case of emergency; within 3 days in other cases.
 Replacement of manhole covers - 3 days on receipt of complaint/detection.

Whom to Contact?

 Initial contact - AE/DEE in Ward Office.


 Second Contact - EE in Circle Office/Zonal Additional Commissioner.
 Third Contact - Chief Engineer/Additional Commissioner(Public Works)/Commissioner.

GREEN CITY

The Horticulture and Urban Forestry Departments together deal with the development and maintenance of
greenery in the city. They are in charge of major parks, colony parks, neighbourhood parks, green belts,
landscape gardens and avenue plantations in the city. They are responsible for the scheme of adoption of
colony parks by Resident Welfare Associations.

Functions :

 Major Parks, Colony Parks and Neighbourhood Parks.


 Avenue Plantations/Green Belts.
 Traffic Islands and Central Media.
 Greening of public places like temples, mosques, burial grounds, schools, offices, etc.
 Nurseries and sale of plants to citizens on cost to cost basis or concessionally.
 Eco-conservation and Micro-climate projects.
 Wayside views and fountains.
 Empanelment of landscape architects and contractors.

GHMC plans to add green spaces to the city wherever possible by planting trees. These places will not only
help counter pollution and add to the beauty of the city but also will help in creating better environment and
cool micro-climate areas. GHMC's policy is to adopt any open space available in the city for plantation of
saplings to move towards a fully green city. These lands will have strip plantations, block plantations, tree
parks, gardens, etc. The plantations will help to protect ecology and promote a healthy environment for the
Twin Cities.

How Can a Citizen Help ?

 Don't encroach GHMC/Government open spaces.


 Plant trees, nurture them and help them to grow.
 Avoid misuse of parks and plantation areas.
 Localities, colonies and housing societies can join GHMC's 'Green Community' plan by
contributing to their locality's park maintenance and upkeep.
 Report encroachments in parks and ensure that they are evicted in time.
 Report uprooting and stealing of trees and saplings from parks/avenue
Response Time :

 Development of colony parks - Within 1 year from adoption of Colony Park Scheme.
 Supply of seedlings - On demand-from GHMC Nurseries/sale points on payment of nominal cost.

Whom to Contact?

 Initial Contact - Range Officer/Horticulturist in Park Offices: Indira Park, Sanjeeviah Park,
Banjara Park, Cha Cha Nehru Park, Yousufguda Park, Imliban Park and MCH Central Nurseries.
 Second Contact - Chief Horticulturist/Director (Urban Forestry).
 Third Contact - Additional Commissioner (T&T)/Commissioner

TOWN PLANNING

The Town Planning Department in MCH is headed by Additional Commissioner (Planning & Projects),
supported by the Chief City Planner and City Planners/Assistant City Planners. This Department deals with
building/layout and other planning permissions, preparation and implementation of development plans and
enforcement operations such as removal of encroachments and demolition of unauthorized constructions.

Functions :

 Granting building/house construction or addition/alteration permissions.


 Layout/sub-division plan approval.
 Issue of occupancy certificate.
 Issue of certified copies of approved plan.
 Issue of licences to technical person
 Action against unauthorised constructions and encroachments.
 Lease of municipal property.
 Road widening and Junction improvement plans.

How Can a Citizen Help?

 Follow the regulations and rules regarding FSI, setbacks, use, etc. as per plan approved by MCH
and adhere to zoning/building regulations.
 Report illegal constructions, dangerous constructions and violations to sanctioned plans.
 Don't encroach on government and public property - roads, drains, open spaces, etc.
 Remove encroachments and obstructions.
 Ensure that buildings are constructed in housing colonies and industrial areas following the norms
of town planning regarding roads and open spaces.
 Be vigilant and check indiscriminate and hazardous building construction activities.
 Ensure that unauthorised construction of stalls on roads and footpaths does not take place.
 Ensure that footpaths are clear and not encroached upon by religious or other structures.
 Pay rents to MCH in case of leased property in time.

Response Time :

 Grant of individual building permissions - Within 15 days.


 Grant of group housing scheme permissions - Within 30 days from date of completed application.
 Grant of multi-storeyed building permission - Within 30 days from date of completed application.
 Plot sub-division approval - Within 30 days.
 Layout approval - Within 60 days.
 Issue of occupancy certificate - Within 15 days.
 Issue of certified copies - Within 15 days.
 Issue of licence to technical persons - Within 30 days.
 Removal of encroachment on public property - Within 7 days.
 Demolition of unauthorized construction on public property - Within 7 days.
 Action against unauthorised constructions - Within 15 days (in case of deviations to approved
plan).

Whom to Contact?

 Initial Contact - Assistant City Planner/City Planner in Circle Office.


 Second Contact - Additional Commissioner of Zone.
 Third Contact - Chief City Planner (CCP)/Additional
Commissioner (Planning & Projects)/Commissioner, in case of no action on complaint.

PROPERTY TAX
This Department is headed by Additional Commissioner (Finance, Accounts & Information Technology)
[AC (F)], supported by Chief Valuation Officer, Advertisement Officer and Deputy Municipal
Commissioners, Tax Inspectors and Bill Collectors in Circles. It mobilizes revenues through property tax,
advertisement fee and other collections.

MCH has introduced Self Assessment scheme to enable the property owners/occupiers to have an
opportunity of indicating their own taxes. The people can pay their taxes at Banks, Citizen Service Centres,
e-Seva Centres and also through Internet. MCH has taken steps to create service centre in Circle Offices
and selected Ward Offices. In addition, a network of e-Seva Centres is emerging to provide integrated
services to the citizens of the Twin Cities.

