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Continuing professional development

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Leadership theories and the development


of nurses in primary health care
PHC332 Taylor R (2009) Leadership theories and the development of nurses in primary health care.
Primary Health Care. 19, 9, 40-45. Date of acceptance: September 8 2009.

Ruth Taylor is associate head


Abstract of school, Robert Gordon
University, Aberdeen
Nurses who work in primary care create, develop, implement, evaluate and critique policy with all the resulting
ramifications for national and local practice development and patient care. Working in partnership with patients
and users of healthcare, governance of practice, advances in roles, and service developments are examples Keywords
of the evolving nature of primary care and raise issues about the leadership capacity. It is therefore essential Leadership, primary care,
that nurses feel equipped to lead practice and feel able to contribute effectively at all levels. By taking a critical partnerships
perspective on the use of leadership theories, those working in primary care can develop their capability and
capacity to move practice forward.
These keywords are based on
the subject headings from the
Aims and intended learning outcomes in primary care (McIntosh and Tolson 2009). In British Nursing Index. This
This article aims to help you explore and evaluate particular, nurses in primary care often work more article has been subject to
leadership theories and to reflect on their value independently than those in hospital and other double-blind review.
in the context of your current and future practice. settings. This is not to say that collaborative working For related articles visit our
After reading this article you should be able to: is not important. Rather, it is worth emphasising the online archive and search
using the keywords
■■ Critique the practice context in which your leadership autonomy of primary care nurses so that consideration
skills are required. can be given to the leadership skills that will enable
■■ Evaluate leadership theories and their relevance for practice development in particular settings.
practice development. Leadership is a complex subject. The literature
■■ Reflect on your leadership potential and determine cites numerous definitions of ‘leadership’ and ‘leader’.
ways in which you can enhance your leadership A useful working definition as a means to explore
capability and capacity. clinical leadership is: ‘Leadership is seen in terms of
unifying people around values and then constructing
Introduction the social world for others around those values and
Leadership is widely discussed in the literature and is helping people to get through change’ (Stanley 2009).
a particular focus for nursing as a means to practice The definition seems to encapsulate core
enhancement (Hewison and Griffiths 2004). New concepts – the implication of a person who has
roles and the development of services in primary care a vision, bringing people together, determining
bring great opportunities for nursing leadership. Many values, facilitation – and emphasises the focus
of these opportunities arise from the policy drivers for change that we encounter in practice. It is,
for primary care and their implications for practice. however, challenging to attribute cause and effect
Nurses engage with policy at several levels to the demonstration of leadership behaviours
including development, implementation (Daiski 2004) and the outcomes of patient care and other
– through critique and the use of planned approaches measures of success in the clinical setting.
– and evaluation. The overarching aim, though, is to The extensive literature on leadership theory
improve patient care and patient outcomes. Effective that has emerged over the years offers a good
leadership in practice is important for successful case for the development of leadership skills
practice development and the enhancement of for practice development, enhancement and
patient care (Fitzsimons et al 2006, McKenna et al governance in practice. Nevertheless, the emphasis
2004) and is part of the role of all nurses working on leadership for the improvement of patient care

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should not be taken in isolation, and the cultural Box 1 Key issues affecting primary care
context needs to be considered and changes made
where required (Hewison and Griffiths 2004). ■■ Demographic changes including an ageing
This article aims to help you evaluate population, with the associated health needs
relevant theory and explore your personal and the impact on the working population.
aptitude for leadership. It challenges you to ■■ Increased longer-term disorders
reflect on your and others’ practice in the and complex conditions.
clinical environment in which you operate. ■■ Evolving patient/user expectations,
partnerships and empowerment for
Leadership and the practice context users; users as co-producers of care.
Why do we need to reflect on theories of leadership ■■ Reorientation of health and social care with
as primary care nurses? To answer this question, the rapid shift towards community care.
the context of primary care and the changes that are
■■ Evolving staff skill mix, for example,
taking place are a good starting point. Devolution
assistant practitioners.
has affected the context of health care across the
■■ Emphasis on the evidence/research-base.
UK (Peckham 2003). While political differences
exist – and it is important that we understand our ■■ Interprofessional and interagency working.
specific policy context – the key issues for emerging ■■ Emphasis on governance, accountability,
practice are broadly similar (Box 1) (Sines 2009). standards.
Leadership is required to meet the reforms and the ■■ Ethical issues relating to healthcare advances,
modernisation agenda. Stubbs and Forbes-Burford scientific and technological developments.
(2009) suggest that this requires ‘courage, resilience ■■ A focus on health promotion, public health
and commitment’. It is an exciting time in primary and tackling inequalities, staying healthy,
care, with new roles, new ways of working and prevention of ill health and self-management.
increasing autonomy. As primary care nurses you
may be writing policy, interpreting, implementing ■■ Situational-contingency theories.
and advancing policy, challenging policy that ■■ Transactional theories.
seems injudicious, and evaluating policy, all ■■ Transformational theories
aspects of the role that require leadership skills. (Bolden et al 2003, Wedderburn Tate 2004).
Each of these are summarised to provide a focus for
1 Policy drivers reflection on leadership in the context of the practice
environment.
Time out

