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ACKNOWLEDGEMENT
“For whom who create us, fed us, brought us up and give us knowledge.
Who is the most merciful, most beneficial and most forgiver. "In the
is God the One God, the Everlasting Refuge, who has not begotten, nor
has been begotten, and equal to Him is not anyone." For whom who is
more loving and kinder than a mother to her dear child? For whom who
Executive Summary
It is a detailed managerial report on Pakistan State Oil Limited. In this
Project, we have studied company profile, Environment, Business Strategy
used by the company, SWOT analysis of the company, Social Responsibility.
We have widely studied, their new launched product Green XL Plus
Diesel, its technology, its benefits, its Strengths and weakness. We have
applied Balance Scorecard, Brand Report Card and we have also did its IFE
& EFE by small survey and Customer Value Analysis
Industry Profile
Pakistan is located at the cross road of Central Asian States and Arabian
sea, neighbored by Afghanistan in the North, Iran in the South West and India in
the East, needs a high and sustained growth in energy supply and infrastructure
capacity of 7 to 8 percent per year to support to targeted growth of 7 percent in
GDP. The per capita commercial energy consumption in the country is very low at
nearly 1/2 of the average of the developing countries. Whereas, the global per
capita commercial energy consumption is 59 Giega Joule (GJ) and Pakistan is only
8 GJ.
Historically, the country depends mainly on imported oil within the annual
growth rate of about 7 percent. The current annual oil import bill runs at about US
$ 1.5 billion, which equals nearly a fifth of the country, export earnings. The local
crude oil production is estimated at about 2.543 million US barrels per year. The
total numbers of oilfield are 77 with accumulative production of 358,282 million
barrels with ORR of 577,959 million barrels and BRR of 198, 777, million barrels
Mission Statement
Products
Motor Gasoline
Kerosene
High Speed Diesel
Light Diesel Oil
Furnace Oil
Lubricants
Fuel Oil
Target Market
The target market of PSO is the Industrial Segments of Pakistan and all
diesel vehicles.
Industrial Segments of Pakistan
It encompasses all the Industrial Segments of Pakistan. And, Major
Customers are catered to either through Contract, Tender or our Long-Term
business relationships. The major customers are Defence, Pakistan Railways,
OGDC, NLC, Pakistan Steel Mills, POF Wah, FWO, KMC, KWSB, Gatron,
Rupali Group and Engro Chemicals.
Operations
Market Share
Despite a substantial volume drop in Fuel Oil by 2.8 million tons,
i.e. 43%, PSO retained its market leadership and sold 8.7 million tons of POL
products. In White Oil (Mogas, Diesel, Kerosene and Jet A-1), despite stiff
competition from existing and new players, PSO successfully maintained its
market share at 59%, while in Black Oil its share declined by 46% in line with
industry drop. This was mainly due to power sector's continued conversion to gas,
improved hydel generation and availability of cheaper fuels in industrial sector.
During FY04, PSO gained 1.6% market share in Mogas thus registering a
substantial growth of 19% against industry growth of 15% over last year.
Sales of 50,700 tons were recorded in June 2004 when PSO secured a
market share of 46.4%. These were the highest-ever sales achieved in Mogas since
the inception of the company.
PSO HSD sales also witnessed growth of 6% against industry growth of 5%
over prior year. As a result, company's market participation increased to around
60.5% compared to 60% recorded in the preceding year. During November 2003,
PSO achieved the highest-ever market share of 64% in HSD in any single month
during the last several years.
However, in Black Oil, P50 sales declined by 15% and 47% in LDO and
FO respectively. The significant decline in FO sales was mainly because of power
sector’s conversion to gas, where PSO has long-term Fuel Supply Agreements
(FSAs) signed with Independent Power Producers (IPPs).
Distribution
PSO, being a flagship company, carries a strong and wide logistics network
to cater 68% of total country's demand of POL products timely and efficiently,
from Karachi to the remotest areas of the country, through 29 storage points
spread throughout the country. At present, most of the POL product movement is
carried through self-owned and outsourced tank Lorries and rest through tank
wagons and pipelines. Recently the adequate availability of alternate fuels like gas
has drastically reduced the demand of Furnace oil by 50%, which has resulted in
surplus fleet of tank Lorries and tank wagons.
PSO has vast infrastructure of 9 installations and 23 depots from Karachi to
Chitral and a supply chain supported by 8,500 strong tank-lorry fleet and 3,800
railway wagons.
