HEDEX User Guide - en

HEDEX
V1.11
User Guide
Issue 01
Date 2009–06–30
Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any
assistance, please contact our local office or company headquarters.
Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: support@huawei.com
Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are the property of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but the statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Proprietary and Confidential

HEDEX
User Guide Contents
Contents
1 Introduction.................................................................................................................................1-1
2 Installation...................................................................................................................................2-1
2.1 Installation Modes...........................................................................................................................................2-2
2.2 Requirements of the Installation Environment................................................................................................2-2
2.3 Initial Installation............................................................................................................................................2-3
2.3.1 Installation in Local Mode.....................................................................................................................2-3
2.3.2 Installation in Server Mode....................................................................................................................2-8
2.4 Upgrade Installation......................................................................................................................................2-14
2.5 Starting or Stopping the HEDEX Service.....................................................................................................2-17
2.5.1 Starting the HEDEX Service................................................................................................................2-17
2.5.2 Stopping the HEDEX Service..............................................................................................................2-18
2.6 Uninstalling the HEDEX...............................................................................................................................2-19
3 Introducing the HEDEX Interface...........................................................................................3-1

3.1 Home Page......................................................................................................................................................3-2
3.2 Contents Page.................................................................................................................................................3-3
3.3 Favorites Page.................................................................................................................................................3-4
3.4 Remarks Page.................................................................................................................................................3-4
3.5 Admin Page....................................................................................................................................................3-4
4 Browsing......................................................................................................................................4-1
5 Searching......................................................................................................................................5-1
5.1 Basic Search....................................................................................................................................................5-2
5.2 Advanced Search.............................................................................................................................................5-2
5.3 Searching in Results........................................................................................................................................5-3
5.4 Search Syntax..................................................................................................................................................5-4
6 Adding Favorites........................................................................................................................6-1
6.1 Creating a Favorite..........................................................................................................................................6-2
6.2 Viewing a Favorite..........................................................................................................................................6-2
6.3 Editing a Favorite............................................................................................................................................6-2
6.4 Deleting a Favorite..........................................................................................................................................6-3
7 Adding Remarks.........................................................................................................................7-1
7.1 Creating a Remark...........................................................................................................................................7-2
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HEDEX
Contents User Guide
7.2 Viewing a Remark...........................................................................................................................................7-2

7.3 Finding a Remark............................................................................................................................................7-3
7.4 Editing a Remark.............................................................................................................................................7-3
7.5 Exporting Remarks..........................................................................................................................................7-3
7.6 Importing Remarks..........................................................................................................................................7-4
7.7 Deleting a Remark...........................................................................................................................................7-4
8 System Administrator Tasks....................................................................................................8-1

8.1 Library Management.......................................................................................................................................8-2
8.1.1 Uploading Libraries on the Admin Page...............................................................................................8-2
8.1.2 Configuring the Library Path Through the HEDEX Tray......................................................................8-3
8.1.3 Controlling the Display of the Library on the Home Page....................................................................8-5
8.1.4 Deleting a Library..................................................................................................................................8-5
8.2 User Management...........................................................................................................................................8-5
8.2.1 Initializing a Password...........................................................................................................................8-6
8.2.2 Viewing the Number of Online Users....................................................................................................8-6
8.2.3 Deleting a User.......................................................................................................................................8-7
9 Common Faults and Solutions................................................................................................ 9-1

9.1 Common Faults in Installation........................................................................................................................9-2
9.1.1 The HEDEX Fails to Be Uninstalled.....................................................................................................9-2
9.2 Common Faults of Applications.....................................................................................................................9-3
9.2.1 The HEDEX Service Failed to Be Started due to Port Occupation.......................................................9-4
9.2.2 When You Start the HEDEX Service, the System Prompts "Loading the service failed."
.........................................................................................................................................................................9-5
9.2.3 Failing to Start the HEDEX...................................................................................................................9-6
9.2.4 When the HEDEX Is Started, the Browser Cannot Be Started and the HEDEX Interface Does not Appear
.........................................................................................................................................................................9-7
9.2.5 Users on the LAN Cannot Access the HEDEX on a Server (Case 1)....................................................9-7
9.2.6 Users on the LAN Cannot Access the HEDEX on a Server (Case 2)....................................................9-9
9.2.7 PDF Files Filed to be Viewed on the HEDEX Interface......................................................................9-11
9.2.8 Pictures Fail to Be Displayed Through the Firefox Browser...............................................................9-12
9.2.9 When You Access the HEDEX by Using the Firefox, the System Displays a Message Saying "Port
Restricted for Security Reasons"...........................................................................................9-13
9.2.10 An Exception Occurs when You Export All the Remarks.................................................................9-14
9.2.11 An Exception Occurs when You Import Remarks.............................................................................9-15
10 Glossary....................................................................................................................................10-1
ii Huawei Proprietary and Confidential Issue 01 (2009–06–30)

HEDEX
User Guide Figures
Figures
Figure 2-1 Selecting the installation mode...........................................................................................................2-4

Figure 2-2 Selecting the installation path and libraries........................................................................................2-5
Figure 2-3 Selecting the installation path.............................................................................................................2-6
Figure 2-4 Entering the port number....................................................................................................................2-7
Figure 2-5 Installation completion.......................................................................................................................2-8
Figure 2-6 Selecting the installation mode...........................................................................................................2-9
Figure 2-7 Set the Password of the HEDEX Administrator...............................................................................2-10
Figure 2-8 Selecting the installation path and libraries......................................................................................2-11
Figure 2-9 Selecting the installation path...........................................................................................................2-12
Figure 2-10 Entering the port number................................................................................................................2-13
Figure 2-11 Installation completion...................................................................................................................2-14
Figure 2-12 HEDEX upgrade interface..............................................................................................................2-15
Figure 2-13 HEDEX installation and maintenance interface.............................................................................2-16
Figure 2-14 Prompt message for installing the libaries......................................................................................2-16
Figure 2-15 Failing to install the HEDEX..........................................................................................................2-17
Figure 2-16 Shortcut menu of the HEDEX........................................................................................................2-18
Figure 2-17 HEDEX tray interface.....................................................................................................................2-18
Figure 2-18 Viewing the library path of the HEDEX .......................................................................................2-19
Figure 2-19 dialog box for uninstallation confirmation.....................................................................................2-20
Figure 2-20 dialog box for removing libraries...................................................................................................2-20
Figure 3-1 Home page..........................................................................................................................................3-2
Figure 3-2 Contents page.....................................................................................................................................3-3
Figure 5-1 Search Result......................................................................................................................................5-2
Figure 8-1 Configuring library paths....................................................................................................................8-4
Figure 8-2 Dialog box on prompting you to restart the HEDEX service.............................................................8-4
Figure 9-1 Failing to uninstall the HEDEX..........................................................................................................9-2
Figure 9-2 HEDEX installation and maintenance interface.................................................................................9-3
Figure 9-3 Dialog box on port occupation...........................................................................................................9-4
Figure 9-4 Changing the port number of the HEDEX service.............................................................................9-5
Figure 9-5 Failing to load the service...................................................................................................................9-5
Figure 9-6 HEDEX installation and maintenance interface.................................................................................9-6
Issue 01 (2009–06–30) Huawei Proprietary and Confidential iii

HEDEX
Figures User Guide
Figure 9-7 Error prompt ......................................................................................................................................9-8

Figure 9-8 Configuring the port number for the HEDEX service........................................................................9-9
Figure 9-9 Error prompt.....................................................................................................................................9-10
Figure 9-10 Setting the proxy server of the LAN..............................................................................................9-11
Figure 9-11 Opening or saving a PDF file.........................................................................................................9-12
Figure 9-12 Error page for accessing the HEDEX exceptionally......................................................................9-13
Figure 9-13 Setting the service interface of the HEDEX...................................................................................9-14
Figure 9-14 Remarks failing to be exported.......................................................................................................9-15
Figure 9-15 Failing to import remarks...............................................................................................................9-16
Figure 9-16 Formatting cells..............................................................................................................................9-17
iv Huawei Proprietary and Confidential Issue 01 (2009–06–30)

HEDEX
User Guide Tables
Tables
Table 5-1 Field description of advanced search...................................................................................................5-3