Summarise the key policy drivers that


necessitate practice development in Great man theories
your area of practice. Why do you According to great man theories, leaders are
think that leadership is necessary in born and not made, and will arise when a great
the development, implementation and need arises. The theories were based on studies
evaluation of these policy drivers? of great leaders who usually came from the
What has your role been so far? aristocracy and were male (Bolden et al 2003).
Scholars attempted to identify the characteristics
You may have identified a role in the critique and that made up a great leader. These included
development of policy. You may also have thought such aspects as class, physical characteristics,
about the need to encourage an understanding personality type and age (Wedderburn Tate 2004).
and ownership of practice development, the In summary, great man theories asserted that:
identification of factors and resources that enhance ■■ Leaders were born and not made.
practice development, or strategic understanding ■■ Leaders would arise when there was a great need.
of the context in which you operate.
Trait theories
Leadership theories Trait theorists claim that leaders are born with
We are operating in a rapidly evolving environment inherited traits, and that there are particular personality
where change is an inherent part of professional life. and behavioural characteristics that are suitable for
Leadership is a prerequisite for the development of leadership (Bolden et al 2003). Studies of successful
practice. There are a number of theories of leadership: leaders have identified almost every positive human trait
■■ Great man theories. as being important for leadership (such as assertiveness,
■■ Trait theories. adaptability, confidence, intelligence, social skills).

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Continuing professional development
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Table 1 Transactional and transformational leadership: comparison circumstances will require different styles of leadership.
For example, in an emergency situation the leader
Transactional theories Transformational theories will be autocratic rather than participative.
Builds on people’s need to get a Builds on a people’s need for meaning. Leaders, therefore, may be effective in certain
job done and make a living. situations but not in others. There are a number of
models of leadership in the situational-contingency
Is preoccupied with power, Is preoccupied with purposes and theories. One of them is that of Tannenbaum
position, politics and perks. values, morals and ethics. and Schmidt’s leadership continuum (cited in
Is mired in daily affairs. Transcends daily affairs. Bolden et al 2003). The continuum ranges
from autocratic (telling) to persuasive (selling) to
Is short-term and hard Is orientated towards long-term consultative (consulting) to democratic (joining).
data orientated. goals without compromising
human values and principles.
2 Four styles
Focuses on tactical issues. Focuses more on missions

Time out
and strategies. Think about situations when you would use
the four styles (telling, selling, consulting and
Relies on human relations to Releases human potential identifying joining) in your clinical practice. Describe
lubricate human interactions. and developing new talent. the situations and reflect on which of
Follows and fulfils role expectations Designs and redesigns jobs to make the approaches was most appropriate.
by striving to work effectively them meaningful and challenging.
within current systems. You might have thought about: telling in an emergency
situation, selling when you have a plan to implement
Supports structures and systems Aligns internal structures and systems to a new way of working and need people on board,
that reinforce the bottom reinforce overarching values and goals. or consulting and joining when you have the time
line, maximise efficiency, and and resources to develop a policy collaboratively.
guarantee short-term profits. Situational-contingency theories assert that:
■■ The situational factors, the leader and the followers
(Covey 1992)
are all significant.
■■ Different leadership styles are required for different
Although some literature asserts that there is situations.
a set of particular characteristics that precisely
represents leadership, for example, the use of
emotional intelligence (Goleman et al 2002), there
3 Admiration
are others who disagree. Shaw (2007) asserts that
Time out

