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Bencol:
Raisio’s
Global
Nutriceutical
Case
International
Penetration
The
case
of
Raisio’s
effort
to
penetrate
the
global
market
reveals
that
the
international
market,
while
rewarding
in
a
lot
of
ways,
is
also
very
complicated.
Much
of
the
complications
come
from
different
government
regulations
in
each
country
it
tried
to
penetrate.
While
the
product
itself
has
been
wanted
by
the
international
market,
as
long
as
the
processes
required
by
the
government
haven’t
been
fulfilled,
the
product
would
not
be
allowed
to
enter
the
market.
In
this
case,
time
is
very
crucial.
The
company,
Raisio
Oy,
is
a
Finnish
grain
and
chemicals
company.
The
company
has
been
in
Nutriceutical
business,
where
it
tries
to
create
a
human
nutrient-‐based
product.
Researches
after
researches,
along
with
tremendous
amount
of
expense
invested
in
its
Research
and
Development,
have
been
done
since
the
early
stage
of
the
company.
It
has
been
the
backbone
of
the
company,
something
that
they’re
particularly
proud
of.
The
company
has
been
on
the
Helsinki
Stock
Exchange
since
1989.
The
company
has
been
growing
steadily,
except
the
year
1994-‐95
where
it
had
a
drastic
drop
in
growth.
However,
the
real
story
here
began
when
it
launched
Benecol.
Benecol
is
the
low-‐cholesterol
margarine
that
is
invented
by
Raisio
Oy.
The
breakthrough
in
this
product
is
its
ability
to
compress
the
cholesterol
in
margarine
without
giving
any
side
effect
to
the
consumer
of
the
product.
It
is
such
an
innovative
breakthrough
in
its
field/industry.
As
the
result
of
this,
the
company’s
share
price
rocketed
from
FIM
6.2
in
December
1995
to
FIM
64.7
in
December
1997.
The
market
have
responded
very
well
to
this
product,
and
so
did
the
investors.
The
fact
that
Raisio
has
managed
to
reduce
the
cholesterol
level
in
the
margarine
by
substantial
percentage
(10%
reduction
on
blood
serum
cholesterol
and
15%
reduction
on
LDL)
without
giving
any
effect
to
the
consumer
has
only
International
Finance
Bencol:
Raisio’s
Global
Nutriceutical
Case
attracted
its
competitors
to
launch
similar
products.
As
a
matter
of
fact,
the
competitors
did
launch
similar
products
not
long
after.
One
of
the
prominent
competitors
is
Unilever.
This
fact
shows
that
Raisio’s
speed
of
penetrating
into
the
international
market
is
of
a
urgent
importance,
because
if
they
were
tardy
in
penetrating
the
international
market,
some
other
companies
are
already
in
line
waiting
for
it.
The
case
states
that
Raisio
has
about
18-‐24
months
lead
time
ahead
of
the
other
competitors.
During
that
time,
the
company
was
trying
aggressively
to
penetrate
the
international
market.
One
of
the
problems
that
emerged
as
Raisio
was
trying
to
penetrate
the
market
was
the
licensing
for
each
country.
For
example,
U.S.,
which
potentially
is
its
largest
market
share,
has
a
requirement
for
every
products
that’s
about
to
be
sold
in
the
U.S.
market
to
clarify
itself
clearly
under
a
defined
category.
It
turned
out
to
be
a
complicated
matter.
Raisio
has
a
partner
company
in
U.S.,
Johnson
&
Johnson’s
McNeil
Consumer
Product
Group,
which
will
eventually
produces
and
distributes
Benecol
products.
The
complication
happened
when
McNeil
was
trying
to
categorized
Benecol
as
a
dietary
supplement,
while
FDA
(U.S.
Food
and
Drug
Administration)
believed
that
Benecol
should
be
regulated
as
a
food
product,
not
a
dietary
supplement.
Ensuring
that
Benecol
could
penetrate
the
international
market
with
minimum
hurdles
is
very
important.