Table 5-2 Search rules..........................................................................................................................................5-5
Issue 01 (2009–06–30) Huawei Proprietary and Confidential v

HEDEX
User Guide 1 Introduction
1 Introduction
The Huawei Electronic Documentation Explorer (HEDEX) is used to browse and search
electronic documents.
The HEDEX can be used for the Huawei electronic documents of different products and different
versions. It can be installed on a server and shared by multiple users and can also be installed
on a PC for one user.
The HEDEX can be used to manage electronic documents and possesses the following functions:
Browsing
Document browse is the basic and important function of the HEDEX. The documents in the
HEDEX are saved as libraries with the extension .hdx. The libraries can be browsed only with
the HEDEX.
Searching
The HEDEX provides the following ways to retrieve information: basic search, advanced search
and search in results. You can search information in one library or multiple library. The search
results can be classified into two groups, Operational Process and Document Type, which
help you find information quickly and correctly.
Adding Favorites
When browsing a document with the HEDEX, you can create a favorite for the page that you
are interested in or often visit for fast browsing in future.
Adding Remarks
When browsing a document with the HEDEX, you can add remarks on documents about your
ideas, doubts, and experience.
System Management
Only the HEDEX administrator has the system management right. System management refers
to library management, such as uploading and deleting libraries, and controlling library display.
If the HEDEX is installed in server mode, the HEDEX administrator can also perform user
Issue 01 (2009–06–30) Huawei Proprietary and Confidential 1-1

HEDEX
1 Introduction User Guide
management, such as deleting a user, initializing a password, and viewing the number of online
users.
1-2 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

HEDEX
User Guide 2 Installation
2 Installation
About This Chapter
This topic describes the procedures of installing, upgrading and uninstalling the HEDEX in
Windows.
2.1 Installation Modes

The HEDEX uses the browser/server (B/S) architecture. There are two installation modes: local
mode and server mode.
2.2 Requirements of the Installation Environment
For different installation modes, the HEDEX has different requirements of software and
hardware.
2.3 Initial Installation
This topic describes how to install the HEDEX in different modes.
2.4 Upgrade Installation
This topic describes how to install the HEDEX after the HEDEX of a previous version has been
installed on the same computer.
2.5 Starting or Stopping the HEDEX Service
This topic describes how to start or stop the HEDEX service.
2.6 Uninstalling the HEDEX
When you uninstall the HEDEX, all data (except libraries) such as remarks, favorites, and user
information is deleted and cannot be restored.

HEDEX
2 Installation User Guide
2.1 Installation Modes

The HEDEX uses the browser/server (B/S) architecture. There are two installation modes: local
mode and server mode.
Local Mode
You can install the HEDEX on a local computer and then use the HEDEX directly. In this mode,
other users cannot access the HEDEX on your computer.
Server Mode
You can install the HEDEX on a server. All users on the same LAN can access the HEDEX on
the server. When the HEDEX is installed in server mode, multiple users can share the electronic
documents of Huawei products, thus implementing centralized documentation management.
2.2 Requirements of the Installation Environment

For different installation modes, the HEDEX has different requirements of software and
hardware.
Software Requirements
The HEDEX supports the following browsers:
l Microsoft Internet Explorer 6.0
l Microsoft Internet Explorer 7.0
l Firefox 2.0 or later
NOTE
l It is recommended to use the resolution 1024 x 768 to browse the HEDEX.

l The Firefox does not support the WMF pictures. If certain pictures cannot be displayed in the Firefox,
it indicates that the pictures are in WMF format. You can use Microsoft Internet Explorer 6.0 or 7.0 to
browse the library.
The HEDEX may provide documents in the formats of PDF, Word, Excel, and PPT. To view
these documents properly, you need to install the following software:
l Adobe Reader 6.0 or later
l Microsoft Office 2003 or later
Requirements of Software and Hardware in Local Mode

When the HEDEX is installed in local mode, the PC must meet the following requirements:
l OS (either of the following):
– Microsoft Windows 2000
– Microsoft Windows XP Professional
– Microsoft Windows Vista Home Basic, Ultimate, Business, Enterprise
l Hardware configurations:

HEDEX
– Memory: 512 MB or above

– CPU: 1.8 GHz or above
– Free disk space: 2 GB or above
Requirements of Software and Hardware in Server Mode

When the HEDEX is installed in server mode, the server must meet the following requirements:
l OS: Microsoft Windows 2003 Server
NOTE
The HEDEX can also be installed in SUSE Linux Enterprise Server 9 and Solaris 10, but the installation
program is different from that for Windows. If you need to install the HEDEX in SUSE Linux Enterprise
Server 9 or Solaris 10, contact Huawei technical support engineers to obtain the proper installation
program.
l Hardware configurations (the following minimum configurations support 40 concurrent
users online):
– Memory: 2 GB or above
– CPU: 3.0 GHz or above
2.3 Initial Installation

This topic describes how to install the HEDEX in different modes.
2.3.1 Installation in Local Mode

This topic describes how to install the HEDEX in local mode.
2.3.2 Installation in Server Mode
This topic describes how to install the HEDEX in server mode.
2.3.1 Installation in Local Mode

This topic describes how to install the HEDEX in local mode.
Context
The HEDEX software installation package may contain libraries. During installation, the
installation program automatically detects libraries in the installation package. If the libraries
exist, you can install them after installing the software.
Procedure
Step 1 Insert the HEDEX installation CD-ROM into the CD-ROM drive. The computer automatically
displays the HEDEX installation interface.
NOTE
If your computer is configured to shield the CD-boost function, you can double-click setup.exe in the HEDEX
installation CD-ROM to initialize the function.
Step 2 Click Next on the installation introduction interface.
Step 3 After reading the items of copyright in the license agreement, select I accept the items of the
license agreement and then click Next.

HEDEX
Step 4 Click Next on the browser version confirmation interface.

Step 5 Specify User Name and Company Name on the customer information interface and then click
Next.
Step 6 Select Local mode on the installation mode interface (as shown in Figure 2-1), and then click
Next.
Figure 2-1 Selecting the installation mode
Step 7 Select the installation path of the HEDEX and determine whether to install the library.
NOTE
The HEDEX installation path must meet the following requirements:
l The path must contain the characters in the same language as the OS and those in English. For example, if
you install the HEDEX in an English OS, the installation path can contain only English characters.
l Special characters (& | ( ) ; @ ^ >) must be excluded.
The installation program detects automatically whether libraries exist in the installation CD-
ROM:
l If libraries exist in the installation CD, the interface as shown in Figure 2-2 is displayed.
Determine whether to install libraries and select the installation path, and then click
Next.

HEDEX
Figure 2-2 Selecting the installation path and libraries
l If no library exists in the installation CD, the interface as shown in Figure 2-3 is displayed.
After selecting the installation path, click Next.

HEDEX
Figure 2-3 Selecting the installation path
Step 8 On the interface as shown in Figure 2-4, enter the port number (the default value is 52199) of
the HEDEX service. Then click Next.
NOTE
l The port number must be an integer ranging from 1 to 65535 and the port cannot be occupied by another
application. (The installation program can check whether the port number is available.)
l The Firefox disables certain ports. If the HEDEX service port is a port disabled by the Firefox, you cannot
access the HEDEX through the Firefox.
The following interfaces are restricted in the Firefox: 1, 7, 9, 11, 13, 15, 17, 19, 20, 21, 22, 23, 25, 37, 42,
43, 53, 77, 79, 87, 95, 101, 102, 103, 104, 109, 110, 111, 113, 115, 117, 119, 123, 135, 139, 143, 179, 389,
465, 512, 513, 514, 515, 526, 530, 531, 532, 540, 556, 563, 587, 601, 636, 993, 995, 2049, 4045, and 6000.

HEDEX
Figure 2-4 Entering the port number
Step 9 Select the language for the HEDEX interfaces, and then click Next.
Step 10 Confirm that the installation path and the port number on the confirmation interface are correct,
and then click Next.
Step 11 After a while, an interface as shown in Figure 2-5 is displayed.Click Finish to exit the installation
program.
NOTE
If you do not need to log in to the HEDEX immediately, do not select Launch HEDEX.