Think about someone you have previously


the trait approach to leadership is limiting for a admired in a leadership role. Describe why
number of reasons not least because the context in you admired them and consider whether this
which leadership takes place is not acknowledged. related to charisma or particular traits that
Additionally, the absence of particular traits does they demonstrated. What are the limitations
not necessarily relate to whether someone is an of trait theories if more primary care nurses
effective leader. Trait theories assert that: are to become empowered to lead?
■■ Leaders are born with particular traits.
■■ Particular personality and behavioural traits are You may have listed the ability to form relationships
suitable for leadership. and be sociable, to be assertive, to inspire
people or to be confident in different situations.
Situational-contingency theories You may then have gone on to consider that
Situational-contingency theories relate to the leadership skills can be developed and nurtured
factors that affect particular situations, and that so as to develop a critical mass of leaders in
the ability to lead is contingent on the situation primary care for the development of practice.
in which leadership takes place (Bolden et al
2003). There are three significant areas: Transactional theories
■■ The situation. According to transactional theories, people
■■ The leader. are motivated by rewards and punishment
■■ The follower. (Bolden et al 2003). In transactional theories,
These theories identify that there is no one leadership leaders sit towards the management end of a
approach that is suitable, and that different leadership/management continuum. Followers (or

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subordinates) are required to do what they are Box 2 Key leadership elements
told and will be rewarded – through money and
other simple rewards – if the task is achieved. ■■ Vision and strategic thinking
Conversely, the follower is seen as being fully ■■ External awareness
responsible for any task that has been delegated ■■ Influence
even where adequate resources are not available, ■■ Motivation
or where the follower does not have the relevant
■■ Confidence
capability. The environment in which the NHS
■■ Trust
operates lends itself to transactional leadership for the
achievement of targets, performance management ■■ Political skill
and impact of competencies or outcomes. ■■ Review, change and renewal of self and others
Transactional theories assert that: ■■ Teamwork, partnerships and alliances
■■ The leader sits towards the management end of a
continuum of leadership/management styles. Table 1 may help you to reflect on the strengths
■■ The leader is in control. and limitations of transactional and transformational
■■ People are motivated by money and simple rewards leadership, and to critique the value of both
to achieve tasks. approaches in your practice setting. You may
have felt that transactional leadership enables
Transformational theories staff to clearly understand the requirements for
Transformational leaders see relationships as practice development, and to demonstrate their
being of critical importance – primarily those achievement through particular competencies.
between the leader and the follower – thus You may then have thought about the scope for
taking leadership theory further (and possibly empowerment through transformational leadership,
in a different direction) to previous theories. but questioned the personal investment that is needed
There is an emphasis on empowerment and the to lead in this way. You may have felt, however,
development of potential for the achievement of that transformational leadership skills can enable
long-term goals (McNichol 2007, Shaw 2007). empowered practice in a transactional setting.
Change is a key focus for transformational
leadership (Bolden et al 2003). Essential features
of transformational leadership include:
5 Transformational
■■ Build a shared vision.
Time out

Understanding your own values and goals


■■ See the big picture and deal with complex issues. through personal insight, and a willingness
■■ Test thinking systematically. to reflect carefully on your working
■■ Encourage participation and motivation. relationships with others are two factors
■■ Share information and enable trust through team that are necessary should you wish to
working. develop your transformational leadership
■■ Recognise contributions and celebrate achievements. approach. To what extent are you equipped
■■ Create opportunities for continuous learning and to work in a more transformational way?
support people’s development, including own.
■■ Flexible and able to deal with unexpected issues. Shaw (2007) provides a comprehensive and
■■ Role model through behaviours and goal setting. succinct list of key leadership elements which you
■■ Network effectively (McNichol 2006, Shaw 2007). may have reflected on for Time out 5 (Box 2).
Transactional theories of leadership assert that: You can see from this list, and from the activities
■■ People will follow leaders who are inspirational. that you have undertaken so far, that leadership is
■■ The leader will develop a vision (possibly made up of a complex range of elements comprising
collaboratively), sell the vision and lead the way. skills, characteristics, context and people.

