Night Audit

Fidelio Suite 7
Night Audit Manual

Front Office—Version 7.11
Creation Date: February 1999

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© Copyright Micros Systems Inc.

February 1999
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contents of this document.
Table of Contents
Table of Contents......................................................................................................... 1
Getting Started............................................................................................................. 3
The Process of Running Night Audit .................................................... 3
Logging In to Night Audit........................................................................ 4
Symbols in Night Audit ............................................................................ 5
Preparing the System for Night Audit ................................................................... 7
Overview of the Preparations ................................................................ 7
Running the Preparation and Validation............................................ 8
Dialog Box Options in Night Audit...................................................... 14
Skipping Preparations for Night Audit ............................................. 17
Running Night Audit ................................................................................................ 19
Night Audit Status ................................................................................... 19
Running a Night Audit Less than 24 Hours After Previous Audit19
More Preparation and Validation ....................................................... 20
Interruptions in Night Audit ................................................................ 20
Restarting Night Audit after an Interruption .................................. 20
Working During the Night Audit ......................................................... 22
Online Backup ............................................................................................................ 23
Running Suite 7 Backup ........................................................................ 23
Recommended Backup Plan ................................................................. 24
Reorganization........................................................................................................... 25
Running the reorganization program ................................................ 25
How Often to Reorganize Files............................................................. 29
Reorganization of Certain Categories................................................ 29
What Is Being Indexed?.......................................................................... 30
Index ............................................................................................................................. 37
Page 1
Suite 7 Night Audit Manual
Page 2

Getting Started
The purpose of Fidelio Night Audit is to finish the internal processing at the end of
each day. This includes completing the accounting totals, validating data, purging
files, and updating the internal databases. During Night Audit, the last necessary
postings of the day are automatically controlled and generated, the daily statistics are
calculated and printed, old data is deleted and the date is changed.
As Fidelio has its own system date, it is not automatically changed at midnight but
after finishing the night audit. Therefore, it is possible to run the night audit the next
morning. In this case however, it must be considered that all revenues and payments
which are posted before the night audit statistically belong to the old date. Also, fixed
charges have not yet been posted. If there are check-outs before the night audit,
advance folios must be printed.
The Process of Running Night Audit

Performing a night audit consists of the following steps:
1. Logging into Night Audit. (See “Logging In to Night Audit,” page 4.)
2. Preparing the system for the Night Audit. (See “Preparing the System for Night
Audit,” page 9.
Note: If the options Night Audit Backup and Night Reindex have not
been included in your night audit configuration then it is recommended
that you run a system backup (“Online Backup,” page 25) and
reorganization (“Reorganization,” page 27) before running the Night
Audit.
3. Automatic running of Night Audit, including Limiting Access, More Validation,

Main Section, End of Limited Access, Background Processing and Finishing Night
Audit.
The steps outlined above must be performed in the order shown in order to complete a
Night Audit. This manual outlines each of the steps and tells you the purpose of each
step.
Page 3
Logging In to Night Audit

To use the Fidelio Front Office system you must log into the system first. You must
have a valid User ID and Password.
Logging into the system:
1. From the menu bar, click the Night Audit icon.
The Login Screen appears.
2. Enter your User ID in the User ID box.

3. Tab to the Password box.
4. Enter your secret password in the Password Box.
5. Click Login.
The Night Audit main screen appears.
Page 4
Getting Started
You are now logged into the system.
Symbols in Night Audit

Each of the procedures in the Night Audit shows a symbol which designates the status
of that particular procedure.
Table 1: Night Audit Symbols

Symbol Description
A red cross denotes critical outstanding items. A yellow cross denotes that
there are non-critical outstanding items.
No outstanding records
Start of a new section.
Procedural item.
Page 5
Symbol Description
Limiting access.
End of limited access.
Report Definitions.
Item will be printed to file or printer.
Denotes an information option.
Page 6

Preparing the System for Night Audit
Before running a Night Audit, several procedures must be performed. For example,
cashiers cannot be in the middle of processing folios while the Night Audit is being
performed. This chapter goes through all of the procedures to prepare the system for
Night Audit.
The preparation and validation section is completely optional and therefore depends on
the night audit setup as to whether some or all of the options appear.
If you want to skip the preparations, you will not have the options to change the report
definitions or to warn other users before they are logged out of the system. To skip the
preparations, see “Skipping Preparations for Night Audit,” page 17.
Overview of the Preparations