Pricing Strategy
The oil marketing companies are operating in Pakistan under a pricing
mechanism provided by the government. All matters relating to oil, gas including
CNG, LPG & LNG and minerals at the national and international levels and
pricing of all kinds of petroleum and petroleum products are under the control of
Ministry of petroleum and Natural Resources (Govt. of Pakistan)
Key Competitor
S. Compan Number of Outlets
y
1 Shell 1200
2 Total 800
3 Caltex 370
4 Attack 75
PSO 4400
Shell and total 2000
Caltex and attack 445
total 4400+2000+445
Promotion Strategy
Company is using different types of promotion strategy as Electronic
media, Print Media, Sticky Cards on Wind Screens of the vehicles Billboards and
Sponsorship Sports, Traffic Signals, Direction Boards Etc. Company has also built
recreational parks in Islamabad and other cities of the country. Company is also
creating awareness for traffic safety and heritage preservation through “Karavan
Karachi” and construction of modern well for rural empowerment and helping the
handicapped to lead the normal life.
The constant evolution and development that has been PSO hallmark
continues into the 21st century as well. Along with its areas of core competence,
PSO in recent years has placed a growing emphasis on health, Safety &
Environment (HSE). That is why PSO has once again taken the lead in launching
for the first time in Pakistan Green XL Plus Diesel, which contains Greenburn
Combustion Technology, developed by Ethyl Corporation, USA. PSO has
exclusivity to the Combustion Technology' fuel additive for use in diesel in
Pakistan.
Like PSO's other products, Green XL Plus Diesel will make a difference
from Karachi to Khyber because the company will be distributing this new product
through to the entire network of its retail outlets so that the benefits are passed to
all PSO customers. Tariq Kirmani, Managing Director, Pakistan State Oil, and
Mike Lewis, Managing Director, Ethyl Petroleum Additives Limited, Europe,
inked a multi-year agreement at PSO House on February 9, 2004.
Ethyl is a leading global supplier of additives to the Oil Industry. Based in
Richmond, Virginia, USA, with offices worldwide, the company develops
technology that allows engines to run cleaner, smoother and longer.
Let’s discuss Green XL Plus Diesel within the criteria of systematic
approach by applying three analytic tools;
(1) Buyer utility map
(2) Price corridor of the mass
(3) Business model guide
productivity
Customer
Simplicity
Maintenance
20% of engine
Convenience
46% Decrease
in
Environmental
effects
Risk
Fun and
Image
Environmental
friendliness
The above Utility Map shows the PSO has added three new utility levers at
the same stage by launching Green XL Plus Diesel;
By using the same stage PSO has increased 20% Productivity, because
high-speed diesel covered 10Km Per liter but Green XL Plus Diesel covers
12Km Per liter.
The maintenance Expense of the engine has decreased 30% because the
company has developed a technology that allows engines to run cleaner,
smoother and longer.
At PSO, preserving and nurturing the environment is a priority like quality,
quantity, safety and service excellence. That is why PSO has adopted
Greenburn Combustion Technology, by Ethyl Corporation and has
decreased environmental effect by 46% by reduction Lead in diesel.
The PSO has targeted the largest segment in the oil industry, the largest
group of people lies in the diesel market, so PSO has brought innovation in high
speed diesel by understanding the price sensitive people who compare the new
products with a host of new products and the services offering by companies
outside the group of traditional groups.
Same Form Same Function The company has targeted the people of group who
is using diesel for transportation and to get the competitive edge company has
introduced Green XL Plus Diesel at the price high speed diesel Rs 26.
To deliver the new idea profitably without changing the price of Green XL
Plus Diesel by partnering Ethyl Petroleum Additives Limited, Europe. PSO has
signed a contract with Ethyl Petroleum Additives Limited, Europe, at PSO House
on February 9, 2004.
9. The brand is given proper support, and that support is sustained over
the long run
PSO has Green XL plus Diesel is new product in the market after a long
study but it has created an image of keep environment green. But company has not
change its marketing plan.
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6
5
4
3
2
1
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1 2 3 4 5 6 7 8 9 10
Porter Analysis
Competition New Entrants
The market share of PSO has reduced from 74% to 68% by the introduction
of TOTAL OIL Company in the recent years. In 2005, Ash Dat Oil Company is
also commencing its business and certainly it will cater some market share but
PSO is making innovative steps to meet this challenge, as company has acquired
paper less information technology system SAP, to on time delivery to its
customers.