As
stated
in
the
case,
the
key
to
Raisio’s
value
rested
on
both
the
global
volume
and
value
of
Benecol’s
sales.
This
shows
the
magnitude
of
importance
of
Benecol
to
the
value
of
Raisio
as
a
company.
The
market
would
value
Raisio
based
on
its
Benecol’s
performance.
If
complications
happened
and
it
failed
to
reach
the
targeted
international
market,
chances
are
that
Raisio’s
value
would
drop
drastically.
In
other
words,
expanding
in
the
international
market
is
no
longer
a
matter
of
choice;
it
is
now
a
matter
of
survival.
Some
of
the
possibilities
that
Raisio
might
consider
should
include
a
partnering
with
the
well-‐established
company
in
the
foreign
market
it
intends
to
penetrate.
This
should
be
an
effort
to
build
an
established
distribution
and
strong
brand.
These
well-‐established
companies
should
have
a
good
history
with
the
International
Finance
Bencol:
Raisio’s
Global
Nutriceutical
Case
current
government
regime
in
that
country,
because
hurdles
with
the
government
could
be
very
lengthy
and
costly.
The
other
option,
as
in
the
case
of
categorizing
what
product
Benecol
is,
might
be
to
completely
launch
a
new
product
line
that
would
have
the
same
benefit
or
even
more
focused
benefit
to
reduce
cholesterol.
Instead
of
worrying
on
how
the
Benecol
will
be
on
top
of
the
market
shares
with
tremendous
growth
each
year,
Raisio
should
focus
on
its
R&D,
remembering
that
innovation
is
the
backbone
of
the
company.
Adding
more
product
lines
would
also
diversify
the
risk
related
to
the
sale
of
only
one
product.
In
1998,
the
Russian
crisis
hit
the
margarine
division
really
bad.
Such
loss
might
be
minimized
if
the
company
has
some
other
product
lines
that
are
less
vulnerable
to
economic
crisis.
The
market
has
demanded
the
product,
Benecol,
ever
since
it
is
out
in
the
market.
Even
though
the
price
of
Benecol
is
about
7
times
more
expensive
than
the
similar
product,
the
market
still
responded
very
well.
It
conforms
very
well
with
Raisio’s
business
strategy
to
sell
Benecol,
which
is
to
have
a
high
margin.
As
the
demand
of
Benecol
continued
to
grow,
the
firm’s
capacity
to
produce
has
to
be
stretched
as
well.
Raisio
ended
up
expanding
its
plants
to
France,
Chile,
and
United
States.
Such
expansion
to
foreign
countries
are
beneficial
to
Raisio.
Some
of
the
reasons
might
include
cost
reduction
and
economies
of
scale.
By
expanding
itself
internationally,
Raisio
has
also
anticipated
future
rise
up
from
its
competitors
and
be
ready
not
to
be
caught
off
guard.
The
financial
forecasting
for
Raisio
anticipated
the
emerging
of
its
competitors.
Based
on
the
data
available
with
the
case,
it
could
be
seen
that
the
next
year’s
growth
in
revenue
(1998-‐1999)
will
be
exponential;
however,
the
years
after
that
wouldn’t
have
that
drastic
of
a
growth.
This
is
an
anticipation
of
the
market
shares
of
Benecol
that
would
be
taken
by
the
competitors.
Overall,
the
company’s
market
value
is
a
little
bit
optimistic
than
it’s
actual
book
value,
which
is
understandable
because
Benecol
is
a
new
product
and
the
market
has
a
high
expectation
on
it.
Raisio
has
to
be
able
to
keep
innovating,
not
just
relying
only
on
the
sales
of
Benecol.
Sooner
or
later,
the
other
companies
would
be
able
to
create
similar
products,
and
the
barrier
of
entry
would
be
lowered
as
the
International
Finance
Bencol:
Raisio’s
Global
Nutriceutical
Case
time
goes
on.
Creating
a
new
product
line
that
would
utilize
Benecol’s
benefits
might
be
something
that
Raisio
wants
to
seriously
consider.