SilverFast LOGFILE Support Details

*** SilverFast LOGFILE ***
If you experience any problems, please see our online help:

http://www.silverfast.de/faq/en.html
If you need further assistance, please don't hesitate to contact us and please s
end the attached file to LaserSoft Imaging:
Germany:
LaserSoft Imaging AG, Luisenweg 8; 24105 Kiel, Germany;
Hotline: 0900 188 8853 (EUR 0,60/min)
Fax: +49 431 5628 47;
Web/mail contact (for free):
http://www.silverfast.de/show/support/de.html
USA and pan-American support:
LaserSoft Imaging Inc USA, 3212-B Gulf Gate Drive, Sarasota, FL 34231
Hotline: +1 888 309 42 15 (USD 1.99/min)
Facsimile: +1 941 925 94 17
http://www.silverfast.com/show/support/en.html
All other non-American countries:

LaserSoft Imaging AG, Luisenweg 6-8, 24105 Kiel, Germany
Phone: +49 431 56 00 90
Facsimile: +49 431 56 28 47
http://www.silverfast.com/show/support/en.html
This file, containing information which will also be asked in case of telephone-
support,
facilitates the support if you have problems with SilverFast. Read this file car
efully.
If you do not agree on sending us all the information, delete the information yo
u don´t wish
to communicate.
Please note, however, that this will render the support and a solution more diff
icult.
If SilverFast doesn´t find your scanner, please perform the following steps:
1. Please check that your scanner is properly connected to your computer and is
switched on.
2. Please check that your scanner is registrated in the list of supported scanne
rs.
This list is located later in this logfile,
the entries begin with the Titel "Supp. Scanner:".
3. If your scanner is connected via USB or FireWire (IEEE 1394):
Make sure, that you have installed the most current driver for your scanner.
Date and time: 27.1.2010 9:24:50

