Professional Documents
Culture Documents
9 The Black Belt's role in coaching the team can Average N Define
be best described as:
21 What are the key drivers for Project Selection? Difficult N Define
25 What are the two types of data you will Easy N Measure
encounter?
46 Over the long term, process capability will ...... Easy N Analyze
as compared to short-term capability
47 Process capability of an attribute data set is Easy N Analyze
calculated using:
48 Given the following information, calculate the Z Average Y Analyze
value. Mean = 100; SD=10; X=87
49 The centre line of a Run Chart represents: Easy N Analyze
50 The centre line in Box Plot represents: Easy N Analyze
51 The main purpose of Analyze phase is to: Average Y Analyze
52 The X-axis on the Run Chart depicts: Easy N Measure
53 Process with small capability indices have ...... Average N Analyze
sigma scale of measurement values:
54 DOE is used for: Easy N Improve
82 Which of the two X's would you consider for Difficult Details N Analyze
improving during the Analyze phase?
83 Refer C&E Matrix, which of the following has the Difficult Details N Measure
highest impact among the following functions?
92 For a process with long term Z value of 1.3, the Difficult N Analyze
probability of defect is:
93 Given the long term Z value (Z=1.62) & 10 Difficult N Analyze
opportunities to fail, calculate DPU?
94 Calculate the short-term Z value (approx) for the Difficult N Analyze
following attribute process with data given
below? Number of Units shipped = 350 Number
of defects made = 45 Number of defect
opportunities per unit = 1
95 Which of the following is NOT a high Risk Average N Improve
Factor? a) Risk Type-1: Performace; Ratings :
Severity-5; Occurence-5; Detection-5 b) Risk
Type-2: Design Maturity; Ratings : Severity-5;
Occurence-4; Detection-5 c) Risk Type-3:
Technology; Ratings : Severity-5; Occurence-4;
Detection-4 d) Risk Type-4: Process; Ratings :
Severity-5; Occurence-2; Detection-2
100 From the main effect plot below what can you Difficult Details N Improve
infer that
101 Read the scatter plot below. Which of the Average Details N Analyze
inferences are true about this scatter plot.
111 Process data being used in the initial setup of a Difficult N Analyze
process are assumed to have a normal
distribution. If the nominal (target) is set at the
center of the distribution and the specification
limits are set at ± 3 Sigma from the center, the
Cpk value is equal to:
126 The selectors of the Cognizant Cricket club have Average N Measure
to select one player for the Batsman's slot from
the 4 players whose statistics for their past
scores are given below : 1) Ramesh : Average =
50.3 , Std. Dev = 1.67 2) Shyam : Average =
53.4 , Std. Dev = 35.2 3) Dhiren : Average =
12.6 , Std. Dev = 2.3 4) Vikas : Average = 15.4
Std. Dev = 30.6 Who would be the best as far as
Statistics are concerned ?
127 The CTQ for the customer was "Defect Free Average N Define
Delivery ". The Project team wants to improve
this CTQ given by the customer. Which Project Y
measure best reflects the CTQ?
128 A project team carried out a Hypothesis testing Difficult N Analyze
to verify if the improvement solution
implemented on a pilot basis really resulted in a
statistical difference in improvement. The p value
calculated was = 0.007. Based on this and 95 %
Confidence, the conclusion would be:-
129 The Biggest Difference between ISO, CMM and Average N Define
Six Sigma is :
153 You are doing a project to calculate the number Easy N Control
of defects found in various projects at some
point of time. What will be a proper control chart
that will help you to track well
154 Which of these does not contribute to cost of Easy N Improve
project
155 Which of these are not associated with QFD Average N Define
156 The most expensive VOC collection tool is Easy N Define
157 Which of these is a deliverable for measure Easy N Measure
phase?
158 Which of these statements is false with respect Average N Analyze
to Pareto Analysis?
159 Is the network link speed dependent upon Easy N Analyze
location? To test this which Hypothesis test can
be used?
160 Which of these is a non parametric hypothesis Easy N Analyze
test?