HEDEX
Figure 2-5 Installation completion
----End
2.3.2 Installation in Server Mode

This topic describes how to install the HEDEX in server mode.
Context
The HEDEX software installation package may contain libraries. During installation, the
installation program automatically detects libraries in the installation package. If the libraries
exist, you can install them after installing the software.
Procedure
NOTE
Step 2 Click Next on the installation introduction interface.
Step 3 After reading the items of copyright in the license agreement, select I accept the items of the
license agreement and then click Next.
Step 4 Click Next on the browser version confirmation interface.

HEDEX
Step 5 Specify User Name and Company Name on the customer information interface and then click
Next.
Step 6 Select Server mode in the installation mode interface(as shown in Figure 2-6), and click
Next.
Figure 2-6 Selecting the installation mode
Step 7 In Figure 2-7, enter the HEDEX administrator password and then click Next.
NOTE
The password is a character string of 1 to 16 characters, containing letters, numbers, and underscores. It is
the initial password used by the HEDEX administrator (with the account admin) to log in to the HEDEX.
You must remember the password; otherwise, you cannot log in to the HEDEX as the administrator.

HEDEX
Figure 2-7 Set the Password of the HEDEX Administrator
Step 8 Select the installation path of the HEDEX and determine whether to install the library.
NOTE
The HEDEX installation path must meet the following requirements:
l The path must contain the characters in the same language as the OS and those in English. For example, if
you install the HEDEX in an English OS, the installation path can contain only English characters.
l Special characters (& | ( ) ; @ ^ >) must be excluded.
The installation program detects automatically whether libraries exist in the installation CD-
ROM:
l If libraries exist in the installation CD, the interface as shown in Figure 2-8 is displayed.
Determine whether to install libraries and select the installation path, and then click
Next.

HEDEX
Figure 2-8 Selecting the installation path and libraries
l If no library exists in the installation CD, the interface as shown in Figure 2-9 is displayed.
After selecting the installation path, click Next.

HEDEX
Figure 2-9 Selecting the installation path
Step 9 On the interface as shown in Figure 2-10, enter the port number (the default value is 52199) of
the HEDEX service. Then click Next.
NOTE
l The port number must be an integer ranging from 1 to 65535 and the port cannot be occupied by another
application. (The installation program can check whether the port number is available.)
l The Firefox disables certain ports. If the HEDEX service port is a port disabled by the Firefox, you cannot
access the HEDEX through the Firefox.
The following interfaces are restricted in the Firefox: 1, 7, 9, 11, 13, 15, 17, 19, 20, 21, 22, 23, 25, 37, 42,
43, 53, 77, 79, 87, 95, 101, 102, 103, 104, 109, 110, 111, 113, 115, 117, 119, 123, 135, 139, 143, 179, 389,
465, 512, 513, 514, 515, 526, 530, 531, 532, 540, 556, 563, 587, 601, 636, 993, 995, 2049, 4045, and 6000.

HEDEX
Figure 2-10 Entering the port number
Step 10 Select the language for the HEDEX interfaces, and then click Next.
Step 11 Confirm that the installation path and the port number on the confirmation interface are correct,
and then click Next.
Step 12 After a while, an interface as shown in Figure 2-11 is displayed.Click Finish to exit the
installation program.
NOTE
If you do not need to log in to the HEDEX immediately, do not select Launch HEDEX.

HEDEX
Figure 2-11 Installation completion
----End
Postrequisite
Users on the LAN can access the HEDEX through a browser only after you 2.5.1 Starting the
HEDEX Service on the server.
2.4 Upgrade Installation

This topic describes how to install the HEDEX after the HEDEX of a previous version has been
installed on the same computer.
Prerequisite
l Obtain the new HEDEX installation package.
l The HEDEX is not started.
Context
l The HEDEX has been released in three versions V1.0, V1.10, and V1.11.
l The HEDEX of a later version is compatible with the HEDEX of all previous versions.
When the HEDEX is upgraded to the HEDEX of a later version, all data in the previous
HEDEX, including the libraries, remarks, favorites, and user information, is migrated to
the HEDEX of the later version.

HEDEX
l When you perform the upgrade installation, the language, installation mode, installation
path, and the port number of the HEDEX cannot be changed and they are the same as those
before the upgrade.
Procedure
NOTE
Step 2 The installation program automatically detects the version of the HEDEX installed on the server
and responds accordingly.
l If an interface as shown in Figure 2-12 is displayed during installation, it indicates that the
version of the current HEDEX is earlier than that of the HEDEX to be installed, and you
need to upgrade the HEDEX to the latest version. Click Next on the interfaces that are
displayed before the upgrade installation is complete.
NOTE
If the installation package of the new HEDEX contains libraries, you can choose whether to install the
new libraries when upgrading the HEDEX.
Figure 2-12 HEDEX upgrade interface
version of the current HEDEX is the same as that of the HEDEX to be installed, and you
do not need to upgrade the HEDEX. You can, however, install the new libraries. Click
Next on the interfaces that are displayed before the maintenance is complete.

HEDEX
Figure 2-13 HEDEX installation and maintenance interface
version of the current HEDEX is later than that of the HEDEX to be installed, that is, the
HEDEX does not need to be upgraded. The libraries in the installation CD-ROM, however,
are available to be installed to the HEDEX. Click Yes to install the libraries.
Figure 2-14 Prompt message for installing the libaries
version of the current HEDEX is later than that of the HEDEX to be installed and there is
no library in the installation CD-ROM. You cannot upgrade the HEDEX. Click OK to quit
the installation program.

HEDEX
Figure 2-15 Failing to install the HEDEX
----End
2.5 Starting or Stopping the HEDEX Service

This topic describes how to start or stop the HEDEX service.
2.5.1 Starting the HEDEX Service

After starting the HEDEX service, you can access the HEDEX through a browser.
2.5.2 Stopping the HEDEX Service
After stopping the HEDEX service, you cannot access the HEDEX through the browser. When
you close the HEDEX interface, the HEDEX service is not stopped.
2.5.1 Starting the HEDEX Service

After starting the HEDEX service, you can access the HEDEX through a browser.
Context
If the HEDEX is installed in server mode, users on the LAN can access the HEDEX only after
the HEDEX service is started on the server.
Procedure
Step 1 Double-click on the desktop.

NOTE
To start the HEDEX in Microsoft Windows Vista Ultimate, you must have the OS administrator rights.
----End
Result
After the HEDEX service is started, the HEDEX interface is displayed in the browser. At the
same time, the HEDEX tray is displayed in the notification area.
The description of the HEDEX tray is as follows:
l The HEDEX tray supports the right-click operation. Figure 2-16 shows the shortcut
menu.

HEDEX
Figure 2-16 Shortcut menu of the HEDEX
l If you double-click the HEDEX tray , the HEDEX tray interface is started and is shown
in Figure 2-17.
Figure 2-17 HEDEX tray interface
You can perform the following actions on the interface shown in Figure 2-17.
– Open the HEDEX through a browser.
– Start or stop the HEDEX service.
– Set the port number and library path of the HEDEX.
2.5.2 Stopping the HEDEX Service

After stopping the HEDEX service, you cannot access the HEDEX through the browser. When
you close the HEDEX interface, the HEDEX service is not stopped.
Prerequisite
The HEDEX service is started.