Platform : PC
Plugin : PhotoShop
Host : 0x53464170 (SF_Launcher)
Host Serial : 495249
Path : C:\Program Files\SilverFast Application\SilverFast Epson-SE\Silve
rFast (Epson-SE).8ba
Permissions : <SilverFast (Epson-SE).8ba>: unlocked
Permissions : <SilverFast Epson-SE>: unlocked
Permissions : <SilverFast Application>: unlocked
Permissions : <Program Files>: LOCKED
Permissions : <C:>: unlocked
Version : SilverFast Epson-SE v6.5.0r4e
System : Microsoft Windows XP (Version 5.1, Service Pack 2, Build 2600)
Memory : 2049 MB RAM
-------------------------------------------------------------------------
Processor Information:
-------------------------------------------------------------------------
Dual-Core AMD Opteron(tm) Processor 2216, 2400MHz
-------------------------------------------------------------------------
Memory Information
-------------------------------------------------------------------------
Physical Installed: 2047MB
Physical Available: 2047MB
Virtual Total: 2047MB
Virtual Available: 2033MB
-------------------------------------------------------------------------
Disk Information:
-------------------------------------------------------------------------
Drive Letter: A:\ removable
Drive Letter: C:\ fixed 78520MB total, 44442MB available
Drive Letter: D:\ fixed 78520MB total, 78382MB available
Drive Letter: E:\ cdrom
-------------------------------------------------------------------------
Monitor Information:
-------------------------------------------------------------------------
Number of Physical Monitors: 1
Primary Monitor Resolution: 1600 x 1200
Primary Monitor Depth: 32
-------------------------------------------------------------------------
Detailed Hardware Information:
-------------------------------------------------------------------------
DISPLAY devices
Description: Plug and Play Monitor
Location: Monitor
Driver mfg: (Standard monitor types)
Low-level name: Monitor\CTX2019
Location: Monitor
Low-level name: Monitor\DELA02E
Location: Monitor
Low-level name: Monitor\DELD015
Location: Monitor
Low-level name: Monitor\HWP0A72
Location: Monitor
Path: \Device\VideoPdo0
Low-level name: Monitor\MEL4631
HDAUDIO devices
Description: Realtek High Definition Audio
Location: MEDIA
Driver mfg: Realtek
Path: \Device\0000008a
Low-level name: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_10F10000&REV_10
01
HTREE devices
IDE devices
Name: SONY DVD RW AW-Q170A
Description: CD-ROM Drive
Location: CDROM
Driver mfg: (Standard CD-ROM drives)
Path: \Device\Ide\IdeDeviceP0T0L0-3
Low-level name: IDE\CdRomSONY_DVD_RW_AW-Q170A____________________1.73___
_
Name: Hitachi HDS721680PLA380
Description: Disk drive
Location: DiskDrive
Driver mfg: (Standard disk drives)
Path: \Device\Ide\IdeDeviceP3T0L0-19
Low-level name: IDE\DiskHitachi_HDS721680PLA380_________________P21OAB3A
Name: Hitachi HDS721680PLA380
Location: DiskDrive
Path: \Device\Ide\IdeDeviceP2T0L0-e
Low-level name: IDE\DiskHitachi_HDS721680PLA380_________________P21OAB3A
PCI devices
Description: PCI standard host CPU bridge
Location: System
Driver mfg: (Standard system devices)
Path: \Device\NTPNP_PCI0016
Low-level name: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00
Location: System
Location: System
Location: System
Location: System
Location: System
Location: System
Location: System
Description: PCI standard PCI-to-PCI bridge
Location: System
Location: System
Description: Texas Instruments OHCI Compliant IEEE 1394 Host Controll
er
Location: 1394
Driver mfg: Texas Instruments
Low-level name: PCI\VEN_104C&DEV_8023&SUBSYS_291510F1&REV_00
Description: NVIDIA Quadro FX 1500
Location: Display
Driver mfg: NVIDIA
Low-level name: PCI\VEN_10DE&DEV_029E&SUBSYS_032C10DE&REV_A1
Description: PCI standard RAM Controller
Location: System
Low-level name: PCI\VEN_10DE&DEV_0361&SUBSYS_291510F1&REV_A3
Description: PCI standard ISA bridge
Location: System
Low-level name: PCI\VEN_10DE&DEV_0364&SUBSYS_00000000&REV_A3
Description: NVIDIA nForce PCI System Management
Location: System
Driver mfg: NVIDIA
Description: NVIDIA nForce PCI System Management
Location: System
Driver mfg: NVIDIA
Location: System
Location: System
Description: Standard OpenHCD USB Host Controller
Location: USB
Driver mfg: (Standard USB Host Controller)
Low-level name: PCI\VEN_10DE&DEV_036C&SUBSYS_291510F1&REV_A1
Description: Standard Enhanced PCI to USB Host Controller
Location: USB
Low-level name: PCI\VEN_10DE&DEV_036D&SUBSYS_291510F1&REV_A2
Description: Standard Dual Channel PCI IDE Controller
Location: hdc
Driver mfg: (Standard IDE ATA/ATAPI controllers)
Low-level name: PCI\VEN_10DE&DEV_036E&SUBSYS_291510F1&REV_A1
Location: System
Description: Microsoft UAA Bus Driver for High Definition Audio
Location: System
Driver mfg: Microsoft
Description: NVIDIA Network Bus Enumerator
Location: NVIDIA Network Bus Enumerator