When you open the Night Audit screen, the menu for Preparation and Validation is
highlighted. You can select the options individually, or you can allow the automated
Night Audit procedure to walk you through each of the items. The list of Night Audit
operations you actually see may vary depending on your system configuration.
Page 7
If the options Night Audit Backup and Night Reindex have not been included in your
night audit configuration then it is recommended that you run a system backup
(“Online Backup,” page 25) and reorganization (“Reorganization,” page 27) before
running the Night Audit.
Running the Preparation and Validation

As you run the Night Audit preparation and validation, the right pane of the main
screen displays all the actions you have taken. At any time, you can stop the procedure
by clicking STOP or ABORT.
Note that the list of Night Audit operations you actually see may vary depending on
your system configuration.
To run the Preparations for Night Audit:
1. From the Night Audit main screen, click START.
The preparation process begins and the Arrivals Not Checked In dialog box
appears.
Page 8
You can edit, check-in or cancel any of the guest reservations.

2. When you have made the necessary changes on the Arrivals Not Checked In
dialog box, click CONTINUE.
The Departures Not Checked Out dialog box appears. This shows a list of all
guests with a departure date equal to or prior to the date of the night audit.
During the night audit, these guests will not be extended and the fixed charges
for these guests will not be posted.
You can edit or check-out any of the guests.
Note: To check out a guest you must login as a cashier, that is, you
must have cashier rights.
Page 9
3. When you have made the necessary changes on the Departures Not Checked Out
dialog box, click CONTINUE.
The Canceled Reservations dialog box appears.
4. Click CONTINUE.
The Messages Not Received dialog box appears.
You can delete, print or receive any of the messages.

5. When you have made the necessary changes on the Messages Not Received dialog
box, click CONTINUE.
The In House Guests with Country Code Missing dialog box appears.
Page 10
You can select the country code from the drop-down dialog box, or view the profile
or reservation of the guests with the missing code.
6. When you have made the necessary changes on the In House Guests with Country
Code Missing dialog box, click CONTINUE.
The Today’s Weather, Notes and Night Auditor dialog box appears.
You can type in any notes you would like in the free text area.
7. When you have made the necessary changes on the Today’s Weather, Notes and
Night Auditor dialog box, click CONTINUE.
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A prompt asks you if you would like to change the report definitions. If you do not,
click NO and skip to step 10, page 13. If you would like to change the report
definitions click YES.
The Report Definitions Dialog Box appears.
The Report Definitions dialog box allows you to determine which reports are
generated during the Night Audit procedure.
Note: You must save to file the Predefined Reports (Title Page, Cashier
Report, Trial Balance, CC Authorization, Manager Report and Guest
Ledger Trial Balance) Therefore, you cannot remove the save to file
icon for these reports.
8. Double-click in the Printer column to send reports to the printer or double-click in

the File column to send reports to the file.
9. Click OK when you have finished updating the Report Definitions.
The system asks if you want to post interface charges.
Page 12
10. On the post interface charges prompt, click YES to post interface charges or NO to
skip posting interface charges.
The system asks if you want to post Room and Tax.
11. Click YES to post room and tax or NO to skip posting room and tax charges.
The system asks if you want to print backup reports.
12. Click YES to print backup reports or NO to skip printing backup reports.
If you select to print backup reports, the system processes your request and prints
the reports on the default printer. This may take a few minutes.
The system asks if you want to check users in the system and warn them that the
Night Audit is being run.
13. Click YES to check the users in the system or NO to skip checking the users in the
system.
If you click NO, you have completed the preparation stage for Night Audit. If you
click YES, continue to the next step.
14. Click SEND MESSAGE to ask the users to exit the system.
Users cannot remain logged in during Night Audit. User actions during Night
Audit are limited as discussed in “Working During the Night Audit,” page 24.
Note: In Oracle, additional options appear as shown in the following

figure.
Page 13
15. Click CLOSE to complete the preparations for Night audit.