161 Which of these is non parametric counterpart of Difficult N Analyze
ANOVA
162 The following is a GAP analysis tool Easy N Analyze
163 Crystal Ball is a tool used for: Average N Improve
164 NSS is trying to find the average network speed. Average N Measure
They always take data at 8 pm. This will lead to:
165 If all the data points are within the control limits, Average N Control
the process is called as:
166 There is 1000 LoC in a program. There are 5 Average N Analyze
such programs like this. In all 250 defects are
found. Find the DPMO
167 One graphical tool to compare means and Easy N Measure
varience of several processes is:
168 For a dataset, p Value was found to be 0.01. Average N Analyze
What is the conclusion:
169 The Vertical head wants to compare the Average N Analyze
performence of his vertical across 4 differant
locations. Which will be a appropriate tool to be
used:
170 Select the DOE experimental model which Easy N Improve
includes all possible factor levels:
171 A six sigma (shifted 1.5 sigma) process is Average N Measure
expected to be successful in 99.99966%. If the
number of steps is 150,000 then, what is the
overall yield
172 The uncontrollable variable which may get Average N Improve
introduced in DOE is:
173 Which company adopted Six Sigma for the first Easy N Define
time?
174 Calculate Zusl, if USL = 15, Mean = 10 and Std Average N Analyze
Dev = 2
175 DFSS stands for Easy N Define
206 CTQs are customer needs translated into critical Easy N Define
process requirements that are:
207 Key elements of a project Charter are Easy N Define
236 One of these tool is not used in Define Phase Easy N Define
237 Problems identified through VOC require Easy N Define
immediate containment, if they:
262 When do you use Focus group for collecting Easy N Define
VOC
265 Which is not a method for collecting VOC data Easy N Define
266 Which of the following are not included in the Easy N Define
project charter
267 Which of the following tools should be used to Easy N Define
obtain voice of customer data
268 Which of the following tools should be used to Easy N Define
obtain Voice of the Customer data
269 Which of these are you attempting to assess Easy N Define
through an expectation VOC:
280 What will be the desired p value for a hypothesis Average N Analyze
test with 99% confidence level to pass the null
hypothesis
281 In the equation E = Q * A, E stands for: Average N Control
282 In the equation E = Q * A, Q stands for: Average N Control
283 In the equation E = Q * A, A stands for: Average N Control
284 One tool helpful to cater change management in Easy N Control
Six Sigma is:
285 What Control chart will you use which has got Average N Control
small interval but sustained change tracking
capability?
286 The acceptable lower range for CpK value is: Average N Analyze
287 Which of these are not associated with TRIZ Difficult N Improve
333 which is the last phase where you can change a Easy N Analyze
project from DMAIC to DMADV and vice versa?
365 The operating scales for a factor in a DOE is: Average N Improve
366 The Cost Benefit Analysis should always be Average N Improve
validated by:
367 A dot chart is used for: Easy N Improve
382 Which hypothesis test will you choose when you Average N Analyze
have to compare between 2 different data set
383 Which hypothesis test will you choose when you Average N Analyze
have to compare a dataset with a standard
399 A software has 100 LOC. These 100 lines are: Easy N Analyze
401 What happens if, most of the Xs are found to be Average N Analyze
out of control in the Control Impact Matrix?
444 Reduction in Induction time for new joinees will Average N Improve
primarily produce:
445 Dollar savings will provide: Easy N Improve
446 Hypothesis testing can be of: Easy N Analyze
447 The Box Plot during attribute GRR gives you: Easy N Measure
454 A BPO recieves 400 calls per day. A chart needs Average N Control
to be drawn to monitor whether all calls are
addressed properly or not. Which chart will be
best used?
455 A BPO recieves 400-600 calls per day. A chart Average N Control
needs to be drawn to monitor whether all calls
are addressed properly or not. Which chart will
be best used?
456 A BPO recieves 400-600 calls per day. A chart Average N Control
needs to be drawn to monitor all callsthat are not
addressed properly. Which chart will be best
used?
457 A BPO recieves 400 calls per day. A chart needs Average N Control
to be drawn to monitor all callsthat are not
addressed properly. Which chart will be best
used?
458 A BPO wants to track calls on a cycle of each Average N Control
week for 2 months. What will be proper control
chart?
459 A BPO wants to track calls on a cycle of each Average N Control
day for 2 months. What will be proper control
chart?
