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MDI GURGAON

Staffing Approaches for


Tata Motors in U.K.,
Mexico and Kenya
IHRM Project
Kanika Kakkar (09PGHR17)|Madhur Kathpal (09PGHR20)| P.Swathi Shree (09PGHR27)|Priyank
Bhandari (09PGHR31)| Roshni Arora (09PGHR38)| Vividh Bansal (09PGHR58)

The project is a part of submission for the course IHRM for PGP-HR 2009-11 Term VI
Acknowledgement

We would like to take this opportunity to extend our gratitude to Prof. Pawan Budhwar
whose knowledge and experience has served as a continuous source of encouragement and
motivation. Without his invaluable guidance, this project would not have been possible. We
are grateful to the PGHR chairperson Prof. Jyotsana Bhatnagar for giving us the opportunity
to pursue this course under an esteemed faculty.

Last but not the least we would like to thank our esteemed institute, Management
Development Institute, Gurgaon, for providing the necessary facilities, without which this
project would have remained an unfulfilled dream.
Table of Contents

Sr. Title Page


No. No.
1 Objective 4
2 Company Chosen 4
3 Methodology 4
4 About TATA Motors 4
5 Competencies required in automotive industry 5
6 Culture – UK, Mexico, Kenya 6
7 Other considerations from research 8
8 TATA Motors in UK 11
9 Immigration rules in UK 11
10 Working in UK 12
11 Employing Workers in UK 13
12 Critical Analysis- Staffing Approach of Tata Motors in U.K. 15
13 Mexico – Recruitment Considerations at Mexico 19
14 Recruitment Practices followed in Mexico 20
15 Critical Analysis- Staffing Approach of Tata Motors in Mexico 21
16 Recommendations – Staffing Approach 23
17 Kenya – Push and Pull factors to go to Kenya 24
18 Culture of Kenya 24
19 Critical Analysis- Staffing Approach of Tata Motors in Kenya 25
20 Recommendations – Staffing Approach 25
References 27
Objective
The objective of the project is to recommend staffing approaches for an Indian company, giving
reasons for the same for subsidiaries in U.K., Mexico and Kenya.

Company chosen
The company that we have chosen for our analysis is Tata Motors. The company has subsidiaries in
U.K., and plans to progress in Mexico and Kenya.

Methodology
The methodology followed by us was-

1. Literature Survey: We studied literature on Staffing approaches followed by various Indian


Companies through journals and articles, as well as on the internet.
2. Critical Analysis: based on the information from the literature survey, we critically analysed
the 3 staffing approaches for U.K., Mexico and Kenya.
3. Recommendations: Based on the Critical analysis performed and our own judgement, we
recommend staffing approaches for the 3 countries.

About Tata Motors

 Tata Motors Limited is India's largest automobile company, with consolidated revenues of Rs.
92,519 crores (USD 20 billion) in 2009-10.

 It is a leader in commercial vehicles in each segment.

 It is also amongst the top three in passenger vehicles with winning products in the compact,
midsize car and utility vehicle segments

 Along with that Tata Motors is World’s fourth largest truck manufacturer, and the world's
second largest bus manufacturer.

 The employee strength of Tata Motors is 24,000

 It is guided by the vision to be "best in the manner in which we operate, best in the products
we deliver, and best in our value system and ethics.“
Tata Motors has it operations in the UK, South Korea, Thailand and Spain. It also has a
strategic alliance with Fiat.