The preparation stage is complete. The system asks whether you would like to proceed
with the Night Audit for the current date.
To continue, proceed to “Running Night Audit,” page 21.
Dialog Box Options in Night Audit

Table 3: Dialog Boxes in Night Audit Preparation and Validation
Dialog Box Description Options
Arrivals not yet Checked in Guests who made Edit: Allows editing of
reservations but have not reservation through
yet arrived. Reservation screen.
Check-In: Checks the guest
into the hotel.
Cancel: Cancels the
reservation.
Departures not Checked- Guests who were due to Edit: Allows editing of
Out check-out but have not. reservation through
Reservation screen.
Check-Out: Checks the
guest out of the hotel.
You must have a valid
cashier number to check
a guest out of the hotel.
Page 14

Canceled Reservations Reservations for that day View: Shows the
which were canceled. reservation details.
Undelivered Messages Messages which did not get Delete: Deletes the
delivered to guests. highlighted message.
Print: Prints the highlighted
message.
Receive: Mark selected
message as received.
Receive All: Mark all
messages as received.
Missing Country Codes Shows all current guests Country column: Allows you
who do not have country to fill in the country of the
codes in their profiles. guest in the drop-down
list.
Profile: Opens guest Profile
for editing.
Reserv: Opens reservation
for editing.
Weather and Notes Free text box. Free text box for text which
will appear on Night Audit
report title page.
Report Definitions Tab bars containing lists of Double click in relevant
all system reports. column indicates to create
or cancel report generation.
Icons indicate if the report is
generated as a file or sent
to printer.
Posting Interface Changes Determines whether
interface changes are
posted immediately and
during the main processing
of the Night Audit.
Post Room and Tax Determines whether room
and tax accounts are
posted immediately and
during the main processing
of the Night Audit.
Page 15

Print Backup Reports Sends backup reports to
printer.
Show Users List in System Shows users who are Send Message: Sends
currently logged in. users message you
choose.
Session Control (Oracle Shows users who are Send Message: Sends
only) currently logged in. users the message you
select or type.
Locks: Displays by station
the tables being used
(locked).
All Locks: Displays a listing
of all tables being used
(locked).
Kill: Terminates the
sessions to release the
tables being locked—not
recommended.
Session Control Shows users who are Computer: Terminal where
currently logged in. the user is logged in.
User: User name. Unknown
if an application is
opened without a user
logged in.
Login: Time and date the
user logged in.
Last Signal: The number of
seconds since the
application signaled that
the system is alive.
Program: Program being
used.
State: Current status of the
user. May be Work (work
in progress), Stop
(program is suspended
temporarily),
Page 16

Session Control Shows users who are Computer: Terminal where
currently logged in. the user is logged in.
User: User name. Unknown
if an application is
opened without a user
logged in.
Login: Time and date the
user logged in.
Last Signal: The number of
seconds since the
application signaled that
the system is alive.
Program: Program being
used.
State: Current status of the
user. May be Work (work
in progress), Stop
(program is suspended
temporarily), Other (for
Oracle stations only)
Skipping Preparations for Night Audit

You can skip the preparations for Night Audit if you are sure that you do not want to
change any of the Night Audit processes.
If you have skipped the preparations for Night Audit, you will still be given the options
to make changes to Arrivals Not Checked In, Departures Not Checked Out, Missing
Country Codes, and Cashiers checked in.
To Skip Preparations for Night Audit:
1. Highlight LIMITING ACCESS in the left pane of the Night Audit main screen.
2. Click START.
3. See “Running Night Audit,” page 21 for instructions regarding warnings and
dialog boxes which may appear.
Page 17
Page 18

Running Night Audit
The Night Audit runs automatically. The order in which the Night Audit runs is set in
the configuration program. For information on how to set the Night Audit procedures,
see the Suite 7 Configuration Manual.
When you have finished the preparations for the Night Audit (“Preparing the System
for Night Audit,” page 7), the system prompts you to begin the Night Audit. Session
Control checks to make sure no users are currently logged in, and secures files. If
configured, Night Audit Backup (“Online Backup,” page 25) and Night Reindex
(“Reorganization,” page 27) run before the actual Night Audit procedures start.
At several stages of the night audit you may be prompted for information or given
warnings. This chapter reviews the possible warnings you may get and how to handle
each one of them.
Night Audit Status

As you run the Night Audit procedure, the system highlights each procedure as it is
being performed. In the right pane of the Night Audit main screen, the system lists the
status of each procedure it performs.
Running a Night Audit Less than 24 Hours After Previous Audit