460 Appraisal Rating for an associated needs to be Average N Control
monitored across various appraisal cycles. What
can be a good Control Chart for that?
461 A project gives you savings of $1000. The cost Average N Improve
for building the solution is $ 200, the testing
expenditure was $ 50, rework was $ 50 and
wages for the employees is $ 100. Calculate the
Net benefit:
462 FMEA can be used in all phases except: Easy N Improve
463 Criteria Based Matrix can be best utilized in Easy N Improve
which phase?
464 The modified brainstorming where the negative Easy N Improve
impact for a solution is thought first, is called as:
489 Value for Alpha while setting up proper Control Easy N Control
limits is:
490 What wil you do when:you have at least 30 more Easy N Control
data points to add to the chart and there have
been no known changes to the process
494 After the improvement is made the Std. Dev. Is Easy N Improve
expected to:
495 The measurement done in control phase is Easy N Control
based on:
Identifying the need Identifying the need, Approving the project To help the GB
and provide provide
direction/resources direction/resources and
for the project support the effort for the
project
Define Operational CTQ Customer Complaint Voice of Customer
Definition
Define Supplier; Supplier; Input; Process; Select; Investigate; Select; Inspect; Process;
Input; Procedure; Output; Customer Proceed; Obey; Control Obey; Control
Output; Customer
Totally inclusive of all easy to qualify, given the S-M-A-R-T Stated in terms of DPU
those affected by the environment in which Six reduction or Sigma
project Sigma must operate improvement
Rejecting a project Picking a solution and Linking the project Choosing a project that
that does not meet then implementing the outcome to Business has firm Champion
the project filtering project Objectives support
criteria
Project Champion Finance Analyst Company's Objective The Project team
keeping the Customer's
view in mind
An Overseer A non-supportive role that Coach, teacher, helper Giving directions and
assures complete success and supporter then assessing success
or failure
Define Interview Survey Focus Group Customer Complaint
Data
In clear ambiguous What the current process Future gains to the A target with which
terms, such that all state is organization improvement can be
involved will not measured from a
understand their baseline
meaning
66807 308537 6210 241730
Designing new Identifying the need and Improving the current Base lining the current
products provide process process
direction/resources for the
project
CEO is the most All the other quality A sureshot process for Return on Investments
important person methods are not effective increasing the topline
growth
It provides a clear It is a valuable decision It reduces Alpha errors It reduces Beta errors
way to measure a support tool
characteristic
Identify Sponsor and Identify CTQs from VOC Define Current State Map the Process
Team Resources
1 0.68 1 0.95
Business Case & Goal Statement & Project Data Collection Plan Project Milestones
Problem Statement Scope
Voice of Customer Employee Survey Results Business Critical Y's Customer Satisfaction
Survey Results
Identify team Identify the boundary of Eliminate non-value Scope value added
members the project adding activities activities
An output is not Process Capability can be Only the output is critical Inputs sometimes can
always measurable measured on outputs affect more than one
process steps
Common Cause and Common Cause and Simple Cause and Attribute Cause and
Special Cause Variable Cause Special Cause Special Cause
Variable and Special Variable and Attribute Variable and Common Special and common
The ability to Repeatability is not critical How well the The linearity of the
measure a given for a measurement system measurement variation measurement
characteristic exactly differs from the process
time after time variation
Control limits are for Control limits are internal Specification Limits and All of the above
averages and to the process and customer driven and
Specification limits Specification Limits are Control Limits are
are mostly for external to the process process driven
individual values
As Was, "As Is", What you THINK it is, Core Business Process, All of the above
"Should Be" What it REALLY is, What Business Sub-process,
it SHOULD be Sub-process
Portion under the Portion under the curve Both "a" and "b" Neither "a" nor "b"
curve between LSL & beyond the LSL & USL
USL
Increase Decrease Stay the same Rise only slightly
2 3 4 5
Its too time It misses interactions Its too statistically All of the above
consuming between one or more rigorous
variables
Pay-off Matrix Criteria Matrix FMEA DOE
x bar R p u I & MR
Statistical Process Sum Pilot Cost Statistical Primary Systematic Planning &
Control Cause Coordination
Fish Bone Analysis Mistake Proofing Cost Benefit Analysis Piloting
Variable data with Variable data with variable Attribute data (count) Attribute data
constant sample size sample size with constant/variable (proportion) with
sample size constant/variable
sample size
Control Plan Reaction Plan Long Term MSA Standard Operating
Procedure
Using a Golden Rule Using a Gage R&R Using an Operational Using Pareto Principle
Definition
Designing new Improving the current Baselining the current Engaging the
products process process management
Same Defect is the cause of Error is the cause of Defect is the same as
Errors Defects Mistake
97.5 95.5 94.5 99.5
A new data point is The process has reached Output of the process There are fundamental
added to the control the capability desired changes drastically changes in the process
chart
Precision Linearity Stability Accuracy
Describing the Describing the reasons for Giving feedback when it Providing actionable
behaviour in context giving feedback is convenient guidance
Identify problems Seek out the root causes Create solutions Measure the results
Number of Customer Number of Post Delivery CSS ratings on a Survey Cost involved in
Complaints Defects warranty Claims
Reject the Alternate There has been NO Both of the above Accept the Null
Hypothesis difference after the Hyposthesis
solution was implemented.