Source: Automotive Management Association

Culture – U.K., Mexico, Kenya


India

Mexico
United Kingdom

Kenya
Dimension Score Score Score Score U.K.
Kenya India Mexico

Power Distance 64 77 81 35
Index

Individualism 27 48 30 89

Masculinity 41 56 69 66

Uncertainty 52 40 82 35
Avoidance Index

Long Term 25 61 25
Orientation

Other considerations from Research


Factors favouring HCNs-
A study by Banai and Reisel (1993) found that PCNs and HCNs do not differ with regard to their
loyalty to the MNC, which provides a strong case against the assumption that HCNs give subsidiary
concerns priority over headquarters’ concerns.
Factors favouring PCNs-
An in-depth study by Moore (2006) shows that PCNs do not primarily fulfill their role as control
organs of the headquarters, but that they strategically use their position between the Subsidiary
staffing and initiative-taking local and the headquarters management to follow their own personal
aims and motivations.
Additionally, Black and Gregersen (1992) as well as Loveridge (2006) demonstrated that a
headquarters orientation is only with those PCNs that do not go native (e.g. by marrying a host
country national, converting to the locally dominant religion, or taking up permanent local residence),
whereas Peterson et al. (2000) found that a strong orientation towards the local subsidiary is only with
those HCNs that do not have international career options.

Subsidiary CEO’s Positioning


Regional Selection Criteria

Asia Europe & The Japan


Pacific the Middle Americans
East

Most Skills or Skills or Skills or Job


Importa Competenc Competenc Competenc Performan
nt ies ies ies ce
Criteria

II Most Job Job Job Job Level


Importa Performanc Performanc Performanc
nt e e e
Criteria

Least Marital Marital Marital Projected


Importa Status Status Status assignmen
nt t cost for
Criteria the
Individual

II Least Language Projected Language Marital


Importa ability assignment ability Status
nt cost for the
Criteria Individual

* ORC Worldwide 2002 , Worldwide survey of International


Assignment Policies and Practices
U.K.
 It is a constitutional monarchy and unitary state. It consists of four countries-England, Northern
Ireland, Scotland, and Wales. It is governed by a parliamentary system with capital in London .It is
a developed country, with the world's sixth largest economy by nominal GDP and eighth largest
economy by purchasing power parity. It was the world's first industrialised country  and also was the
world's foremost power during the 19th and early 20th centuries, but the economic and social cost of
two world wars and the decline of its empire in the latter half of the 20th century diminished its
leading role in global affairs..

Tata Motors in U.K.

In the UK, Tata Motors has set up the Tata Motors’ European Technical Centre in Warwick, engaged
in the business of design engineering and product development for the automotive industry.

In January 2008, Tata Motors unveiled its People’s Car, the Tata Nano, to be launched later in the
year in India. A development that signifies a first for the global automobile industry, the Nano brings
the comfort and safety of a car within the reach of thousands of families. The high fuel efficiency also
ensures that the car has low carbon dioxide emissions, thereby providing the twin benefits of an
affordable transportation solution with a low carbon footprint. Tata Motors’ portfolio comprises the
Tata, Jaguar and Land Rover brands.

 Under the UK government's Automotive Assistance Programme (AAP), to develop and


manufacture the Tata Indica Vista Electric Vehicle in the UK

 The loan will support the £25 million investment from Tata Motors to develop and
manufacture electric vehicles in the UK.

Loan will strengthen electric vehicle manufacturing expertise, securing and creating high value
engineering jobs in the West Midlands. "The government is determined to help the car industry to
exploit fully the opportunities offered by green manufacturing. Today we are backing Tata as Tata
backs Britain,” Business Secretary Lord Mandelson.

Introduction: Immigration Rules in UK

 The current immigration categories for highly skilled workers, investors and entrepreneurs -

 Highly skilled workers-Tier 1 (General) of the points-based system


 No job offer, but you must demonstrate that you are highly skilled, have
money to support yourself and can speak English

 Closed to applicants outside the UK.

 Entrepreneurs: Explains the requirements for applying under Tier 1 (Entrepreneur)


of the points-based system

 Investors :Explains the requirements for applying under Tier 1 (Investor) of the
points-based system

 Post-study workers: This section explains how you can apply under Tier 1 (Post-study
work) of the points-based system.

Working in U.K.
There are three principal bases on which you may apply to bring non EEA nationals to work in the
UK:-

Work permit:  The work permit scheme enables UK based employers to recruit and bring employees
from outside the EEA to work in the UK.  However, strict and detailed rules apply to work permit
applications and in most cases the employee will need to have a UK degree level qualification.

