Letter of Authorization (LOA)

Dear Sir,

Thank you for communicating with us regarding your pick up request. As discussed, we are
currently unable to make any pick up arrangement for your shipment and bill to another
account number i.e. recipient’s account number.

The arrangement will be possible only with an LOA from the payor. The payor must produce
the LOA, and in order to have a smooth transition of approval, the following are necessary to
be in the LOA.

i. LOA has to be written under the payor’s Company Letterhead.

ii. Shipper’s Name;
iii. Airwaybill Number;
iv. Payor’s account number;
v. Authorized Signature;
vi. Company’s stamp

Attached is a sample copy of the standard letter for your perusal. You would need to fax the
attached to the payor for their transferring to their company’s letterhead with the above-
mentioned information to be completed as well. When you have received the completed LOA
from your payor, pls call us at 1800-743 2626 so that you can fax the LOA to us and for us to
proceed in obtaining an approval from the Credit & Collections department accordingly.
Once approved, you will be contacted for the pick up arrangement.

Alternatively, if you wish to validate your account number, please write to us under your
company letterhead indicating your wish to request for a credit reinstatement and that you
will abide to credit term of 30 days for freight charges and immediate payment of GST and
other duties that may be incurred.

Thank you for your business.

 Supplier’s Letter Head
(Name, Address, Tel, Fax)

Date:

Federal Express (S) Pte Ltd

Credit & Collections Department

Dear Sir/Madam

Re: Letter of Authorization (LOA)

This letter serves as our confirmation that we have authorized ________________________
(shipper’s company name-required) to ship under airwaybill no_________________ (awb
no. required) to ________________________ (consignee’s company name-required) on
freight collect basis and all charges including duty and taxes incurred are to be billed to our
Federal Express account no.________________ (account no. required).

We agree to indemnify Federal Express Singapore Pte Ltd. and its affiliates of any costs,
expenses or loses incurred as a result of this shipment indefinitely and unconditionally.

Thank you.

Yours truly,

Signature, Name and

Designation with Company Stamp
(Authorized Person in Supplier’s Company)