If you enter the Night Audit program twice in a 24-hour period, the system warns you.
Note that the system date is updated whenever you run a Night Audit. Therefore, you
should never run Night Audit more than once each day.
Page 19
More Preparation and Validation

Arrivals Not Checked In, Departures Not Checked Out, Missing Country Codes
(optional) and Close Cashiers are the same screens as those shown in preparing for
Night Audit, with the same options. For an explanation of these screens, see Table n 3,
page 14.
Interruptions in Night Audit

If the night audit is interrupted by an error, you can check on the screen how much of
the night audit was performed before the interruption occurred. Therefore you can be
sure that when you restart the night audit, it will start from the point where it was
interrupted. The system automatically runs procedures which were missed or did not
complete successfully.
If the Night Audit crashes between Limiting Access and End Of Limited Access, then
the Night Audit will restart again from the beginning, Thereafter it will start from the
procedure it stopped on.
If Night Audit crashes on the Save Statistic procedure, Suite 7 will replace the statistic
files with backup copies from the directory copystat and restart saving statistics all
over again.
If the Night Audit exits spontaneously without completing the Night Audit, you must
log back into the Night Audit program to complete the Night Audit procedure.
Restarting Night Audit after an Interruption

After a spontaneous interruption in Night Audit, you have the option of viewing the log
file when you re-enter the Night Audit. This is recommended if you want to see what
the cause was of the crash.
To restart Night Audit:
1. Log in to Night Audit as usual (see “Logging In to Night Audit,” page 4).
The system prompts to ask if you would like to read the daily log file.
The log file contains error messages which may give you insight regarding the
reason for the interruption.
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Running Night Audit
2. Click YES to read the log.
Note: If you do not want to view the log file and search for errors, click
NO and skip to step 6, page 21.
The log file appears.
3. To print the log file, click PRINT.

You can use the printed file to show or fax to your support office in order to trace
the source of problems.
4. Click OK to continue.
The system asks if you found an error.
5. Click YES or NO accordingly.
Note: If you click NO, you may be prompted to view the

FIDNIGHT.LOG file.
The system asks if you would like to continue with the Night Audit.
6. Click YES.
Page 21
Note: If you click No, the system does not complete the Night Audit. If
you do not want to continue Night Audit because of the errors received,
contact your support office to receive assistance in how to proceed.
The system continues with the Night Audit.
Working During the Night Audit

All users must be logged out of the system in order to start Night Audit. If users are
not logged out the session control screen is displayed listing the workstation name and
user still logged in to the system. While Night Audit is running, users may enter the
Fidelio main program. The users will be warned that their rights are limited because
of Night Audit.
Users can use all the function keys, leave a message, check availability, print
confirmation letters for guests and perform various other functions which do not
change the financial or reservation databases. Users cannot perform any functions
which change reservations, billing, or financial statistics on the system.
Once the background processing of Night Audit begins, all users can use all functions
of the Suite 7 system. The new date will change on all terminals except for the
terminal where Night Audit is running, and full user rights will be restored.
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Online Backup
Suite 7 offers a backup facility which will help protect you from data loss. If there is a
hardware failure or other malfunction, Suite 7 allows the administrator to restore all
or parts of the database from the backup files.
It is recommended to backup on a regular schedule. The schedule can be set in the
system configuration module. At the minimum, one backup should be performed
nightly prior to running the Night Audit. Many hotels backup more than once a day:
after Night Audit and on a regular basis throughout the day. The online backup can be
run while users are still on the system, however the Night Audit backup should be run
after all users have been logged out of the system, The files to be backed up the
frequency and destination of the backup are determined in the system configuration
module.
Fidelio recommends that:
1. The backup destination should be on another computer that has access to the
server. The reason is very simple. If the server goes down the data is safe on
another hard drive.
2. The backup should be run every 4 to 5 hours. Optimum (space dependant) is to
create a new backup file every time the backup is run. This ensures the integrity
of the data in each backup file.
Running Suite 7 Backup

To run a backup, simply select the Suite 7 backup icon or include the procedure Night
Audit Backup in the night audit sequence.The Backup runs automatically, showing a
summary of the actions it performs.
When the backup completes, the system shows when the next backup will be run.
(Backup can be set to be run minimized.)
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Recommended Backup Plan