HEDEX
Context
If the HEDEX is installed in server mode, when you stop the HEDEX service on the server,
users on the LAN cannot access the HEDEX.
Procedure
Step 1 Right-click in the notification area.
Step 2 On the shortcut menu, click Stop Server.
----End
Result
After the service is stopped, the HEDEX tray icon is displayed as .
2.6 Uninstalling the HEDEX

When you uninstall the HEDEX, all data (except libraries) such as remarks, favorites, and user
information is deleted and cannot be restored.
Prerequisite
The HEDEX is not started.
Context
When unintalling the HEDEX, you can delete only the libraries in the default library path in the
HEDEX, but not the libraries in the configured library paths. You can view the default library
path and the configured library paths on the HEDEX tray interface. See Figure 2-18.
Figure 2-18 Viewing the library path of the HEDEX

HEDEX
Procedure
Step 1 Uninstall the HEDEX through Start > Program > HEDEX > Uninstall. An interface as shown
in Figure 2-19 is displayed.
Figure 2-19 dialog box for uninstallation confirmation
Step 2 Click Yes. A dialog box as shown in Figure 2-20 is displayed.
Figure 2-20 dialog box for removing libraries
Step 3 If you need to remove the libraries in the default library path as shown in Figure 2-18, click
Yes; otherwise, click No.
NOTE
When you uninstall the HEDEX in an English OS, the uninstallation program cannot automatically delete
the libraries whose file names contain Chinese characters; therefore, you need to delete the libraries
manually.
Step 4 Wait till the uninstallation is complete, and then click Finish on the completion interface.
----End

HEDEX
User Guide 3 Introducing the HEDEX Interface
3 Introducing the HEDEX Interface
About This Chapter
The HEDEX consists of five pages: Home, Contents, Favorites, Remarks, and Admin.
NOTE
You can press F11 on the keyboard to hide the menu bar and address bar of the browser and display the HEDEX
interface in full screen. Press F11 again to restore.
3.1 Home Page

The Home page lists basic information about the libraries that you can view.
3.2 Contents Page
After the HEDEX is started, you can open the Contents page by clicking a library name on the
Home page. The Contents page shows the contents of the library. Yon can browse only one
library at a time.
3.3 Favorites Page
The Favorites page shows the favorites in the HEDEX.
3.4 Remarks Page
Remarks page shows all the remarks in HEDEX.
3.5 Admin Page
On the Admin page, you can manage libraries. When the HEDEX is installed in server mode,
the HEDEX administrator can perform user management on the page.

HEDEX
3 Introducing the HEDEX Interface User Guide
3.1 Home Page

The Home page lists basic information about the libraries that you can view.
After the HEDEX is started, The Home page is displayed as shown in Figure 3-1.
Figure 3-1 Home page
The Home page consists of three parts:

l HEDEX head: Indicates the HEDEX name. You can perform the following actions at the
head:
– Register an account and log in to or log out of the HEDEX.
– Switch the language displayed on the interface of the HEDEX between Chinese and
English.
– Change the password by clicking . (The icon is displayed after login.)
– Obtain the Online Help of the HEDEX by clicking .
– Click to start the default email client and create an email that is sent to
support@huawei.com.
All the HEDEX pages contain the same HEDEX head. Thus, this part is not described in
other pages.
l Search bar: Allows you to Implement basic search or advanced search.
NOTE
Search bars also exist in the Contents, Favorites, Remarks, and Admin pages, but they are located
in the HEDEX heads. On the Contents page, you can search only a single library displayed on the
Contents page. On other pages, you can search all the libraries listed in the Home page.
l Library list: Shows basic information about all the libraries that you can view on the
HEDEX interface. You can perform the following actions on the library list:

HEDEX
User Guide 3 Introducing the HEDEX Interface
– Click Details to view more information about the library.

– Click the column title to sort libraries.
– Click the name of a library to access the 3.2 Contents Page.
3.2 Contents Page

After the HEDEX is started, you can open the Contents page by clicking a library name on the
Home page. The Contents page shows the contents of the library. Yon can browse only one
library at a time.
On the Home page, click the name of a library to open the Contents page, as shown in the
Figure 3-2.
Figure 3-2 Contents page
Besides the HEDEX head, the Contents page consists of the following two parts:
l Navigation area: Displays topics of the library. You can perform the following actions in
the navigation area:
– Click a node on the TOC tab to view the corresponding contents in the browse area.
– Put the pointer on the boundary between the navigation area and the browse area. When
the pointer turns to the horizontal adjustment state , you can adjust the width of the
navigation area.
– Click to hide the navigation area and to display the navigation area.
l Browse area: Displays contents of libraries. You can perform the following actions in the
browse area:

HEDEX
3 Introducing the HEDEX Interface User Guide
– On the upper right corner, you can add remarks and favorites, and print the current page.
If the library contains any remark, is displayed on the upper right
corner of the current page. Click to view the remark.
– The position of the current page located in the library is displayed on the upper right
corner.
3.3 Favorites Page

The Favorites page shows the favorites in the HEDEX.
On the Favorites page, you can view, edit, or delete favorites. For details, see 6 Adding
Favorites.
3.4 Remarks Page

Remarks page shows all the remarks in HEDEX.
On the Remarks page, you can view all the remarks in the HEDEX, and you can also edit, delete,
export, and import a remark. For details, see 7 Adding Remarks.
3.5 Admin Page

On the Admin page, you can manage libraries. When the HEDEX is installed in server mode,
the HEDEX administrator can perform user management on the page.
Library management consists of uploading and removing libraries and controlling the display
of the libraries on the Home page. For details, see 8.1 Library Management.
When the HEDEX is installed in server mode, only the HEDEX administrator can access the
page. The HEDEX administrator can perform user management on this page, such as deleting
a user, initializing a password, and viewing the number of online users. For details, see 8.2 User
Management.

HEDEX
User Guide 4 Browsing
4 Browsing
On the Home page of the HEDEX, you can browse basic information about libraries. On the
Contents page, you can browse the contents of a single library.
Procedure
Step 1 Open the HEDEX with a browser, do as follows:
l If the HEDEX is installed in local mode, double-click to start the HEDEX service and
the HEDEX interface is displayed on the browser automatically.
l If the HEDEX is installed in server mode, you need to enter the address of theHEDEX in the
browser of a PC to access the HEDEX. This method is similar to Web access.
NOTE
You can obtain the access address of the HEDEX from the HEDEX administrator.
Step 2 On the Home page, you can browse the basic information about all libraries in the HEDEX.
Click Details to view more information about the library.
Step 3 In the library list, click the name of a library to access the Contents page to browse library
contents.
----End

HEDEX
User Guide 5 Searching
5 Searching
About This Chapter
The HEDEX provides three methods of searching information: basic search, advanced search
and search within results.
5.1 Basic Search

On the Contents page, you can search the opened library for required information. On the
Home, Favorites, Remarks, and Admin pages, you can search all the libraries on the Home
page.
5.2 Advanced Search
page (you can also specify the search scope.)
5.3 Searching in Results
If there are too many results and it is difficult to locate the exact information, you can search in
the results.
5.4 Search Syntax
This topic describes the rules of searching in the HEDEX.

HEDEX
5 Searching User Guide
5.1 Basic Search

page.
Procedure
Step 1 On the Home page, enter keywords in
and click
Search.
Or on the Contents, Favorites, Remarks, or Admin page, enter keywords in
and click Search.

For details about the search syntax of the HEDEX, see 5.4 Search Syntax.
Step 2 Click a title in the search results. You can check the details in a new window. The keywords are
highlighted in different colors.
The number of search results is displayed and the results are listed in descending order according
to the match ratio. Figure 5-1 is a search result example.
You can also click the links under Operational Process or Document Type to display the results
corresponding to an operational procedure or a file type.
Figure 5-1 Search Result
----End
5.2 Advanced Search

page (you can also specify the search scope.)
Procedure
Step 1 On any HEDEX page, click Advanced Search to open the Advanced Search dialogue box.
Step 2 Set the search conditions.
Table 5-1 describes the parameters.

HEDEX
Table 5-1 Field description of advanced search

Option Description Opti Description
on
All these Indicates that there are multiple Keyw The search scope is in the
words keywords. ords document title only or in
in Anywhere .
This exact Indicates that the keywords are Docu The search scope is the library of
word or integrated as one part. ment a certain type.
phrase Type
At list one Indicates that containing one Oper The search scope is the library
of these keyword also meets the rule. ation including a certain operational
words al process.
Proce
ss
Search in Specify the library that you want to search. When you use advanced search on
Home, Favorites, Remarks, and Admin pages, this option is displayed. When
you search the Contents page, the search scope is a single library, and this
option does not exist.
Step 3 Click Search.

----End
5.3 Searching in Results

If there are too many results and it is difficult to locate the exact information, you can search in
the results.
Prerequisite
You have searched some libraries and obtained at least one result.

HEDEX
Procedure
Step 1 Click Search in results on the upper left corner of the search result page.
Step 2 Enter keywords in the search bar.
For details about the search syntax of the HEDEX, see 5.4 Search Syntax.
Step 3 Click Search.
----End
5.4 Search Syntax

This topic describes the rules of searching in the HEDEX.
Special Characters
l The HEDEX considers the four characters (. - _ %) as the connection characters. For
example, when you search for "layer-1," the HEDEX considers layer-1 as a word. Only the
items fully matched can be found.
l The HEDEX ignores the four characters (& $ # !) when you are searching for items.
Search Rules
Table 5-2 describes the search rules.