Competition from existing Competitor
Pakistan State Oil Limited is facing its competitors and to meet the
challenges its competitors PSO is taking innovative and value added steps for
customer convenience and value addition. To meet this threat by the competitor,
company has acquired paper less information technology system SAP, to ensure
on time delivery to its customers.
Threat of Substitute
Kerosene, as expected, showed a decline of 17% due to availability of
cheaper alternatives, such as natural gas and Liquid Petroleum Gas (LPG).
Similarly, Light Diesel Oil (LDO) also showed a decline of 9% due to usage of
HSD-hased engines, which are cheaper than the pumps consuming LDO. To meet
the challenges of substitute, PSO launched Green XL Plus Diesel using
‘Greenburn Combustion Technology’. The new improved diesel not only helps
keep the environment cleaner and greener by notably reducing smoke and carbon
emissions, but also improves engine performance by preventing wear and tear thus
resulting in lesser maintenance costs, fuel economy and more engine power.
Despite the ever-declining Kerosene demand, PSO managed to increase its
market participation to 74% by gaining 2% share over prior year.
SWOT Analysis
Strengths
Management (People)
Storage capacity
Distribution fleet
PSO has 4,400 retail outlets across the country including 1,000 New Vision
outlets commissioned within five years.
Availability
PSO has extensive storage capacity, almost 81% of total national storage
i.e. around 860,000 metric tons. And, PSO has a large number of outlets, 4400
around the country to ensure availability to all part of the country.
Engine Life
Environmental Friendly
PSO’s health, safety and environment (HSE) policy adequately reflects the
company’s commitment to environmental protection and greener work practices as
a stated institutional priority. Introduction of the Green XL Plus Diesel is also an
attempt to keep the environment clean and healthy.
Cost Effective
By the launch of Green XL Plus Diesel PSO is offering its customers more
productivity and Ethyl Technology has decreased maintenance expense of the
engine.
Extra Services
In a high competitive market customer always wants value
maximization. So, to meet the expectations of the customers, companies are trying
to extra benefits and services to its customers. PSO is also offering value added
benefits and services to its customers. Stop-shops, e-marketing place, Credit cards,
Debt cards, Kissan Cards New Vision Station are some examples of value added
benefits.
Assigning Qualitative Weights
Attributes Weights
Availability 0.30
Engine Life 0.20
Cost Effective 0.20
Extra Services 0.15
Environmental friendly 0.15
Total 1.00
productivity
Customer
Caltax
Shell
Total
Convenience
The Six Utility Levers
PSO
4400 outlets
Shell
Environmental
PSO
friendliness
Shell
PSO
Risk
Fun and
Image
Financial Results
PSO’s sales revenue during FY04 stood at Rs. 195 billion. Despite the
massive decline in FO sales volumes to the tune of 2.3 million tons, the company
earned an all-time record profit before tax of Rs. 6.3 billion, while profit after tax
rose to Rs. 4.2 billion, up by 4.5% from prior year. Had the company sold the
same FO volume as in the preceding year, it would have recorded much higher
revenue as well as profits.
Based on this remarkable performance, the company announced a final cash
dividend of Rs. 7.5 per share (75%) to its shareholders, resulting in total dividend
of 175% for the whole year, as against 160% cash dividend declared during the
preceding year.
The total cash payout comes to an unprecedented amount of Rs. 3.0 billion
as compared to the preceding year’s cash payout of Rs. 2.7 billion (an increase of
Rs.300 million). The Board of Management recommended that the net profit of
Rs. 4.2 billion earned during FY04 along with the un-appropriated profit of Rs. 6
million brought forward from the preceding year be appropriated.
The company spent Rs. 2096 million during FY04 with continued
expansion in new vision network in enhancement in infrastructure along with
sizeable expenditure on information technology. It also introduced efficient fund
management system and achieved substantial reduction in financial charges.
Earnings DPS
Most Recent Qtr 7.50 7.06
Last 12 Months 25.78 17.50
Ratios
Price / Earnings Ratio 10.94times
Dividend Yield 6.21%
Payout Ratio 67.88%
Bibliography
Mr. Wajahat Ali Syed Sales manager PSO Lahore,
Mr. Waleed Khalid Sales Officer Industrial Consumer PSO Lahore
Mr. Syed Shafqat Raza Bokhari Terminal Manager and Account Officer
Annual Report 2004
http://www.psocl.com/aboutus/mission_statement.asp
http://www.mpnr.gov.pk/introduction.php
http://www.psocl.com/customer_services/industrial_consumer.asp