The online backup is designed to backup to a hard disk, however it is recommended
that a third party software be used to copy the on-line backup information to an offline
media (streaming tape, DAT tape or optical disk), Regardless of the software used for
backing up, you must follow a backup plan. Fidelio recommends the following scheme:
¾ 6 Daily tapes for Monday to Saturday
¾ 4 Weekly tapes for Sunday
Monday to Saturday daily backup on tapes should be named by the day overwritten
each week. Every day the data on those volumes containing user data (USER, in some
cases Fidelio and USER) is copied to the backup medium (the whole set each day).
On Sundays a complete system backup is done. All available volumes, users, and
trustees are saved on tape. Supply four sets of tapes for the system backup. Name
them Sunday I to Sunday IV. On the first Sunday use set I. On the next set II. In the
third week set III is used. In the fourth week you use Sunday IV. After that, recycle
the backup medium every four weeks. This way you can always restore your whole
system.
The hotel should use a logbook for the backup dates, by whom and what tape has been
used. All tapes must be labeled carefully. They should be kept in a separate, secure
place known to and accessible by each front office clerk. System backups should also be
stored off-site in a bank safe on a regular basis. If there is no system manager, Fidelio
or the dealer will provide telephone support in case of a loss of data.
Page 24

Reorganization
The reorganization (Wfindex) program in Suite 7 reindexes and compresses the Fidelio
databases. The reorganization speeds system performance by physically removing
records which have been marked for deletion in the database. Another purpose of the
reorganization program is to recover from power failures or hardware failures, which
may have corrupted the index files. Furthermore, after modifying a database using a
database reader, such as DBX or fBase you must run the Fidelio reorganization
program.
Running the reorganization program

All users must be logged out of the system before you run the reorganization program.
If users are not logged out, you are given a warning message giving the identities of
the users who are logged in.
Caution! Never run a reorganization while the night audit is still

running! Not even during background printing!
To reorganize the database:

1. Click the Fidelio Reorganization program on the start menu.
The main Reorganization Utility screen appears.
Page 25
The utility shows the list of all the database categories which may be reorganized
and the total amount of time the reorganization process will take.
2. To include or remove any categories to be reorganized, click the checkbox to the
left of the name of the file. See Table 5, page 27 for the reorganization options.
3. To change the type of reorganization performed, highlight the category and click
on the Methods radio button which indicates the type of reorganization you wish
to perform.
4. Click ADVANCED to change other options for running the reorganization utility.
See Table 6, page 27 for more information.
5. Click START to begin the reorganization process.
The reorganization begins. A dialog box shows the reorganization as it progresses.
Page 26
Reorganization
Note: Depending on your system configuration, you may see up to eight

tabs in this screen.
6. You can click the errors button to get a summary of any errors which occurred
during the reorganization process.
When the reorganization is complete, the Actions Summary tab shows the status
—FINISHED—.
7. If you wish, you can scroll through the messages to view the actions that were
performed in the process.
8. Click CLOSE to exit the reorganization utility.
Table 5: Methods of reorganization

Click this button To do this
Normal Packs all selected files, deletes records by filter, creates
new indices for the files and flags them as shareable
read/write. Allows the selection of specific files for reindex in
each section. Normal reorganization must be run at least
once a week. Never use this option immediately after
running a Special reorganization.
Page 27

Fix Fix Wfindex is same as Normal except that you cannot
select files to index: you must select all files. It is
recommended to run Fix periodically to identify and repair
errors in the database before they cause a problem.
Smart The Smart Wfindex reindex files but does not pack and
does not delete records by filter. Therefore, you must run a
Normal or Fix Wfindex at least once a week.
Check (Advanced) Checks the integrity of the database and indices, without
creating the indices.
Special (Advanced) Special Wfindex does not remove deleted records nor does
it check the structure. Special is actually same as Smart
except that it also performs special maintenance actions to
database files. This form of reorganization should only be
used in rare cases when neither Wfindex Normal nor Fix
successfully indexes your files.
Full Availability Update Rebuild the availability file (gforb.dbf) completely. If not
(Advanced) checked then only new or changed data is updated.
Table 6: Reorganization Utility Options