HEDEX
Table 5-2 Search rules

Search Searc Matched File Example Matched File
Mode h
Forma
t
Exact A All the files whose java All the files whose default
Search default domains a domains a contain java.
contain A.
"A B" All the files whose "java All the files whose default
default domains junit" domains contain java junit.
contain A B.
Boolen +A +B All the files whose +java All the files whose default
logic default domains +junit domains contain java and junit.
search contain A and B.
A java AND
AND junit
B
AB java junit
A OR All the files whose java OR All the files whose default
B default domains junit domains contain java or junit or
contain A or B or contain java and junit.
contain A and B.
Wildca A* All the files whose java* All the files whose default
rd default domains domains contain the items
search contain the items starting with java, for example,
(Englis starting with A. javaserver or javahelp.
h only)
A? All the files whose java? All the files whose default
default domains domains contain the items
contain items starting starting with java and followed by
with A and followed by a character, for example, javac.
one character.
Fuzzy A~ All the files whose java~ All the files whose default
search default domains domains contain items that are
(Englis contain the items that similar to java, with the same
h only) are similar to A, that is, word root or with similar
with the same word composition, for example, javan
root or with similar or lava.
composition.
Search Inform All the files whose title:java All the files whose title domains
in ation information domains contain java.
specifie doma contain A.
d range in b
name:
A

HEDEX
a: default domain: The domain indicates the search scope. In the HEDEX, the default search
scope consists of title, keyword and contents.
b: information domain: The contents can be divided into several types based on certain rules and
each type is an information domain. HEDEX information domains consist of title, keyword,
summary, and contents.

HEDEX
User Guide 6 Adding Favorites
6 Adding Favorites
About This Chapter
You can create, view, edit, and delete a favorite in the HEDEX.
6.1 Creating a Favorite

You can set a page of a document that you are interested in or often browse to a favorite for
convenience reference in the future.
6.2 Viewing a Favorite
On the Favorites page, you can view all the favorites created in the HEDEX.
6.3 Editing a Favorite
On the Favorites page, you can edit the favorites that you create.
6.4 Deleting a Favorite
On the Favorites page, you can delete the favorites that you create.

HEDEX
6 Adding Favorites User Guide
6.1 Creating a Favorite

You can set a page of a document that you are interested in or often browse to a favorite for
convenience reference in the future.
Prerequisite
If the HEDEX that you access is installed in server mode, you must be a registered user who
logs in to the HEDEX with an account and a password.
Procedure
Step 1 On the Home page, click the name of a library to open the Contents page.
Step 2 On the Contents page where you want to add a favorite, click Add Favorite.
Step 3 Enter a favorite title (document title by default, containing up to 100 characters) in the Edit
Favorite dialog box and click Save.
----End
Result
The new favorite is saved into the Favorites page.
6.2 Viewing a Favorite

On the Favorites page, you can view all the favorites created in the HEDEX.
Procedure
Step 1 Enter the Favorites page.
Step 2 On the Favorites page, you can view all the favorites created with the HEDEX.
You can click a favorite title to open the page where the favorite is. If a favorite title is
unavailable, it indicates that the library corresponding to the favorite does not exist on the
Home page.
NOTE
In the favorite list, the HEDEX displays the favorites created by yourself on the top, and other favorites
are listed according to the last modified time. To sort the favorites in the favorites list, click the column
title.
----End
6.3 Editing a Favorite

On the Favorites page, you can edit the favorites that you create.

HEDEX
User Guide 6 Adding Favorites
Prerequisite
Procedure
Step 2 Find the line where the favorite exists from the favorite list and click Edit.
If Edit is unavailable, it means that you do not have permission to edit the favorite.
Step 3 After changing the Title of the favorite in the favorite edit box, click Save.
----End
6.4 Deleting a Favorite

On the Favorites page, you can delete the favorites that you create.
Prerequisite
Procedure
Step 2 Find the line where the favorite to be deleted in the favorite list and click Delete in the Action
column.
You can also select checkboxes in front of the favorites to be deleted, and click Delete below
the list to delete multiple favorites.
To delete all favorites, tick Select all and then click Delete. If Delete is unavailable, it means
that you do not have permission to delete the favorite.
----End

HEDEX
User Guide 7 Adding Remarks
7 Adding Remarks
About This Chapter
When browsing a document, add remarks on the document about your ideas, doubts, and
experience. On the HEDEX, you can create, edit, query, delete, export, and import a remark.
7.1 Creating a Remark

You can create a remark on a document when you find out useful information or have thoughts
in reading the document. In the HEDEX, up to 30,000 remarks can be created.
7.2 Viewing a Remark
You can view all the remarks of the HEDEX on the Remarks page, or the remarks on each page
through the Contents page.
7.3 Finding a Remark
When many remarks exist in the HEDEX, you can query a remark according to Author, Title,
Content, and Date.
7.4 Editing a Remark
You can edit only the remarks that you create.
7.5 Exporting Remarks
You can export only the remarks that you create.
7.6 Importing Remarks
You can import the remarks exported from the HEDEX.
7.7 Deleting a Remark
You can delete only the remarks that you create.

HEDEX
7 Adding Remarks User Guide
7.1 Creating a Remark

You can create a remark on a document when you find out useful information or have thoughts
in reading the document. In the HEDEX, up to 30,000 remarks can be created.
Prerequisite
Procedure
Step 1 On the Home page, click the name of a library to open the Contents page.
Step 2 On the upper right corner of the Contents page which you want to create a remark on, click
.
Step 3 Specify Title (document title by default, containing up to 100 characters) and Content (that
contains up to 1000 characters) in the Edit Remark dialogue box and click Save.
----End
Result
After you create a remark on the Contents page, is displayed on the upper
right corner of the browse area. You can click to view all the remarks of
the current document. The newly-created remark is displayed on the Remarks page.
7.2 Viewing a Remark

You can view all the remarks of the HEDEX on the Remarks page, or the remarks on each page
through the Contents page.
Procedure
Step 1 Enter the Remarks page.
Step 2 On the Remarks page, you can view all the remarks created with the HEDEX. You can click a
remark title to open the page where the remark is added to. If a remark title is unavailable, it
means that the library corresponding to the remark does not exist on the Home page.
NOTE
In the remarks list, the HEDEX displays the remarks created by yourself at the top, and other remarks are
listed according to the last modified time. To sort the remarks in the remarks list, click the column title.
If the document contains any remark, is displayed on the upper right corner of the
Contents page. You can click to view the remarks.
----End

HEDEX
7.3 Finding a Remark

When many remarks exist in the HEDEX, you can query a remark according to Author, Title,
Content, and Date.
Procedure
Step 2 Click Query.
Step 3 Specify any of Author, Title, Content, Start date, and End date. Click Submit.
NOTE
The HEDEX finds remarks in exact search mode based on Author and in fuzzy search mode based on
Title and Content.
----End
7.4 Editing a Remark

You can edit only the remarks that you create.
Prerequisite
Procedure
Step 2 Find the line where the remark exists from the remarks list and click Edit. If Edit is unavailable,
it means that you do not have permission to edit the remark.
You can click a remark title to open the page where the remark is added to. All remarks on the
page are displayed in the upper browse area. You can also edit a remark by clicking Edit in the
back of each remark.
Step 3 After changing Title (that contains up to 100 characters) or Content (that contains up to 1000
characters) of the remark in the Edit Remark dialog box, click Save.
----End
7.5 Exporting Remarks

You can export only the remarks that you create.
Prerequisite

HEDEX
7 Adding Remarks User Guide
Procedure
Step 2 In the remarks list, select the checkboxes of the remarks that you intend to export.
Tick Select All to export all remarks. If the checkbox is unavailable, it means that you do not
have permission to export the remarks.
Step 3 Click Export to export the selected remarks. The exported remarks are saved in a file that is in
the format of .csv.
At the top of the remarks list, click Export All to export all remarks.
----End
7.6 Importing Remarks

