Professional Documents
Culture Documents
Feature
should not be taken in isolation, and the cultural Box 1 Key issues affecting primary care
context needs to be considered and changes made
where required (Hewison and Griffiths 2004). ■■ Demographic changes including an ageing
This article aims to help you evaluate population, with the associated health needs
relevant theory and explore your personal and the impact on the working population.
aptitude for leadership. It challenges you to ■■ Increased longer-term disorders
reflect on your and others’ practice in the and complex conditions.
clinical environment in which you operate. ■■ Evolving patient/user expectations,
partnerships and empowerment for
Leadership and the practice context users; users as co-producers of care.
Why do we need to reflect on theories of leadership ■■ Reorientation of health and social care with
as primary care nurses? To answer this question, the rapid shift towards community care.
the context of primary care and the changes that are
■■ Evolving staff skill mix, for example,
taking place are a good starting point. Devolution
assistant practitioners.
has affected the context of health care across the
■■ Emphasis on the evidence/research-base.
UK (Peckham 2003). While political differences
exist – and it is important that we understand our ■■ Interprofessional and interagency working.
specific policy context – the key issues for emerging ■■ Emphasis on governance, accountability,
practice are broadly similar (Box 1) (Sines 2009). standards.
Leadership is required to meet the reforms and the ■■ Ethical issues relating to healthcare advances,
modernisation agenda. Stubbs and Forbes-Burford scientific and technological developments.
(2009) suggest that this requires ‘courage, resilience ■■ A focus on health promotion, public health
and commitment’. It is an exciting time in primary and tackling inequalities, staying healthy,
care, with new roles, new ways of working and prevention of ill health and self-management.
increasing autonomy. As primary care nurses you
may be writing policy, interpreting, implementing ■■ Situational-contingency theories.
and advancing policy, challenging policy that ■■ Transactional theories.
seems injudicious, and evaluating policy, all ■■ Transformational theories
aspects of the role that require leadership skills. (Bolden et al 2003, Wedderburn Tate 2004).
Each of these are summarised to provide a focus for
1 Policy drivers reflection on leadership in the context of the practice
environment.
Time out
Table 1 Transactional and transformational leadership: comparison circumstances will require different styles of leadership.
For example, in an emergency situation the leader
Transactional theories Transformational theories will be autocratic rather than participative.
Builds on people’s need to get a Builds on a people’s need for meaning. Leaders, therefore, may be effective in certain
job done and make a living. situations but not in others. There are a number of
models of leadership in the situational-contingency
Is preoccupied with power, Is preoccupied with purposes and theories. One of them is that of Tannenbaum
position, politics and perks. values, morals and ethics. and Schmidt’s leadership continuum (cited in
Is mired in daily affairs. Transcends daily affairs. Bolden et al 2003). The continuum ranges
from autocratic (telling) to persuasive (selling) to
Is short-term and hard Is orientated towards long-term consultative (consulting) to democratic (joining).
data orientated. goals without compromising
human values and principles.
2 Four styles
Focuses on tactical issues. Focuses more on missions
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and strategies. Think about situations when you would use
the four styles (telling, selling, consulting and
Relies on human relations to Releases human potential identifying joining) in your clinical practice. Describe
lubricate human interactions. and developing new talent. the situations and reflect on which of
Follows and fulfils role expectations Designs and redesigns jobs to make the approaches was most appropriate.
by striving to work effectively them meaningful and challenging.
within current systems. You might have thought about: telling in an emergency
situation, selling when you have a plan to implement
Supports structures and systems Aligns internal structures and systems to a new way of working and need people on board,
that reinforce the bottom reinforce overarching values and goals. or consulting and joining when you have the time
line, maximise efficiency, and and resources to develop a policy collaboratively.
guarantee short-term profits. Situational-contingency theories assert that:
■■ The situational factors, the leader and the followers
(Covey 1992)
are all significant.
■■ Different leadership styles are required for different
Although some literature asserts that there is situations.
a set of particular characteristics that precisely
represents leadership, for example, the use of
emotional intelligence (Goleman et al 2002), there
3 Admiration
are others who disagree. Shaw (2007) asserts that
Time out
subordinates) are required to do what they are Box 2 Key leadership elements
told and will be rewarded – through money and
other simple rewards – if the task is achieved. ■■ Vision and strategic thinking
Conversely, the follower is seen as being fully ■■ External awareness
responsible for any task that has been delegated ■■ Influence
even where adequate resources are not available, ■■ Motivation
or where the follower does not have the relevant
■■ Confidence
capability. The environment in which the NHS
■■ Trust
operates lends itself to transactional leadership for the
achievement of targets, performance management ■■ Political skill
and impact of competencies or outcomes. ■■ Review, change and renewal of self and others
Transactional theories assert that: ■■ Teamwork, partnerships and alliances
■■ The leader sits towards the management end of a
continuum of leadership/management styles. Table 1 may help you to reflect on the strengths
■■ The leader is in control. and limitations of transactional and transformational
■■ People are motivated by money and simple rewards leadership, and to critique the value of both
to achieve tasks. approaches in your practice setting. You may
have felt that transactional leadership enables
Transformational theories staff to clearly understand the requirements for
Transformational leaders see relationships as practice development, and to demonstrate their
being of critical importance – primarily those achievement through particular competencies.