Normal all Set reorganization method for all items to Normal. The
button name changes depending on what method has been
selected.
Check/Uncheck All Set reorganization to run or not run on all files.
Advanced View advanced options.
Full Run a complete Normal reorganization on all files. This is
the same as running Normal with all files checked.
Quick Reorganizes all files except guest addresses and history.
As these two files usually require the most processing time,
Wfindex Quick is faster then Full.
Auto Run a Quick reindex every day except Friday, when it
performs a Full reindex. It is recommended to use this
option.
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Reorganization

Table Reorganize the files defined in the Index Table of the
configuration program. This allows automation of the
reindexing function, including frequency of the reindexing
and the method use. Using the table, you can create a
different indexing format for each day of the week, and a
indexing format to be run once a month, if desired. If you
use the table method, the reindexing runs without user
intervention
File list Show a list of the files included in this section for indexing.
When you exclude files from the list, the word “partial” is
displayed next to the category.
Start Begin database reorganization.
Close Exit reorganization utility.
How Often to Reorganize Files

You do not need to reorganize all files every day, in fact that is why the Index Table
was designed. You should include the Night Audit Reindex procedure in your night
audit sequence, this procedure will then call the Index Table.
The modular approach to reorganization makes the whole process more flexible and
much faster. Some databases, like Reservations, Availability and Postings should be
reindexed daily, while others, like Guests, do not need daily reindexing.
If problems occur during the day in certain areas of the program, you may have to run
the reorganization, but only for specific categories. It is very important that nobody
works in the Fidelio system when the reorganization is running. This means that not
only all users must exit the front office, but that users also have to exit configuration
and night audit.
Reorganization of Certain Categories

Guest. You should reorganize this file at least once a week. The guest database tends
to be the largest of all Front Office databases, and a complete reorganization
could require some time.. To keep the time down to a minimum, you should
regularly run the purge guests program.
Availability. This category causes Fidelio to rebuild the availability table if the option
Full Availability Update is checked, otherwise if not checked then only new or
changed data is updated.. In order to ensure accuracy of this data you must
rebuild this table after hardware or network failures.
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Reservations. If you have any problems with locating reservations or finding guests
in the hotel, select this category.
Postings. If Fidelio is unable to find entire folios, select this option.
All Other Categories. There are rarely any problems with the remaining files, but if
you know the name of a certain database which you need to reorganize, you
should mark it for reindexing.
It is possible to define a special reorganization setup for every day in Fconfig under
Index Table (see the Suite 7 Configuration Manual).
What Is Being Indexed?

Following is a list of all the databases that are indexed with each option.
Table 7: Databases indexed

Category File Description
Guests ALTSRC Aids in the search for Double Byte
characters and non-Latin languages.
GAESTEST Profile address file.
GSTAT Daily statistics file.
PGSTAT Daily statistics file for use with
DUAL/EURO parameter.
PR_SUP Guest program cards.
History GAUF Guest history.
GAUF_RV Guest revenue history.
Countries CNTRYST Country statistics.
GCH Nationality statistics.
GCHCODE Nationality codes.
POL_BOOK Police interface file.
POL_IFC Police interface file.
POLICE Police information (Italy).
REGIONST Region statistics.
REGISTRO Additional guest/statistic information.
STATECOD State codes.
XSTAT Cross reference statistics file
ZIP_TOWN Zip codes.
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Reorganization

Reservations GRES2 Reservations file.
HINT Hint file.
ROUTINST Routing instructions.
WAITLIST Waiting list file.
Miscellaneous BERICHTE Reports.
BOF_CIT Delphi interface.
BOF_REV Delphi interface.
BOF_STA Delphi interface.
BS_CPLAN Business on the books: C-plan file.
BS_INP Business on the books.
BUSBOOK Information for the business on the
books.
CHANSTAT Channel statistics.
CL_BAL Night audit.
CRS_ACT CRS export filters.
CRS_CONV CRS Interface.
EVENTS Events.
FOFIELDS Date dictionary: fields.
FOLIOTAX Amount of tax per folio.
FOORDERS Data dictionary: orders.
FOTABLES Data dictionary: tables.
FPRINTER Printer assignments.
GASTPIC Ability to scan a guest’s picture.
GBELG Forecast activity.
GBELGHIS Monthly statistics and forecast
information.
GINFO Concierge information.
GMESSAGE Electronic mail.
GRP_STAT Group statistics file.
GTEXT Standard text file.
HELPLINK Link to context sensitive help.
I_DM Daily meal plan.
Page 31