You can import the remarks exported from the HEDEX.
Prerequisite
l Export the remark file (the file is in the format of .csv) from the HEDEX.
l If the HEDEX that you access is installed in server mode, you must be a registered user
who logs in to the HEDEX with an account and a password. For details, see Logging in to
the HEDEX.
Procedure
Step 2 Click Import.
Step 3 Click Browse in the displayed dialogue box. After selecting the remark file, click Import.
NOTE
After the import, if the title of the imported remark is unavailable and cannot be linked to a document page,
it means that the corresponding library does not exist on the Home page.
----End
7.7 Deleting a Remark

You can delete only the remarks that you create.
Prerequisite
Procedure

HEDEX
Step 2 Find the line where the remark to be deleted exists from the remarks list and click Delete.
Select checkboxes before the remarks to be deleted, and click Delete at the bottom to delete
multiple remarks.
Tick Select All to delete all remarks. If Delete is unavailable, it means that you do not have
permission to delete the remark.
You can click a remark title to open the page where the remark is added to. All remarks on the
page are displayed in the upper browse area. You can also delete a remark by clicking Delete
in the back of each remark.
----End

HEDEX
User Guide 8 System Administrator Tasks
8 System Administrator Tasks
About This Chapter
Only the HEDEX administrator has the system management right. System management mainly
refers to library management. When the HEDEX is installed in server mode, the HEDEX
administrator can perform user management.
Context
l If the HEDEX is installed in local mode, the local user is the HEDEX administrator.
l When the HEDEX is installed in server mode, the HEDEX administrator account is
admin, and the initial password is the administrator password configured when you install
the HEDEX.
8.1 Library Management
On the HEDEX, the HEDEX administrator can upload or delete a library directly, and can also
control the display of a library on the Home page.
8.2 User Management
When the HEDEX is installed in server mode, the administrator can perform user management.

HEDEX
8 System Administrator Tasks User Guide
8.1 Library Management

On the HEDEX, the HEDEX administrator can upload or delete a library directly, and can also
control the display of a library on the Home page.
8.1.1 Uploading Libraries on the Admin Page

On the Admin page, you can upload only one library at a time.
8.1.2 Configuring the Library Path Through the HEDEX Tray
You can upload several libraries at a time by configuring the path (such as a path on a disk of a
local computer or on the network) in the HEDEX tray.
8.1.3 Controlling the Display of the Library on the Home Page
You can control whether the library uploaded on the Admin page is displayed on the Home
page. If a library is not displayed on the Home page, you cannot perform actions on the library.
8.1.4 Deleting a Library
After you delete a library from the Admin page, the library is deleted from the hard disk and
cannot be restored.
8.1.1 Uploading Libraries on the Admin Page

On the Admin page, you can upload only one library at a time.
Prerequisite
l You are the administrator of the HEDEX.
l You have the libraries provided by Huawei.
Context
Huawei provides two types of libraries:
l basic library
l extended library
NOTE
If you install the HEDEX in local mode, it is recommended that the library is not larger than 1 GB; otherwise,
the speed of browsing or searching libraries is affected.
Procedure
Step 1 Enter the Admin page.
Step 2 Click Browse in the Library Management tab to select the library to be uploaded.
Step 3 Click Upload.
----End
Result
In the HEDEXAdmin page, click the Library Management tab. All the uploaded library types
and storage paths that can be copied are displayed.

HEDEX
For the library of different types, the HEDEX uses different methods.
l If the uploaded library is a basic library, the check box in the Visible column on the
Admin page is selected by default. On the Home page, the library is displayed.
l If the uploaded library is an extended library, the Home page does not display the library
by default. If the HEDEX contains the corresponding main library, extended library
contents are added to the main library.
NOTE
The library uploaded in this mode is stored in the default library path (that can be viewed in the Path
column). When uninstalling the HEDEX, you can delete the library in the path at the same time.
8.1.2 Configuring the Library Path Through the HEDEX Tray

You can upload several libraries at a time by configuring the path (such as a path on a disk of a
local computer or on the network) in the HEDEX tray.
Prerequisite
l HEDEX is installed in Windows.
l You are the administrator of the HEDEX.
Context
Ten library paths can be configured at most.
Procedure
Step 1 Start the HEDEX service on the computer installed with the HEDEX. The HEDEX tray is
displayed in the notification area.
Step 2 Double-click . On the displayed Library path tab shown in Figure 8-1, click Browse to
choose the library paths.
NOTE
Up to 10 paths can be configured. The path can be a path on a disk of a local computer or on the network.

HEDEX
Figure 8-1 Configuring library paths
Step 3 Click OK. A dialog box is displayed, as shown in Figure 8-2.
Figure 8-2 Dialog box on prompting you to restart the HEDEX service
Step 4 If you need to upload a library in a specified path to the HEDEX, click Yes to restart the HEDEX
service; otherwise, click No.
CAUTION
If the HEDEX is installed in server mode, other users cannot access the HEDEX when the
HEDEX is restarting.
Step 5 If you want to display the library in a specified path on the Home page, you need to select the
check box in the Visible column on the Admin page of the HEDEX.

HEDEX
If you add a library in the configured library path, click Reload on the Admin page.
----End
8.1.3 Controlling the Display of the Library on the Home Page

You can control whether the library uploaded on the Admin page is displayed on the Home
page. If a library is not displayed on the Home page, you cannot perform actions on the library.
Prerequisite
You are the administrator of the HEDEX.
Procedure
Step 2 If you need to display a library on the Home page, select the checkbox in the Visible column in
the library list.
----End
8.1.4 Deleting a Library

After you delete a library from the Admin page, the library is deleted from the hard disk and
cannot be restored.
Prerequisite
Procedure
Step 2 In the library list, find the line where the library to be deleted exists, and then click Delete. Then
the library is deleted from the disk.
----End
8.2 User Management

When the HEDEX is installed in server mode, the administrator can perform user management.
Context
If the HEDEX is installed in server mode, HEDEX users are classified into three types: the
unregistered user, registered user, and administrator. The right of each user type is described as
follows:
l Unregistered user: Such a users can access the HEDEX directly to browse libraries, search
information, and view remarks and favorites.
l Registered user: Such a user can register with the HEDEX and log in to the HEDEX with
accounts and passwords. Besides the right of the unregistered user, the registered user can

HEDEX
create, edit, delete, export, and import remarks, and create, edit, and delete favorites (they
can perform actions on only the remarks and favorites created by themselves).
l Administrator: Besides the right of the registered user, the administrator can manage
libraries and users and can manage all the remarks and favorites of the HEDEX.
The HEDEX supports up to 1000 users and only registered users can be managed.
8.2.1 Initializing a Password
If a user forgets the login password, the HEDEX administrator can initialize the password to
11111111 without entering the former password.
8.2.2 Viewing the Number of Online Users
The HEDEX administrator can view the number of online users. The system supports up to 1000
users.
8.2.3 Deleting a User
Only the HEDEX administrator can delete a registered user.
8.2.1 Initializing a Password

If a user forgets the login password, the HEDEX administrator can initialize the password to
11111111 without entering the former password.
Prerequisite
Procedure
Step 2 Click User Management.
Step 3 In the user information list, find the user name whose password is to be initialized, and then
click Initialize Password.
----End
Result
After the initialization, the new password is 11111111.
8.2.2 Viewing the Number of Online Users

The HEDEX administrator can view the number of online users. The system supports up to 1000
users.
Prerequisite
Procedure

HEDEX
Step 3 You can view the number of online users above the user information list.
----End
8.2.3 Deleting a User

Only the HEDEX administrator can delete a registered user.
Prerequisite
Procedure
Step 3 In the user information list, find the user name to be deleted, and then click Delete.
----End

HEDEX
User Guide 9 Common Faults and Solutions
9 Common Faults and Solutions
About This Chapter
This topic describes how to remove common faults when you install and use the HEDEX.
9.1 Common Faults in Installation

This topic describes how to remove common faults when you install the HEDEX in Windows.
9.2 Common Faults of Applications
This topic describes how to remove common faults when you use the HEDEX.