4 Empowerment Challenges of leadership


Pearson et al’s (2007) comprehensive systematic
review on developing and sustaining nursing leadership
Time out

To what extent do you think that


there is scope to work in a particular identifies the importance of supportive, empowering
leadership way in your own practice? organisational structures for good leadership and a
Does one approach seem more direct but positive, healthy work environment. For leadership
potentially less empowering for others? to impact on practice in a positive way, the
conditions have to be right to support leadership.

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Continuing professional development
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6 Reflection uk – is a useful resource. You will recognise some of


the aspects of leadership that the NHS Leadership
Centre value in the theories of leadership that you have

Time out
Reflect on your area of clinical practice.
How can you create (or have you created) explored so far. There are, of course, other opportunities
the conditions that support leadership for leadership development available from a variety
and enhance practice? For example, of organisations that you may wish to explore.
have those in leadership roles helped to You have now had the opportunity to critique
create contexts in which you have the your area of practice and your own leadership in
freedom and encouragement to lead? the contemporary context of your practice.
You may feel that you wish to discuss
this activity with your colleagues.
7 Key skills
If you discussed your environment with your

Time out
Think about one aspect of your practice that
colleagues, you may have identified areas such as is to be taken forward and for which you
job and role satisfaction, recruitment and retention can take the lead. Identify the key leadership
rates, absence levels, and others as indicators of skills that you will employ (even if you
whether your environment nurtures leadership for feel that you still need to develop some of
the enhancement of practice. For example, you may these). Think about how you can develop
have identified that you and your colleagues are in a your leadership capability and capacity.
position to undertake relevant leadership development
as a means to grow personally and professionally. There are many ways in which you could develop
You may feel that your environment is conducive your leadership potential. For example, you
for leadership, or that small changes could make may have considered some of the following:
a high impact on the support of leadership and ■■ Undertake a literature search and summarise the key
the enhancement of practice. If you have identified findings as they apply to your practice.
potential areas for improvement, keep these in mind ■■ Identify a leadership programme or training/
as you complete the final activities in the article. professional education opportunity that you can
Now you should be ready to focus on your access locally.
own leadership potential. The next section asks ■■ Work with a mentor or coach to reflect on, and
you to reflect on where you are now, where develop, your leadership skills.
you want to be, and how you plan to develop ■■ Produce a proposal to enhance an area of practice
your capability and capacity as a leader. for which you will take the lead.

Developing leadership potential Leadership and the future


Organisations often develop their own principles You have now completed almost all the activities and
or frameworks for leadership and it is through this should be able to discuss the merits, or otherwise,
process – rather than the development of the principles of leadership theories and approaches. You have
themselves – that organisations find ways in which considered them in relation to your own practice,
the development of the culture and the approaches identified the policy drivers that require leadership, and
to leadership will enhance their practice. A good thought about ways in which you can achieve your
example is the NHS Leadership Qualities Framework leadership potential in at least one area of your practice.
(NHS Institute for Innovation and Improvement Many thinkers in leadership theory advocate
2005). It identifies three broad areas for development a transformational approach in organisations to
with the ultimate aim of improving services: enable people (and organisations) to achieve their
■■ The development of personal qualities – self fullest potential. Daniel Goleman is a leading
belief, self awareness, self management, drive for author in the field of emotional intelligence as a
improvement. valuable competency that engenders enthusiasm
■■ Setting the direction – political astuteness, drive for an energetic organisation (Goleman 2002).
for results, seizing the future, intellectual flexibility, Senge et al (2005) provide a detailed view
broad scanning. of contemporary theory on creating change in an
■■ Delivering the service – leading change through ethical way that serves individuals, groups and
people, holding to account, empowering others, societies. However, caution should be exercised
effective and strategic influencing, collaborative in taking on transformational leadership theory
working. wholesale given the context in which primary care
The website – www.nhsleadershipqualities.nhs. nurses operate. It is possible to use transformational

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leadership skills within a transactional setting.