LOGBOOK Communication between users and
shifts.
MAILING Storage for nightly mailing run.
MKT_PICK Market segment
comparison/forecast.
MKT_PLAN Market segment
MKT_SEG Market segment
MKT_TEMP Market segment
NOTICE Messages and traces file.
O_CL_BAL Night audit city ledger balance.
OCC_DEV Occupancy development.
OCC_PLAN Occupancy planned development.
PROGCTRL Information to support access
control.
PSPCKDET Reservation pickup.
RATE_LNK Rate linkage.
REGRETS Turnaways with reasons.
ROOMMAIN Room maintenance requests.
ROOMPNTS Room attendant points.
SM_BKRAT Delphi interface.
SM_BKRDF Delphi interface.
SPCLSTAT Special statistics report.
STATION Workstation location file.
TELEBOOK Telephone book file.
TELECAT Telephone book category file.
THREEMON Three month statistical forecast.
TRACES Block traces.
TURNAWAY Turnaway statistics.
UDEFPICK User definable pickboxes.
USERLOG Activity logfile.
Page 32
Reorganization

WINTEXT Printed forms.
Department Codes FPERIOD Fiscal period definitions.
GARTICLE Articles.
GLEIS Department codes.
GLMON Monthly department code revenue.
GLTAG Daily department code total.
GPOS Point of sale codes.
GPOSM Point of sale codes/month.
LEI_BASE Leisure activity base file.
LEI_BOOK Leisure bookings file.
LEI_EVNT Leisure events file.
LEI_HIST Leisure history file.
LEI_LINK Leisure links file.
LEI_NOTE Leisure notes file.
LEI_PRC Leisure price table file.
LEI_SRV Leisure service definitions.
LEI_USER Leisure user rights.
MANBUD Fiscal period managers budget file.
MARKDEPT Market and revenue cross reference
statistics.
REMABUD Fiscal period revenue budget file.
REVSTAT Revenue statistics.
SOURCEOB Source of business statistics.
STATEST State statistics
TREND Booking analysis statistics.
Rooms GZIM Rooms file.
FLO_LIST Floor plan list.
FLO_PLAN Floor plan diagrams.
ROOMSTAT Out of order/service file.
VN_ASSGN Virtual numbers.
VN_POOL Virtual numbers.
VN_SETUP Virtual numbers.
Page 33

Room Types GKAT Room types.
RATE_AVL Rate availability table.
RATE_DET Rate code details.
KATTAG Room type statistics.
Room Rates HURDLE Hurdle rate file.
KATOVERB Overbooking room category file.
PACK_MON Package profit and loss statistics.
PACKAGE Packages.
RATE_CAT Rate categories
RATE_CON Rate availability control report.
RATE_HDR Rate header codes.
RATE_MON Rate code statistics.
RATE_SEA Rate season table .
RCALEND Rate calendar by day.
RTRM_CON Rate availability room type control.
STRATEGY Rate strategies file.
Cashier BILLHIST Bill history
BONUSCHK CRS Interface.
CASHIERS Cashier.
EXCHANGE History of exchange rates.
FOLIOARC Folio history.
USERS Users file.
City Ledger CC_COURT Courtesy cards.
CC_SETTL Credit card interface settlements .
GZAHL City ledger.
Accounts Receivable GDEB Debits/journal
FA_ACTIV Activity log.
FA_AGE Detailed reminder cycles.
FA_COD A/R codes.
FA_CUST A/R customers.
FA_MAIL A/R mailing system.
FA_TRACE A/R traces.
Page 34
Reorganization

Postings ALLHIST Allotment history by month.
ALLHISTD Allotment history by day.
GKONTO Hotel accounts.
GLGAST Posting journal.
PACKITEM Package items.
Allotments GALLOTT Allotments.
BLOCK Block header.
Interfaces CALLHIST Telephone calls history.
CONV_FLD Control file for data conversion.
CONVXLAT Contains translations from external
S&C interface to Fidelio.
FO_ACT Commands from interface to Front
Office.
GUESTCHK Micros guest check.
GWAKE Wake up call for the concierge
IFC_ACT Interface action file.
IFC_HIST Interface history file.
IFC_LINE Virtual numbers pool.
IFC_POST Interface posting file.
IFC_ROOM Interface room file.
IFC_WAKE Wake up call file.
LINEPOOL DID line number pool
SM_BKBLK Contains import data for block details
before import into Fidelio.
SM_BKHEA Booking header.
SM_DEFBD Describes the record layout of the
BD export file.
SM_DEFGC Describes the record layout of the
GC export file.
SM_DEFPH Describes the record layout of the
PH export file.
SM_DEFPR Describes the record layout of the
PR export file.
Page 35