HEDEX
9 Common Faults and Solutions User Guide
9.1 Common Faults in Installation

This topic describes how to remove common faults when you install the HEDEX in Windows.
9.1.1 The HEDEX Fails to Be Uninstalled
9.1.1 The HEDEX Fails to Be Uninstalled
Fault Description
When you uninstall the HEDEX on the Add or Remove Programs of the Control Panel or
through the Start > Program > HEDEX > Uninstall, an interface as shown in Figure 9-1 is
displayed.
Figure 9-1 Failing to uninstall the HEDEX
Fault Analysis
The HEDEX is installed on the computer by a non-administrator of the OS, while the current
operator is the administrator who wants to uninstall the HEDEX. You can use the HEDEX
installation CD-ROM to properly uninstall the HEDEX.
Procedure
1. Insert the HEDEX installation CD-ROM into the CD-ROM drive. The computer
automatically displays the HEDEX installation and maintenance interface.
NOTE
If your computer is configured to shield the CD-boost function, you can double-click setup.exe in the
HEDEX installation CD-ROM to initialize the function.
2. On the HEDEX installation and maintenance interface, select Remove. See Figure 9-2.

HEDEX
3. Click Next on the interfaces that are displayed before the uninstallation is complete.
9.2 Common Faults of Applications

This topic describes how to remove common faults when you use the HEDEX.
9.2.1 The HEDEX Service Failed to Be Started due to Port Occupation

9.2.2 When You Start the HEDEX Service, the System Prompts "Loading the service failed."
9.2.3 Failing to Start the HEDEX
9.2.4 When the HEDEX Is Started, the Browser Cannot Be Started and the HEDEX Interface
Does not Appear
9.2.5 Users on the LAN Cannot Access the HEDEX on a Server (Case 1)
9.2.6 Users on the LAN Cannot Access the HEDEX on a Server (Case 2)
9.2.7 PDF Files Filed to be Viewed on the HEDEX Interface
9.2.8 Pictures Fail to Be Displayed Through the Firefox Browser
9.2.9 When You Access the HEDEX by Using the Firefox, the System Displays a Message
Saying "Port Restricted for Security Reasons"
9.2.10 An Exception Occurs when You Export All the Remarks
9.2.11 An Exception Occurs when You Import Remarks

HEDEX
9.2.1 The HEDEX Service Failed to Be Started due to Port

Occupation
Fault Description
When the HEDEX service is started, the dialog box as shown in Figure 9-3 is displayed. The
HEDEX service fails to be started.
Figure 9-3 Dialog box on port occupation
Fault Analysis
It is because the preset HEDEX service port is occupied by another application. You have to
change the HEDEX service port to start the HEDEX service normally.
NOTE
If you change the service port of the HEDEX installed in server mode, the HEDEX address that other users
on the LAN access changes. For example, after you change the HEDEX service port number from
52199 to 8080, if the former HEDEX address is http://10.71.136.210:52199/hedex/, the HEDEX address
is changed to http://10.71.136.210:8080/hedex/.
Procedure
1. Double-click on the HEDEX tray. On the displayed Port tab, change the port number
of the HEDEX service. See Figure 9-4.
NOTE
The HEDEX re-detects whether the new port number conflicts with other program port numbers. If yes,
the system prompts you to change the HEDEX service port number to another value.

HEDEX
Figure 9-4 Changing the port number of the HEDEX service
2. Right-click HEDEX on the tray and then choose Start Server.
9.2.2 When You Start the HEDEX Service, the System Prompts
"Loading the service failed."
Fault Description
After the HEDEX is installed, start the HEDEX service, and the system prompts Loading
the service failed.. See Figure 9-5.
Figure 9-5 Failing to load the service
Fault Analysis
When you start the HEDEX service, the HEDEX program is damaged. Use the HEDEX
installation program to solve the problem.

HEDEX
Procedure
1. Insert the HEDEX installation CD-ROM into the CD-ROM drive. The computer
automatically displays the HEDEX installation and maintenance interface.
NOTE
If your computer is configured to shield the CD-boost function, you can double-click setup.exe in the
HEDEX installation CD-ROM to initialize the function.
2. On the HEDEX installation and maintenance interface, select Repair HEDEX (see Figure
9-6), and then click Next. Wait till the fault is rectified.
9.2.3 Failing to Start the HEDEX
Fault Description
When you start the HEDEX in Microsoft Windows XP Professional, the HEDEX does not
respond and it cannot be started.
Fault Analysis
The file system of the computer might be NTFS and the HEDEX is installed by the administrator
of the operating system, but the current user is a common user.
NOTE
On a NTFS computer, a common user cannot properly use the files created by the administrator unless the
administrator authorizes the user.

HEDEX
Procedure
1. Log out of the current common user.
2. Log in to the operating system as the administrator. Assign the full control permission of
the hedex folder in the HEDEX installation path to the common user. Do as follows:
(1) Right-click the hedex folder in the HEDEX installation path and then choose
Properties.
(2) In the hedex Properties dialog box, click the Security tab. In the Group or User
Name group area, click Add to add the common user and then assign the full control
permission to the user.
3. Log in to the operating system as the common user. The HEDEX is properly started.
9.2.4 When the HEDEX Is Started, the Browser Cannot Be Started

and the HEDEX Interface Does not Appear
Fault Description
l After the HEDEX is started, the browser is not automatically started.
l On the HEDEX tray interface, click Open HEDEX. The browser still fails to be started,
and the HEDEX interface does not appear.
Fault Analysis
There are two possible causes:
l The HEDEX does not support the default browser installed on the computer.
l The default browser is not configured on the computer.
Procedure
1. Click Start > Set Program Access and Defaults.
2. On the displayed interface, click the icon next to Custom.

3. In the Choose a default Web browser group area, select the Internet Explorer parameter
and then click OK.
9.2.5 Users on the LAN Cannot Access the HEDEX on a Server (Case
1)
Fault Description
After the HEDEX is installed on a server, a computer on the LAN cannot access the HEDEX
through a browser, and the interface as shown in Figure 9-7 is displayed. (The computer is
properly connected to the server.)

HEDEX
Figure 9-7 Error prompt
Fault Analysis
The firewall of the server may prevent other computers from accessing the service port of the
HEDEX.
Procedure
1. Check whether the HEDEX service is started on the server. If the service is not started,
start the HEDEX service on the server. If the problem persists, go to 2.
2. Check whether the HEDEX service port of the firewall on a server is started. The procedure
is as follows:
(1) On the server, choose Start > Settings > Control Panel > Windows Firewall. The
Windows Firewall dialog box is displayed. Click the Advanced tab. In the Network
Connection Settings field, select Local Area Connection. Then click Settings. The
Advanced Settings dialog box is displayed.
(2) In Advanced Settings, click the Services tab. Then click Add. The Services
Settings dialog box is displayed. In Services Settings, enter proper information in
related text boxes and then click OK. See Figure 9-8.
The external port number and internal port number for this service are the service port
number set when the HEDEX is installed, for example, 52199.

HEDEX
Figure 9-8 Configuring the port number for the HEDEX service
9.2.6 Users on the LAN Cannot Access the HEDEX on a Server (Case
2)
Fault Description
After the HEDEX is installed on a server, a computer on the LAN cannot access the HEDEX
through the browser, and the interface as shown in Figure 9-9 is displayed. (The computer is
properly connected to the server.)

HEDEX
Figure 9-9 Error prompt
Fault Analysis
The gateway of the computer on the LAN cannot access the server.
Procedure
1. Check whether the HEDEX service is started on the server. If the service is not started,
start the HEDEX service on the server. If the problem persists, go to 2.
2. To modify the LAN proxy in the browser of the computer on a LAN, do as follows:
(1) On the browser interface, choose Tools > Internet Options. The Internet Options
dialog box is displayed.
(2) In Internet Options, click the Connections tab. Then click LAN Settings. The Local
Area Network (LAN) Settings dialog box is displayed.
(3) In Local Area Network (LAN) Settings, click Advanced. The Proxy Settings dialog
box is displayed. Under Exceptions, enter the IP address of the server. See Figure
9-10.

HEDEX
Figure 9-10 Setting the proxy server of the LAN
9.2.7 PDF Files Filed to be Viewed on the HEDEX Interface
Fault Description
When you view a PDF file in the HEDEX, the contents of the PDF file are not displayed in the
browse area, and an interface as shown in Figure 9-11 is displayed.

