BIS 4430

Web-based Information Systems

Management
Environment

Organisation

2
How do organisations decide on:
 the best response?

 what technologies (IS/IT) to be

used in implementing that
response?

3
Topic
1
Introduction to Organisations
and Information Systems
Competitive advantage
values Vision
Mission
Culture Statement

Organisation

Goals and
Objectives
Structure

Strategies Kelloggs
5
Globalisation and new communication
technologies

New Business Models E-commerce, m-

commerce

■ Multinational companies
■ International organisations
■ Virtual companies
■ Digital companies

6
DSS Enterprise Systems
ERP
EIS
SCM
BI Tools CRM
Various
organisational
information
systems

IT infrastructure
(Turban and
e (
npr
Volonino, 2010:15)
iro n m ) e ssu
e n v Global res

Terrorist
ss

attacks and
homeland
security
economy
ne Et
t and strong
hi
si
ca competition

Econom ma
li
Need for

ic
Bu

ss
ue
Com s real time
ca Legal

pl i a n s
gove
r nm e
ce w
ith peration
oChanging
r e gu n
l at i o t work force
ns an

)
dere
/

d Powe
l

gula T

(
t i ons e
inn ch cu rful
y
Information
stom
ib il it

ov no
ti

er s
ob atio logi
i

overload
l

so n s ca

r
Po

ns
l

k
les an l
Socia
respo

e
ce
nc d
/

t
l
e
ia
oc S
c h n o l o
Te
 Market Pressures
■ Global economy and Strong Competition
■ Need for real-time operations
■ The changing nature of the work force
■ Powerful Customers
What has increased
global competition?
What are the
pressures that exists
for businesses in a
9
 Technology Pressures
■ Technological innovation and obsolescence
■ TaylorMade Golf (
Information overload
www.taylormadegolf.com)
Between 2003 and 2009 they
made 49 different versions of
metal drivers – relentless
innovation
49 managers came up with
10
ideas at a rapid pace – creative
Social/Political/Legal Pressures
■ Social responsibility
– Organisational social responsibility
– Individual social responsibility
■ Green
Digital divideIT –
■ Compliance with government regulations and deregulations
Energy use in data
■ Protection against terrorist attacks
centres
■ Electricity consumption
Ethical issues information ethics by PC
monitors
Waste problems created by
discarded PCs
Green Software