Six Sigma cannot be Six Sigma has an Only Six Sigma has a Only Six Sigma talks
started before ISO "Outside In" approach and Process approach about Defect Reduction
and CMM has no certification or
certifications assessment involved with
it
Reduce variation in Shift process mean Reduce Defects Ensure Customer
the process towards Target Satisfaction
No. of tasks with No. of tasks with 0 - 5 , 5 - No. of post delivery % of tasks with zero
Zero Post Delivery 10 , 10- 15 defects defects in each task Post Delivery Defects
Defects
Both Continuous and With Neither Continuous Only Discrete data Only Continuous data
Discrete data or Discrete data
These casues are If these causes are This is because of Each of these contribute
inherent in the present, the process is something specific and a specific & consistent
process predictable has a significant effect part of the total variation
from these causes
Histograms can be Histograms are easy to Histograms can be used Histograms require less
drawn on both plot than "Run charts" to assess Process data than "Run Charts"
"Continuous" and Capability more easily
"Discrete" data than Run charts
0.05 0.95 5 95
4 10 6 1
There is a "Common There is a "Special A Measurement System The Customer CTQ has
Cause" of variation Cause" of variation which problem which has changed
which needs to be needs tom be acted upon occurred which needs to
acted upon be found
No change, or the The essential leadership The need for immediate The need for new
status quo of the six sigma project action process technology
team
Nothing because You run the risk of calling You run the risk of Nothing because your
about 95% of the the process in control calling a process out of control limits are
data should fall within when it is really out of control when it really is determined by your
+ 2 standard control not out of control customer and not the
deviation process
Tollgates Scopes Customer definition Business Case
24 48 16 8
Read Post Reciept Risk Process Negotiation Risk Priority Number Risk Process Numerics
Bronson's test Anderson - Darling Test Kruskal Wallis Test Test of Symetry
Random Effect Model Latin Square Test Fixed Effects Model Replication Model
5 15 2 2.5
Defect For Six Sigma Design for Six Sigma Define For Six Sigma Derived From Six Sigma
Outlier Median Q1 Q2
Brain Writing Analogy Channeling Anti-Solution
50 32 40 10
40 10 32 20
Continous GRR Long Form GRR Short Form GRR ANOVA type GRR
0 -1 1 infinite
One point Beyond Two out of three Four out of five All of the above
Zone A consecutive points in consecutive points in
Zone A Zone B
69% 68% 67% 90%
must be written from must express the need, must be validated with all of the above
a customer’s not the solution the customer
perspective
the mission is unclear the mission is too broad the mission focuses on all of the above
or undefined symptoms rather than
root causes
writing the statement prejudging a root cause including a solution in all of the above
on assumptions the statement
specific & short and specific effective and efficient all of the above
measurable
Start & Stop Points Problem & Goal Project Milestones B&C
Statement
Project helps in Better Customer As per user requirement A & B
reducing Poor cost of Satisfaction & to reduce
Quality Customer Escalations
Goal Tool Philosophy Metrics
audit issues compliance issues chronic red BFTs all of the above
the materials, the internal or external one that takes inputs, is the product or service
resources or data recipient of a product or adds value and produced
required to produce service produces an output
an output
20-30 Participants 7-13 Participants 2-5 Participants 1-2 people