between the leader and the follower – thus You may then have thought about the scope for
taking leadership theory further (and possibly empowerment through transformational leadership,
in a different direction) to previous theories. but questioned the personal investment that is needed
There is an emphasis on empowerment and the to lead in this way. You may have felt, however,
development of potential for the achievement of that transformational leadership skills can enable
long-term goals (McNichol 2007, Shaw 2007). empowered practice in a transactional setting.
Change is a key focus for transformational
leadership (Bolden et al 2003). Essential features
of transformational leadership include:
5 Transformational
■■ Build a shared vision.
Time out
Time out
Reflect on your area of clinical practice.
How can you create (or have you created) explored so far. There are, of course, other opportunities
the conditions that support leadership for leadership development available from a variety
and enhance practice? For example, of organisations that you may wish to explore.
have those in leadership roles helped to You have now had the opportunity to critique
create contexts in which you have the your area of practice and your own leadership in
freedom and encouragement to lead? the contemporary context of your practice.
You may feel that you wish to discuss
this activity with your colleagues.
7 Key skills
If you discussed your environment with your
Time out
Think about one aspect of your practice that
colleagues, you may have identified areas such as is to be taken forward and for which you
job and role satisfaction, recruitment and retention can take the lead. Identify the key leadership
rates, absence levels, and others as indicators of skills that you will employ (even if you
whether your environment nurtures leadership for feel that you still need to develop some of
the enhancement of practice. For example, you may these). Think about how you can develop
have identified that you and your colleagues are in a your leadership capability and capacity.
position to undertake relevant leadership development
as a means to grow personally and professionally. There are many ways in which you could develop
You may feel that your environment is conducive your leadership potential. For example, you
for leadership, or that small changes could make may have considered some of the following:
a high impact on the support of leadership and ■■ Undertake a literature search and summarise the key
the enhancement of practice. If you have identified findings as they apply to your practice.
potential areas for improvement, keep these in mind ■■ Identify a leadership programme or training/
as you complete the final activities in the article. professional education opportunity that you can
Now you should be ready to focus on your access locally.
own leadership potential. The next section asks ■■ Work with a mentor or coach to reflect on, and
you to reflect on where you are now, where develop, your leadership skills.
you want to be, and how you plan to develop ■■ Produce a proposal to enhance an area of practice
your capability and capacity as a leader. for which you will take the lead.
8 Practice profile
Time out
References
Bolden R, Gosling J, Marturano A et al (2003) Goleman D, Boyatzis R, McKee A (2002) NHS Institute for Innovation and Sines D (2009) The context of primary
A Review of Leadership Theory and Competency The New Leaders: Transforming the Art of Improvement (2005) NHS Leadership Qualities health care nursing In: Sines D, Saunders M,
Frameworks. Centre for Leadership Studies, Leadership into the Science of Results. Little, Framework. www.nhsleadershipqualities.nhs.uk Forbes-Burford J (2009) (Eds) Community Health
University of Exeter. http://centres.exeter.ac.uk/ Brown, London. (Last accessed: September 23 2009.) Care Nursing (Fourth edition). Wiley-Blackwell,
cls/research/abstract.php?id=29 (Last accessed: Chichester.
Hewison A, Griffiths M (2004) Leadership Pearson A, Laschinger H, Porritt K et al
September 23 2009.)
development in health care: a word of (2007) Comprehensive systematic review of Stanley S (2009) Clinical leadership and the
Covey S (1992) Principle-centred Leadership. caution. Journal of Health Organization and evidence on developing and sustaining theory of congruent leadership In: Bishop V
Simon and Schuster, London. Management. 18, 6, 464-473. nursing leadership that fosters a healthy work (2009) (ed) Leadership for Nursing and Allied
environment in healthcare. International Journal Health Care Professionals. McGraw Hill,
Cook S, Macauley S, Coldicott H (2004) McIntosh J, Tolson D (2009) Leadership as part
of Evidence-based Healthcare. 5, 2, 208-253. Berkshire.