The Department of Education and Employment issues all work permits through its Overseas Labour
Service (OLS).  It accepts applications only from employers based in the UK in respect of a specific
job.  The application must be made before the proposed employee arrives in the UK, typically taking
two to four weeks to process.  Generally speaking, there are three types of work permit:

 A full work permit - must show that there is no other person within the EEA who can
perform the job to the required standard
 An intra-group work permit -the employee must have worked for at least 6 months at a
relatively senior level in your organisation
 Board level work permit – The individual must have responsibility for the day-to-day
running of the company in the UK, will have a number of years' experience at that level
and will command a salary of at least £50,000
Work permits can be granted for up to five years.  After four years, the employee may apply for
permanent residency in the UK (which, if granted, means that he or she will no longer require a work
permit to continue working in the UK).

Sole representative:  If you have no existing branch or subsidiary or representative in the UK, 'sole
representative' may enter the UK to establish a branch or a subsidiary without a work permit. 
However, in all cases, entry clearance must first be obtained from the British Embassy or Consulate. 
The applicant must provide:-

 a full description of your company's activities;


 evidence that your company will establish a branch or subsidiary;
 details of his or her job description and salary and a copy contract of employment;
 a statement from your company that he or she will be its sole representative;
 confirmation that he or she is an existing senior employee who can make important
decisions on behalf of your company and that he or she is familiar with all aspects of the
firm’s activities and policies; and
 a current passport.
Although a sole representative does not need a work permit, other employees coming in from
overseas to work in a newly established branch will do.

Business visitor: Just sending individuals to attend meetings and contracts.

http://www.hamiltonpratt.com/pages/international/staffing

Employing Workers in U.K.

Finding Workers in UK

Prospective employees in U.K. have rights before they become employees.  They have a right to be
protected against discrimination on the grounds of gender, race, disability or marital status when
advertising or offering employment. Also trade union membership and activities may not be used as a
reason for refusing to employ a person. 

Worker's Rights in UK – Workers have a lot of rights in U.K. Businesses in the UK typically issue
an employment contract to each of their employees.  In addition to their contractual rights, employees
enjoy a range of statutory rights; including:-

 Right to a written statement setting out certain basic terms and conditions (insofar as not
covered in any employment contract)

 Right to a minimum period of notice

 Right not be required to work for more than 48 hours a week on average (although
workers may agree to opt out of this protection);
 Right not to be unfairly dismissed (the maximum compensatory award for unfair
dismissal is £55,000)

 Right to compensation if made redundant (dependent on age and length of service, up to a


maximum of £8,100)

 Right not to be discriminated against on the grounds of sex, race or disability (the award
of compensation for discrimination is not subject to any limit

 Right to (paid) maternity and (unpaid) parental leave

 Right to sick pay

 Right to a minimum wage

 Right to annual leave

 Equal pay to men and women doing similar or comparable work

 Health and Safety

 Participative culture

Some of the relevant factors to be considered for employees from outside the UK to work in
the UK are-

 Whether the employee's contract is with the UK subsidiary and/or is governed by UK


law

 Where an employee is paid

 Whether or not national insurance is paid by the employee in the UK

 If the intention is that the employee will return to his or her 'home country‘

 Whether the position filled by the employee has changed from the one which he or
she previously had while working in his or her 'home country'.

Critical Analysis- Staffing Approach of Tata Motors in U.K.