remove ambiguity scope and identify the organize large amounts estimate how much of
during measurement purpose of the of data total variation is due to
improvement project inherent variation in the
process
study variation in the analyze root causes check for out of control map out the elements of
process situations the process
using an Affinity using Kano Analysis validating CTQs with generating new ideas
Diagram customers
to identify potential organize large amounts of to prioritize CTQs None of the above
process problems customer information
High Level Process Root Cause identification Solution Generation Process Improvement
Map
Pareto Chart Run Chart Gantt Chart Control Chart
Project Scheduling Process Map Kano Model Statistical Modelling
customer CTQs measures value added & non- process start and stop
value added analysis points
QFD Process Map Cause & Effect Diagram FMEA
meeting the customer Fitness for use Freedom from All of the above
requirements deficiencies
To seperate out Neglect a set of Customer Address needs of top None of the above
various Customers in needs 80% Customers
distinct category
,identify and address
their common needs
creating a universal creating a new skillset adding inspection steps reducing the cost of
language rework and cycle time
internal requirement customer requirement no. of opportunities no. of errors made
Going towards BFT’s Achieving BFT’s Going beyond BFT’s Maintaining BFT’s
3.4 DPMO 4.5 DPMO 6.0 DPMO 0 DPMO
Supplier Measures Specific, Measurable, Select, Start,Make,Arrange,Rest
All Relevant in Attainable,Relevant, Time Measure,Analyze,Revie ore,Test
Totality Bound w , Test
Fragment Organize Elaborate Define
compliance, primary, secondary and hi-level, service quality basic, performance and
employee and tertiary needs and specific needs excitement needs
shareholder needs
Determining Goals of Determine Project CTQ’s A & B A only not B
your Project and High
level Process Map
Determine goals of Determine project CTQs Both the above None of the above
your project and high
level process map
Start measuring Develop Solutions Develop Specific Needs Root cause Analysis
Surveys, Interviews & Customer Complaints Listening Post All of the above
Focus Groups
Surveys, Interviews Customer Relation Service Call Rates All of the above
or Focus Groups Complaints
what does the assessment of customer assessment of how the does our process meet
customer really want satisfaction with current customer’s process fits customer expectations
process with ours
we receive 10% 24 bills were late 27 calls were not picked the TAT is >24 hours in
customer escalations up more than 20% cases
for entity 63
Top Management One who receives output One who gives you input One who places Orders
of your process to your process on you
call the customers up look at VOC data you ask customers to rate design a questionnaire
already have you on scale of 1-5
It is helpful in Generally used in the Is best completed by the Aim of FFA is to remove
identifying the initial stages of planning project leader rather or contain restrainers
"drivers" and than by the entire project and to increase forces
"restraints" pertaining team which helps the drivers.
to any new initiative
deployed in an
organization.
2 2.25 -2 0
Engineering Contradictions Brainstorming 39 principles
Concepts
1st 2nd 3rd 4th
Final pass yield First pass yield Througput yield Rolled throughput yield
Q1 Q2 Q3 Q4
Identify critical Xs? Sustaining Improvement Identify when the None of the above?
gained from six six sigma process goes out of
project? control?
Output Inputs Both a and b is true? None of the above?
Mistakes does not re Elimination of people who Both a and b is true? None of the above?
occur? make mistakes?