The Self-Assessment scheme was introduced by the Municipal Corporation to achieve the following
objectives:

 To ensure complete transparency and openness in levy and collection of Property Tax and to
eliminate inequities existing in the property tax system.
 To build a computerised Property Tax Data Base and to assign unique Property Tax Identification
Number (PTIN) to each property.
 To rationalise Property Tax and eliminate discretion in the levy of tax on the part of valuation
officers/assessors.
 To give an opportunity to the taxpayer in the fixation of property tax following the legal
provisions.
 To minimize prolonged disputes between taxpayers and MCH.

Under Section 213 of the HMC Act, 1955 the Commissioner of the Municipal Corporation may call for
information or returns in writing from the owner or occupier of assessable properties:

(a) as to the name and place of property of the owner or occupier, or of both the owner and occupier of such
building or land; and

(b) as to the dimensions of such building or land, or of portion thereof, and rent, if any, obtained for such
building, or land, or any portion thereof.

Every owner or occupier on whom any such requisition is made shall be bound to comply with the same
and to give true information or to make a true return to the best of his knowledge or belief. The objective
of the Self-Assessment scheme is to enable the taxpayer to calculate his or her tax as per the provisions of
law and indicate the tax leviable, while furnishing the mandatory information called for. This gives a
good opportunity to the taxpayer. MCH has greatly valued the opinions of the taxpayers and has accepted
most of the Self Assessment Returns during the last three years unless the taxes figuring in Returns are
very low.

Functions of Tax Department :

 Assessment and collection of property tax.


 Allotment of house numbers through the Housing Numbering Cell.
 Mutation of property.
 Lease of advertisement space and collection of charges.
 Issue and renewal of advertisement permissions.

How Can Citizen Help?

 Promptly furnish information when required by the Commissioner under Section 213 of the HMC
Act, 1955.
 File Self-Assessment Returns.
 Form Resident Welfare Associations, educate members regarding tax laws, ensure that all
members pay the rightful taxes in time and assist MCH in delivering services efficiently.

 Closely participate in the service delivery system and help MCH in discharging its obligatory
functions in a responsible and responsive manner while avoiding high interest charges on the tax
due.
 Avoid unnecessary litigation with appreciation of the relevant legal provisions under the HMC
Act.
 Clear long pending arrears without any delay.
 Exercise vigilance to ensure quality in execution of public works and obtain value for money.

Response Time :

 Assessment - Within 30 days.


 Settling tax complaint - Within 30 days.
 Vacancy remission - Within 30 days.
 Extract of Assessment - Within 3 days.
 Mutation - Within 30 days.
 Advertisement permission: fresh/renewal - Within 30 days

Whom to Contact?

 Initial Contact- Tax Inspector/Deputy Municipal Commissioner/Advertisement Officer.


 Second Contact - Zonal Additional Commissioner.
 Third Contact - Additional Commissioner (F)/Commissioner, if complaint persists.

URBAN COMMUNITY DEVELOPMENT & SERVICES

The Urban Community Development & Services Department deals with the provision of civic amenities -
both physical and social in slums and poor localities and Empowerment of Community. This Department is
headed by Additional Commissioner (Urban Community Development): AC (UCD), supported by Project
Officers, Deputy Project Officers, Community Development Officers, etc.

Functions :
 Provision of basic civic amenities in slums and low income communities: Water supply and
sewerage (in coordination with Hyderabad Metropolitan Water Supply & Sewerage Board),
approach roads and internal roads, storm drainage, public latrines, street lights, etc.
 Preschool education, non-formal education, adult literacy, etc.,
(in coordination with ICDS, Sarva Siksha Abhiyan and other projects).
 Mother and child health care services, including immunisation and family welfare (in coordination
with IPP-VIII project).
 Support to communities in formation of community structures, organisation of thrift and
credit/DWCUA groups and implementation of programmes for income generation

How Can a Citizen Help?

 Organise Neighbourhood Groups, Neighbourhood Committees, Community Development


Societies and thrift and credit/DWCUA groups.
 Maintain community assets and prevent vandalisation or theft of community properties.
 Keep your surroundings and community always neat and clean.
 Enroll in Clean Slum Initiative/Voluntary Garbage Disposal Scheme - MCH will provide tricycle
free of cost and Rs.1000/- per part-time worker if the community undertakes the responsibility for
supervision of sanitation.
 Prevent encroachment of MCH/Government lands and avoid unauthorised occupation of
community halls and lands.
 Immunise children and adopt family planning.
 Enroll children in schools and prevent drop-outs and child labour.
 Create awareness regarding AIDS and other epidemics.

Response Time :

 MCH has taken an important decision to earmark 20% of property tax collection for Urban
Community Development and Services Works identified under the UCD Budget/Action Plan will
be completed within one year from their inclusion.

Whom to Contact?

 Initial Contact - Project Officer/Deputy Project Officer in Circle Office.


 Second Contact - Zonal Additional Commissioner.
 Third Contact - Additional Commissioner (UCD)/Commissioner, if complaint persists.

COMPENSATION FOR DELAY IN SERVICE

MCH undertakes to pay a compensation of Rs.50/- per day to the applicants for
licenses/permissions/certificates who have paid fees/charges to MCH for services. The objective is to
compensate them for the loss of their valuable time and inconvenience if the prescribed time schedule is
not followed by the officers/departments concerned. The amounts will first be paid by the Corporation
and later recouped from the officials responsible for willful delay or inefficiency.

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