F 1584 (Pages: 2) Reg. No...................................

Name.......................................

M.B.A. DEGREE EXAMINATION, DECEMBER 2003

Faculty of Humanities
Second Semester
HUMAN RESOURCE MANAGEl\:1ENT
Time: Three Hours Maximum: 60 Marks
Section A

Answer all questions.

Each question carries 3 marks.
1. Differentiate Recruitment and Selection.
2. What is 3600 roethod of performance appraisal? Discuss its importance.
3. What is cafeteria system of compensation? What are its merits and demerits?
4. Differentiate 'Personnel Management and Industrial Relations conceptually. Do you think
Industrial Relations is slowly loosing its relevance in the changing context?
5. What is charge sheet in disciplinary action?
(5 x 3 = 15 marks)
Section B

Answer all questions.

Each question carries 5 marks.
1. (a) "Human beings have unlimited potential. One's willingness to achieve is his/her capacity"-
Substantiate this statement.
Or

(b) What are ~he techniques to forecast human resource requirement for future need?
2. (a) Discuss the various stages of counselling.
Or

(b) Differentiate Performance appraisal and Potential appraisal.

3. (a) Discuss the modern trends in compensation.
Or

(b) What is Q.W.L. ? What are the various aspects of work/job which decides the level of
Q.W.L. ?

Turn over
 2 F 1584

4. (a) DISCUSSthe ll.on-statutory machineries available to resolve Industrial disputes.

Or

(b) Suggest some strategies and norms to make RetrenchmentNRS/Lay-off more effective in
Indian organisations.
5. (a) Discuss the process of Domestic enquiry.
Or

(b) Give a debate for and against computerisation of offices from HR points of view.
(5 x 5 = 25 marks)
Section C (Compulsory) .
1. You are a HR' consultant retained by a newly started company to suggest a suitable
"organisationaI structure" for their to be formed HR department. As a HR expert:
(a) What are the criteria you will adopt in deciding a st~ucture for a new HR department Y
(b) List out your assumptions about the nature of the business, size of the company.
location, mission of the company, etc.
(c) Depict the suggested organisational structure for the new HR department.
(d) Critically evaluate the structure you proposed.
(1 x 20 = 20 marks)