Restart XP CTL-ALT-DEL (click on "processes" and insure no process with nm** is running) Go to F:\Program Files\Common Files\Ahead\Lib and rename NMIndexStoreSvr.exe to NMIndexStoreSvr.bak (or any non used extension) Nero should now function properly. I found that Nero Vision Express seemed to run NMIndexStoreSvr.exe for some reas on but it wasn't required as "nero scout" was disabled. I hope this works for you!!