Based on the information regarding the rules for employing workers and staffing regulations in U.K.,
we critically analyze the 3 staffing approaches for Tata Motors in U.K.
1. Ethnocentric Approach- Headquarters from the home country makes key decisions,
employees from the home country hold important jobs, and the subsidiaries follow the
home country resource management practice.
Positives

- Availability of skilled labour in India


- Inexpensive labour in India

Negatives

i. Involves high transfer and salary costs 


ii. UK has changed its migration system and many of the old routes have
now closed – E.g. The Highly Skilled Migrant Programme, Work
Permits, Innovators and Investors Scheme
iii. Immigration Rules -points-based system (PBS), which will provide
greater clarity for employees and business
iv. Costs of registration: To register as a sponsor costs £1,000. If your
company is an SME the fee is £300. Each Certificate of Sponsorship
costs: £170. A work visa costs £205 and a business visa costs £65
v. The British government's independent Migration Advisory Committee
recommended that Britain reduce the flow of skilled non-EU labour
a. To protect British jobs during the current economic recession
b. Recommended to reduce the number of skilled workers from
outside the European Union by 10%,
c. Employers to be forced to increase wages for non-EU foreign
workers (removing one of the incentives for hiring foreign
labour), increase the qualifications that these workers must
have, and advertise job vacancies for a longer period of time
before they can be filled by non-EU foreign workers.

2. Polycentric Approach- Each subsidiary manages on a local basis. A local employee


heads a subsidiary because headquarters’ managers are not considered to have adequate
local knowledge. Subsidiaries usually develop human resource management practices
locally.
Positives:
a. UK Trade & Investment and our regional partners will recommend to
reputable, established employment agencies with networks of skilled workers
- Help you to identify the right people for your business
b. Utilising the UK’s strong national and regional public and private sector
networks
- How to recruit the right staff and let you know what support is
available to train them.
c. Eastern Europe -Best source of skilled migrants for companies in the United
Kingdom
d. 24% of human resource managers and 38% of manufacturers interviewed
-Eastern Europe provided the best source of foreign talent
e. 63% felt that government policy has little impact on their recruitment efforts
f. UK employers are taking an open approach to the immigration of skilled
workers This will put the UK economy at an advantage over the many
continental countries that also face severe skills crises, but that have far less
positive approaches to immigration and less flexible labour markets,"
according to Zach Miles, CEO of Vedior.
Negatives:

Manufacturing sector is experience the worst of the skills shortage problem. Half of the companies
interviewed expected the skills gap to widen. 39% of the public sector expects the situation to
deteriorate .Most commonly cited skills shortage - engineering (20%), skilled manual workers (10%),
financial capitalists (10%), managerial positions (9%), sales, IT and technicians (7%), and clerical
staff (5%)

Reference: http://www.numbersusa.com/content/news/august-19-2009/uk-cut-skilled-labor-influx-
protect-jobs.html

3. Geocentric approach - The company applies the global integrated business strategy
manages and staffs employees on a global basis. Like a company following geocentric
approach has for many years attempted to recruit and develop a group of international
managers from diverse countries. These people constitute a mobile base of managers who
are used in a variety of facilities as the need arises. Manager selection is based on
competency rather than nationality.
Positives:

a. TCNs are usually career international business managers with a wealth of experience.

b. TCNs are usually less expensive to maintain than PCNs

- TWO reports published by the TUC’s Stephen Lawrence Task Group in


December and January showed that black and Asian workers have had greater
proportional increases than white workers, this is because they are largely in low
paid jobs.

c. TCNs may be better informed about their host environment than PCNs

Negatives:

1. People from other nations may not be able to adjust in UK due to different culture.

2. Host country’s sensitivity with respect to nationals of certain countries

- UK Police statistics show that black people are seven times more likely to be
stopped and searched than white.

- Asian people are today twice as likely to be stopped and searched as white people.

Recommendations for staffing approach for Tata Motors in U.K.- Tata Motors U.K. at the lower
level should follow the Polycentric Approach as U.K. has a great talent pool in terms of skilled
labor and the regulations for working there also favor that. While for the Middle and higher
management it should follow the geocentric approach as done by Electrolux and Mahindra.

