Scribd Logo
Upload

Welcome to Scribd!

  • Very Strong Relationship 9 Strong Relationship 3 Weak Relationship 1

    Uploaded by

    Re Za
    37 views1 page
    This document contains a table that ranks various factors that impact an IT department's work quality and other departments' work quality on scales of 1 to 9. The top three most important factors are: 1) Purchasing good quality equipment timely from reliable sources, 2) Coordinating with management to send staff to training classes, and 3) Using storage software. The document provides relative and absolute weights for each factor.

    Original Description:

    Original Title

    QFD

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document contains a table that ranks various factors that impact an IT department's work quality and other departments' work quality on scales of 1 to 9. The top three most important factors are: 1) Purchasing good quality equipment timely from reliable sources, 2) Coordinating with management to send staff to training classes, and 3) Using storage software. The document provides relative and absolute weights for each factor.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    37 views1 page

    Very Strong Relationship 9 Strong Relationship 3 Weak Relationship 1

    Uploaded by

    Re Za
    This document contains a table that ranks various factors that impact an IT department's work quality and other departments' work quality on scales of 1 to 9. The top three most important factors are: 1) Purchasing good quality equipment timely from reliable sources, 2) Coordinating with management to send staff to training classes, and 3) Using storage software. The document provides relative and absolute weights for each factor.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Client

    Importance

    Relative factor
    Relative weight
    Absolute factor
    Absolute weight
    Work speed
    Technical influence
    weak relationship
    strong relationship
    very strong relationship

    Impact on IT department work quality


    Impact on other departments work quality
    Important Solution
    1
    3
    9

    Coordinating with management to send staff to

    28

    112
    0.04
    0.44
    training Classes

    Purchasing good quality equipment timely,

    91

    384
    0.13
    0.14
    from reliable sources

    84
    Using storage Software

    336
    0.11
    0.13
    Funding for emergency purchases by IT

    56

    402
    0.13
    0.09
    Management

    56
    14
    Forecasting needs for a year

    0.01
    0.02
    Purchasing Test and measurement equipment

    504
    126

    0.16
    0.19
    31
    Purchasing required software

    194
    0.06
    0.05
    45
    Designing repairing equipment form

    250
    0.08
    0.07
    Purchasing good quality and the same
    92

    384
    0.13
    0.14
    equipment

    56
    14

    Preparing network map

    0.01
    0.02

    Specify approximate time of delivery


    54

    318
    0.10
    0.08

    equipment in the maintenance form


    1 2

    Us
    Us
    Us
    3

    Us

    Competitive Assessment
    4 5

    8
    7
    7
    9

    Importance
    3
    4
    4
    5

    Target value
    2
    1
    1
    2

    Sales point

    Absolute weight
    48
    28
    28
    90

    You might also like