Pareto Mistake Proofing SPC Control Plan
23 24 44 56
Accept the Gage Reject the Gage Review OPD No further analysis
Accept the Gage Reject the Gage Review OPD No further analysis
Find out mean Find of Varience Check for normality Use it in a Run chart
AS-IS process map To-Be process map Actual proces map Deployment process
flow
Response Plan Monitoring Plan Mitigation Plan A&B
Machine Method Mother Nature Moment
Create a robust To prioratize solution Filter out the Xs which Cost Benefit Analysis
design implementation are non controllable
42 28 24 84
Low occurance Too Low occurance Too high occurance High occurance
Increase Remain same Flactuate Reduce
Take corrective Take control measures leave them Start a DMAIC project
action
Temparing Missed Prevention Bias Nothing Happens
Name of people in a Number of employees in a Defect severity Cycle time for testing
forum office
1 cm 10 cm 1 mm 10 mm
GB BB Champion Customer
Parts per million Project planning method Primary project matrix Potential problem
mechanism
Requirements were Hardware issue There is a time gap Developers are not
not clear between onsite & trained properly
offshore working hours
Requirements were Hardware issue There is a time gap Developers are not
not clear between onsite & trained properly
offshore working hours
Requirements were Hardware issue There is a time gap Developers are not
not clear between onsite & trained properly
offshore working hours
Requirements were Hardware issue There is a time gap Developers are not
not clear between onsite & trained properly
offshore working hours
Right Left Not Skewed Either A or B
Alpha => p value Alpha => Beta Beta <= p value Alpha < = p value
Data Collection Plan Data Collection Template Operational Definition Gage R & R
Different Data Defect Definition Attribute Discrete Data Analysis Defect Data Analysis
Analysis
Transfer Function Root Cause Analysis Capability Analysis Kano Analysis
The letter o using a horizontal line by * mark by ? Mark
Pugh Matrix FMEA TRIZ Cost Benefit Analysis
In side out thinking inside box thinking out of box thinking horizontal thinking
All failure modes Failure modes with High Failure modes with Low For the Greatest RPN
RPN RPN only
Factors Levels Replication Lurking Variable
Influence of one X on Influence of all Xs on Y Influence of one X on Influence of one X on all
Y another X other X
DOE FMEA Gage R & R Hypothesis Test
Screening Half Factorial Full Factorial Partial Factorial
Gross Benefit Gross Benefit - profit Gross Benefit - revenue Gross Benefit - cost
Handover project to Start a production support Create Control Plan Do a Cost Benefit
stake holder unit analysis
p chart np chart c chart u chart
p chart np chart c chart u chart
The improvement The number of discrete The number of The linkages between
expected from the values that a variable can experiments the variable and the nth
experiment take order fraction
The Y data should be The Y data should have Mean of Y should not be All of the above
Normal minimal variation greater than the
minimum value of Y
64 128 56 256
There is something As the value of the As the value of the We have to redo the
wrong in the variable increases, Y variable increases, Y experiments
experimentation decreases increases
It has a very high It has a very low impact on It has to be ignored Cannot say, till we look
impact on the Y the Y at the p values and the
values of coefficeints of
other variables
The number of The experiment is highly The experiment tends to Minitab cannot handle
variables are high complex and cannot give wrong results when so many variables
and they need to be accommodate all variables we vary too many
screened to a lower variables
number of variables
Find out the Verify that the Verify that random Verify that hypothesis
magnitude of imact of improvement is variation has been testing has been done
each of the variables sustainable minimized correctly
on Y
When the original customers wants o any change in the A&C
calculation is wrong change it original process
what the steps in the how (by what methods) who takes action based what action to take in
process are measurements are taken on the data the case of process
and recorded failures
It leads to replication It leads to lurking variable It leads to residual error It leads to experimental
error
Engaging the D C
management
It helps improves A A
bottomline
Establish Team C C
Charter
Distribution of data A A
Standard Deviation B B
1B B
Common Data D B
12 D D
Operational Analysis A A
70% B D
Funneling B B
Severity, Criticality, C C
Occurence
Does not matter; Higher D D
number wins
None of the above A A
None of the above D D
Range A A
Continuous B B
Scatter Plot B C
Sampling E E
Control Chart E C
Cp E C
0.97 B
9 runs C D
6 C
ANOVA E E
Design of Efficiency C C
x bar s D D
Piloting E E
Statistical Product A A
Control
Stratification B B
All of the above A D
Operational Definition B B
Total Opportunities D D
2.63 E
Continuous Integration E
has a positive effect on
the Reduction of
Number of bugs.