Examples

-Fosters: Foster’s Brewing International has business partnerships with leading local brewers in
the UK, Europe and the USA, and in Asia owns breweries in China, Vietnam, India, Fiji and
Samoa. Foster’s is currently ranked the number two selling brand in the UK; number one in
London, number seven across Europe, sixth largest imported beer brand in the USA; number two
beer brand in the Middle East and the most recognisable beer across Asia. Fosters adopts a
geocentric approach in which it fills a position with the best person suited for the job regardless
of nationality. This also allows Foster’s to adapt to their recruitment and selection practices to
different cultures.

-Electrolux is a vacuum cleaner company. It follows a geocentric approach. For many years it
has attempted to recruit and develop a group of international managers from diverse countries.
These people constitute a mobile base of managers who are used in a variety of facilities as the
need arises.

Mexico
Recruitment Considerations at Mexico

 Hiring: In Mexico, jobs can be advertised specifically for men or women, with an age
range identified, and marital status specified as well. It is never advisable to try to hire
anyone without having talked to a lawyer. The rigidities in the law make firing very
difficult.
 Minimum Wage Structure: Minimum wage in Mexico is about $100 USD a month plus
benefits, although few people in the formal economy make so little. The federal
government, depending on economic zone and trade, sets minimum wage. If one wants to
reduce the turnover rate one will most likely have to pay employees at least three times
the minimum wage.

 Language: Knowing Spanish is essential for doing business. At least one bilingual
person working is important so staffing need to be done accordingly.

 Benefits

As in Canada and the US a worker may be an employee or may be an independent worker


providing service under contract (por honorarios). In the latter case, employer is not responsible
for any benefits. In the former, minimum legal benefits include (but are not limited to):

 Health insurance under the Seguro Social (IMSS)

 15 days of wages at the end of the year (Aguinaldo)

 Housing development (INFONAVIT)

 Retirement funds (SAR)

 Holidays (5 days of paid holidays a year minimum)

 No more than an 8 hour working day with regular wages

 Profit sharing. Workers are entitled to a small percentage of your profits. (10% of
the total)

 Sometimes these regulations are ignored, especially when it comes to white-collar


workers.

 Working Hours

 Business Hours

 All banks are open from 9:00am until 5:00pm, Monday through Friday. Some
banks have extended hours, including Saturdays, at some branches.
 Supermarkets in Mexico City are open seven days a week, from 9:00am to
12:00am, although there are many that are open 24 hours a day.

 In Mexico City, street front stores are usually open from 10:00am to 8:00pm.
In other cities hours may be shorter.

 Working Hours for Factory Workers

 The standard work schedule is Monday to Friday, eight hours a day and a
half-day on Saturdays. 

 Working hours and days

 According to Mexican law, the work week cannot be more than 48 hours
long.

 Some workers get paid weekly; others may get paid bi-weekly (quincena).

 Few workers get paid monthly.

 Workers are usually under a 5.5-day workweek.

 Legally, lunch hour must be paid for workers whose work shift includes lunch
time (3:00-4:00 pm).

Recruitment Practices followed in Mexico

 High power distance cultures prefer a strong internal recruitment culture with no
participatory management from subordinates in the staffing process. In such cultures,
supervisors favour employees who are loyal, submissive, and trust-worthy.
 Job applicants in Mexico feel a tremendous pressure on being youthful and attractive
as these characteristics seem the most sought after in job requirements.
 Bio-data solicit recent photographs putting a lot of pressure on characteristics that are
not job-related
 The collectivist cultures place a lot of emphasis on soft skills and therefore adopt
staffing practices that can predict such behaviour.
 Personal references, succession planning (for employees already working in the
organisation) and psychometric tests seem to be the predominant methods of staffing
in Mexico.
 The process of online recruitment does not allow for identifying of soft skills and
elaborate information exchange – therefore it is not a predominant staffing method