HEDEX
Figure 9-11 Opening or saving a PDF file
Fault Analysis
The Adobe Reader is not properly connected to the browser. Uninstall the Adobe Reader and
then reinstall it.
Procedure
1. Uninstall the Adobe Reader on your computer.
2. Reinstall the Adobe Reader.
NOTE
The HEDEX supports Adobe Reader 6.0 or later. You need to install Adobe Reader 6.0 or later.
9.2.8 Pictures Fail to Be Displayed Through the Firefox Browser
Fault Description
Certain pictures, excluding the picture frames, cannot be properly displayed through the Firefox
browser.
Fault Analysis
The possible causes are described as follows:
l The current picture is in WMF format. The Firefox browser does not support the WMF
format. You can use Microsoft Internet Explorer 6.0 or 7.0 to browse the library.
l The pictures are damaged or do not exit in the library. You need to replace the library.
Procedure
1. You can use Microsoft Internet Explorer 6.0 or 7.0 to browse the library.

HEDEX
9.2.9 When You Access the HEDEX by Using the Firefox, the System
Displays a Message Saying "Port Restricted for Security
Reasons"
Fault Description
When you access the HEDEX by using the Firefox, an interface as shown in Figure 9-12 appears.
Figure 9-12 Error page for accessing the HEDEX exceptionally
Fault Analysis
The HEDEX service interface is restricted in the Firefox.
The following interfaces are restricted in the Firefox: 1, 7, 9, 11, 13, 15, 17, 19, 20, 21, 22, 23,
25, 37, 42, 43, 53, 77, 79, 87, 95, 101, 102, 103, 104, 109, 110, 111, 113, 115, 117, 119, 123,
135, 139, 143, 179, 389, 465, 512, 513, 514, 515, 526, 530, 531, 532, 540, 556, 563, 587, 601,
636, 993, 995, 2049, 4045, and 6000.
Procedure
1. Use Microsoft Internet Explorer 6.0 or 7.0 to access the HEDEX.
2. If you want to use the Firefox to access the HEDEX, set the service interface of the HEDEX
to a non-restricted interface in the Firefox. Do as follows:
(1) On the computer that is installed with the HEDEX, enable the HEDEX service.
(2) In the lower right corner, double-click on the HEDEX tray. On the displayed
Port tab, set the service interface of the HEDEX to a non-restricted interface in the
Firefox (see the area circled in red in Figure 9-13), and then click OK.

HEDEX
Figure 9-13 Setting the service interface of the HEDEX
(3) Right-click HEDEX on the tray and then choose Start Server.
(4) Access the HEDEX by using the Firefox again.
NOTE
After the service interface of the HEDEX is changed, the address for accessing the HEDEX also
changes. For example, if the original address for accessing the HEDEX is http://10.71.136.209:1/
hedex/, after you change the service interface of the HEDEX from 1 to 52199, the address for
accessing the HEDEX is changed to http://10.71.136.209:52199/hedex/.
9.2.10 An Exception Occurs when You Export All the Remarks
Fault Description
On the Remarks tab of the HEDEX, click Export All to export all the remarks. If an interface
as shown in Figure 9-14 is displayed, it indicates that the remarks cannot be exported.

HEDEX
Figure 9-14 Remarks failing to be exported
Procedure
1. Run the Internet Explorer, and then choose Tools > Internet Options to open the Internet
Options interface.
2. On the Internet Options interface, click the Security tab, and then click Custom Level
to open the Security Settings interface.
3. On the Security Settings tab, configure the parameter Automatic prompting for ActiveX
controls of ActiveX controls and plug-ins and the parameter Automatic prompting for
file downloads of Downloadsto Enable.
4. On the Remarks tab, click Export All. All the remarks can be exported.
9.2.11 An Exception Occurs when You Import Remarks
Fault Description
Open the exported CVS file of remarks by using Microsoft Office Excel and save it again. The
file is failed to be imported into the HEDEX. An interface shown in Figure 9-15 is displayed.

HEDEX
Figure 9-15 Failing to import remarks
Fault Analysis
When you export the remarks and save them as a CVS file, the format of the two columns
Creation Time and Last Modification Time in the file is yyyy-mm-dd hh:mm:ss, for example,
2009-02-02 16:21:22. When the file is opened and saved by using Microsoft Office Excel, the
default format of the two columns Creation Time and Last Modification Time is changed to
yyyy-mm-dd hh:mm, for example, 2009-02-02 16:21. The information about seconds is lost.
The time format does not meet the requirements of the HEDEX. Therefore, the remarks cannot
be imported.
Procedure
1. Open the file of remarks by using Microsoft Office Excel.
2. Set the format of the two columns Creation Time and Last Modification Time to yyyy-
mm-dd hh:mm:ss. The steps are as follows:
(1) Right-click the Creation Time and Last Modification Time columns and choose
Format Cells from the shortcut menu.
(2) In the displayed Format Cells dialog box, set the parameters according to Figure
9-16, and then click OK.

HEDEX
Figure 9-16 Formatting cells
3. Save the file and then import the remarks again.

HEDEX
User Guide 10 Glossary
10 Glossary
HEDEX Huawei Electronic Documentation Explorer. It is used to browse or retrieve the contents
of Huawei electronic documents.
HEDEX service HEDEX daemon server. After starting the HEDEX service, you can access the HEDEX
through a browser.
B/S An architecture that defines the roles of the browser and server, where the browser is the
service request party and the server is the service provision party.
favorite Bookmark.
library The special format of Huawei electronic documents. The extension is .hdx and the format
can only be read with the HEDEX.
basic library A logically intact library that can be directly uploaded to the HEDEX and can be
displayed separately on the Home page.
extended library If the contents of library A can be mounted to a navigation tree node of library B, library
B is a main library and library A is an extended library. The extended library can be
displayed separately as the basic library on the Home page.


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HEDEX

Huawei Proprietary and Confidential

Huawei Technologies Co., Ltd.

Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.

Trademarks and Permissions

Huawei Proprietary and Confidential

3 Introducing the HEDEX Interface...........................................................................................3-1

Issue 01 (2009–06–30) Huawei Proprietary and Confidential i

7.2 Viewing a Remark...........................................................................................................................................7-2

8 System Administrator Tasks....................................................................................................8-1

9 Common Faults and Solutions................................................................................................ 9-1

ii Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-1 Selecting the installation mode...........................................................................................................2-4

Issue 01 (2009–06–30) Huawei Proprietary and Confidential iii

Figure 9-7 Error prompt ......................................................................................................................................9-8

iv Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Table 5-1 Field description of advanced search...................................................................................................5-3

Issue 01 (2009–06–30) Huawei Proprietary and Confidential v

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 1-1

1-2 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

About This Chapter

2.1 Installation Modes

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-1

2.1 Installation Modes

2.2 Requirements of the Installation Environment

l It is recommended to use the resolution 1024 x 768 to browse the HEDEX.

Requirements of Software and Hardware in Local Mode

2-2 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

– Memory: 512 MB or above

Requirements of Software and Hardware in Server Mode

2.3 Initial Installation

2.3.1 Installation in Local Mode

2.3.1 Installation in Local Mode

Step 2 Click Next on the installation introduction interface.

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-3

Step 4 Click Next on the browser version confirmation interface.

Figure 2-1 Selecting the installation mode

2-4 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-2 Selecting the installation path and libraries

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-5

Figure 2-3 Selecting the installation path

2-6 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-4 Entering the port number

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-7

Figure 2-5 Installation completion

2.3.2 Installation in Server Mode

Step 2 Click Next on the installation introduction interface.

Step 4 Click Next on the browser version confirmation interface.

2-8 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-6 Selecting the installation mode

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-9

Figure 2-7 Set the Password of the HEDEX Administrator

2-10 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-8 Selecting the installation path and libraries

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-11

Figure 2-9 Selecting the installation path

2-12 Huawei Proprietary and Confidential Issue 01 (2009–06–30)

Figure 2-10 Entering the port number

Issue 01 (2009–06–30) Huawei Proprietary and Confidential 2-13

Figure 2-11 Installation completion

2.4 Upgrade Installation

2-14 Huawei Proprietary and Confidential Issue 01 (2009–06–30)