SM_DEFTB Describes the record layout of the TB
export file.
SM_MAIN Contains a definition for each export
file.
WAKEUP Telephone wakeup file.
Travel Agency TACCT Account information.
Processing
TAP_EXP Formula description.
TAREPORT TAP reports.
TARRUNIN R&R runtime files.
TAXFER Agents with outstanding commission.
TCHECK Printed checks.
TCHKCODE The code used to build the check
format.
TCOMMCODE Commission codes.
TCOMXFER Outstanding commissions.
TCURR Currencies.
THISTORY Paid/resolved commissions.
TUSERLOG Userlog file.
Frequent Flyer Module FFF_EXP Frequent flyer export definition.
FFF_FRQ Definitions and calculations for
frequent guest and frequent flyer
programs.
FFF_GST Frequent flyer guests.
FFF_UDEF Export file types and descriptions.
FFF_UTIL User definable pickbox data.
Availability GFORB Availability file.
GFORBHST Availability history.
The above list contains every file which might possibly be indexed. Please note,
however, that depending on your parameter settings, some files might not be indexed.
Page 36
Index
Index
Arrivals Not Checked In dialog box, 8 Reorganization program, 25
Backup Online, 23 Frequency, 29
Recommendations, 23, 24 Methods of reorganization, 27
Running, 23 Running, 25
Departures Not Checked Out dialog box, Selecting certain categories, 29
9
Utility options, 28
In House Guests with Country Code
Reorganization Utility screen, 25
Missing dialog box, 10
Report Definitions Dialog Box, 12
Messages Not Received dialog box, 10
Today’s Weather, Notes and Night
Night Audit
Auditor dialog box, 11
Dialog Box Options, 14
Failures during, 20
Interruptions, 20
Overview of preparations, 7
Preparing the system, 7
Restarting, 20
Running, 19
Running preparation and validation, 8
Running twice in one day, 19
Skipping preparations, 17
Status, 19
Working during, 22
Online Backup, 23
Recommendations, 23, 24
Running, 23
Page 37

Night Audit

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Night Audit

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Fidelio Suite 7

Night Audit Manual

Creation Date: February 1999

© Copyright Micros Systems Inc.

The Process of Running Night Audit

3. Automatic running of Night Audit, including Limiting Access, More Validation,

Logging In to Night Audit

2. Enter your User ID in the User ID box.

You are now logged into the system.

Symbols in Night Audit

Table 1: Night Audit Symbols

Overview of the Preparations

Running the Preparation and Validation

You can edit, check-in or cancel any of the guest reservations.

You can edit or check-out any of the guests.

You can delete, print or receive any of the messages.

8. Double-click in the Printer column to send reports to the printer or double-click in

Note: In Oracle, additional options appear as shown in the following

15. Click CLOSE to complete the preparations for Night audit.

Dialog Box Options in Night Audit

Dialog Box Description Options

Dialog Box Description Options

Dialog Box Description Options

Skipping Preparations for Night Audit

Night Audit Status

Running a Night Audit Less than 24 Hours After Previous Audit

More Preparation and Validation

Interruptions in Night Audit

Restarting Night Audit after an Interruption

2. Click YES to read the log.

The log file appears.

3. To print the log file, click PRINT.

Note: If you click NO, you may be prompted to view the

The system continues with the Night Audit.

Working During the Night Audit

Running Suite 7 Backup

Recommended Backup Plan

Running the reorganization program

Caution! Never run a reorganization while the night audit is still

To reorganize the database:

Note: Depending on your system configuration, you may see up to eight

Table 5: Methods of reorganization

Click this button To do this

Table 6: Reorganization Utility Options

Click this button To do this

How Often to Reorganize Files

Reorganization of Certain Categories

What Is Being Indexed?

Table 7: Databases indexed

Category File Description

Category File Description

Category File Description

Category File Description

Category File Description

Category File Description

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