LHH Professional Capability Matrix [Programs designed/delivered till date ]

FUNCTIONAL TRNG. BEHAVIOURAL TRNG. SOFT SKILLS LEADERSHIP TRNG.

1. Executive Coaching —
SENIOR based on Transactional
EXECUTIVE / Analysis
Head of BU 1. Change Management 1. Succession Planning 2. Entrepreneurial
Leadership

1. Competency-based
Interviewing Tools & 1. Assertiveness Therapy 1. Influencing Skills
1. Talent Engagement
2. Critical Thinking 2. Problem Solving
MANAGERIAL Techniques 2. Coaching & Mentoring
2. Quality Mgmt 3. Planning & Goal Setting (Troubleshooting)
CADRE 4. Emotional Intelligence 3. Decision-Making Tools
Skills
3. Finance for Non- 3. Situational Leadership
Finance 5. Creativity & Lateral 4. Advanced Presentation
& Thought Leadership
4. Project Mgmt. Thinking Skills

1. Presentation Skills
1. Assertiveness Therapy 1. Managing Teams
1.C-Sat & C-Del; 2. Language Skills - HIE
TEAM 2. Conflict Management 2. Action – Centered
Customer Focus & CRM 3. Advanced Writing Skills
LEADERS / 2. English Language –
3. Cross Cultural Sensitivity
4. Negotiation Skills
Leadership Model
SUPERVISORS 4. Time Mgmt. 3. Delegating, Coaching
Pronunciation, Grammar, 5. Effective Meetings &
5. Emotional Intelligence & Mentoring
Vocabulary & Fluency Teleconferencing

1. Sales Training – Key 1. Articulation Skills

1. Professionalism at Work
Account Mgmt.; Business 2. Business Writing Skills 1. Being an Effective
2. Interpersonal Effectiveness
Solution Selling; Retail 4. Effective Meetings & Team Player
ENTRY LEVEL 3. Conflict Management
Sales Teleconferencing 2. Taking Initiative &
4. Global Effectiveness
2. Telephone Etiquette - 5. Business Communication Ownership
5. Corporate Etiquette
Inbound & Outbound 6. Service NO – How to say 3. The Leadership Grid
6. Positive Mirroring
processes NO
3. Consultative Sales