Critical Analysis- Staffing Approach of Tata Motors in Mexico


1. Ethnocentric Approach
Positives:

 To ensure new subsidiary complies with overall corporate objectives and policies
 Has the required level of competence
 Assignments as control
 Employment of Mexico-nationals eliminates language barriers, avoids adaptation of
Indians, reduces the need for cultural awareness training programs
 Employment of Mexico-nationals allows a multinational company to take a lower profile
in sensitive political situations
 Employment of Mexico-nationals is less expensive
 Employment of Mexico-nationals gives continuity to the management of foreign
subsidiaries (lower turnover of key managers)
- The cost of talent in Mexico is lower than the western countries but higher than in
India

- The amount of technically qualified talent available in Mexico is lower than that of
India

- Training Indians towards the cultural sensitivity and language of Mexico is more in-
expensive than the other way round

- Speed at which operations can be started is higher in the case of ethnocentric


approach

- The core competence of the TATA group can be most efficiently replicated in this
case

Negatives:
 Limits the promotion opportunities of Mexico, leading to reduced productivity and
increased turnover among the Mexico
 Longer time for Indians to adapt to Mexico, leading to errors and poor decisions being
made
 Difficult to bridge the gap between Mexico subsidiary managers and Indian managers at
headquarters ( language barriers, conflicting national loyalties, cultural differences)
 Mexico managers have limited opportunities to gain experience outside their own country
 Indian managers have limited opportunities to gain international experience
 Resource allocation and strategic decision making will be constrained when headquarter
is filled only by Indians who have limited exposure to international assignment
2. Geocentric Approach
Positives:

 Ability of the firm to develop an international executive team with equal contribution
from Mexico
 Overcomes the federation drawback of the polycentric approach
 Support cooperation and resource sharing across units in Mexico and other places
Negatives:

 Mexico may use immigration controls in order to increase Mexico’s employment


 Expensive to implement due to increased training and relocation costs
 Large numbers of Indians need to be sent across borders
 Reduced independence of subsidiary management

3. Regiocentric Approach
Positives:

 Allow interaction between executives transferred to regional headquarters from


subsidiaries in the region and PCNs posted to the Mexico Region
 Provide some sensitivity to local conditions
 Help the firm to move from a purely ethnocentric or polycentric approach to a geocentric
approach
 Mexican law dictates every auto company must build at that many per year and invest at
least $100 million.

 This criterion allows automotive companies to:


- Qualify for tariff-free treatment when importing cars and auto parts from overseas, a
critical element in the supply chain.

- Applicable import tariffs for Indian cars without the investment requisite would be 20
percent

- A gap that would diminish any competitive advantage gained from producing in
India.

- Analysts see the move of Tata as a direction to land on the US market, by taking
advantage of North American Free Trade Agreement.

Negatives:

 Produce federalism at a Mexico-level rather than a country basis and constrain the firm
from taking a global stance
 Staff’s career advancement still limited to Mexico regional headquarters, not to India

Recommendations –Staffing Approach

 Ethnocentric approach of staffing because

 Cost of talent in Mexico -considerably higher than the cost of talent in India

 Amount of technically qualified talent available in Mexico - lower than that of India

 Training Indians towards the cultural sensitivity and language of Mexico is more in-expensive
than the other way round

 Speed at which operations can be started is higher in the case of ethnocentric approach

 Core competence of the TATA group can be most efficiently replicated in this case

Kenya
Kenya is World’s 47th largest country with 37 million population having 0.5 Million Indians having
42 ethnic tribes having 50% population below poverty line. And the main Language there is Swahili.
Its education system is similar to India: 8-4-4, where they follow grade system and primary education
is free. It has significant portion of foreign influx from non-resident Kenyans having manufacturing
accounting for only 14% of its GDP. Automotive Industry in Kenya is mainly in retailing and
distributing the vehicles.

Push and Pull Factors to go to Kenya

It has been one of the most stable political conditions in Africa. A market-based economy, it is
liberalized external trade system. It offers competitive investment incentives and has a business
friendly tax system. Some of the measures that KMI (Kenya Motor Industry Association) has been
advocating include:

 Implementation of strict criteria on importation of second hand vehicles


 Incentives to promote local assembling of commercial vehicles
 Export incentives aimed at encouraging car manufacturers to expand operations in
the region.
Along with all the other, Kenya has a well developed social and physical infrastructure second only in
South Africa making it attractive for companies seeking entry in African continent.