Leadership theory continues to develop
Find out more
with examples of new thinking emerging ■■ RCN Clinical Leadership Programme
from the literature. The ‘leadership compass’ www.rcn.org.uk/development/practice/leadership
(Cook et al 2004) is one example of emerging
theory. Cook et al (2004) represent business, ■■ Centre for the Development of Healthcare
political, spiritual and emotional intelligences as Policy and Practice, Leading an Empowered
points on a compass, each requiring balance in a Organisation (LEO)
leader. You may wish to explore other theories. www.cdhpp.leeds.ac.uk/services/leo.php
Leadership is needed for the development of future
practice. Primary care nurses will play a key role in the ■■ Open University
development of emerging services, such as polyclinics, www.open.ac.uk
outpatient activity in the community, minor and invasive
surgery in local communities (Sines 2009). They ■■ Many universities offer courses/modules on
will continue to have a major role in developing and leadership for clinical practice. One innovative
sustaining strong partnerships with users of services, example is an online Masters in Nursing
and in taking other practice developments forward. (Nurse-Led Practice)
www.rgu.ac.uk/nursing/courses/
Conclusion page.cfm?pge+43417
Leadership theories will enable you to use the
skills required in any given situation through a
process of understanding, critical reflection and
evaluation. This article has highlighted some
of the key issues, and you are encouraged to
explore many of the issues more widely.

8 Practice profile
Time out

Now that you have completed the


article, you may wish to complete a
practice profile. Guidelines to help
you are provided on page 46.

References
Bolden R, Gosling J, Marturano A et al (2003) Goleman D, Boyatzis R, McKee A (2002) NHS Institute for Innovation and Sines D (2009) The context of primary
A Review of Leadership Theory and Competency The New Leaders: Transforming the Art of Improvement (2005) NHS Leadership Qualities health care nursing In: Sines D, Saunders M,
Frameworks. Centre for Leadership Studies, Leadership into the Science of Results. Little, Framework. www.nhsleadershipqualities.nhs.uk Forbes-Burford J (2009) (Eds) Community Health
University of Exeter. http://centres.exeter.ac.uk/ Brown, London. (Last accessed: September 23 2009.) Care Nursing (Fourth edition). Wiley-Blackwell,
cls/research/abstract.php?id=29 (Last accessed: Chichester.
Hewison A, Griffiths M (2004) Leadership Pearson A, Laschinger H, Porritt K et al
September 23 2009.)
development in health care: a word of (2007) Comprehensive systematic review of Stanley S (2009) Clinical leadership and the
Covey S (1992) Principle-centred Leadership. caution. Journal of Health Organization and evidence on developing and sustaining theory of congruent leadership In: Bishop V
Simon and Schuster, London. Management. 18, 6, 464-473. nursing leadership that fosters a healthy work (2009) (ed) Leadership for Nursing and Allied
environment in healthcare. International Journal Health Care Professionals. McGraw Hill,
Cook S, Macauley S, Coldicott H (2004) McIntosh J, Tolson D (2009) Leadership as part
of Evidence-based Healthcare. 5, 2, 208-253. Berkshire.
Change Management Excellence: Using the of the nurse consultant role: banging the drum
Four Intelligences for Successful Organizational for patient care. Journal of Clinical Nursing. 18, Peckham S (2003) Recent health and social Stubbs K, Forbes-Burford J (2009)
Change. Kogan Page, London. 2, 219-227. policy developments, In: Watkins D, Edwards J, Modernisation of primary care: innovation,
Gastrell P (Eds) Community Health Nursing: leadership and enterprise within the workforce
Daiski I (2004) Issues and innovations McKenna H, Keeney S, Bradley M (2004) Nurse
Frameworks for Practice. Baillière Tindall, In: Sines D, Saunders M, Forbes-Burford J (2009)
in nursing practice: Changing nurses’ leadership within primary care: the perceptions
Edinburgh. (Eds) Community Health Care Nursing (Fourth
dis-empowering relationship patterns. Journal of community nurses, GPs, policy makers and
edition). Wiley-Blackwell, Chichester.
of Advanced Nursing. 48, 1, 43-50. members of the public. Journal of Nursing Senge P, Scharmer C, Jaworski J et al (2005)
Management. 12, 1, 69-76. Presence: Exploring Profound Change in People, Wedderburn Tate C (2004) Leadership in
Fitzsimons D, McCance T, Armstrong N
Organizations and Society. Nicholas Brealey Nursing. Churchill Livingstone, London.
(2006) Nursing and healthcare management McNichol E (2007) Understanding yourself as a
Publishing, London.
and policy: Vision, leadership and partnership: leader In: McNichol E, Hamer S (Eds) Leadership
how to enhance the nursing and midwifery and Management: A 3-Dimensional Approach. Shaw S (2007) Nursing Leadership. Blackwell
contribution to research and development. Nelson Thornes, Cheltenham. Publishing, Oxford.
Journal of Advanced Nursing. 55, 6, 748-756.

