Professional Documents
Culture Documents
management
Strategy # 1: Fight.
Strategy # 2: Cooperate.
Strategy # 3: Compromise.
Strategy # 4: Adapt.
Strategy # 5: Avoid.
Strategy # 1
Fight
Self confidence
1
Fight
2
Cooperate
3
Compromise
5
Avoid
Adapted from Blake & Mouton, 1964.
4
Adapt
Cooperative behaviour
Possibility A
Fight all you can until someone
wins and the other loses.
http://thisisindexed.com/2011/02/and-the-pros-make-the-big-money/
Destruction
Focus on person
Threats
Hostile images
Focus on topic
Conversation stops
Tactical argumentation
Disagreement
http://www.businessinsider.com/gandhi-quotes-thatll-make-you-want-to-change-the-world-2014-8
Possibility B
Stop the process when the
important decision maker
does not want change
Further inspiration
https://www.teacherspayteachers.com/Product/How-do-we-manage-our-emotions-1678947
Strategy # 2
Cooperate
Self confidence
1
Fight
2
Cooperate
3
Compromise
5
Avoid
Adapted from Blake & Mouton, 1964.
4
Adapt
Strongly cooperative behaviour
https://www.teacherspayteachers.com/Product/Cooperation-2466832
Strategy # 3
Compromise
Self confidence
1
Fight
2
Cooperate
3
Compromise
5
Avoid
Adapted from Blake & Mouton, 1964.
4
Adapt
Cooperative behaviour
Question A
Why do we compromise?
Why do we compromise?
1. We are under time pressure and need quick solutions.
2. Problems are complex and we need temporary settlements.
3. Collaboration is difficult.
Sources
http://web.mit.edu/collaboration/mainsite/modules/module1/1.11.5.html
http://culture-at-work.com/5styles.html
Question B
How do we start the
compromising process?
http://nymag.com/news/features/bossless-jobs-2013-6/index3.html
Bargaining zone
http://www.scribd.com/doc/6672392/Conflict-Management-and-Negotiation-826
Question C
How can a mediator / facilitator
help find a compromise?
Further inspiration
https://www.teacherspayteachers.com/Product/How-can-we-listen-better-1485898
https://www.teacherspayteachers.com/Product/How-can-we-understand-the-problem-1531110
Question D
A manager or judge decides
Example
The manager of a co-working
space makes clear rules about
who cleans the coffee cups.
Adapted from
https://hbr.org/2014/05/most-work-conflicts-arent-due-to-personality/
Strategy # 4
Adapt.
Self confidence
1
Fight
2
Cooperate
3
Compromise
5
Avoid
Adapted from Blake & Mouton (1964).
4
Adapt
Cooperative behaviour
http://web.mit.edu/collaboration/mainsite/modules/module1/1.11.5.html
Strategy # 5
Avoid.
Self confidence
1
Fight
2
Cooperate
3
Compromise
5
Avoid
Adapted from Blake & Mouton (1964).
4
Adapt
Cooperative behaviour
http://hbr.org/web/slideshows/difficult-conversations-nine-common-mistakes/1-slide
https://hbr.org/2014/06/when-and-how-to-let-a-conflict-go
http://www.linkedin.com/today/post/article/20130822022815-75054000-how-to-handle-difficult-people
http://web.mit.edu/collaboration/mainsite/modules/module1/1.11.5.html
https://www.cpp.com/pdfs/CPP_Global_Human_Capital_Report_Workplace_Conflict.pdf