Professional Documents
Culture Documents
SUBMITTED BY
ROHIT KUMAR DIXIT
Enrollment No. 18020211562
2. Registration : 18020211562
3. Course : BBA
4. Institution : ASODL
Place---------------
Approval Record
(to be compeleted at ASODL)
mid-1980s, organizations were, for the most part, thought of simply as rational
means by which to coordinate and control a group of people. They had vertical
more. They have personalities too, just like individuals. They can be rigid or
offices and people are different from the offices and people at General Mills.
Cambridge, Massachusetts, but each has a unique feeling and character beyond its
recognizing the important role that culture plays in the lives of organization
affecting an employee’s attitudes and behavior can be traced back more than 50
characteristics of an organization’s culture, not with whether or hot they like them.
That is, it’s a descriptive term. This is important because it differentiates this
environment. It’s concerned with how employees feel about the organization’s
expectations, reward practices, and the like. Although the two terms undoubtedly
have overlapping characteristics, keep in mind that the term organizational culture
career path should be set and communicated to the non-techies. Guidance and
associated with the position and thereby being in congruent with the people-
that other avenues be explored through feedback from employees. Though the
research.
OBJECTIVES AND SCOPE OF THE STUDY
RESEARCH OBJECTIVE
organization, Wipro
performance
⇒ The Operations gains very high importance against other departments owing to the
unique nature of the BPO industry
⇒ Kinds of sub systems that are under study will be best reflected by the operations
personnel.
METHODOLOGY
Research Design
This is a framework necessary for obtaining the information about the subsystems
Organization Culture, Training and development, Performance Appraisal and Feedback.
This information is used to reach the objective of the research. Both the exploratory and
conclusive research design is embraced in this research project.
Exploratory Research
The primary objective is to provide insights into the three subsystems and helps in the
guidance in the approach adopted to achieve the objective of the project. It is further
helpful in the conclusive research design adopted in this research.
Primary data
The primary data is first-hand which is collected by the team to perform the research on
the subsystems of Wipro Spectramind and facilitate further study and analysis. Specific
and concrete information about the three subsystems is collected from the upper
management and employees to help the team to perform the exploratory research in the
project. The data collected will be qualitative in nature based on small samples that
provide information and insights in understanding the functioning of the three subsystems
and their contribution towards organizations success.
Direct approach depth interview method will be adopted as the respondent is made
aware of the purpose of the interview. The depth interviews will be conducted with the
help of a discussion guidelines prepared for the same purpose.
Secondary Data
The data available and collected by the external sources that is relevant to achieve the
research objective is used in this process of research. The pertinent websites and the
published editorials will be the sources of secondary data
The performance of the three subsystems in the organization will be analyzed using
descriptive research design and a conclusion is arrived at.
The primary data will be collected from the employees of Wipro Spectramind.
A structured questionnaire which has both fixed alternative questions and open ended
questions will be administered to the employees in the operations to gauge their
perceptions on the utility of subsystems under study.
Target Population
The sampling frame is the representation of the target population (the collection of
elements who possess the information sought) and contains directions for identifying the
same. The sampling frame will be the employees in the age group 20-30 in the operations
department.
Sample Size
The size of the sample is 100 which will be representative of the target population.
CHAPTERISATION SCHEME
CHAPTER – 1 INTRODUCTION
CHAPTER – 2 LITERATURE REVIEW
CHAPTER – 3 OBJECTIVES OF THE STUDY
CHAPTER – 4 RESEARCH METHODOLOGY
BIBLIOGRAPHY
APPENDIX
APPENDIX
The information collected is purely academic purpose and will be kept confidential.
Respondent Profile
Name (Optional)
Age
Education
Department
Level in the
Organization
Experience in
the organization
Number of years
in the current position
Number of years of
experience in the
previous jobs
1. The degree to which your organization encourages and emphasizes
If yes, the degree of guidance and assistance provided to move in the set career
path is
Very High
High
Moderate
Low
Very Low
12. The degree of correlation between your efforts put in and received Performance appraisal
Very High
High
Moderate
Low
Very Low
13. Is there a reward system in place?
Yes
No
14. Are employees involved in determining the parameters used for appraisal?
Yes
No
16. How do you think your organization culture contributes towards its success?
_________________________________________________________________
_____________________________________________________________
17. How do you think your organization’s training and development contributes
towards its success?
_________________________________________________________________
_____________________________________________________________
18. How do you think the performance appraisal and feedback contributes
towards your organization’s success?