Conscientious, personable & energetic individual with 11 years of successful exp
erience, seeks position offering opportunity for growth. Motivated self-starter who=s earned a reputation for being proficient, hardworking, and reliable in a corporate, competitive environment. SUMMARY OF QUALIFICATIONS #Outstanding communication skills # Highly organized #Flexible & Adaptable # Detail-Oriented & Conscientious Consistently awarded for outstanding performance in Sales & Service since 2000 WORK EXPERIENCE 2007-2008 JP Morgan Chase Bank (formerly The Bank of Ne w York) 100 E. 42nd Street, New York, NY 10017 Tel: 212-476-4880 Personal Banker Handle daily transactions such as assisting clients with inquires on accounts, r econcile balances on checks cashed and deposited; Open various personal and busi ness accounts; Enter and close loans; Cross sell products and promote new servic es; Identify customers for investment consultations; Resolve customers= problems ; Prepare wire transfers, type letters, and memos; Copy, fax and file documents.
1996 - 1999 The Bank of New York,
100 E. 42nd Street, New York, NY 10017, Tel: 212-476-4880 Bank Teller Ensured the workplace was stocked with sufficient forms, cash, and monetary inst ruments. Greeted customers and assessed their needs, checked customers= identifi cation; accepted deposits and withdrawals; prepared foreign fund transfers and b ank drafts, official checks, certified checks, money orders, and cash advances. Recorded all transactions in the computer system; maintained and balanced a cas h drawer daily. Assisted with the induction and training of new employees. Provi ded exemplary customer service. EDUCATION 1998-1999 The Global Institute of Finance & Banking 80 Maiden Lane, New York, NY 10038-4811 Tel: 212-480-3200 Certificates received: Principles of Banking & Advanced Microsoft Office for Ban kers
1994-1995 Herbert Lehman College (CUNY)
250 Bedford Park Blvd., West Bronx, NY 10468 Tel: 718-960-8000 Certificate in Pharmaceutical Studies. 1973-1978 St. James High School (co-ed) Montego Bay P.O., St. James, Jamaica, WI. Graduated with a High School Diploma. SKILLS Microsoft Office, Windows 2000, Lotus Notes, and Internet, type 35 wpm, Customer Service