None of the above C C
Only a and b E E
1 B
Control B B
None of the above A A
2 B
Improvement A A
Alternatives to be
identified
involve stake holders B/C C
Continous A A
Scale C D
I-MR chart A A
Hypothesis Testing D D
Run Chart C C
DPMO E B
None of the above D D
Regression Analysis E A
None of the above C/B C
There is a significant A A
change in the process
Goal Statement A C
Stability Factor C E
Type 3 error B B
12 A A
EWMA A A
House of Quality D D
Lecture B B
Control Charts C C
F Test D D
Kanban B B
Simulation A E
None of the above C C
5P Process B B
5A A
MVC B C
Gage R & R A B
100.00% C
Lurking variable E E
Toyota C C
12.5 D D
VOC D D
Mode C C
Q3 A A
TRIZ E E
ROI is to be calculated C C
60 A A
60 D D
Attribute GRR E E
Logistic D D
Kurtosis E/D D
Beta-Alpha=1 C D
Gage R & R is needed D C
Trial B B
0.05 C C
None of the above D D
99.60% B B
B&C D D
AS - IS Process map e E
Karate Champs B B
Currency to Quantify C C
Control Charts A A
Use DMAIC E/A D
Proper take off & E E
landing
none of the above A/D B
Not applicable C C
Pareto Chart A A
SIPOC C C
Stakeholder Matrix D C
SIPOC A A
Don’t have funds for Six B B
Sigma project
Customers D D
Kano Model D D
It's Good C C
It's Good A A
Stratification A A
My own requirements B B
None of the above D C
99% DPMO A A
None of the above B B
Delete B B
Next generation A A
Cannot Say C C
Data Collection B C
GB D D
Survey A A
Focus Group A A
Pie Chart D D
None of the above C C
Never used A A
Data B C
Interviews C C
Timelines C C
Being a Customer B B
deadlines B A
All are deliverables D C
Gage R & R A A
Graphical Summary C C
QFD B B
My Boss B B
p=0 A B
Equity A A
Quantum B B
Argument D D
Business Case C C
Cusum Chart E E
-2.25 E E
Inventive solution C C
5th D D
PPA D D
Monte Doull B B
Too Few Runs C C
Defet A A
Histogram D D
Timesheet E E
Control charts C C
To meet Poka Yoke B B
Standard
CAP Tools A A
Statistical Product A A
Control
None of the above A A
C&D E E
Box Plot E E
p chart E E
X bar B B
USL A A
LCL B B
LCL C C
LCL C C
None of the above C C
both A & B E E
both C & D E E
$2,209 D
Calibration Cost A D
36% E E
Range B B
C&D E E
No assumptions A A
21 D D
100 B B
Control C C
Control C C
Loose negative C C
correlation
DOE B B
Pareto Chart E E
Change scope C C
Change scope A
Mode B B
B&C A D
Gage R & R C E
Ready & Record C C
Precision D D
% of variation D D
None of the above C B
Boss's opinion E E
Do nothing C C
Main Effects B D
Sponsor E E
Control Plan D D
SWOT analysis C C
168 E E
It is just a number C C
Can't Say D D
F Test D D
F Test A A
F Test B B
F Test D D
Verify C C
Verify B B
Team Info E E
5C D
Affinity diagram C C
Affinity diagram B D
Control C D
Control C D
Control B D
Control E D
Sample Size C C
Project performance A A
measure
Monitoring Plan C C
None of these A D
Descriptive Analysis B B
alpha value E E
Control D D
None of the above E D
Time A A
p value A A
p value B B
Walkthrough C C
Hypothesis Testing D D
using a vertical line C C
Gage R & R E E
vertical thinking C C
A&C D E
Charter D/B D
Charter B B
Interpolation E E
None of the above D D
Regression Analysis A A
None of the above A A
Gross Benefit - D D
Intangible Benefits
None of the above B B
Count Data D C
DPMO Calculation D D
A&C B B
None of the above B B
Perform a DOE A A
$900 D D
Control A A
Control D D
Robust Design B B
Robust Design C C
Either B or D E E
512 B B
Pugh Matrix C C
2+2 A A
None of these B B
None of these D B
None of these A D
None of these A A
None of these A A
Never change control D D
limits
None of these B A
0.1 C C
Nothing happens D D
Control E E
12000 C C
Should be 1 B B
No measurement is D D
sone
P bar E E
NP bar E E
arithmatic mean A A
arithmatic mean D D
p value C C
Q:77 & 78 Q:80
Q:79
Q:81
Q:82
Q:83
Q:99 Q:100
Q:101