 It has low cost, good quality labor available.

 Kenya is well placed to offer technical, administrative and general back office services.

 Specialized training colleges, internationally affiliated institutes.

TATA is planning to expand on SKD (Semi-Knock down) operations in Kenya – extending it to


passenger vehicles and TATA Nano is coming to Africa, because of all these factors.

Culture
Its culture is similar to that of India. Women education is not encouraged much specially at graduation
level and in streams like engineering. Its corruption Index is very high.

Critical Analysis- Staffing Approach of Tata Motors in Kenya


1. Ethnocentric
 May yield results because culture of India and Kenya is not much different

 Have chances of problems from family side

 Government Regulations on local employment


 Increased costs

2. Polycentric

 Higher sensitivity to local environment

 May help in securing political connections

 Lower costs

 Problem: Unavailability of talent for higher posts. Kenya has been susceptible to high
brain drain

3. Geocentric

 Can combine advantages of both Ethnocentric and Polycentric approach

 A careful and well developed Recruitment Selection Strategy would be needed

Recommendations –Staffing Approach


At Worker Level there should be Local people (PCNs) that should be staffed as Government
Regulations support them along with availability of low cost, skilled labor. While at the Lower-
Middle Managerial Level there should be Majorly PCNs as they understand local environment, local
people (workers), Understand local rules, regulations and laws and there is Availability of Talent that
can be easily trained and developed according to organization’s needs (PDI score).

At Senior Management Level: A mix of HCNs, TCNs and PCNs because –

 It will help align the employees to TATA culture which is not difficult considering
similarities between two cultures

 TCNs having work-ex and originating from Kenya may be preferred

 For HCNs, work-ex, achievement orientation, long term growth, ability to adjust in lesser
developed countries, cross-cultural sensitivity could be important factors

 For both HCNs and TCNs, their family situation like aspirations of their spouse or children (if
any) would be very important factors owing to a different life style, and lesser opportunities.

 Hence, it would be advisable to send the HCNs or TCNs recruited to visit the place for some
time before they take up the assignment with full responsibility
Examples

 Mahindra & Mahindra has appointed a local Kenyan Company to distribute its
product Scorpio.
 Suzuki has followed a similar strategy of staffing

References

1. ‘Subsidiary staffing and initiative-taking in multinational corporations A socio-


political perspective’ Christoph Do¨rrenba¨cher Berlin School of Economics and
Surrey Law, Berlin, Germany, and Mike Geppert School of Management, University
of, Guildford, UK
2. http://www.citehr.com/13375-ethnocentric-approach-recruitment.html
3. www.numbersusa.com/content/news/august-19-2009/uk-cut-skilled-labor-influx-protect-
jobs.html
4. http://www.workpermit.com/news/2007-06-27/uk/eastern-europe-labor-pool.htm
5. http://www.ukti.gov.uk/investintheuk/faqs/item/109057.html
6. http://www.clearlycultural.com/geert-hofstede-cultural-dimensions/uncertainty-
avoidance-index/

7. http://www.geert-hofstede.com/hofstede_east_africa.shtml

8. http://www.ibe.unesco.org/International/ICE47/English/Natreps/reports/kenya.pdf

9. http://www.ict.go.ke/oldsite/pdfs/do-it-in-Kenya.pdf

10. http://www.epzakenya.com/UserFiles/File/Kenya%20Business%20Environment
%20Report.June05%20final.pdf

11. http://ismailimail.wordpress.com/2010/05/21/daily-nation%C2%A0-opinion%C2%A0-
kenya%E2%80%99s-education-culture-needs-real-transformation/

12. http://en.wikipedia.org/wiki/Kenya

13. http://expogr.com/kenyaauto/media.php

14. http://www.pwc.com/ke/en/industries/automotive.jhtml

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