Change Management Excellence: Using the of the nurse consultant role: banging the drum
Four Intelligences for Successful Organizational for patient care. Journal of Clinical Nursing. 18, Peckham S (2003) Recent health and social Stubbs K, Forbes-Burford J (2009)
Change. Kogan Page, London. 2, 219-227. policy developments, In: Watkins D, Edwards J, Modernisation of primary care: innovation,
Gastrell P (Eds) Community Health Nursing: leadership and enterprise within the workforce
Daiski I (2004) Issues and innovations McKenna H, Keeney S, Bradley M (2004) Nurse
Frameworks for Practice. Baillière Tindall, In: Sines D, Saunders M, Forbes-Burford J (2009)
in nursing practice: Changing nurses’ leadership within primary care: the perceptions
Edinburgh. (Eds) Community Health Care Nursing (Fourth
dis-empowering relationship patterns. Journal of community nurses, GPs, policy makers and
edition). Wiley-Blackwell, Chichester.
of Advanced Nursing. 48, 1, 43-50. members of the public. Journal of Nursing Senge P, Scharmer C, Jaworski J et al (2005)
Management. 12, 1, 69-76. Presence: Exploring Profound Change in People, Wedderburn Tate C (2004) Leadership in
Fitzsimons D, McCance T, Armstrong N
Organizations and Society. Nicholas Brealey Nursing. Churchill Livingstone, London.
(2006) Nursing and healthcare management McNichol E (2007) Understanding yourself as a
Publishing, London.
and policy: Vision, leadership and partnership: leader In: McNichol E, Hamer S (Eds) Leadership
how to enhance the nursing and midwifery and Management: A 3-Dimensional Approach. Shaw S (2007) Nursing Leadership. Blackwell
contribution to research and development. Nelson Thornes, Cheltenham. Publishing, Oxford.
Journal of Advanced Nursing. 55, 6, 748-756.
Practice profile
What do I do now? awarded for successful completion communication skills and re-arranges
■■ Using the information in section 1 to guide of the practice profile. her clinic room so that she will sit next
you, write a practice profile of between ■■ Feedback is not provided: a certificate to her patients when talking to them.
750 and 1,000 words – ensuring that you indicates that you have been successful. She makes a conscious decision to pay
have related it to the article that you have ■■ Keep a copy of your practice profile attention to her own body language,
studied. See the examples in section 2. and add this to your professional profile posture and eye contact, and notices that
■■ Write ‘Practice Profile’ at the top of – copies are not returned to you. communication with patients improves.
your entry followed by your name, the This forms the basis of her practice profile.
title of the article, which is: ‘Leadership 1. Framework for reflection ■■ Example 2 After reading a CPD article
theories and the development of ■■ Study the checklist (section 3). on ‘Wound care’, Amajit, a senior staff
nurses in primary health care’, and the ■■ What have I learnt from this article? nurse on a surgical ward, approached
article number, which is PHC332. ■■ To what extent were the intended the nurse manager about her concerns
■■ Complete all of the requirements of learning outcomes met? about wound infections on the ward.
the cut-out form provided and attach it ■■ What do I know, or can I do, Following an audit that Amajit undertook,
securely to your practice profile. Failure to now, that I did not/could not a protocol for dressing wounds was
do so will mean that your practice profile before reading the article? established which led to a reduction in
cannot be considered for a certificate. ■■ What can I apply immediately to my wound infections in her ward and across
■■ You are entitled to unlimited free entries. practice or client/patient care? the directorate. Amajit used this experience
■■ Using an A4 envelope, send for your free ■■ Is there anything that I did not understand, for her practice profile and is now taking
assessment to: Practice Profile, RCN need to explore or read about further, part in a region-wide research project.
Publishing Company, Freepost PAM to clarify my understanding?
10155, Harrow, Middlesex HA1 3BR ■■ What else do I need to do/know to extend 3. Portfolio submission
by November 2010. Please do not my professional development in this area? Checklist for submitting your practice profile
staple your practice profile and cut-out ■■ What other needs have I identified in ■■ Have you related your practice
slip – paper-clips are recommended. relation to my professional development? profile to the article?
You can also email practice profiles ■■ How might I achieve the above needs? ■■ Have you headed your entry with: the title
to practiceprofile@rcnpublishing. (It might be helpful to convert these ‘Practice Profile’; your name; the title of
co.uk. You must also provide the same to short/ medium/long-term goals the article; and the article number?
information that is requested on the and draw up an action plan.) ■■ Have you written between 750 and
cut-out form. Type ‘Practice Profile’ in 1,000 words?
the email subject field to ensure you are 2. Examples of practice profile entries ■■ Have you kept a copy of the practice
sent a response confirming receipt. ■■ Example 1 After reading a CPD article profile for your own portfolio?
■■ You will be informed in writing on ‘Communication skills’, Jenny, a ■■ Have you completed the cut-out form
of your result. A certificate is practice nurse, reflects on her own and attached it to your entry?