Lakeland, Florida 33813 863-255-2585 caef29de@westpost.net Objective: To find a long term position that offers me the ability to use my ski lls and drive to succeed. I would like to find a position that rewards hard work and dedication and offers opportunity for career growth. Summary: Seasoned sales professional who excels at customer service, sales, and management skills. Employment History: 2009 - Current Florida Technical College Admissions Representative Responsible for contacting prospective students for appointments and interviews. Enrolling them in school programs and ensure student remains committed to schoo l and sits for class. Responsible for making 120 calls daily to prospects and g enerating referral leads. Must sit on average 12 new students every month. 2008 - 2009 Florida Career College Admissions Representative Responsible for contacting prospective students for appointments and interviews. Enrolling them in school programs and ensure that students follow through with start dates for program and sit for a minimum of two weeks. Responsible for gene ration of referral leads. Must sit on average a minimum of 20 students every six weeks. 2007 - 2008 Welcome Wagon Account Executive Responsible for new sales and service in a protected t erritory that covers all of Polk County and a portion of Hillsborough and Pasco County. Annual renewal of accounts. 2002 - 2006 Riverside Bank Business Development/Credit Card Processing Sales Rep Responsible for the building of new accounts, by primarily focusing on new busin ess clients. Assist with name brand marketing in the community through event in volvement and Chamber of Commerce membership. Developed and conducted training for sales and operational issues to staff members. Traveled frequently, buildin g credit card processing portfolio amongst new and existing business clients. 1991 - 2002 SunTrust Bank Branch Manager Responsible for branch profitability and deposit growth. Ensure that quality cu stomer service is provided to clients. Hiring and firing procedures for branch personnel. Provide training to branch staff on policies and procedures and sale s. Required to set attainable goals for staff, in order to ensure branch consis tently meets/exceeds required sales goals. Responsible for making sure all bran ch audit issues were in compliance with bank policies. Education: 1989 Stetson University Bachelors Degree-French/Spanish/International Relations