April 2010 Staff Performance Summary

-- Composite Parameters: basic measures of IT Help Desk Staff core competencies.

a. Technical Skills - Proficient in designated IT Environment
b. Task Management - Ability to manage daily tasks & special projects
c. Business Professionalism - Ability to handle stressful situations with Team & Users
d. Communication Skills - Effective at speaking, writing with IT Staff and Users
e. Team Player - Works well with others - Attitude
F. Work Ethic - Displays pattern of strong work behavior
Score Description
0 Does not meet expectations --> Less Effective [bottom 10%] Immediate performance plan.
1 Partially meets --> Needs improvement, if not capable move
3 Meets expectations --> "Highly Valued"! [50% quartile & above, of middle 70%] Steady, maintain current role.
9 Partially exceeds --> "Highly Valued" [75% quartile & above of middle 70%] Groom for next role.
13 Exceeds expectations --> "Top Performer", can do more [top 20%]

Sample:
Compe-
tencies
Scoring (avg compt)
a. #DIV/0!
b. #DIV/0!
c. #DIV/0!
d. #DIV/0!
e. #DIV/0!
f. #DIV/0!
0 0 0 0 0 0 0 0

"Meets Expectations" requires composite score of 15

Paired-comparison, force ranking as of March 31, 2010

compare

Net rank 0 0 0 0 0 0 0 0
IT HD Tech Composite competency & performance score
Score Percentile Rank
Rahzil 0 0.0% 1 #DIV/0! Top 20%
Kris 0 0.0% 1 #DIV/0! Middle 70%
Josh 0 0.0% 1 #DIV/0! Middle 70%
Mark 0 0.0% 1 #DIV/0! Middle 70%
Nathan 0 0.0% 1 #DIV/0! Less Effective 10%
Brady 0 0.0% 1 #DIV/0! Less Effective 10%
Martin 0 0.0% 1 #DIV/0! Less Effective 10%
Marcello 0 0.0% 1 #DIV/0! Less Effective 10%
0
 Forced Ranked Paired comparison matrix
rahzil nathan martin mark
rahzil
nathan
martin
mark
marcello
kris
josh
brady
etc
etc
Totals

Basic Instructions
Work across the columns, one at a time, comparing the person in the colum with
For example if 'employee a' is stronger than b, d, f, I, enter a '1' in the correspon
Likewise, if 'employee a' is weaker than employee c, e, g, h
(font colors are for the example only, to try to make the example clearer)

rahzil 1
nathan 2
martin 3
mark 4
marcello 5
kris 6
 josh 7
brady 8
 marcello kris josh brady etc etc
0
0
0
0

ing the person in the colum with each person in the corresponding row.
d, f, I, enter a '1' in the corresponding row.
yee c, e, g, h, then enter a '0' in the corresponding row.
ake the example clearer)