Driver mfg: NVIDIA
Description: NVIDIA Network Bus Enumerator
Location: NVIDIA Network Bus Enumerator
Driver mfg: NVIDIA
Location: System
Location: System
Location: System
Location: System
Location: System
Location: System
Location: hdc
Low-level name: PCI\VEN_10DE&DEV_037F&SUBSYS_291510F1&REV_A3
Location: hdc
Location: hdc
USB devices
Description: USB Root Hub
Location: USB
Path: \Device\USBPDO-0
Low-level name: USB\ROOT_HUB&VID10DE&PID036C&REV00A1
Description: USB Root Hub
Location: USB
Path: \Device\USBPDO-1
Low-level name: USB\ROOT_HUB20&VID10DE&PID036D&REV00A2
Description: USB Human Interface Device
Location: HIDClass
Low-level name: USB\Vid_03f0&Pid_0024&Rev_0300
Location: HIDClass
Low-level name: USB\Vid_046d&Pid_c03f&Rev_2000
Location: HIDClass
Low-level name: USB\Vid_046d&Pid_c043&Rev_2720
Description: USB Mass Storage Device
Location: USB
Driver mfg: Compatible USB storage device
Low-level name: USB\Vid_0471&Pid_082b&Rev_3000
Location: USB
Low-level name: USB\Vid_04b4&Pid_6830&Rev_0001
Name: EPSON Perfection V700/V750 #4
Description: EPSON Perfection V700/V750
Location: Image
Driver mfg: EPSON
Low-level name: USB\Vid_04b8&Pid_012c&Rev_0100
Name: EPSON Perfection V700/V750
Location: Image
Driver mfg: EPSON
Location: Image
Driver mfg: EPSON
Location: Image
Driver mfg: EPSON
Location: HIDClass
Low-level name: USB\Vid_056a&Pid_0018&Rev_0116
Description: CTE-650
Location: HIDClass
Location: HIDClass
Location: USB
Low-level name: USB\Vid_05ac&Pid_1260&Rev_0002
Name: Apple iPod
Description: Digital Still Camera
Location: Image
Driver mfg: Generic
Location: USB
Description: USB Composite Device
Location: USB
Low-level name: USB\Vid_0711&Pid_0250&Rev_0100
Location: USB
Location: USB
Location: HIDClass
Low-level name: USB\Vid_0711&Pid_0250&Rev_0100&MI_00
Location: HIDClass
Location: HIDClass
Location: HIDClass
Location: HIDClass
Location: HIDClass
Location: USB
Location: USB
Location: USB
Location: USB
Low-level name: USB\Vid_0ea0&Pid_2168&Rev_0200
Location: HIDClass
Location: HIDClass
Location: HIDClass
Location: HIDClass
Location: USB
Low-level name: USB\Vid_13fe&Pid_1e00&Rev_0110
Location: USB
Description: Data Interface
Location: USB
USBSTOR devices
Name: SanDisk U3 Cruzer Micro USB Device
Description: CD-ROM Drive
Location: CDROM
Driver mfg: (Standard CD-ROM drives)
Low-level name: USBSTOR\CdRomSanDisk_U3_Cruzer_Micro_7.01
Name: Apple iPod USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskApple___iPod____________1.62
Name: Apple iPod USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskApple___iPod____________2.70
Name: HTS54101 0G9AT00 USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskHTS541010G9AT00_________0000
Name: JetFlash TS256MJF2B USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskJetFlashTS256MJF2B______2.00
Name: Kingston DataTraveler G2 USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskKingstonDataTraveler_G2_1.00
Name: Philips USB Flash Drive USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskPhilips_USB_Flash_Drive_3000
Name: Qualcomm MMC Storage USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskQualcommMMC_Storage_____2.31
Name: SanDisk Cruzer USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskSanDisk_Cruzer__________8.01
Name: SanDisk U3 Cruzer Micro USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskSanDisk_U3_Cruzer_Micro_7.01
Name: Verbatim STORE N GO USB Device
Location: DiskDrive
Low-level name: USBSTOR\DiskVerbatimSTORE_N_GO______PMAP
V1394 devices
Description: 1394 Net Adapter
Location: Net
Driver mfg: Microsoft
Path: \Device\00000073
Low-level name: V1394\NIC1394
{1A3E09BE-1E45-494B-9174-D7385B45BBF5} devices
Description: NVIDIA nForce Networking Controller
Location: Net
Driver mfg: NVIDIA
Path: \Device\0000008c
Low-level name: {1a3e09be-1e45-494b-9174-d7385b45bbf5}\NVNET_DEV0373
Name: NVIDIA nForce Networking Controller #2
Description: NVIDIA nForce Networking Controller
Location: Net
Driver mfg: NVIDIA
Path: \Device\0000008d
Low-level name: {1a3e09be-1e45-494b-9174-d7385b45bbf5}\NVNET_DEV0373
-------------------------------------------------------------------------
End Hardware Detail List
-------------------------------------------------------------------------
-------------------------------------------------------------------------
Supported CPU features:
-------------------------------------------------------------------------
MMX yes
SSE yes
SSE2 yes
3DNOW! yes

SilverFast LOGFILE Support Details

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SilverFast LOGFILE Support Details

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* SilverFast LOGFILE *

If you experience any problems, please see our online help:

All other non-American countries:

Date and time: 27.1.2010 9:24:50

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