PRIMARY HEALTH CARE November 2009 | Volume 19 | Number 9 45


Continuing professional development

Practice profile
What do I do now? awarded for successful completion communication skills and re-arranges
■■ Using the information in section 1 to guide of the practice profile. her clinic room so that she will sit next
you, write a practice profile of between ■■ Feedback is not provided: a certificate to her patients when talking to them.
750 and 1,000 words – ensuring that you indicates that you have been successful. She makes a conscious decision to pay
have related it to the article that you have ■■ Keep a copy of your practice profile attention to her own body language,
studied. See the examples in section 2. and add this to your professional profile posture and eye contact, and notices that
■■ Write ‘Practice Profile’ at the top of – copies are not returned to you. communication with patients improves.
your entry followed by your name, the This forms the basis of her practice profile.
title of the article, which is: ‘Leadership 1. Framework for reflection ■■ Example 2 After reading a CPD article
theories and the development of ■■ Study the checklist (section 3). on ‘Wound care’, Amajit, a senior staff
nurses in primary health care’, and the ■■ What have I learnt from this article? nurse on a surgical ward, approached
article number, which is PHC332. ■■ To what extent were the intended the nurse manager about her concerns
■■ Complete all of the requirements of learning outcomes met? about wound infections on the ward.
the cut-out form provided and attach it ■■ What do I know, or can I do, Following an audit that Amajit undertook,
securely to your practice profile. Failure to now, that I did not/could not a protocol for dressing wounds was
do so will mean that your practice profile before reading the article? established which led to a reduction in
cannot be considered for a certificate. ■■ What can I apply immediately to my wound infections in her ward and across
■■ You are entitled to unlimited free entries. practice or client/patient care? the directorate. Amajit used this experience
■■ Using an A4 envelope, send for your free ■■ Is there anything that I did not understand, for her practice profile and is now taking
assessment to: Practice Profile, RCN need to explore or read about further, part in a region-wide research project.
Publishing Company, Freepost PAM to clarify my understanding?
10155, Harrow, Middlesex HA1 3BR ■■ What else do I need to do/know to extend 3. Portfolio submission
by November 2010. Please do not my professional development in this area? Checklist for submitting your practice profile
staple your practice profile and cut-out ■■ What other needs have I identified in ■■ Have you related your practice
slip – paper-clips are recommended. relation to my professional development? profile to the article?
You can also email practice profiles ■■ How might I achieve the above needs? ■■ Have you headed your entry with: the title
to practiceprofile@rcnpublishing. (It might be helpful to convert these ‘Practice Profile’; your name; the title of
co.uk. You must also provide the same to short/ medium/long-term goals the article; and the article number?
information that is requested on the and draw up an action plan.) ■■ Have you written between 750 and
cut-out form. Type ‘Practice Profile’ in 1,000 words?
the email subject field to ensure you are 2. Examples of practice profile entries ■■ Have you kept a copy of the practice
sent a response confirming receipt. ■■ Example 1 After reading a CPD article profile for your own portfolio?
■■ You will be informed in writing on ‘Communication skills’, Jenny, a ■■ Have you completed the cut-out form
of your result. A certificate is practice nurse, reflects on her own and attached it to your entry?

Continuing Professional Development: Practice Profile


Please complete this form using a ballpoint Full title and date of article: Job title:
pen and CAPITAL letters only, then cut out
and send it in an envelope no smaller than Place of work:
9x6 inches to:
Address:
Practice Profile No. of article:
RCN Publishing Company
Freepost PAM 10155 First name: Postcode:
Harrow, Middlesex HA1 3BR
Surname: Daytime tel:

46 November 2009 | Volume 19 | Number 9 PRIMARY HEALTH CARE


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