Susan D.

Roberts
43 Clifton Street
Malden, MA 02148
781-322-2499 cell: 781-605-9460
sra7325a@westpost.net
OBJECTIVE
Establish employment as a Medical Billing and Coding Specialist within a group,
private or hospital environment. Knowledge of all facets of office procedures, w
ell-organized, multi-tasking, detail and deadline oriented.
QUALIFICATIONS
Certified Health Claims Specialist
EDUCATION Graduated August 11, 2010
Salter School Malden, MA Completed June 2010
Health Claims Specialist Certificate GPA 3.8
Related Courses and Skills
Medical Terminology and Anatomy
Medical Billing - Medisoft
Medical Coding - ICD-9 CPT-4 and HCPCS
Medical Law and Ethics - HIPAA
Medical Office Procedures and Filing Systems
EXPERIENCE
Partners Healthcare
Charlestown, MA May-June 2010
Health Claims Specialist Extern
Handled Patient Accounts and customer service for patients concerning their acco
unt and online payments. Utilized hospital account receivable accounting system
(PATCOM and BICS). Retrieval of Explanation of Benefits and Remittance Advices
from Sovera Document Imaging. Provided management of patient accounts observed
with proper personnel CT Vision software. Assisted Medicare, Medicaid, and Tri
care departments.
Melrose-Wakefield Hospital
Melrose, MA April-September 2009
Volunteer- mobile library cart, provided patients with donated reading materials
.
Cambridge Trust Company
Cambridge, MA 1992-2003
Securities Processor
Supervise the efficient administration and reconcilement of securities transacti
ons, income processing, resolve trade discrepancies and prompt settlement for Tr
ust Department. Streamlined securities processes, documentation of procedures, c
ollaborate in custodian conversions and participated in implementing custodian t
rade interfaces.
Malden Trust Company
Malden, MA 1980-1991
Retirement Plans Clerk / Trust Operations Clerk
Maintain and process participant recordkeeping, allocation, statement employee p
ayroll referrals, required IRS test results, plan year-end updates and adjusted
market values for thirty defined contribution plans. Enter daily posting of pre
pared trust account activity, remittances, check disbursement generation, reconc
ilement to controls, and centralize operational information for the preparation
of transactions. Process and distribute daily, requested trust reports, assemble
d investment reviews. Support outside investment officer in pre-registration, re
demption and purchase of securities.